teamwork. in almost every healthcare career, you will be a part of a healthcare team. team concept...
TRANSCRIPT
TEAMWORK
TEAMWORK In almost every healthcare career, you will be a part
of a healthcare team. Team concept created to provide quality holistic
healthcare to every pt. Teamwork consists of many professionals with: A. different levels of education B. ideas C. backgrounds D. Interests All working together for the benefit of the pt.
TEAMWORK NAME VARIOUS HEALTHCARE
WORKERS THAT MAKE UP A TEAM
TEAMWORK Improves communication Improves continuity of care Pt gets to know the people taking care of them All team members help to identify the needs of the
pt, offer opinions on best type of care, participate as decisions are made on options of care
This allows pt. to become more educated about healthcare options and to make informed decisions regarding their treatment & care
TEAMWORK Each person on the team must understand the role of
each member This provides a picture of the pts total care plan. Also clarifies each persons responsibility and
establishes goals the team wants to achieve. Pt. care conferences are done quite often Opinions are shared and options discussed, decisions
made and goals established.
TEAMWORK Good interpersonal relationships are essential Poor interpersonal relationships can harm the
quality of care and prevent the team from meeting its goals
Members of a team have different cultural and ethnic backgrounds, genders, ages, socioeconomic statuses, lifestyle preferences, beliefs and levels of education
TEAMWORK Each person must be sensitive to the hopes,
feelings, and needs of other members The Golden Rule of “treat others as you
would want to be treated” should be the main rule of teamwork.
DEVELOPING GOOD INTERPERSONAL RELATIONSHIPS
Maintain positive attitude Be friendly and cooperate with others Assist others when they need help Listen carefully when another person is sharing ideas and
beliefs Respect the opinions of others even if you don’t agree Be open minded and willing to compromise Avoid criticizing others Learn good communication skills Support and encourage other members
TEAMWORK If conflict occurs each person should deal
with it in a positive way Members should meet, talk with each other to
identify the problem Avoid accusations and hostility Try to determine a way to resolve the problem
in a cooperative manner
TEAMWORK Some healthcare facilities have grievance
committees to assist with conflicts that may occur.
Each member must be aware of legal limitations on duties that can be performed.
No team member should attempt to solve a problem or perform a duty that is beyond their range of duties legally permitted.
TEAMWORK Effective teams are the result of hard work,
patience, commitment, and practice.
TEAM LEADERResponsible for organizing and coordinatingteam activities, encourages sharing ofideas, gives opinions, motivates team members to work towards thept. goals.Monitors progressProvides reports Gives feedback
TEAM LEADER A good team leader will also allow others to
assume the leadership role when circumstances indicate that another person can handle a particular situation more effectively.
LEADERSHIP Skill or ability to encourage people to work
together and do their best to achieve common goals
Leads or guides others, is in charge or in command of others
It is a myth that leaders are born. Actually leaders develop by their own effort
LEADERSHIP Characteristics of Leaders:1. Respects rights, dignity, opinions and abilities of
others2. Understands the principles of democracy3. Works with a group to guide the group toward a
goal4. Understands their own strengths, weaknesses5. Displays self confidence and willingness to take a
stand
LEADERSHIP5. Communicates effectively & verbalizes ideas
clearly6. Shows self initiative, a willingness to work,
and completes tasks7. Shows optimism, is open minded and can
compromise8. Praises others and gives credit to others9. Dedicated to meeting high standards
CATEGORIES OF LEADERS 1. Religious 2. Political 3. Club or organizational 4. Business 5. Community 6. Expertise in a particular area
TYPES OF LEADERS DEMOCRATIC 1. Encourages participation of all individuals
in decisions that have to be made or problems that have to be solved
2. Listens to opinions of others and bases decisions on what is best for the group
3. Guides the individuals to a solution so that group can take responsibility for the decision
LEADERSHIP
TYPES OF LEADERS LAISSEZ-FAIRE 1. More of an informal type of leader 2. Strives for minimal rules or regulations 3. Allows individuals in a group to function
independently 4. Has “hands off” policy and makes decisions
only when forced to do so. 5. Comes from French for “to let alone”
TYPES OF LEADERS AUTOCRATIC 1. Often called a dictator 2. Maintains total rule, makes all decisions and has
difficulty delegating or sharing duties 3. Seldom asks opinions of others, emphasizes
discipline, and expects others to follow directions at all times
4. Individuals follow this leader because of fear of punishment or an extreme loyalty
LEADERSHIP BEHAVIORS INITIATOR-One who gets the group started INTREPRETOR-One who clarifies or
explains other members ideas ANALYSOR-One giving critical analysis of
the ideas HARMONIZER-One who tries to reduce
tension and differences among group members
LEADERSHIP BEHAVIORS ENCOURAGER-One who has a friendly attitude
towards members and encourages acceptance of members ideas
BLOCKER-Always opposing ideas of group members
DOMINEERING-One who tries to manipulate the group
CLOWN-Always making jokes, has a great time but does not always add to the productivity of the group
LEADERSHIP BEHAVIORS ASSERTIVE-One who keeps the group on
task, keeps things rolling smoothly and watches the clock
AGGRESSIVE-One who verbally attacks others