techlife: the sustainability issue v5.2
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v5.2 201$4.9
people technology innovation
eh eg.
Grmetf trcks
roll intoEdmonton
BoB mclEod takEs
on e f cs
tGhest jbs PrEmiEr of n.W.t.
cElEBratEIts 50th
By sarin yormEmoriEs
p. 3
yor Pat to tE
fc cuf cff
Wy WE cant
avoid a laBor
shrtGe
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MEDICAL IMAGING CONSULTANTS
IS A PROUD PARTNER
IN NAITS COMMITMENT
TO STUDENT SUCCESS
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If my memory serves me correctly, Ibelieve the tuition fee when I registeredin 1974 was $83. My father gaveme a cheque for $150, which coveredtuition and books. So $300 got meinto a lifelong career. What a deal!kim starko
Dental Technology 76
Owner, Inter-Pro Dental Laboratory
Send us your memories long or short,
serious or fun by June 15, 2012.
By email: [email protected]
At techlifemag.ca/nait-memories.htm (login
through Facebook to add your stories or
complete the form on the page)
On Twitter (use the hashtag #NAIT50)
By mail: Sherri Krastel, Editor, techlife magazine
11762 106 Street N.W. Edmonton, AB T5G 2R1
We are also looking for your photos. Mail or email
photos youve taken. Originals will be returned. Digital
images must be photographed or scanned at a high
resolution setting.
Help celebrate
To mark NAITs 50th anniversary, techlife
would like to share memories and stories
from staff and alumni in a commemorative
issue of the magazine this fall and online at
techlifemag.ca. Heres one:
The Ook the original
pictured here became NAITs
mascot in 1964. Ook is short for
Ookpik, the Inuktitut word for
snowy owl.
web extra
Learn more about the
history of the 0ok at
techlifemag.ca/ook.htm.
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table of contents
cover photo
ByBlaise van Malsen
on the cover
3 celebrate NAIs 50th
bySharing Yor Memories
15 Why We cant Avoid a
Labor Shortage
28 Does his Man Have a
Soltion or the il Sands?
38 Bob MLeod akes on ne
o canadas oghest Jobs
remier o N.W..
48 Yor ath to the eret
cp o coee
52 Gormet food rks oll
into dmonton
techlife>contents
technoile
17 How Wold Yo AtomateYor Lie?
House or car? We asked our
readers. Heres how they
voted
18 Are Yo Being Served?How Mark Ryski is working
to make retail and your
shopping experience better
20 K-911Advice or treating canines
and elines at home, and or
when to head to the vet
22 A Sond InvestmentA builder o boutique
loudspeakers sees his eorts
amplied by the Hatch
business competition prize
24 History in 3DHow the Internet is
saeguarding endangered
aspects o Canadas Mtis
past
25 A Virtal ImpressionWhen it comes to interviews,
is Skype as good as the real
thing?
26 Hal a Leage under
the Sea
A Prairie companys radical
contribution to the world o
deep-sea drilling
innovate
28 Baking Big il
Wade Bozak, and smallbusinesses like his, could
prove to be a major partner
in the oil sands industrys
quest to be cleaner
35 Get Serios Abot GamingSta and students create
virtual worlds to teach real
industry skills
PeoPle
36 An Artisti DepartreJason Carters high-fying
career as an artist touches
down at Edmonton
International Airport
38 Northern composreCan Premier Bob McLeod lit
the ortunes o his beloved
but beleaguered Northwest
Territories?
46 he Long Way ArondWarren Steen went to
extraordinary lengths
thousands o kilometres,
by river, road and ice or a
NAIT education
cUlinait
52 Moveable feastsNevin Fenske helps reinvent
roadside cuisine with the
Drit ood truck
56 eipeDrits back bacon & brie
sandwich
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50 ostardGetting runners high along
the original marathon route
in Greece
59 SpaesOnly NAITs tidiest room
will do or the worlds tiniest
technology
61 5 Waysto Get Involved
With NAI
63 JobDesriptionAutomotive legend Bernie
Fedderlys lie and career onthe racing circuit
65 AlaimAward-winning grads, sta
and riends
66 ewindAn instructor reminisces
about urban wildlie as an
old building makes way or a
new parkade
dePartments
6 contribtors7 ditors Note
8 feedbak
9 connetionswiththe
resident
10 NewsbytesRecent news rom the
institute
11 reviewAn inside look at emerging
innovations
13 eadingoomNAIT sta members
science-ction avourites
15 3 QestionsOur experts ponder the
looming labour shortage
48 Ask an xpertTake your love o coee to
new (caeine) heights with
roaster Dominic Ries
Whats neW at
techliemag.caMsi Man
DJ Holger Petersen captures the
voices o roots and blues in his new
book Talking Music
techlifemag.ca/holger-petersen-
talking-music.htm
Jst Like Mom
Watch celeb che Corbin
Tomaszeski make chicken dumpling
soup, with moms help
techlifemag.ca/chicken-dumpling-
soup.htm
Gardens in the Sky
NAIT research shows green
roos can work in the harshest o
environments: urban Edmonton
techlifemag.ca/green-roof.htm
Game n
Programmer Justin Jamess
homemade video game got him
where he is today
techlifemag.ca/goobers-video-
game.htm
calling all Shtterbgs
How Greg Schurman creates
award-winning artistic photographstechlifemag.ca/greg-schurman.htm
Solar Aspirations
Cliton Lothaug shines a light
on the potential o photovoltaic
technology
techlifemag.ca/solar-power.htm
Scan this QR code to
connect to tehliemag.a.
Accompanying some o this
issues stories are bar codes
that connect you to our online
content. All you need is a
QR code reader; download
one or ree rom your
smartphones app store. Then,
use it to scan the codes ound
throughout the magazine.
v5.2 2012 5
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contributors
techlifev5.2 2012
people technology innovation
eheg.editor
Sherri Krastel
managing editor
Kristen Vernon
associate and online editor
Scott Messenger
art director
Derek Lue
associate art director
Andrea Yury
designers
Debra Bachman Smith, Sandy Brown, Trina Koscielnuk,Sheena Riener
copy editor
Kathy Frazer
circulation manager
Nicole Rose (Marketing 08)
advertising manager
Lynn Ryan
contributing writers
Eliza Barlow, Fiona Bensler, Tracy Hyatt, Ruth Juliebo, FrankLandry, Lindsey Norris, Don Trembath (Civil EngineeringTechnology 83)
contributing photographers
Brandon Baker, John Book (Photographic Technology 87),Leigh Frey (Photographic Technology 01), Jeanette Janzen(Photographic Technology 10), Pat Kane, Jason Ness(Photographic Technology 00), Blaise van Malsen
contributing illustrator
Rod Michalchuk
subscriptions
Send changes o address to [email protected].
