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Post on 20-Dec-2015
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TRANSCRIPT
Motivation
Frustration with Olin portals
Scattered content
High technical knowledge
Dissimilar requirements
Main Scenarios
Adding new contentRSS feeds, bookmarksWeather, sports
Customize layout
Find contact information
Personas
Cross-section of Olin students Assumptions
technically confidentadept at using the internetnot always buzzword-savvy
Low-fi Evaluation
Primarily evaluating ease of use and feature visibility
Results“Configure Me” non-optimal Classes not visible enough Search option includes Olin? Personal opinions on Calendar
Prototype Changes
Search bar conformity
Different label for configuration
Configuration drop down
E-mail/calendar highlighting
Major Heuristic Evaluation Problems and Actions Taken Too “cute” or “overly verbose”
Simplified & standardized dialogue “Configure Me” moves items on screen
Tabbed Configure interface Search results are confusing
Tabbed Search interface Irreversible Actions
Added undo feature
Incorporating Feedback
Added academic calendar and Olin links
Increased information on e-mail and personal calendars
Added more Google results Fixed bugs
Future Progress
Increasing drop size area Edit bookmarks and other boxes
(back-end) Customized color scheme Saving user preferences
Lessons
Importance of visualizing change Communicating buzzword/jargon-free ideas We’re members of our own user group Defining end of the user interview process Being extremely aware of mental model of
users