tcc value chain analysis online learning
DESCRIPTION
Prepared as an interactive session focuses on participating in shifting the paradigm toward learner-centered curriculum delivery. The key factors for adult education are maturity, accumulation of experience; readiness for learning; being problem vs. subject centered; intrinsic vs. extrinsic motivation; and curriculum that is anchored as problem-centered rather than content-oriented. Where there is a challenge achieving true innovation, this paper and the planned interactive session offers a series of framework based on Porter's idea on Value Chain Analysis to identify factors which leverage activities along a "chain" of delivering an educational service to self-directed learners. Specifically, course design for online delivery is the scenario for open dialog on shifting the paradigm. This paper contains diagrams for discussion slides that introduce the topic and support open dialog among practitioners at the TCC conference 2011TRANSCRIPT
Value-Chain Analysis Applied to Online Learning
Thurs April 14 11:30am (11112)
Barbara Lauridsen, MBA
Core Adjunct Faculty, National University
Learner, PhD Information Technology Education, Capella University
www.barbaralauridsen.com
TCC Online Conference Emerging Technologies, Making it Work
Participate in …
Value Chain
Value Chain primary activities
Value Chain primary activities
OpenLearn
“Challenges of Researching the Provision of Open Educational Resources”
innovation
Bishop T. Editor. (2008) Innovation: Creating business value with information technology. Bmcsoftware. www.computerworld.com/pdfs/ BMC_ebook_bizvalue_wp_pdf.pdf
Measuring Value
http://www.computerworld.com/pdfs/BMC_ebook_bizvalue_wp_pdf.pdf
Answer … “Why
are we doing this?
Measuring Value
http://soniajaspal.files.wordpress.com/2011/01/figure_bsc.jpg
Answer … “What
are the risks?”
e.g. Stages of Value Chain
http://siteresources.worldbank.org/INTAFRICA/Resources/257994-1215457178567/CCAA_methodology.pdf
e.g. Outcome of Value Chain
http://siteresources.worldbank.org/INTAFRICA/Resources/257994-1215457178567/CCAA_methodology.pdf
… or delivered
Basic Value Chain
Answer … “What
are the steps?”
http://enterprise-now.com/wp-content/uploads/2011/02/ValueChain.png
<- Upstream Downstream
Refining Basic Model of Value Chain
Answer … “What
are the Priorities
?”
http://www.mbaknol.com/wp-content/uploads/2011/01/Porter_Value_Chain_analysis_mba.png
Value Chain Analysis (VCA)
Answer … “What is value added?”
http://www.data2dollars.com/Images/portersvaluechain.jpg
Value Chain Analysis (VCA)
Answer … “What is value
added?”
http://www.data2dollars.com/Images/portersvaluechain.jpg
Value Chain Analysis (VCA)
Adapted tom STRATEGIC COST MANAGEMENT - BA122B – Fall 2008
4-16
1. Document the activities
2. Understand the cost and margins at each step, using Activity Based Costing (ABC)
3. Map the value chain to the industry value chain, look for core competencies
4. Map the cost structure
… external values drive cost advantages
www.cob.sjsu.edu/obrien_w/F08122B/BA122B-session%204.ppt
Value Chain Analysis (VCA)
4-17
1. Document the activities
2. Understand the cost and margins at each step, using Activity Based Costing (ABC)
3. Map the value chain to the educational value chain, look for core competencies … intended learning outcomes of the program, the course, the collaborative online learning experience
4. Map the cost structure …investment in added value… internal & external values delivered & received
Adapted from www.cob.sjsu.edu/obrien_w/F08122B/BA122B-session%204.ppt
Value Chain Analysis
Adapted tom STRATEGIC COST MANAGEMENT - BA122B – Fall 2008
4-18
1. Document the activities that add value
2. Understand the investment and outcome at each step
3. Map the value chain to the educational value chain, look for core competencies … intended learning outcomes of the program, the course, the collaborative online learning experience
Figure 11 Academic Value Chain (Sasse, et al., 2008, Figure 2, p. 39)
Answer … “What are important
concerns, now?”
http://www.bodhitreeconsultants.com/blog/wp-content/uploads/2010/07/Comcast-Value-Chain.png
VCA, embedded refinements
Dialog… How to get
started?
http://www.smiletemplates.com/powerpoint-diagrams-charts/value-chain/01937/
Tip #12 Participate in shifting the paradigma
Tip #12
http://www.virtualofficeware.net/UserFiles/Image/eRxNetworking.jpg
Knowledge >>> Transfer
Gumm, R. & Turner, S. (2004). 90 minutes plus: Demystifying the reading block.
VCA exercise: Shifting the Paradigm
Academic Value Chain… from traditional, Faculty and Courseware focus…
Shifting the Paradigm
Academic Value Chain… to Learner Centered Paradigm…
Supply vs. Value Chain
• Whereas a supply chain involves suppliers and buyers of goods or services,
• …a value chain focuses on the materiel or services provided by participants as the transactions track increase in asset value.
Value Chain Analysis
The concept of value chains is useful for documenting and improving any complex life cycle, such as …delivering online education to adults.
The story of VCA is manufacturing of products, delivery of services to customers, then to focus on …service delivery of educational courseware products to learners… e.g. Course Content Development
Balanced Score Card (BSC)
VCA / BSC Framework (Industry vs. Education)
What behaviors are most relevant to Learner-Centered programs?
Course Content Development
Course Content Development
Course Content Development
Course Content Development
Course Content Development
Value Chain
Course Content Development (Service Sector)
Figure 9 Value Co-creation Model for Services (Makkar et al., 2008, p. 197).
VCA, embedded refinements
Figure 15 Education value chain course development (van der Merwe, et al., 2004, p. 127)
Figure 18 Education Process (Tatikonda, 2007, Figure 2, p.29)
Other suppliers? Other inputs? Other processes? Outputs?
“Begin with the end in mind”
Summary
• Watch for successes and failures in order to choose best timing and a guided path for adopting the value chain analysis approach.
• We have adapted value chain analysis as being an opportunity relevant today for informed decision making in the shift to learner centered paradigm.
Tip #12 Participate in shifting the paradigma
Tip #12
Ideas?