Sign up or the techliemag.ca e-newsletter attechliemag.ca/subscribe.htm.
freelance submissions
Send queries to [email protected]. We do not acceptunsolicited manuscripts.
letters to the editor
advertising and circulation inquiries
Techlife magazine is published twice a year by NAITMarketing and Communications. Online eatures arepublished regularly at techliemag.ca. Opinions expressedare not necessarily those o NAIT or the editorial team.
Techlife is a proud member o the Alberta MagazinePublishers Association, abiding by the national magazineadvertising/editorial guidelines (albertamagazines.com).
PAGEfCve, 48 & 52
In addition to handling other stories in this issue,
Andrea Yry took particular pleasure in designing Brew
the Perect Cup o Joe. The smell o coee is what gets
techlifes associate art director out o bed that and her
love o working at NAIT. We have a talented team o
writers, designers and photographers, she says. Now i
only we had our own barista! When not helping to tell
inspiring NAIT stories, Yury can be ound walking her dog
in the river valley or smelling reshly roasted coee beans
at local armers markets. She has a bachelor o design
rom Emily Carr University o Art and Design.
PAGEf38
at Kane, whose work appears in ourprole o Northwest
Territories premier and alum Bob McLeod, specializes in
photographing people, culture and liestyle in Canadas
Arctic. Sta photographer and photo editor or Up Here
magazine, Kane has also shot or Macleans, The Globe
and Mail and Canadian Business. Hes based in Yellowknie,
N.W.T.
PAGEf10,11 & 22
frank Landry likes to write compelling stories. He
worked as a reporter at major newspapers in Alberta and
Manitoba or more than a decade, specializing in political
coverage, interviewing mayors, premiers and prime
ministers. He came to NAIT in 2011 as a media relations
specialist. In that role, and as a regular contributor to
techlife, Landry has plenty o opportunities to talk to
people who are making a dierence and excelling in their
elds. He loves sharing those stories.
PAGEf 36,50 & 63
Don rembath (Civil Engineering Technology 83) is an
award-winning author o 12 young adult novels, including
The Tuesday Cafe, Rooster and The Bachelors. Currently he is
a Continuing Education instructor at the JR Shaw School
o Business. In this issue, Trembath covered art, athletics
and mechanics. The three people I talked to impressed
me with what theyve done, and continue to do, sincegraduating and they all credit NAIT or setting them
o on the right oot, he says. His work has appeared in
Canadian Living, Todays Parent and The Edmonton Journal.
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eDitors no
Sherri Krastel
Editor
amidst all the attention and scrutiny given to the
uture o the Alberta oil sands, opportunity has emerged.
The challenge to develop and market a solution to
address the industrys waste and secure the long-term
environmental and economic sustainability o the
massive resource is at the heart o our cover story
(Backing Big Oil, p. 28), which looks at the role o smallbusiness in working with the big players.
Startup entrepreneur and inventor Wade Bozak
(Civil Engineering Technology 93) believes the
technology developed by his company RJ Oil Sands
Inc. which uses no chemicals, no heat and no power
other than electricity to separate hydrocarbons rom
wastewater could be a game-changer in the drive
or innovation.
Further north, the sustainability o one o the
countrys least-populated jurisdictions weighs heavily
on the mind o Bob McLeod (Management 74). As
the new premier o Northwest Territories, McLeod has
committed himsel to the task o gaining control over
the territorys natural resources including the lucrative
diamond mining industry to bring independence and
economic prosperity to the regions 44,000 residents
(p. 38).
Sustainability, however, is not only about
environmental and economic health; it is also about
supporting the health and diversity o communities.
Retired senator Thelma Chalioux is ocused on the
long-term uture o Mtis history and the almost-extinct
Michi language. Chalioux, an elder-in-residence at
the NAIT Encana Aboriginal Student Centre, is working
with NAIT business incubator client Avatar Media to
bring history to lie with a virtual museum, which, when
complete, will allow visitors to hear the Michi language
spoken and examine documents and artiacts in 3D
(p. 24).
At techlife, we celebrate 50 years o NAITs rolein helping sustain the Alberta economy. Since our
rst class began in 1962, we have graduated 172,000
students who have made many contributions in the
province and beyond. Although we have shared many
o these stories, we know there are many more we
never hear about.
Our next issue, in the all o 2012, will be dedicated
to the past ve decades, and we are looking or your
memories and photos to include in these pages and
online at techliemag.ca see page 3 or details on how
you can contribute. Well also announce the results o
the search or our Top 50 Alumni. Its an impressive list.
Until then, enjoy your summer.
Necessityis thEmothEr of
invEntion.
TECHLIFEAWADD
canadian counil o
dvann o eduaion
Grand Gold, Writing
(Caliornia Dreamin, V5.1)
Gold, Individual Illustrations
(Your House and the Rising
Sun, V5.1)
Silver, Photography and
Illustration (Prole o a
Master, V4.2)
Silver, Writing (Glenn
Felthams New Assignment,
V4.2)
Bronze, Individual
Illustrations (Plug Your Ears,
V4.2)
PLATO
v5.2 2012 7
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feeDbacK
after each issue o techlife, we ask readers to tell us what they thought o the
magazine by taking our readership survey. Following our last issue, 175 shared their
thoughts. Heres what we heard.
Heres wHat you tHiNk about us we waNt to Hear rom yout u w yu k bu
yu
z ..
H h n h :
el: @. hlg. ( by
u bk)
t: @nait
: .n./
ml: s K
e, techlife z
11762 106 s. n.W.
e, aB t5g 2r1
Published comments may be edited or length,grammar and clarity.
For more information:
Department of Advancement
780.471.8800
AN INSTITUTE OF TECHNOLOGY COMMITTED TO STUDENT SUCCESS
www.nait.ca
A bequest is a thoughtful, practical way to make a real impact. Its
a lasting contribution that allows you to give beyond your lifetime.
Bequests to NAIT support students and have enabled hundreds
to receive the nancial support they need to complete their studies.
Your bequest could:
establish a student scholarship in your name
purchase equipment that enables hands-on learning
fund applied research
YourGIT Can
CANGthe Future
Charitable Registration Number: 10778 1205 RR0001
95% agreed techlife is a good source
o inormation about NAIT activitiesand priorities
94% agreed techlife makes them
proud to be associated with NAIT
92% agreed techlife makes them eel
more connected to NAIT
87% agreed techlife improves their
opinion o NAIT
O the articles we asked about, these
were the ve most-read in the 2011 all
issue, in descending order:
the l f chege (p. 54)
c de (p. 40)
suh e egh (p. 63)
the e Pepe P (p. 32)
nuue yu ne Egg (p. 50)
Missed these stories? Find these articles
and more online at techliemag.ca.
take our readersHip survey
Scan this QR code to
take our readership
survey or visit
techlifemag.ca/
survey.htm .
