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introduction to management science

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  • 1-1Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Management Science

    Chapter 1

  • 1-2Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Chapter Topics

    The Management Science Approach to Problem Solving

    Model Building: Break-Even Analysis

    Computer Solution

    Management Science Modeling Techniques

    Business Usage of Management Science Techniques

    Management Science Models in Decision Support

    Systems

  • 1-3Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    The Management Science Approach

    Management science is a scientific approach to solving

    management problems.

    It is used in a variety of organizations to solve many

    different types of problems.

    It encompasses a logical mathematical approach to

    problem solving.

    Management science, also known as operations

    research, quantitative methods, etc., involves a

    philosophy of problem solving in a logical manner.

  • 1-4Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    The Management Science Process

    Figure 1.1 The management science process

  • 1-5Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Steps in the Management Science Process

    Observation - Identification of a problem that exists (or may occur soon) in a system or organization.

    Definition of the Problem - problem must be clearly and consistently defined, showing its boundaries and interactions with the

    objectives of the organization.

    Model Construction - Development of the functional mathematical relationships that describe the decision variables, objective function

    and constraints of the problem.

    Model Solution - Models solved using management science techniques.

    Model Implementation - Actual use of the model or its solution.

  • 1-6Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Information and Data:

    Business firm makes and sells a steel product

    Product costs $5 to produce

    Product sells for $20

    Product requires 4 pounds of steel to make

    Firm has 100 pounds of steel

    Business Problem:

    Determine the number of units to produce to make the most profit, given the limited amount of steel available.

    Example of Model Construction (1 of 3)

  • 1-7Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Variables: x = # units to produce (decision variable)

    Z = total profit (in $)

    Model: Z = $20x - $5x (objective function)

    4x = 100 lb of steel (resource constraint)

    Parameters: $20, $5, 4 lbs, 100 lbs (known values)

    Formal Specification of Model:

    maximize Z = $20x - $5x

    subject to 4x = 100

    Example of Model Construction (2 of 3)

  • 1-8Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Example of Model Construction (3 of 3)

    Solve the constraint equation:

    4x = 100

    (4x)/4 = (100)/4

    x = 25 units

    Substitute this value into the profit function:

    Z = $20x - $5x

    = (20)(25) (5)(25)

    = $375

    (Produce 25 units, to yield a profit of $375)

    Model Solution:

  • 1-9Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Model Building:

    Break-Even Analysis (1 of 9)

    Used to determine the number of units of a product to

    sell or produce that will equate total revenue with total

    cost.

    The volume at which total revenue equals total cost is

    called the break-even point.

    Profit at break-even point is zero.

  • 1-10Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Model Components

    Fixed Cost (cf) - costs that remain constant regardless of

    number of units produced.

    Variable Cost (cv) - unit production cost of product.

    Volume (v) the number of units produced or sold

    Total variable cost (vcv) - function of volume (v) and

    unit variable cost.

    Model Building:

    Break-Even Analysis (2 of 9)

  • 1-11Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Model Components

    Total Cost (TC) - total fixed cost plus total variable cost.

    Profit (Z) - difference between total revenue vp (p = unit

    price) and total cost, i.e.

    Model Building:

    Break-Even Analysis (3 of 9)

    vf vccTC

    vf - vc vp - cZ

  • 1-12Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Model Building:

    Break-Even Analysis (4 of 9)

    Computing the Break-Even Point

    The break-even point is that volume at which total

    revenue equals total cost and profit is zero:

    v

    f

    fv

    vf

    cp

    cv

    ccpv

    vccvp

    )(

    0

    The break-even point

  • 1-13Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Model Building:

    Break-Even Analysis (5 of 9)

    Example: Western Clothing Company

    Fixed Costs: cf = $10000

    Variable Costs: cv = $8 per pair

    Price : p = $23 per pair

    The Break-Even Point is:

    v = (10,000)/(23 -8)

    = 666.7 pairs

  • 1-14Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Model Building:

    Break-Even Analysis (6 of 9)

    Figure 1.2 Break-even model

  • 1-15Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Model Building:

    Break-Even Analysis (7 of 9)

    Figure 1.3 Break-even model with an increase in price

  • 1-16Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Model Building:

    Break-Even Analysis (8 of 9)

    Figure 1.4 Break-even model with an increase in variable cost

  • 1-17Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Model Building:

    Break-Even Analysis (9 of 9)

    Figure 1.5 Break-even model with a change in fixed cost

  • 1-18Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Break-Even Analysis: Excel Solution (1 of 4)

    Exhibit 1.1

    Formula for v,

    break-even point,

    =D4/(D8-D6)

  • 1-19Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Break-Even Analysis: Excel QM Solution (2 of 4)

    Exhibit 1.2

    Click on Add-

    Ins, then the

    menu of Excel

    QM modules

    Enter model

    parameters in

    cells B10:B13

  • 1-20Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Exhibit 1.3 Western Clothing Company in QM

    Break-Even Analysis: Excel QM Solution (3 of 4)

  • 1-21Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Break-Even Analysis: QM Solution (4 of 4)

    Exhibit 1.4 QM break-even graph for Western Clothing Company

  • 1-22Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Figure 1.6 Classification of management science techniques

    Classification of Management Science Techniques

  • 1-23Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Linear Mathematical Programming - clear objective;

    restrictions on resources and requirements; parameters

    known with certainty. (Chap 2-6, 9)

    Probabilistic Techniques - results contain uncertainty.

    (Chap 11-13)

    Network Techniques - model often formulated as

    diagram; deterministic or probabilistic. (Chap 7-8)

    Other Techniques - variety of deterministic and

    probabilistic methods for specific types of problems

    including forecasting, inventory, simulation, multicriteria,

    AHP (analytic hierarchy process), etc. (Chap 9, 14-16)

    Characteristics of Modeling Techniques

  • 1-24Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Some application areas:

    - Project Planning

    - Capital Budgeting

    - Inventory Analysis

    - Production Planning

    - Scheduling

    Interfaces - Applications journal published by Institute for Operations Research and Management Sciences

    (INFORMS)

    Business Usage of Management Science

  • 1-25Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    A decision support system is a computer-based system that helps decision makers address complex problems that cut across different parts of an organization and operations.

    Features of Decision Support Systems

    Interactive

    Uses databases & management science models

    Address what if questions

    Perform sensitivity analysis

    Examples include:

    ERP Enterprise Resource Planning

    OLAP Online Analytical Processing

    Management Science Models in

    Decision Support Systems (DSS)

  • 1-26Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    Figure 1.7 A decision support system

    Management Science Models

    Decision Support Systems (2 of 2)

  • 1-27Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

    All rights reserved. No part of this publication may be reproduced, stored in a retrieval

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    recording, or otherwise, without the prior written permission of the publisher.

    Printed in the United States of America.