teaching dental spanish to students and faculty
TRANSCRIPT
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Effectively Communicating with Patients
Teaching Dental Spanish to Students/Faculty
Maria p.Rodriguez Cardenas, DDS
Kenneth Allen, DDS MBA
Cheryline Pezzullo, Class of 2015
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Dental Spanish for use in the Clinic
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Faculty Dental Spanish Classes
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Understanding our patients • Studies indicate that disparities exist in the status of one's
dentition based on race/ethnicity ,education and income:
• (1).Research shows there is an underutilization by minorities
of medical and dental services.
• (2)Cultural and language barriers may contribute to lower
quality patient/doctor relationships
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• (3)Making the patients feel more
comfortable, by speaking in their native
language, would serve to minimize language
barriers thereby improving dental literacy and
acceptance of treatment.
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Background
• This program was the result of a project driven by
dental students who were taught conversational
Spanish by their peers in order to increase their
communications skills in the clinic. Faculty, after
hearing about the program, asked to participate.
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Methods
• During each learning session we use clinical
scenarios so that the participants will learn
how to establish a conversational Spanish
program for both students and faculty with an
emphasis on treatment and diagnosis
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• The topics discussed in this course were
• Introducing yourself, medical history, dental
history ,radiology, treatment planning , during a
dental procedure, dental exam,
endodontics ,complete/partial dentures, and
pediatrics.
•
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• The format hour classes, every other week. The Faculty Staff
Development office at NYUCD sponsored this pilot program
for the faculty.
• The primary focus was conversational Spanish with emphasis
on Dental treatment and diagnostic communication. This was
accomplished through a series of scenarios, in which
conversational dialogue was encouraged to recreate the
clinical setting. •
•
•
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Methods
• One objective of this program was to help
Spanish speaking patients feel more comfortable
while visiting the dentist. It is acknowledged
that patients who understand and are more
comfortable with their dentist are more likely to
be compliant with proposed dental treatment
•
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• In a clinical setting the booklet we developed and in
use ,is most effective ,when we are able to
memorize terms ,and specific words ,and common
phrases. For example •
• Do you have pain right now?Tiene algun dolor en estos momentos ?
•
• How long have you had this pain? Cuanto tiempo ha tenido este dolor?
•
• Do you feel the pain getting better or worse? Siente que el dolor esta mejorando
o empeorando?
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Examples • Do you have pain right now? Tiene algun dolor en estos momentos ?
•
• How long have you had this pain? Cuanto tiempo ha tenido este dolor?
•
• Do you feel the pain getting better or worse? Siente que el dolor esta
mejorando o empeorando?
•
• The student will become familiar with commonly used phrases ,and
words in Spanish that are used in a clinical setting
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Faculty/Student Class
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Faculty Classes
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Student Classes
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HSDA announcement for Student Classes
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Faculty/Faculty Dental Spanish Classes
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Student English Spanish Dental Class
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HSDA of NYUCD E-‐Board 2013-‐2014
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Faculty Staff Development sponsored lecture
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Thank You Office of Professional
Development
• Maureen Mc Andrew, DDS, MSEd
• Bill Eidtson, EdD
• Kenneth Allen,DDS, MBA
• Andrea Hayek,DDS
• Lucy Truncoso, DDS
• Mara Zelaya
Student Instructors
• Cheryline Pezzullo(2015)
• Marcela Cardona(2015)
• Leydi Barros(2016)
• Vanessa Lebron(2015)
• Francis Lugo ,DDS(2014)
• Ingrid Murra (2015)
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