Need a QR code reader?
See p. 5.
Last issue, we asked readers to share their avourite
holiday decorating tips at liag.a/
oliday-do. or a chance to win the plansto build a pair o wooden reindeer. The winner
was caolin Wal, a stock keeper with the
NAIT Automotive Service Technician program.
We also asked readers to name the game
developed by Bitshit Games (eatured on p. 32)
or a chance to win the books eatured on p. 13.
klvin ba, rnia lon (Bachelor o Business
Administration student, Accounting 10), aalya
Winners
bl-sg and roland Goa correctly
named the mobile game app Super Punch.
In December, techliemag.ca asked readers to name
Holger Petersens (Radio and Television Arts 70) CKUA
radio show Natchl Blues or a chance to win his new
book, Talking Music. The winner was bill Wi.
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has been extensive, with town halls, surveys and engagement events
that have involved roughly 2,500 participants.
So where is this direction pointing us? Over the next decade
and over our next 50 years expect NAIT to be transormed. Our
programs will evolve, our enrolment will grow, and our campus will
expand. Regardless, we will remain true to ourselves and our past as a
polytechnic. We will honour the NAIT Way. The uture will bring new
milestones. Our touchstone, however, will remain the same: we will be
relevant and responsive to the needs o industry and business, and will
be driven by our commitment to the province o Alberta.
Glenn Feltham, PhD
President and CEO
its hard to believe a year has passed since I became president and
CEO o NAIT. I have enjoyed every minute o every day. What an
amazing institution.
My introduction to NAIT was a truly hands-on experience. I visited
35 programs across our schools and took part in training in each one
I learned as our students learn. I extracted DNA rom a banana, tried
my hand at welding, anchored a newscast and much more. Overall,
it was a nine-week dash through the vast diversity and depth o our
programming. What better way could there be to get to know NAIT?
During that time, I discovered that NAIT is an outstanding
polytechnic, with a sharp ocus and a close relationship with industry
that dierentiates us rom universities and colleges. And I discovered
what we call the NAIT Way. You can see it in the passion o our students
and sta members, and in the pride we take in the unique way we serve
this province.
Now, as we celebrate our 50th anniversary and our rich history o
accomplishment were prepared to build on our proud heritage.
Over the past ew months, weve come together to set the direction
or the institute. This has involved our Board o Governors, our sta and
students, and the external community, including alumni. Consultation
connections WitH tHe PresiDe
tHe Nait way
web exa
Watch Dr. Felthams hands-
on introduction to NAIT.
Scan this QR code or visit
www.nait.ca/project-
president.
Need a QR code reader?
See p. 5.
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with smartphones based on
Googles ast-rising Android
operating system dominating
global sales, NAIT is now
training developers to build
Android apps. Launched in
March, the Android Developer
BUild an aNdroid app
nait has been named one o Albertas Top 55
Employers or 2012.
The designation was based on a number
o actors, including NAITs commitment to
employee proessional development, amily lie
and retirement planning.
I am proud o this recognition because it
refects what NAIT is, and what matters, says
the marvellously moustached
Massimo Capra visited NAIT inMarch as the Hokanson Che in
Residence, sharing his talents
and ebullience with the institute
and local culinary community.
Besides being an award-winning
cookbook author, the Italian-
born che is a successul Toronto
restaurateur and a xture on the
Food Network making him a
great addition to this program,
says Perry Michetti, associate
dean o the School o Hospitalityand Culinary Arts. Established in
2009 with a $1-million donation
rom John and Susan Hokanson,
the annual program provides
students and local proessionals
a rare opportunity to learn rst-
hand rom the worlds best ches.
Scott Messenger
mangia With
massimo
web exa
Scan this QR code or
coverage o Massimo Capras
week as Hokanson Che in
Residence, including video
and a recipe, or visit
techlifemag.ca/
massimo-capra.htm.
Need a QR code reader?
See p. 5.
certicate is a rst in Alberta.
Students learn programming
undamentals, design strategies
or mobile devices, Java and
Android undamentals and more,
and by the end o the eight-
course program will be able to
create apps or all types o Android
devices. The introduction o the
program comes one year ater
NAIT launched its popular Apple
iPhone/iPad Developer certicate
program.
Kristen Vernon
the jr shawschool of business has a new dean
and an expanded capacity or applied research.
Dr. Neil Fassina, dean, wants the school to
be recognized or its premier student experience
and connections to the community. I believe
strongly that business school curriculum needsto be innovative and relevant or our students
and the community employing our graduates,
he says. Previously head o the Department o
Business Administration at the University o
Manitoba, Fassina holds a PhD in organizational
behaviour and human resources management.
Applied research, meanwhile, gets a boost
with the introduction o NAITs rst-ever JR
Shaw Applied Research Chair in Sustainable
Economic Development. Dr. Aarti Sharma brings
her multinational background on sustainable
development to this position. One o her research
projects investigates how environmental, social and
technological innovations undertaken by multinational
corporations can help in the sustainable developmento India. She is also engaging with the Alberta
government and business agencies and initiating
research on sustainable economic development.
As well, Dr. Krista Uggerslev has been appointed
as an applied research ellow another rst or NAITs
business school. Her research explores the actors
behind Canadas growing skilled labour shortage.
Kathy Frazer
topWorKPlace
neWsbytes
neW faces in BUsiness
l,
d. k
uggl,
d. a
sh
n d. Nl
n.
NAIT president and CEO Dr. Glenn Feltham. NAIT
is a truly outstanding workplace.
Albertas Top Employers is an annual competition
that recognizes employers that
oer exceptional places to work. Its
organized by the editors o Canadas
Top 100 Employers. NAIT last made
the top employers list in 2008.
Frank Landry
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an inside looKat emerging innovations at nait
say cheese! Artisanal cheese, that is.
While making cheese, including Gouda, brie and eta, has long been
a small part o the Culinary Arts program, the acquisition o a 200-litre
cheese vat means NAIT can expand its cheese-making curriculum. Its a
move that positions the institute to become a leader in teaching the art
o making artisanal cheeses, which are typically made in small batches
with limited automation.
Instructor Alan Roote, who says there is a shortage o skilled cheese
makers throughout the west, notes that the new equipment simplies
craft cheeses
edmontonians interested in
installing solar modules will
soon have real-time inormation
to help guide their decision.
A new study on NAITs Main
Campus is investigating the
technologys perormance in a
city with short winter days and
oten heavy snowalls.
Since late March, with
support rom the City
o Edmonton, which has
committed $25,000 to the
project (matched by NAIT), and
Howell Mayhew Engineering,
NAITs Alternative Energy
Technology program has been
solar Meter readermeasuring electricity generated
rom six pairs o modules set at
dierent angles, with just one o
each pair being cleared o snow.
