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TCF Center – ASM Global

GENERAL MANAGER

Detroit, MI

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ABOUT THE TCF CENTER TCF Center is the 17th largest convention center in the United States. Built by the City of Detroit, it was originally opened in 1960 and named Cobo Hall in honor of former Detroit Mayor Albert E. Cobo (1950-1957). In 2009 the Detroit Regional Convention Facility Authority (DRCFA) was established by the state of Michigan and leased the facility from the City of Detroit to own and operate it for 33 years. The five-member Authority Board consists of one representative from each of five government agencies – the City of Detroit, State of Michigan and the three metro-Detroit counties of Wayne, Oakland, and Macomb. In October 2010, the DRCFA awarded the contract for operations management of the facility to ASM Global, the world leader in venue management, marketing, and development, who rebranded it Cobo Center, and revived the business to its current world class status. In 2019, the DRCFA awarded venue naming rights to TCF Bank. Today, TCF Center hosts conferences, conventions and tradeshows bringing 1.5 million visitors a year from across the globe to Detroit. TCF Center facts:

• The Grand Riverview Ballroom is 40,000 square feet with floor-to-ceiling views of the Detroit Riverfront. • The Ballroom has a 3,500 theater seating capacity, 2,250 banquet-seating capacity, or 4,500 reception style capacity. • Over 200,000 square feet of flex space throughout the Center. • 723,000 square feet of exhibit space. • More robust technology, with free WiFi and enough connectivity for 30,000 simultaneous users. • Spectacular outdoor video walls that are three times as large as conventional billboards.

Grand River Ballroom

The 40,000-square-foot ballroom is dividable with a retractable wall and complemented by glass-enclosed, pre-function space and an open-air terrace overlooking the Detroit River and the skyline of Windsor, Ontario. The Grand Riverview Ballroom has a 3,500 theater seating capacity, 2,250 banquet-seating capacity, or 4,500 reception style capacity. Used for banquets, weddings, award ceremonies, dinners, political conventions, media presentations, and a myriad of other functions, the Grand Riverview Ballroom undoubtedly enhances the events it hosts. TCF Center Square

The 24,000-square-foot outdoor space can be used for exhibits, exercise, yoga, biergartens, and other programming designed to connect TCF Center to the community and the downtown Detroit culture. When combined with the outdoor terrace, which wraps around the building and offers great views overlooking the Detroit Riverfront, the total outdoor flex space is 45,000 square feet.

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TCF Center Green

TCF Center has been ASTM / APEX certified since 2015 by the Events Industry Council and in 2019 obtained a LEED Gold Certification, making TCF C enter the largest LEED building in Michigan. Highlights include strong food efficiency and donation program, composting, energy-consumption reduction, specialized recycling such as cardboard, kitchen oil, pallets, cans, bottles, upcycling, and more! Our relentless pursuit of reducing waste also reduces our impact on the environment

The vision of TCF Center is to make each event the most important of the year.

The mission is delivering outstanding event experiences. ABOUT THE DETROIT METRO AREA TCF Center is at the heart of a revitalized downtown core, alive with arts, culture, and entertainment—all within walking distance of over 100 new restaurants, shops and businesses, new hotels, not-to-be-missed stops, and neighborhoods that help define the Detroit experience.

• Inside, TCF Center, Centerplate Food Service delights with an excep�onal array of Detroit and local iconic brands, including: Beter Made Potato Chips (made here since 1930), Dearborn Sausage (since 1946), Faygo Beverages (since 1907 and s�ll botled on Gra�ot Avenue), Vernors Ginger Soda (since 1866), Great Lakes Coffee Roas�ng Co. and newcomers Slows Bar BQ and Brown Dog Creamery.

• All four of Detroit’s professional sports teams are located within blocks of each other in our Stadium District: Ford Field, home of the Detroit Lions, Comerica Park, home of the Detroit Tigers, and Litle Caesars Arena, home of the Detroit Red Wings and the Detroit Pistons.

• Within that footprint, the Theatre District showcases The Fox Theatre, The Filmore, Litle Caesars Arena Concert Venue, Detroit Opera House, The Gem Theatre, Music Hall, and Masonic Temple.

• In the shadow of the Ambassador Bridge are Southwest Detroit and Mexicantown, Detroit’s thriving Hispanic community. With popular eateries along the neighborhood’s main street, it is the place to find authen�c Mexican cuisine.

• The RiverWalk, which you can see from just about any window at the TCF Center, is a 3.5- mile stretch along the river’s edge. Join in on a bicycle ride, a guided tour, a run or walk, or a boat tour, and explore a bustling part of Detroit’s comeback.

• Corktown is Detroit’s oldest neighborhood and the former home to Detroit’s Irish immigrant community, who began setling here and building cotages two decades before the Civil War. 200 of the original 1,000 houses remain today, as well as an amazing group of restaurants with dis�nc�ve tastes.

• Ford’s Michigan Central Sta�on was designed by the same architects who created the Grand Central Terminal in New York City and will be given new life by Ford Motor Company, which will transform the historic train depot into a transporta�on innova�on district featuring shops, restaurants, performance spaces, and a bou�que hotel.

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• Woodward Avenue is the 30-mile-long main North-South artery that runs from the City of Detroit to Pon�ac and includes some of Detroit’s most unique neighborhoods.

• Eastern Market is the largest open-air market of its kind in the U.S. More than 200 food-related businesses operate in the farmers market, which is over 170 years old. In recent years, new businesses, residents, bakeries, and restaurants have been added to the walkable area.

