team coaching through groupthink inga bielińska
TRANSCRIPT
GROUPTHINK
a psychological phenomenon that occurs within a group of people, in which the desire for harmony or conformity in the group results in an irrational or dysfunctional decision-making outcome.
Wikipedia
HAPPY TALK
occurs when group members say that all is going well and likely to go even better—that there is nothing to worry about
NEGATIVE TALK
occurs when group members complain that all is going down and is likely to go even worst. But there is just full agreement and no action.
DIVERSITYTo invite the outsider, to offer
different perspectives, to
create a fantastic model of
collaboration - thinking
partners who aren't echo
chambers
CURIOSITY A coach is curious and not
judgmental, asks questions
with the intention I am OK
and you are OK too, listen
to what NOT being said
Margaret Heffernan
Serge Moscovici
Patrick Lencioni
Peter Senge
WILLFUL BLINDNESS MINORITY INFLUENCE
CONFLICT ABOUT IDEAS IS OK THINKING MODELS
The theory of minority influence, proposed by social psychologist
Serge Moscovici, says that even in small numbers, when there's
consistency over time, change can happen.
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