teambuilding eiccd logistics & supply chain management program july 2008

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Teambuilding EICCD Logistics & Supply Chain Management Program July 2008

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Teambuilding

EICCD

Logistics & Supply Chain Management ProgramJuly

2008

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Objectives

Define teamwork

Describe the importance of effective teamwork

Identify conditions that help develop and

maintain effective teamwork

Identify challenges to teamwork

Assess teamwork readiness

Display effective behaviors that support

teamwork

3

Teamwork vs. Solo

Exercise # 1

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Teamwork vs. Solo

About the exercise we just did, let’s talk about …

Reactions

Preferences

Pros & Cons

Applicability / Suitability

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Teamwork Definition

Teamwork is a “cooperative effort by the members of a group or team to achieve a common goal.”Source: Webster’s II New College Dictionary

Individual Group

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Brainstorm

Why work in teams?

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Why Teamwork is Important? - Examples

The work to be done is too complex

The work to be done is too big

The task can be done more effectively (less time, less money, etc.)

The task to be done requires very diverse expertise

The multiple input is beneficial for the outcome

When multicultural issues can affect the final product

M u s t R e c o m m e n d e d

1 + 1 > 2

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Advantages to Working in a Team

To learn to plan and organize To learn to negotiate and compromise To practice decision making skills To gain knowledge from another

person To meet new people To require less work for each individual To have fun

Source: School of Computer Science in the University of Waterloo, Canada

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About Teamwork

There is an African saying that …

If you want to go fast, go alone.

If you want to go far, go together.

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Teamwork in Action

Exercise # 2 “The Titanic Rescue”

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Teamwork in Action

About the exercise we just did, let’s talk about …

Feelings

Recollections

Lessons Learned

Real World

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Company XYZ Inc.

Teamwork & Business

Team A Team B

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Teamwork & Business

Ineffective teamwork

Loss of Customers

Loss of Market Share

Loss of $$$

Loss of Jobs

Hurts Everybody !

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Teamwork & Business

The Apprentice

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Conditions That Help Effective Teamwork

Clear and common group objectives and goals

Efforts to develop and use the skills of each team member

Develop team members' flexibility, creativity, and sensitivity

Trust and openness of communication (team members and management)

Increase sense of belonging to the team

Time and attention devoted to teamwork

Feedback to team members about their performance

Source: Adapted from tips provided by Center for Academic Computing (CAC) at Penn State University

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Decisions Within a Team

Decision by Unanimous Consent

Source: School of Computer Science in the University of Waterloo, Canada

Decision by Majority

Decision by Consensus

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Teamwork – Making It Work!

Source: School of Computer Science in the University of Waterloo, Canada

Once work is delegated each member has

certain rights and responsibilities

Any examples of rights and

responsibilities ?

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Teamwork – Making It Work!

Before work starts consider the team members …

Source: Adapted material from School of Computer Science in the University of Waterloo, Canada

Work habits Best productive moment

of the day (early birds vs. night owls)

Schedule conflicts Workloads Motivation Personality conflicts

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Challenges to Effective Teamwork

Team members are new or change often Team members are unsure of or not happy with

their roles Time pressures Team members are geographically dispersed Team members have excessive workloads Uncertainty (goals, tasks to be accomplished,

individual proficiency) Communication and perception problems Uneven participation

Source: Adapted from tips provided by Center for Academic Computing (CAC) at Penn State University

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Common Problems & Aid Kit

One team member is late for a meeting or does not arrive at all.

Team members cannot seem to agree. A team of passive people may have

problems making decisions. Brighter/experienced team member do all

the work because they can do it quicker. One team member is too critical of other’s

work. One team member is not doing his/her

share of the work.

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Teamwork & Motivation

Philosophy video

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It’s all about trust among the team members

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Questions ?

Thank you for your time !

Thoughts ?

EICCD Logistics & Supply Chain Management Program

Jul 2008

Acknowledgments

Copyright © 2008 EICCD, all rights reserved.

Contact Eastern Iowa Community College District for permission.Case studies and examples are fictitious.

Any similarity to persons living or dead is merely coincidental.

This workforce solution was partially funded by a grant awarded under the President’s Community-Based Job Training Grants as implemented by the U.S. Department of Labor’s Employment and Training Administration.  The solution was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor.  The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership.  This solution is copyrighted by the institution that created it.  Internal use by an organization and/or personal use by an individual for non-commercial purposes is permissible.  All other uses require the prior authorization of the copyright owner.