tawasul testing & inspection services | 1 p a g e w w w . t a w a s...

Tawasul Testing & Inspection Services | 1 | P a g e w w w . t a w a s u l s e r v i c e . c o m


All rights reserved. Unless otherwise specified, no part of this document may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying and micro filming, without written permission from the Quality Management Representative of the “TAWASUL”.

Company Profile (Tawasul Testing & Inspection Services)

(JAN 2017)


Vision

“Market Leader in Providing the Valued Technical Services.”

Mission

To provide the excellent and resourceful quality services, well supported with distinctive

expertise in its kind & integrity, in accordance with applicable regulatory & statutory

requirements, practices and codes of conduct. Thereby, developing our team to cater

the customer needs in a professional & convenient manner as well as providing a well

esteemed work environment for the team and for the valued clients.

Our Values

Self-Respect

Professional work environment.

Employees & Customers Satisfaction.

Positive Attitude.

Sharing the knowledge & Expertise.


Quality Policy

As Tawasul, we are committed in applying the standards & relevant regulatory

requirements in its all elements of impartiality, confidentiality and freedom from:

conflicts of interest

biasedness

prejudice & neutrality

fairness, detachment& open-mindedness,

&keeping balance in view of the certification/Inspection schemes designed by the

relevant authority (ies).

It is assured to have an appropriate & controlled mechanism over the activities

throughout as designed/framed by the government/relevant authority(ies) or as in

the certification/Inspection schemes over its ownership, using conformity marks,

mechanism of use as well as to avoid misleading on use of any conformity mark or

logo.

Customer needs, expectations & feedback is given a due value as it requires. The

due respect &honour is given to the values of the relevant authority (ies)/ scheme

owners and well managed in its true spirit to keep a balance through the efficiency

and high quality of services with its full integrity, impartiality & confidentiality as it is

required by the standards.

Tawasul is committed to review and continuously improve the quality system(s)to

achieve satisfaction and keep in compliance with the applicable regulatory and

standards requirements.

Tawasul leadership and employees with its appropriate infrastructure, resources and

instructions remain committed with their competencies and abilities to adhere with

the values set in the standards/schemes.

Managing Director


Tawasul Organizational

Structure (ORGANOGRAM)


INTRODUCTION The company operates in the Emirate of Dubai as per the requirements of the Dubai

Department of Economic Development (DED) under the UAE Companies Law in Dubai,

United Arab Emirates, since 2013 in the following categories:

(* third party)

Effective Customer Services is the top most priority of the company to serve the clients to

provide with the hassle free and convenient forum to provide the services even at the

customer’s premises wherever it is possible and does not conflict with the applicable

regulatory /standards requirements. The company staff is trained enough to cope up with

the situation, challenges and are updated on the regulatory matters with respect to the local

requirements.

Tawasul has adopted this International Standard, “Conformity Assessment - Requirements for

the operation of Various Types of Bodies Performing Inspection (ISO/IEC17020:2012)” with the

objective of promoting confidence in bodies performing inspections. This is also to carry out

assessments on behalf of private clients, their parent organizations, or authorities, with the

objective of providing information about the conformity of inspected items with regulations,

standards, specifications, inspection schemes or contracts. Inspection parameters include

matters of quantity, quality, safety, fitness for purpose, and continued safety compliance of

installations or systems in operation and in turn this to assure that these services are accepted

by clients and by supervisory authorities as harmonized in this International Standard.

This International Standard covers the activities of inspection bodies whose work can include

the examination of materials, products, installations, plants, processes, work procedures or

services, and the determination of their conformity with requirements and the subsequent

reporting of results of these activities to clients and, when required, to authorities. Inspection

can concern all stages during the lifetime of these items, including the design stage. Such

work normally requires the exercise of professional judgement in performing inspection, in

particular when assessing conformity with general requirements.

This set of requirements can be interpreted when applied to particular sectors. Inspection

activities can overlap with testing and certification activities where these activities have

common characteristics. However, an important difference is that many types of inspection

involve professional judgement to determine acceptability against general requirements, for

which reason the inspection body needs the necessary competence to perform the task.

Inspection Service *Testing Services

*Certification Services Registration Services

*Training Compliance & Regulatory Affairs


Inspection can be an activity embedded in a larger process. For example, inspection can

be used as a surveillance activity in a product certification scheme. Inspection can be an

activity that precedes maintenance or simply provides information about the inspected item

with no determination of conformity with requirements. In such cases, further interpretation

might be needed.

Tawasul Testing & Inspection Services is categorized as inspection body type A which is

clearly declared in the, “Independence declaration by the top management according to

type A” Inspection services and this is essentially a measure of our independence.

Demonstrable independence as an inspection body strengthens our confidence for the

clients with respect to our ability to carry out inspection work with impartiality.

