team management
DESCRIPTION
Simple introduction to Team management concepts..TRANSCRIPT
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Sara Sayed M. AbdelkaderTeaching AssistantSuez Canal University
Team Management
Copyright 2013
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Agenda
Understanding the Individual Person.
Organizational Culture.
The Role of the Manager.
Restructuring and Change Processes.
Team-Building and the Leadership Role.
Organizational Skills.
Essentials of Human Resources Mang.
✓
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• The starting point of understanding people is to realize and accept the fact:
• Two people may respond completely different to the same action.
Understanding the Individual Person.
Everyone is not like you!1
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• A lack of understanding of ourselves and others can lead to real problems such as tension, disappointment, hurt feelings, unmet expectations and poor communication.
Understanding the Individual Person.
Templates
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Understanding People will make you successful enterprenuer,dedicated employee and friendly colleague.
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Why understanding individual personalities?
Positive relationships come from having an accurate, healthy,constructive view of yourself and others.
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• The Model of Human Behavior
Understanding the Individual Person.
Using a POSITIVE
approach to
address BLIND-
SPOTS.
(your blind-spots
should "concern
you")
Using a POSITIVE
approach to
highlight
STRENGTHS.(your strengths should "carry you")
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There are 4 behavioral tendencies to help characterize people:
• Outgoing• Reserved• Task-oriented• People-oriented
The Model of Human Behavior
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Templates
Everyone has some of all 4 of these tendencies at different times and in differentsituations.
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The Model of Human Behavior
Outgoing
Task - Oriented
People - Oriented
Reserved
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The Model of Human Behavior
Outgoing
Task - Oriented
People - Oriented
Reserved
InspiringInterestingInteractive
DominantDrivingDoer
SupportiveSteadyStable
CautiousCompetentCareful
D I
C S
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Loves to interact, socialize andhave fun. This person is focused on what others may think of him or her.
Enjoys relationships,helping or supporting other people and working together as a team.
Seeks value, consistency andquality information. This person focuses on being correct and accurate.
Inspiring "I"
Cautious "C"
Supportive "S"
Focused on getting things done, accomplishing tasks, getting to the bottom line as quickly as possible and MAKING IT HAPPEN!
Dominant "D"
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The elevator doors are about to close on an eager rider who is trying to get on the elevator. Four people are already inside the elevator.
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Which Type are you?
The Elevator Test:
Is on a hurry and does not want to
wait
Happy either
way and waiting
Holds the door
open
Calculates the weight to see if the elevator can handleanother person
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What is your PQ ? Your Personality Quotient
DISC Test Test 2
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Agenda
Understanding the Individual Person.
Organizational Culture.
The Role of the Manager.
Restructuring and Change Processes.
Team-Building and the Leadership Role.
Organizational Skills.
Essentials of Human Resources Mang.
✓
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✓
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Team Building
• A team is a group of people working towards a common goal.
• ‘Team Building' is the process of enabling that group of people to reach their goal.
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How To build effective Teams (1)
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Context
•Understand their Role.
•Define team's importance to accomplishment of goals.
•Understand their Vision & Value.
Clear Expectations
Templates
Commitment
•Do team members want to participate?
•Members committed to accomplishing mission ?
•Excited &challenged by the team?
Templates
•Goals should be designed to be “SMART”.
• Understand why the team is created?
•Constancy of purpose with resources of people, time and money?
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How To build effective Teams (2)
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Competence
•Appropriate people participating?
•Enough knowledge, skill and capability
• Access to the help needed.
Communication
Templates
Control
•Enough freedom and empowerment?
• Understand their boundaries?
•Limitations defined?
Templates
•Consistent communication.
• Honest Feedback.
•Newsletters, status reports, meetings, emails
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How To build effective Teams (3)
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Creative Innovation
•Value creative thinking, unique solutions, and new ideas?
•Reward people who take reasonable risks to make improvements?
Collaboration
Templates
Consideration
•Determine membership of the team.
•Determine time frames for starting &end of team.
•Assign the role of leader.
Templates
•Understand the stages of group development?
• Working together effectively interpersonally?
•Cooperate to accomplish goals.
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Activities Team Building
2 Truths & a Lie !FLOOR DESIGN
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Agenda
Understanding the Individual Person.
Organizational Culture.
The Role of the Manager.
Restructuring and Change Processes.
Team-Building and the Leadership Role.
Organizational Skills.
Essentials of Human Resources Mang.
✓
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6
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2
1
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✓
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What is Leadership?
A process of influence beyond scope of formal authority
Ability to influence people to achieve extra-ordinary results
3 A process of influencing people to achieve goals and produce change
Leadership is providing a vision..that attracts people..to a cause and inspiring them to work..
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Leadership and Management
•Getting done through other people.