City o Edmonton project
manager Barbara Daly sees
the value o the data in its
specicity to the region and
its accessibility. The data
will be available to anybody,
says Daly, rom the citys and
NAITs websites throughout
the study, which will continue
or ve years, collecting data
year-round.
Fiona Bensler
soon, alberta avenue (118 avenue), one o Edmontons most economically
and socially troubled neighbourhoods, could be one o the citys most
vibrant shopping and business districts, thanks to revitalization eorts
that are breathing new lie into the east-end community.
Now a NAIT student group has a plan to help carry that momentum
orward.
Students in Free Enterprise NAIT a business club that is part o
a global network is connecting the districts owners o small- and
medium-sized businesses with the resources they need to continue
to succeed. The project is called Live Up and includes workshops
this spring. The ocus o the sessions will be determined ollowing
community consultations, but could include help with hiring, store
design, business planning, accounting, and even dealing with grati
and prostitution.
Joachim Holtz, executive director o the Alberta Avenue Business
Association, sees a lot o potential in the project, but says the critical
rst step will be getting buy-in rom business owners. Ultimately, he
says, arming these individuals with more knowledge could help their
businesses grow.
F.L.
illUstratio
nbyroDmichalchUk
Previ
avenue Boosters
parts o the cheese-making process. The vat was purchased with
grants totaling $60,000 rom the Alberta Livestock and Meat Agency,
Alberta Milk and novaNAIT NAITs centre or applied research and
technology transer.
Alberta Milks Melinda Falkenberg-Poetz says NAIT is the
only institute west o Manitoba to oer a cheese-making course.
The program, she says, will help build Albertas artisanal cheese market.
Frank Landry
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12 .
Alumni Award of Distinction
Honouring NAIT Alumni who have
earned proessional prominence and
have contributed signifcant service to
NAIT or the community.
Spirit of NAIT Alumni Award
Recognizes remarkable achievements
earned by a NAIT Alum within 12 years
o graduation.
CALL FOR
NOMINATIONSDO YOU KNOW SOMEONE WHO NEEDS TO BE RECOGNIZED?
For more inormation visit
www.nait.ca/alumniawards
or contact us at [email protected]
or call 780.471.8539.
nomination deadline is december 31st
2010 SPIRIT OF
NAIT ALUMNI AWARD
Rosalyn (Rose)
Naqvi-Parasynchuk
Bachelor o
Applied BusinessAdministration
Accounting 03
BusinessAdministration
Accounting 99
NAIT Alumni Recognition Awards celebrate the outstanding professional
accomplishments and community contributions of NAIT grads.
An InstItute of technology commItted to student success
NAIT Continuing Education focuses on industry-driven education that
provides a competitive advantage when it comes to earning power or
second career choices. Professional development starts with building
new skills that set you on the path to advancement.
NAITs exible learning options allow you to t classes around your
personal or professional commitments.
Business Degrees, Diploma and Certicates
Trades & Technology
Health & Safety
Digital Media & IT
Culinary & Hospitality
General Interest
educAtIon for the reAl World
Improve your
eArnIng potentIAl.
Call 780.471.6248 or
visit www.nait.ca/ConEd
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reaDing ro
J. mhl c
e iu
. . .
The Chrysalids
by J Wy
Written in 1955, The Chrysalids
is an engaging, post-apocalyptic,
coming-o-age story. Set in some
distant uture, the Tribulations
has rendered Labrador one o the
ew remaining habitable portions
o North America. With only
two months o winter, horse and
steam power supports subsistence
agriculture. A orm o Christian
undamentalism provides the
sparsely distributed population with
a ramework or the acceptance or
rejection o plant, animal and human
lie that continues to be wrought by
the ater-eects o the Tribulations.
Against this backdrop, Wyndham
explores the question o what it is
that denes our humanity.[Carricks top suggestion is the
ve-novel series Canopus in Argos:
Archives by Nobel Prize-winning
author Doris Lessing. Its the richest
description of the human experience
Ive read, he says. But given that
youre not likely to nd it in a bookstore
or library, we asked for a second
recommendation.Ed.]
J dl
t hp dk ay
. . .
enders GameanD speaker
for The dead
by o s c
There are so many good reads (Snow
Crash, Neuromancer , Foundation, The
Andromeda Strain, Dune, Fahrenheit
451 and anything by Philip K. Dick),
but i I could only pick one, well,
it would actually be two Enders
Game and Speaker for the Dead, the
rst two books in the Ender series.
The series starts with humanity
ghting an alien race with
government-bred child geniuses
trained as soldiers, including
Ender Wiggin, raising issues
around child psychology, warare,
politics, morality and xenocide. It
continues in the more serious and
philosophical Speaker for the Dead
with Ender, now the Speaker orthe Dead, travelling the universe to
speak the truth about the lives o the
recently deceased.
Theres a reason why Card won a
Nebula Award, given by the Science
Fiction and Fantasy Writers o
America, and a Hugo Award, given
by the World Science Fiction Society,
or both these books.
d. J Gn
a c ny
sy
. . .
The hiTChhikers Guide To
The Galaxyseries
by du a
The books ollow a regular Brit
named Arthur Dent, who unwillingly
ends up on an interstellar adventure
with a bizarre cast o characters
ater he escapes a doomed Earth,
which was destroyed to make way
or a galactic reeway.
The series is rich in dry British
humour, and I laughed out loud on
more than one occasion. Its a nice
light read that captures the un and
imagination o science ction. A
quote I remember vividly: It is a
mistake to think you can solve any
major problems just with potatoes.
sci-i
masterPieces
s yu juy
w u.
web exa
Scan this QR code or visit
techlifemag.ca/sci-fi.htm
to add your suggested sci-i readings.
Need a QR code reader? See p. 5.
v5.2 2012 13
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www.sherritt.com/careers
Sherritt International Corporation is a diversifed natural resourcecompany that oers a wide variety o rewarding career opportunitiesacross its operations and projects both in Canada and internationally.
Sherritt is a world leader in the mining andrefining of nickel from lateritic ores, withprojects and operations in Canada, Cuba,Indonesia and Madagascar. It is also the
largest thermal coal producer in Canadaand the largest independent energyproducer in Cuba.
In addition to competitive total rewards andsupport for career growth, Sherritt offersemployees:
Diverse Opportunities A Culture of Collaboration and Innovation A Responsible Future
EMPOWER YOUR POTENTIALDiverse, Local and Global Careers at Sherritt
Corporate Oil & Gas
Power
Technologies
CoalMetals
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thE lAbour sHortaGeW p g ab p
uy 114,000 k wk by 2021, w k bu
w w .
do yo BEliEvE a
laBor sortaE
is avoidaBlE?
oW Wold
yo dEscriBE
tE imPact of a
laBor sortaE
on yor Work?