SERVICES PORTFOLIO

INSPECTON SERVICES

We perform the inspection services of the product, process, system, services, or installation or

their design and determination of its conformity with specific requirements.

We are specialized in inspection of the food vehicles under the contract and supervision of

Food Safety Department at Dubai Municipality, Dubai, United Arab Emirates. These services

are performed by the experienced Technical Officer/inspectors to comply with the Dubai

Municipality guidelines.

FOOD VEHICLE INSPECTION SERVICES:

A food transport vehicle engaged in transportation of any kind of food, is mandatory to be

inspected and approved by the Food Safety Department at Dubai Municipality before or at

the time of registration or renewal of Mulkia (Registration with RTA) as a pre-requisite to

register the vehicle with RTA and shall be issued with the inspection report & permit to keep

with the van before involving in delivering any kind of food within the Emirate of Dubai. The

violators shall be auctioned as per the Dubai Municipality Local Order No. 11/2003.

Whenever Tawasul uses inspection methods or procedures which are non-standard, such

methods and procedures are documented, this refers to Food Transportation Guidelines May

2007 (Dubai Municipality).

Effective Customer Services is the top most priority for our clients to provide the hassle free

services at the customer’s premises and /or at the company premises. The company staff is

trained enough to cope up with the situation and updated on the regulatory matters with

respect to the local requirements.

An Official Partner in Inspection Services


CATEGORIES FOR FOOD VEHICLES INSPECTION AND PERMISSION:

All commercial Vehicles under License of Food Companies/ Businesses require this

permission. To keep the food vehicles in compliance, the food vehicles inspection & permit

issuance work is performed by TAWASUL as one of the approved strategic partner with Food

Safety Department of Dubai Municipality. Tawasul is providing the services for Food Vehicles

Inspection & issuing permits for the all kind of vans delivering foodstuff into the Emirate of

Dubai. Usually the following categories are inspected but not limited to:

a) Chiller Vans

b) Freezer Vans

c) Freezer & Chillers Composite Units

d) Hot Holding Units/Vans

e) Dry Foodstuff Distribution Vans

f) Chiller & Dry Foods Composite Units

g) Freezer & Dry Foods Composite Units

h) Hot Food in thermo Box Delivery Vans

This inspection report is required as pre-requisite to issue a MULKIA (Vehicle Registration); in

case if the vehicle belongs to anyone of the above category.

*TESTING SERVICES

Testing of Water, Food & Packaging Material, Consumer Products, Cosmetics, Health

Supplements, Detergents, Disinfectants, Sanitizers, Toys Textile & Garments, HALAL Products,

Product Reverse Engineering, Product De-formulation, Product Glycemic Index Testing from

ISO 17025 Certified Laboratories. (* third party)

*CERTIFICATION SERVICES

Product (Food, Cosmetics, Electrical, Electronics and Toys), process, system or Product

Certification Schemes e.g. G-Mark, EU Mark, Halal Certification etc. or against any particular

standards which fall under the particular certification scope of the strategic business

partners. (* third party)

REGISTRATION & COMPLIANCE SERVICES

These services are for the Food & Packaging, Consumer Products, Cosmetics, Health

Supplements, Detergents, Disinfectants, Sanitizers, and Toys to comply with the EU or local

applicable regulatory requirements in the United Arab Emirates.

*TRAININGS

Halal & Basic Food Hygiene Trainings, ISO 9001, ISO 17020, HACCP, ISO22000 & Food Safety

trainings. (* third party)

BUSINESSMEN SERVICES

New License Setup, Company Formation, Immigration Visa, MOL & related services.


AWARDS AND PARTICIPATIONS

Participation in the “International Water Day 2013” Initiatives at Dubai

Municipality.

Participation in the “National Day Celebrations 2013” Initiatives at Dubai

Municipality.

Participation at DM-Al-Towar Centre World Water Day 2013


Participation at DM-Altowar Centre- National Day


Find Us


Tawasul can be approached on the following address:

10A Al-Mattar Plaza, Ground Floor,

Behind Mai Tower, Amman Street, Al-Nahda 01,

Al-Qusais, Dubai, UAE

00971-4-2564066

00971-4-2564064

F: 00971-4-2655539

E: [email protected]

W: www.tawasulservice.com

Find us on Google:

https://goo.gl/maps/zBqr24ryxfQ2

------------------------The End---------------------------

Alternatively you can also the company location map on the Dubai Municipality Website through following link: https://portal.dm.gov.ae/SCWebUI/DOCS/Tawasul%20Location%20Map.pdf

---------------------The end of this document-------------------------
http://www.tawasulservice.com/https://goo.gl/maps/zBqr24ryxfQ2https://portal.dm.gov.ae/SCWebUI/DOCS/Tawasul%20Location%20Map.pdf

tawasul testing & inspection services | 1 p a g e w w w . t a w a s...

Documents