•Complete tasks efficiently.
Management
•An influence process beyond scope of formal authority.
•Ability to influence people to achieve extra-ordinary results.
Leadership
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• Peter Drucker:
Leadership and Management
“Managers are people who do things right; while leaders are people who do the right thing ” .
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Leadership and Management
• Focus on things Do things right Plan Organize Direct Control Follows the rules
Management
• Focus on people
Do the right things Inspire Influence Motivate Build Shape entities
Leadership
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What is important as a leader
Leadership and Management
“Is not what happens when you are there; it is what happens when you are not there!” .
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the least important wordI
The 1 most important wordWe
The 2 most important wordsThank you
The 3 most important wordsIf you please
The 4 most important wordsWhat is your opinion ?
The 5 most important wordsI am proud of you
The 6 most important wordsI admit I made a mistake
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Agenda
Understanding the Individual Person.
Organizational Culture.
The Role of the Manager.
Restructuring and Change Processes.
Team-Building and the Leadership Role.
Organizational Skills.
Essentials of Human Resources Mang.
7
6
5
4
3
2
1
Copyright 2013
✓
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Organizational Skills
• Organizational skills enable people to plan and carry on activities effectively. To put order to a situation, objects, or people.
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Team manager View
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Understand the internal functioning of an organization and Team and know how it achieves its specific objectives.
Skilled in personal organization.Ability to work with and develop teams and create appropriate environments to achieve objectives.
Four critical components are rewarding achievements, providing feedback, recognizing strengths and providing challenges.
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General Organizing Skills:determine the supplies they need, how to arrange their files and whom to contact for specific information.
Planning and Scheduling:Plan tasks ahead of time to bring the project to fruition.allocating a time period for specific tasks or workload.
Pirioritizing:Determining the order for which to complete each of your tasks.
Coordinating Resources:Coordinate both internal and external resources.
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Team member View1
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5 Magical Tips!
Check emails twice a day and let people know this is what you do, so they don't expect a response outside of those times.
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5 Magical Tips!
Apply the 3 "D's" in handling every piece of correspondence:
deal with it, delegate it or destroy it.
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5 Magical Tips!
Schedule meetings with other staff once a day to avoid constant interruptions.
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5 Magical Tips!
Keep a day timer with hourly timeslots to indicate what your tasks are throughout the day.
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5 Magical Tips!
At the end of the day, check your calendar to see what your first task is for the next day and do any
necessary advanced preparation.
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Organization SkillsActivities
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Blind Modeling
Scavenger Hunts
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Agenda
Understanding the Individual Person.
Organizational Culture.
The Role of the Manager.
Restructuring and Change Processes.
Team-Building and the Leadership Role.
Organizational Skills.
Essentials of Human Resources Mang.
7
6
5
4
3
2
1
Copyright 2013
✓
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Change and Restructuring Processes
Change and restructuring often provide opportunities to improve work organization and the content of jobs and for changes in roles and responsibilities which may enhance skills and career development while leading to better and more efficient use of staff resources as well as other resources.
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Change and Restructuring Processes
However, change and restructuring may also impact on the stability of staff management relations and create concerns among staff affected by the change or restructuring.
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Guidelines
Fear
Meeting
Rumors
Feedback
Communicate
Stress
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Planning for Change
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Purpose &
Budget
Timing &
Costs
Structure
&Jobs
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Agenda
Understanding the Individual Person.
Organizational Culture.
The Role of the Manager.
Restructuring and Change Processes.
Team-Building and the Leadership Role.
Organizational Skills.
Essentials of Human Resources Mang.
7
6
5
4
3
2
1
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✓
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Essentials of Human Resource Manag.
The function within an organization that focuses on recruitment of, management of, and providing direction for the people who work in the organization.
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Importance
• The 1 most important word• Staff is the most important resource in
the organization.
• It is a key ingredient to success.
• It creates organizational accomplishments and innovations.
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HR Management Process
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Agenda
Understanding the Individual Person.
Organizational Culture.
The Role of the Manager.
Restructuring and Change Processes.
Team-Building and the Leadership Role.
Organizational Skills.
Essentials of Human Resources Mang.
7
6
5
4
3
2
1
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✓
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Organizational Culture
Culture is an observable, powerful force in any organization. Made up of its members’ shared values, beliefs, symbols, and behaviors.
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Highlights
• The values and behaviors that contribute to the unique social and psychological environment of an organization.
• It includes an organization's expectations, experiences, philosophy, and values that hold it together, and is expressed in its self-image, inner workings, interactions with the outside world, and future expectations.
• It is based on shared attitudes, beliefs, customs, and written and unwritten rules that have been developed over time and are considered valid.
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Types of Cultures
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THANK YOU!
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