Wy?
3 questio
It has set the trajectory o my work. I have always been a recruitment
and retention researcher. But the shortage is helping to ocus my eorts
towards what we can do to recruit people to our city, our province and to
this country and then retain them.
No.
We have the silver wave retiring, ewer youth, lower than replacement-level birth rates and
slowed growth in the size o our working-age population. Within Alberta specically, we have
massive economic expansion. A lot o it is driven by the oil and gas sector, but a cascading
eect broadens out rom that. As the price o oil and gas goes up, those companies have more
money. They expand. With that, they need more oce buildings and work sites. You need
construction workers to build those. They need places to live, so we need houses. They have
disposable income, so now we need additional services and we need people to oer those
services. As we do well in one area, it really ripples out into others.
Web Exa
What can we do
about the shortage?
Find out Dr. Krista
Uggerslevs thoughts in
an extended interview
at techlifemag.ca/
labour-shortage.htm.
With a labour shortage our ability to complete our existing projects and
take on new work becomes much harder. There are currently not enough
people available to ll our open positions as it is. A labour shortage also
places a greater demand on our recruiting team and our overall operations.
On the upside, this shortall is a huge opportunity or new graduates,
trainees and people looking to change their career path.
I dont believe a labour shortage is avoidable in the short term.
Currently, there are so many projects ramping up in Western Canada, with more to come in
the next ew years. Were already eeling the eects due to the large amount o retirees.
Its restricting our ability to grow. And growth is everything in business.
No. Not in Alberta, anyway.
The pool o workers just isnt large enough. Organizations are ring on all cylinders. A lot o
that is driven by the oil sands industry and oil and gas in general. At the same time, were
not leveraging the available workorce. Theres an ongoing conversation about not utilizing
aboriginal people as best we can and also about underemployed women that with the
right things in place, whether its childcare or extended school-hour care could be doing
more productive and satisying things than working in retail or minimum wage. And thenthere are immigrating people who are underemployed as well.
Pjee bu e ee
b 2021 (we): 607,000
We expee j we
b 2021: 492,000
aege u gwh e (dP): 3.1%
Source:Albertas Occupational Demand and Supply
Outlook 2011-2021, Government o Alberta
114K
a bai (elial engining tnology 88)
pidn, Willia engining canada In.
bill pan, Vi pidn o eloy rlaion, Ldo
. kia gglv, lid ra fllow
jr saw sool o buin
v5.2 2012 15
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16 .
BALANCEsustainable economic development: its a complex balance
between business profitability, environmental health andthe needs of a growing, diverse society.
Its a topic of particular interest to Dr. Aarti Sharma, the
JR Shaw Applied Research Chair in Sustainable Economic
Development. In collaboration with NAIT faculty, local
organizations and businesses across the region, Dr. Sharma
will advance understanding of sustainability principles and
facilitate strategies that put these principles into action.
STRIKING A
Contact Dr. Sharma to discuss your ideas:
Phone: 780.491.3971 | Email: [email protected]
DR. AARTI SHARMA
JR Shaw Applied
Research Chair
in Sustainable
Economic
Development
AN INSTITUTE OF TECHNOLOGY COMMITTED TO STUDENT SUCCESS | www.nait.ca11762 - 106 Street nw, Edmonton, Alberta, Canadat5g 2r1
alexandria mah works full-timeas a Revenue Canada auditor, plays
intercollegiate soccer for the NAIT Ooks, and is pursuing both a degree and
a CGA credential. She needed a degree program that delivered exibility
and results and found it in NAITs Bachelor of Business Administration.
The BBA builds on Alexandrias previous JR Shaw School of Business
diploma, allowing her to nish quickly and work toward her accounting
designation at the same time. And the choice of full-time, part-time
and online course options means she can tailor her studies to t
her busy schedule.
Find out what NAITs BBA can deliver for you.
Learn more: www.nait.ca/alex
Apply now | www.nait.ca/bba
EDUCATION FOR THE REAL WORLD
THE DEGREETHAT DELIVERSBBA: ALEXANDRIA MAHAuditor, Revenue CanadaBBA PART-TIME STUDENT
AN INSTITUTE OF TECHNOLOGY COMMITTED TO STUDENT SUCCESS
11762 - 106 Street nw, Edmonton, Alberta, Canadat5g 2r1
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tecHnofi
v5.2 2012 17
hoW WoUld YoUautoMate your life?
e y, . k yu w
w yu u yu yu . t jy yu,
u u, wu b ppy Jetsons-k , bu yu
y b p - . h w yu . Kristen Vernon
most of you would choose some level o automation in your
dream home. A sign, perhaps, that advances in technology and
the many options oered by smart home, technology, cable, home
theatre and home security companies are moving home automation
out o the realm o the do-it-yourseler and the ber-rich and into
the mainstream.
You want to automate your lights, thermostat, blinds, security
and doors, appliances, audio and video. You want these devices to
communicate with one another. And you want control rom your
computer, smartphone or tablet.
In place o an alarm clock, you want your bedroom drapes to open
and music to ll your room. As you leave or work, youd like the lights
and radio to shut o and the temperature in the house to drop. You
want to open your door remotely or your children. The possibilities
go on and how you automate your home is up to you.By 2016, you might well be one o the 10 million homeowners
worldwide, up rom 513,000 in 2010, who ABI Research orecasts
will have a home automation service provided by a home security
company.
perhaps its the lack of options on the road today or maybe
you just like being in control or enjoy being behind the wheel, but
the sel-driving (or sel-parking) car doesnt top the automation
must-have list or many.
That said, 16 per cent o you want a car that does at least
some o the work or you. Youve seen ootage o Googles
driverless cars, which as o March 2011 had travelled more than
225,000 kilometres using cameras, radar sensors, a laser range
nder and maps to navigate. And then there are the sel-driving
concept cars, most recently Toyotas Fun Vii and Nissans Pivo
3, which were on display at the Tokyo Motor Show in December.
While youre eager or a driverless car to show up at a dealership
near you, theres no word on when that might happen. (Besides,
the only jurisdiction to expressly sanction driverless cars is the
state o Nevada.)But that doesnt mean there arent options or making your
ride more automated and youre ready to consider them.
Like the Volvo XC60, which will automatically brake to avoid
a collision in slow moving city trac. Or Fords Active Park
Assist, which will allow your vehicle to parallel park itsel (with
little input rom you). Ater all, the companies behind these
technologies want to help reduce trac accident atalities and
thats a mission you can get behind.Web ExaScan this QR code or visit
techlifemag.ca/automation-poll.htm
to continue the debate online.
Need a QR code reader? See p. 5.
