Handbook of Human Factors and Ergonomic Methods a Chapter 44 : Team Training

Handbook of Human Factors and Ergonomic MethodsaChapter 44 :Team TrainingPresented By :Rahma Utari

Delivered in order ofHuman Factors & Ergonomics Class

Magister Program of Industrial EngineeringUniversity of IndonesiaDepok, 201312

Outline Background of Team Training Team Training Procedures Advantages and Disadvantages Correlation Between Team Training and Team PerformanceThe nature of work has changed. Organizations now face increased competition and collaboration within and across organizational, geographic, and temporal boundaries; a need to engage a demographically heterogeneous workforce; a need to deal with advancements in information technology; a need to promote safety; and a need to foster enduring customer relations

(Noe, 2002; Pfeffer & Sutton, 2000; Tannenbaum, 2002)3

Background of Team TrainingBackground of Team TrainingTeam Training ProceduresCorrelations Between Team Training and Team PerformanceAdvantages & DisadvantagesWork Teams4

Background of Team TrainingTeam Training ProceduresCorrelations Between Team Training and Team PerformanceAdvantages & DisadvantagesWork TeamsTeam TrainingImproved Team CompetenciesKnowledge Skills Attitudes5

Team Training ProceduresBackground of Team TrainingTeam Training ProceduresCorrelations Between Team Training and Team PerformanceAdvantages & Disadvantages

6Step 1Determining the Team Training RequirementsBackground of Team TrainingTeam Training ProceduresCorrelations Between Team Training and Team PerformanceAdvantages & Disadvantages

7Step 2Delineate Required KSAsBackground of Team TrainingTeam Training ProceduresCorrelations Between Team Training and Team PerformanceAdvantages & DisadvantagesTeam CompetenciesKnowledge Skills Attitudes

8Step 3Select appropriate instructional delivery methodBasic Methods for Delivery of Team TrainingBackground of Team TrainingTeam Training ProceduresCorrelations Between Team Training and Team PerformanceAdvantages & Disadvantages

9Step 4Design the team training strategyBackground of Team TrainingTeam Training ProceduresCorrelations Between Team Training and Team PerformanceAdvantages & Disadvantages

10Advantages and DisadvantagesCreates opportunities to practice and get feedback regarding teamwork KSAsProvide a set of strategies to choose fromImproves teamwork and related processHas a proven track record

Not a simple structure to implement or designSubstantial effects on training found from individual differencesUnobservable processesNotable gap between research and practiceMust be maintained by organizationsAdvantagesDisadvantagesBackground of Team TrainingTeam Training ProceduresCorrelations Between Team Training and Team PerformanceAdvantages & Disadvantages

11Correlations Between Team Training and Team PerformanceBackground of Team TrainingTeam Training ProceduresCorrelations Between Team Training and Team PerformanceAdvantages & DisadvantagesSource : Salas, E., DiazGranadoz, D., Klein, C., Burke, C. S., Stagl, K. C., Goodwin, G. F., Halpin, S. M. (2008). Does Team Training Improving Team Performance? A Meta-Analysis. Human Factors: The Journal of the Human Factors and Ergonomic Society, 50, 903-933

12Background of Team TrainingTeam Training ProceduresCorrelations Between Team Training and Team PerformanceAdvantages & DisadvantagesSource : Salas, E., DiazGranadoz, D., Klein, C., Burke, C. S., Stagl, K. C., Goodwin, G. F., Halpin, S. M. (2008). Does Team Training Improving Team Performance? A Meta-Analysis. Human Factors: The Journal of the Human Factors and Ergonomic Society, 50, 903-933 Outcome TypeNkCognitive55412.22Affective46516.35Process60725.44Performance102440.39All outcomes156352.34Analysis of the Effectiveness of Team Training Based Upon Outcome TypeN : The number of teams in each analysisk : The number of independent effect sizes (correlatios) in each analysis : The estimated true score correlation

13Background of Team TrainingTeam Training ProceduresCorrelations Between Team Training and Team PerformanceAdvantages & DisadvantagesAnalysis of the Effectiveness of Team Training Based Upon Training ContentTraining ContentOutcome TypeNkTaskworkCognitive2424.30Affective901.11Process1453.28Performance2406.35TeamworkCognitive862.52Affective32611.41Process23613.44Performance37417.29MixCognitive2266.20Affective494.36Process2269.56Performance41017.20

14Background of Team TrainingTeam Training ProceduresCorrelations Between Team Training and Team PerformanceAdvantages & DisadvantagesSource : Salas, E., DiazGranadoz, D., Klein, C., Burke, C. S., Stagl, K. C., Goodwin, G. F., Halpin, S. M. (2008). Does Team Training Improving Team Performance? A Meta-Analysis. Human Factors: The Journal of the Human Factors and Ergonomic Society, 50, 903-933 Analysis of the Effectiveness of Team Training Based Upon Membership StabilityMembership StabilityOutcome TypeNkIntactCognitive---Affective2549.41Process758.48Performance1228.54Ad HocCognitive55412.18Affective2117.28Process53217.39Performance90232.25

15Background of Team TrainingTeam Training ProceduresCorrelations Between Team Training and Team PerformanceAdvantages & DisadvantagesAnalysis of the Effectiveness of Team Training Based Upon Team SizeTraining ContentOutcome TypeNkSmallCognitive772.16Affective2496.39Process25310.59Performance41812.15MediumCognitive47710.23Affective1837.28Process2887.33Performance46115.23LargeCognitive---Affective333.08Process668.49Performance14513.5016

ReferencesNoe, R. A. (2002). Employee training and development. Boston: McGraw-HillPfeffer, J., & Sutton, R. I. (2000). The knowing-doing gap: How smart companies turn knowledge into action. Boston: Harvard Business School PressSalas, E., DiazGranadoz, D., Klein, C., Burke, C. S., Stagl, K. C., Goodwin, G. F., Halpin, S. M. (2008). Does Team Training Improving Team Performance? A Meta-Analysis. Human Factors: The Journal of the Human Factors and Ergonomic Society, 50, 903-933Stanton, N., Hedge, A., Brookhuis, K., Salas. E., Hendrick, H. (2005). Handbook of Human Factors and Ergonomic Methods. Florida : CRC PressTannenbaum, S. (2002). A strategic view of organizational training and learning. In K. Kraiger (Ed.), Creating, implementing, and managing effective training and development (pp. 1052). San Francisco: Jossey-Bass.

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DISCUSSION

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