TEDxCMUMARCH 3, 2013

PITTSBURGH, PA

JENN LIMCEO & CHIEF HAPPINESS OFFICER

COULD THE ANSWER

REALLY BE…HAPPINESS?

WHAT ARE YOUR GOALS IN LIFE?

WHAT ARE YOUR GOALS IN LIFE?

OUR BRAINS ARE HARDWIRED TO SEEK HAPPINESS.

YET WE’RE SUPERBAD AT PREDICTINGWHAT CAN SUSTAIN IT.

HOW THE HECK DID

I GET HERE?REFLECTIONWHY AM I SO PASSIONATE ABOUT HAPPINESS?

MT. KILI

GREEN FIELDPERSONAL VALUES

INTERNETCONSULTANT

LAYOFFLOSERLOSS

GO BEARS!

ZAPPOSCOMPANY VALUES

ROCK BOTTOM

REALLOSS

“PEOPLE WILL FORGET WHAT YOU SAID, PEOPLE WILL FORGET WHAT YOU DID, BUT PEOPLE WILL NEVER FORGET HOW YOU MADE THEM

FEEL.”— MAYA ANGELOU

CULTURE AND CUSTOMER SERVICE$2B COMPANY

1999 – TODAY

‘01 ‘02 ‘06‘03 ‘04 ‘05 ‘07‘00 ‘08

Gro

ss S

ale

s $

MM

$1,000

800

600

400

200

NOV ‘09 AMAZON ACQUIRES ZAPPOS$1.2 BILLION

SHARE VALUE AT THE TIME OF CLOSING

BEST WORKPLACES VS. S&P 500

GREAT PLACE TO WORK/FORTUNE MAGAZINE, 2010

WHAT DOES THE SCIENCE OF HAPPINESSHAVE TO TELL US?

SOME DATA AND FRAMEWORKS LEARNED ALONG THE WAY…

SOME FRAMEWORKS LEARNED ALONG THE WAY…

TOP 5 I WISH’ES IN LIFE

…THE COURAGE TO EXPRESS MY FEELINGS.

…LET MYSELF BE

HAPPIER

…NOT WORKED SO HARD

…STAYED IN TOUCH WITH

FRIENDS

…THE COURAGE TO LIVE TRUE TO MYSELF, NOT THE LIFE OF WHAT OTHERS EXPECTED

I WISH I HAD…

#1

ELEMENTS OF HAPPINESS

NORMDAY TO DAYDECISIONS >>ACTIONS

50%

10%

40%C

ON

TR

OL

NATUREGENETICS

NURTUREENVIRONMENT

SUSTAINABLE HAPPINESS

90%

LABOR DAY 2009

FIRST…THERE WAS A BOOK

I CAN BE A CMP!

THEN, THE BUS TOUR…

WE HEARD FROM AROUND THE WORLD

UNIFIEDBY THE SAME

VISION

NO MATTER WHAT•BACKGROUND•CULTURE•IDEAS•JOB

HAPPINESS

NOW…THE MOVEMENT

TO SPREAD AND INSPIRE HAPPINESS IN THE WORLD

SCIENTIFIC SENSEBUSINESS SENSE

HUMAN SENSE

HOW? The 3 C’s.

3100 Cities

110 Countries…

WHY KEEP GOING?

(RE-ENACTMENT)

•TRUE TO WEIRD SELF

•PASSIONS AND PURPOSE

•SHORTLIVED TO LONGLIVED HAPPINESS

JUST THINK…

THEN DO.