84% 16%
[gaDgets]
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culinaitPeoPlePeoPlennovatennovatetecHnofile
has this happened to you? You visit a store looking or something specic, cant nd it, search or sta to
help, cant nd anyone, so you leave unsatised. That scenario partly explains Mark Ryskis success with
HeadCount, a company that quanties customer service to allow retailers to capitalize on trac. Last
summer the CEO (Marketing 88) released his second book on the subject, Conversion: The Last Great Retail
Metric.
While his rst, 2005s When Retail Customers Count, rmly staked the Edmonton-based companys claim
on the eld o in-store data gathering and analysis, Ryskis latest tailors the message to C-suite execs o the
worlds biggest retailers. Since landing heavyweights including London Drugs, Jysk and HMV Canada, Ryskis
customer counting technology has positioned HeadCount as an international concern and as the authority
on the science that could improve the retail experience in your avourite stores.
Scott Messenger
a, m r,
n n ceo
Hcn, n
enn-
n h
n
f l
.served?are YoU Being
18 .
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WHA IS cNVSIN AND WHY IS I IMAN AILS?
mark ryski: Conversion measures the number o people that buy
compared to those that visit. Without understanding conversion, a
retailer can understand that sales are going up or down, but they dont
know relative to what.
WHA cAN AILS D WIH HIS DAA?
mr: The very rst thing is align sta resources to trac [patterns].
Number 2 is setting targets. Its not a matter o tackling people in the
aisle . . . its just a matter o knowing that every person who comes in the
store counts.
I cAN HINK f MANY H cS WH WI A BK
AS A MAKING SAGY.
mr: You have to be pretty delusional or desperate. [laughs] It wasnt
just a marketing strategy. It was to acquire clients and engage at the
C-level, but [it was also meant] as a guide to go down the organization
. . . ultimately to give store managers a way to understand this. The
only downside is you have to actually write a book. [laughs] It is a
painul process.
WH DID H cV cNc cM fM?
mr: The last great retail metric was the theme that we played on so
whats last? Whats great? We got to this notion o a great work o art
and [wondered] how that ties into shopping? A group o designers came
up with Michelangelos David holding a shopping bag.
I loved it. [But] the rst interpretation was ull monty. I said, Im going to
tell you or ree that the CEO o Lowes Home Improvement in Mooresville,
North Carolina is not going to get that.
WHA A cuN MIcS SAYING ABu H INDuSY?
mr: Generally, retailers are having a hard time getting shoppers into
their stores. Conversion rates arent really going through the roo either.
Retailers are doing OK, but . . . theres still a certain amount o ragility in
the economy.
AND WHA D HY SAY ABu H IMANc f
cuSM SVIc?
mr: Its never been more important. The challenge is that nobody
really knows what it means anymore . . . . I notice a big dierence in
the customer service experience in the United States versus Canada.
Oten, it tends to be better in the U.S. It could have something to do with
assertiveness to acilitate the sale.
WHA KS Yu NGAGD WIH HIS?
mr: Its a undamental belie in what these basic metrics can mean to
a company and [how they can] help it transorm. When I see so many
retailers that dont do this, I just get excited about the possibility.
HINK YuLL WI ANH BK N HIS?
mr: Ive outlined my third one. Its like some orm o addiction!
v5.2 2012 19
chris kirstiuk enjoys the challenge of a demanding work environment, where
he manages projects, plans and people. His Bachelor of Technology in
Technology Management degree, earned just two years after his
diploma in Civil Engineering Technology, gives him the combination
of technical expertise, managerial skills and condence he needs
to be effective on the job.
Chris earned his BTech degree via evening and online classes,
so his studies enhanced, rather than interrupted, his career.
BTech: its a great t for a career thats going places.
Where are you headed?
Learn more: www.nait.ca/chris
BTec:THE DEGREEWITH DIRECTION
Chris KirstiuKGeneral Supervisor,Open Cut Construction
City of Edmonton
Bacelo of
tecnology, 2011
EDuCaTION fOR ThE REal WORlD
appy now | www.nit.c/btec
AN INSTITUTE OF TECHNOLOGY COMMITTED TO STUDENT SUCCESS | TOLL FREE 1.877.333.624811762 - 106 Street nw, Edmonton, Alberta, Canadat5g 2r1
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20 .
tecHnofile
20 .
k-911
[HoW to]
i b. myb w k bu u w .
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Lindsey Norris
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v5.2 2012 21v5.2 2012 21
DIGSIV uBLS
DIY: Its airly common or pets to get into things
they shouldnt eat, says Dr. Jocelyn Forseille. I an
animal is vomiting or has diarrhea but is alert and
not acting ill, take away ood and water or six hours
and monitor them. I the symptoms stop, you can
slowly reintroduce water and ood. (This approach
is not recommended or puppies or kittens.)
See the vet: I a pet is repeatedly retching or has
a distended stomach, that may indicate a
twisted stomach (known as torsion).
Also, i an animal is straining to urinate,
they need a vet.
Su H LMNS
DIY: In Alberta, rostbite can be a concern
or animals (they may lose the tips o their
ears to the problem). Here, the only home
remedy is a proactive one: when its cold, bring your
animals indoors. At the other end o the thermostat,
i you suspect an animal is in the early stages o
overheating i its just panting heavily try cooling
the animal with a hose or cold towel.
See the vet: I an animal is not only panting heavily,
but is distracted and doesnt respond to its name,
and is unable to stand, take it to a clinic immediately.
You usually know rom early signs: the animal is
panting, theyve been in a hot environment, and they
will go on to collapse pretty quickly, Forseille says.
be PrePareDi guze ubbg h, hee e ew hg, be
ug , e e, pe e, u u we-e :
se u or contact lenses to
fush wounds or eyes
sp pwe, a clotting agent thats
useul i you cut a toenail too short
kpee, a chalky liquid that coats
the stomach and can help reduce
vomiting and diarrhea
sge to give water orally or fush
a wound
Phe, which can be used as a
tourniquet or to muzzle an animalthat is in pain and doesnt want to be
picked up
, or motion sickness: 25 mg or
small dogs, 50 mg or large dogs, 15
mg or cats. May be repeated every
eight hours
Y IIAIN
DIY: Many people allow their animals to hang
their heads out o car windows to enjoy the breeze.
However, this can lead to an eye irritation. I your pet
begins to squint or rub at its eye, you can try fushing
it with saline solution rom the drug store.
See the vet: I the animal continues to squint ater
the eye is fushed, its time to see a vet. You dont
want to mess around because they could lose sight
in the eye, Forseille says.
MIN WuNDS
DIY: Many minor cuts and scrapes can be handled at
home with disinectant soap, such as chlorhexidine
or Betadine, and sterile gauze bandages.
See the vet: I you apply pressure to a wound and
it doesnt stop bleeding within ve minutes, seek
proessional help.