• Midtown is approximately 1.5 miles from the downtown area. It was once home to Charles Lindbergh and is where the Dodge Brothers �nkered in their garage. Today, the neighborhood is a blend of history, luxury apartments and lo�s, restaurants, galleries, museums and cultural atrac�ons, Wayne State University, TechTown, and the Detroit Medical Center.

• New Center, a vibrant district and Midtown’s sister neighborhood just to the north, is home to the Motown Museum and the Piquete Plant Museum. It is the site of the new Pistons Training facility, the Fisher Theatre, and the Fisher Building, featuring bou�ques, parks, and summer concerts.

• The QLINE connects it all, offering a streetcar shutle between New Center, Midtown and Downtown. The Detroit People Mover offers elevated rail throughout the downtown district, including service directly inside TCF Center and to the GMRENCEN.

For more informa�on, visit htps://visitdetroit.com/

ABOUT ASM GLOBAL

ASM Global was formed by the merger of AEG Facilities and SMG, global leaders in venue and event strategy, management, and other services. For more than 40 years, clients have benefited from the depth of resources and unparalleled experience, expertise and creative problem-solving. Success is built on the many local and national relationships and partnerships with public and private venues, event producers, suppliers, architects, developers, sports teams, and industry associations.

Together, we will create even greater experiences. Our vision is to connect the world through inspiration, innovation and imagination in order to realize the potential of the spaces and places that bring people together, so together we can elevate the human spirit and move the world forward. Recognizing that our employees are our greatest resource, ASM Global offers a benefit and reward program that includes competitive salaries, comprehensive medical programs, vacation and personal days, tuition reimbursement, a company 401(k) Plan, and compensation reward programs. Click here for more information regarding ASM Global.

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POSITION SUMMARY General Manager, TCF Center Detroit The General Manager is responsible for the administra�on and management of all areas of opera�on of the conven�on facili�es. The General Manager maintains final accountability for the establishment and achievement of goals and objec�ves for opera�on of the conven�on facili�es. The General Manager is also responsible for representa�on of and ac�ng as the spokesperson for the conven�on facili�es with all par�es. PRIMARY DUTIES AND RESPONSIBILITIES

• Management liaison and representa�on of the conven�on facili�es with clients, Detroit Metro CVB and the Detroit Regional Convention Facility Authority (DRCFA).

• General administra�on and management of the conven�on facili�es • Develop monthly, quarterly, and annual reports due to ASM Global and the DRCFA. • Develop and maintain industry rela�onships and keep informed on industry developments. • Atainment of budget goals including controlling expenses and enhancing revenues. • Development and applica�on of “quality service” programs and standards for employees, clients, and guests. • Approve purchasing requisi�ons, payroll checks, and manual opera�ng checks as needed. • Ensure that facili�es policies, rules, and regula�ons are enforced at all �mes. • Provide clear, concise, and �mely communica�on of direc�ves to Directors and Department heads. • Foster teamwork and develop interdepartmental rela�onships. • Work with Human Resources and Departments to implement effec�ve department training programs. • Assist in developing annual department budgets. • Develop new and innova�ve programs for how the facili�es can remain compe��ve, financially sound, and

recognized na�onwide as a leader in the industry. • Take lead in represen�ng the facili�es with community organiza�ons.

QUALIFICATIONS

• Bachelor’s Degree from a four-year accredited college or university with major course work in business or public administra�on fields (preferred)

• Minimum seven (7) years progressively responsible experience in the supervision and/or management of a facility of similar size and descrip�on, or equivalent combina�on of educa�on and experience

• Experience and knowledge of working with organized labor. • Experience in contract nego�a�on, business law, purchasing procedures, and supervising personnel • Experience in labor rela�ons and union contracts, if applicable • Excellent communica�on and interpersonal skills required • Must be organized, able to an�cipate problems, and able to implement immediate correc�ve ac�on • Must have demonstra�ve knowledge of the principles and prac�ces used in the successful management of

entertainment or conven�on facili�es • Must have considerable knowledge of event solicita�on and presenta�on, public rela�ons, adver�sing, and media

rela�ons, and event planning. • Considerable knowledge of safety regula�ons • Effec�ve supervisory skills

WORKING CONDITIONS The physical demands described here are representa�ve of those that must be met by an employee to successfully perform the essen�al func�ons of this job. Reasonable accommoda�ons may be made to enable individuals with disabili�es to perform the essen�al func�ons. Posi�on may require long and variable hours, but generally is not subject to adverse working condi�ons.

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PRIORITIES FOR THE NEXT 3 TO 6 MONTHS

1. Always look for crea�ve, outside the box revenue genera�ng ideas. 2. Partner with labor unions to manage cost and service delivery. 3. Collaborate with the Board, understand mission on where they’ve been and where they want to go. 4. Understand the budget. 5. Partner with the hotel community and DMO on industry rela�ons to con�nue to secure more conven�on

business. NOTE The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. TCF Center/ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor If this could be a great opportunity to extend your professional reach, please respond through the SearchWide Global website or email your resume to the following SearchWide Executive:

Mark Gnatovic, Senior Vice President | SearchWide Global

www.searchwideglobal.com | info@searchwideglobal.com

817-789-9879 (mobile)

About SearchWide Global

SearchWide Global is a full service executive search firm primarily for companies in the travel, tourism and convention, and hotel and lodging industries. We specialize in C-Level, Director and Management level executive searches for companies ranging in size from Fortune 500 corporations to mid-sized public and private companies.