ALLGIS
DIY: Forseille says that or people, allergies tend to
maniest in the respiratory system. For dogs and cats,
allergies are more likely to appear as a skin issue. So
i your pet develops an itchy rash, try applying a cold
compress or calamine lotion.
See the vet: Most over-the-counter medications are
not very potent, so home measures may not relieve
your pets discomort.
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james osualdini built his rst speaker in high school shop class ater
reading a book called The Audiophile Loudspeaker Anyone Can Build.Today, hes the 28-year-old president and CEO o Adsum Audio, which
manuactures and distributes high-quality loudspeakers.
We combine high-end parts with unique designs, he says. The
result is speakers that are not only amazing to listen to, but also great
to look at.
For his eorts, Osualdinis company won NAITs third annual Hatch
business plan competition in February. Open to students and recent
graduates, the competition is run jointly by NAIT, the business club
Students in Free Enterprise NAIT and the Youth Technopreneurship
Program at Alberta Innovates Technology Futures, part o the
Government o Albertas research and innovation system.
The prize includes $20,000 to help Adsum Audio urther its
business plan, as well as one year o oce space in NAIT business
incubator the Duncan McNeill Centre or Innovation, with ull access
to the acilitys amenities and experts.
Thats the biggest thing: being able to work with these people,
says Osualdini, who graduated rom NAITs Electronics Engineering
Technology program in 2011. They can guide us in the right direction
and tell us what to do and what not to do. Thats invaluable.
The company currently has two models: The Detonator, a cube-
like bookshel unit, and The Ivan, a powered sub-wooer. A pair o
Detonators starts at about $750.
Dea Emberg, NAIT research ocer or student projects, says
next steps or the company include ramping up marketing eorts
and production. Adsum Audio plans to sell units through its website,
adsumaudio.com, and in select audio stores.
Frank Landry
a soUndinvestMent
a a n n ceo J oln h k rll,
al inn - thnlg , h n
q l. a h n Hh z nn.
tecHnofile
22 .22 .
Education for thE rEal World
Learn more atnait.ca/nsmcphone 780.471.7733
transformyourcorporatE training programThe NAIT Shell Manufacturing Centre provides Alberta industries
with productivity solutions to improve business processes, using
both time-tested and innovative technology, manufacturing
expertise, and practical education.
NAIT Productivity Enhancement Services offers more than 13
certicate programs aimed at increasing employee productivity
through project leadership, project management, team-building,
lean manufacturing, risk management and more.
These certicate programs are available part-time through
traditional classroom and online delivery or can be customized
to meet the needs of your business.
an institutE of tEchnology committEd to studEnt succEss
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tecHnofile
a new virtual museum will help preserve Mtis history and the nearly
extinct Michi language.
The St. Albert-based Michi Cultural and Resource Institute is working
with NAIT and NAIT business incubator client Avatar Media to build
this unique resource. With the conrmation o the rst round o unding
$51,000 rom NAITs product development program work has begun on
the online museum.
Were the best kept secret in the country. The people o St. Albert have
no idea o the antastic secrets that we keep [at the Michi institute], says
Thelma Chalioux, who ounded the institute in 1991. Chalioux, a retired
senator, was the rst Mtis woman in Canadas Senate, and is an elder-in-
residence at NAITs Encana Aboriginal Student Centre.
The virtual museum will contain artiacts and documents rom the
institute, which will be captured in 3D. The materials will be accessible
to students and researchers all over the world interested in studying the
Michi language and Mtis culture.
a gh,
l-n-n
n n
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24 .
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A virtuAlimpressioNthe old adage, You never get a
second chance to make a rst
impression, is rarely truer than
in an interview.
So, i you cant participate
in a ace-to-ace interview,
would using Skypes online
video calling put you at a
disadvantage? Thats the
question NAIT researchers set
out to answer.
The School o Health
Sciences currently uses multiple
mini-interviews in which
prospective students participate
in 10 short in-person interviews
designed to nd out what kind operson they are. The interviews
measure attributes including
ethics and communication skills.
The company behind
the ProFitHR multiple mini-
interview ormat, Advanced
Psychometrics or Transitions
Inc. based at McMasters
Innovation Park in Hamilton,
Ont., asked NAIT researchers
to compare the results o
interviews done using Skypewith those done in person.
Our programs attract
candidates rom across the
country, says Heather Gray,
co-researcher and chair o the
Diagnostic Laboratory and
Medical Transcription programs.
For many, a trip to Edmonton
or the mandatory interview
poses nancial and logistical
problems.
With support rom the
Alberta Rural Development
Network, novaNAIT,
NAITs School o Inormation
Communication and
Engineering Technologies,
and Advanced Psychometrics
or Transitions Inc., a study
was designed using 23
students rom the School o
Health Sciences. Each was
interviewed using both the
standard ace-to-ace ormat
and Skype.
The results showed nosignicant dierence in the
average scores between
the Skype and in-person
interviews. Beore the school
starts using Skype in actual
interviews, however, more
research is needed to answer
questions around how
technical diculties, such as
slow transmission and lost
calls, would impact scores.
Theres great potential inour ndings, says Dr. Randy
Dreger, principle researcher
and instructor in the Personal
Fitness Trainer program. This
gives us a strong indication we
can move orward and start
to look at Skype in an applied
setting.
Ruth Juliebo
With Chalioux as their guide, visitors will be able to
enter the rooms o the museum, view historical and cultural
objects in 3D and rotate and examine them using a mouse
or touchpad.
An important eature o the museum will be the oral
histories shared by Michi speakers. Michi, the language
o the Mtis, has been classied as critically endangered
by the United Nations Educational, Scientic and Cultural
Organization, meaning the youngest speakers are
grandparents or older, who speak the language only partially
and inrequently.
NAIT and Avatar Media will be bringing Canadian
history to lie through this virtual museum, says Chalioux.
Its a history that is so rich and so interesting.
Fiona Bensler
PhotosbyJasonn
ess
v5.2 2012 25
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26 .
tecHnofile
The MARL SubSea Drill is ve
metres long, 3.8 metres wide,
seven metres tall, and has a
certied loaded weight rating o
9,300 kilograms. It can be used
at depths as great as 3,000
metres and can drill 150 metres
into the seabed.
The remote-control handling
arm is highly manoeuvrable with
precise dexterity and pinpoint
control. The arm is key to the
SubSeas ecient operation.
HaL a LeaGue
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v5.2 2012 27
twelve hundred kilometres rom the nearest ocean, at the
MARL Technologies Inc. machine and abrication shop in a
south Edmonton industrial park, Mark Gurnett (Machinist
01, Mechanical Engineering Technology 03) and a team o
machinists, engineers, drillers and abricators built a drill to
take core samples 3,000 metres below sea level.
Used mainly or underwater mineral and geotechnical
exploration, the drill can also be used or oceanographic
research. The MARL SubSea Drill is lowered to the ocean foor
over the side o a research vessel like a giant shing hook,
requiring a smaller crew and making it more portable and
easier to deploy than a conventional deepwater drill ship.
Made mostly o aluminum to resist rust, the drill can
withstand water pressure 300 times greater than that o sea
level. It took Gurnett (the production manager) and 14 other
employees o MARL Technologies three years to design
and build.Gurnett says that making things simple is the hardest part
o his job. The design is so integrated into itsel, i you change
one thing, everything changes.
A rst or MARL Technologies, the drill was built or
American client Gregg Marine Inc., which selected the
Edmonton shop or the job based on its success on several
dry-land drilling projects with sister-company Gregg Drilling
and Testing Inc.
We needed a piece o equipment that would rst and
oremost be a high-capacity geotechnical drill, albeit one that
could work in over 3,000 metres o water, says Chuck Drake,
director o oshore systems at Gregg Marine.
The drill was tested at Jarvis Inlet, B.C., beore it was
shipped last all to the Indian Ocean o the west coast o
Australia, where it is currently being used in the oshore oil
and gas sector. Engineers will use the core samples obtained
by the drill to ensure the subsea structures they design or use
on the seabed stay put.
Sherri Krastel
A launch and recovery system
is used to overboard the drill
and lower it to the seabed by an
umbilical cable.
Multiple camera views or the
operators.
The operator uses the arm to
select the tools required or the
situations. There are multiple
drill bits, other instruments and
tools to choose rom.
L, h marL ss dll ng ng J inl, b.c.; l, h ll gn n
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nnovate bacKin
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28 .
story by
Sc MSSNG
Photos by
BLAIS VAN MALSN
cover story
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nnovate cover storY
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in a workshop the size o a small-town hockey rink, just west o
Edmonton, Wade Bozak grabs a small beaker rom a lab bench and
turns it upside down. Hal ull o what appears to be pure oil, it dees
gravity and stays put. Bitumen, Bozak explains. He rights the glass and
inserts a long metal spatula, teasing out a tentacle, dark and sticky
as molasses.
This is what all the uss is about, he says with a smile.
Thats a statement thick with meaning. In the oil sands alone, there
are nearly 170 billion barrels o recoverable oil, making this reserve third
only to Venezuela and Saudi Arabia, a kingdom built upon more than
260 billion barrels. In 2010, Albertas reserves generated $3.7 billion
in royalties and made possible the export o 1.4 million barrels a day to
the United States. Overall, theyre a load-bearing pil lar or an oil, gas
and mining industry that accounts or almost a quarter o the provinces
gross domestic product and directly employs 140,000 people.
Hence the type o uss most Albertans make over them including
the provincial and ederal governments who recognize them as a major
long-term provider o jobs and revenue.
That plays out dierently elsewhere. The European Union, or
example, has been developing a system to rank energy sources by
environmental impact. Though it has yet to come to a nal decision, it is
threatening the oil sands with an economically damaging rating because
o the high amounts o energy it takes to extract a barrel o oil rom the
sands. Some businesses are reacting as well, shunning the sands to
position their brands as eco-riendly, including Lush cosmetics and
Liz Claiborne. Then theres been all the attention ocused on the
nearby Athabasca River, and on the impact the oil sands is having on
water quality.
Albertas oil producers are countering with action. Real progress
in the areas o land, air, water and biodiversity, ater all, is essential
i Albertas industry or government is to tell a story about the oil
sands compelling enough to satisy its critics. For Bozak, and a host o
entrepreneurs like him, that necessity means opportunity. The bitumen
in that beaker is a product o his ingenuity, separated by his own
technology rom tailings, the oil sands major waste stream. Theres
clean sand and water to go with it, not ar rom being reintroduced into
the environment, along with a claim that, given the chance, he could
eliminate the tailings ponds in less than two decades. In other words,
Bozak, a NAIT Civil Engineering Technology grad (class o 93) and vice
president o RJ Oil Sands Inc. an eight-person operation may have a
way or big companies to address the oil sands challenge.
Were oering solutions to help them do that, he says.
Hes not alone. Others are recognizing this as a niche industry:
identiying and addressing environmental issues some big oil companies
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thErEs A huGE Pool of
oPPortunity out thErE
riGht now. TROY LUPUL
VENTURE CAPITALIST
v5.2 2012 31
cant get to quickly enough becasue o the distance between idea and
execution that comes with the complexities o corporate structures. As
Bozak demonstrates, its perect territory or small business, nimble by
nature, quick, ocused and tenacious. Any one o them could probably
argue they represent a novel solution capable o turning the tide o
global opinion.
All these little solutions, says Bozak, well, its going to be a big
solution someday.
But rst, entrepreneurs need to overcome a common obstacle:
getting to market. In the oil sands, rapid development has let a legacy
o challenges. Is Alberta positioned to support those who might help to
x it?
bozaks solution is elegant, relatively simple technology. It uses no
chemicals, no heat and no power other than electricity to pump oily
wastewater into and out o the unit, basically a collection o holding
tanks and pipes. The key component is his phase separator. On his
shop-foor test unit, this is a blue pipe, a couple metres long and about
7.5 centimetres wide. Waste enters, is aerated with a non-reactive gas
that, in the heightened pressure o the separator, breaks into bubbles
small enough to cling to individual oil droplets, causing them to foat up
and away rom virtually clean water.
This was ully invented here, says Bozak. There are patents and
blueprints, but designs or early prototypes go rom his head to quick
sketches or his resident welders, a ew NAIT grads busily hammering,
cutting and welding at one end o his shop. Ive got a talented group o
guys here. I I can dream it up, they can make it.
As a startup entrepreneur, Bozak is an anomaly, and he knows
it. The work that Ive done here, a nancial institution wouldnt
have touched it with a 10-oot pole. Although hes now bringing his
technology to market, and quoting multimillion-dollar orders that
will mean prot by next year, it has taken more years o research and
development than most unders will abide. But, then, Jack Seguin isnt
like most unders. The ormer NAIT welding instructor went on to ound,
among other ventures, English Bay Batter Inc., a continent-wide ood
manuacturer. Now president o RJ Oil Sands, he and his bank account
put the company in unusually advantageous nancial standing.
The more common challenge o nding unding may be slowing the
fow o solutions to the oil sands even i, as Troy Lupul says, theres a
huge pool o opportunity out there right now.
Co-ounder and ormer president o FilterBoxx Water and
Environmental Corp. and president o Allied Water, Lupul (Water
and Wastewater Technician 90) has moved into venture capital with
Walsingham Growth Partners, an investment group ocused on energy,
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nnovate cover storY
a, w bz l nl hn n n h,
llng rJ ol sn ql n ln n.
32 .
environmental and IT inrastructure. Still actively starting companies,
he knows how dicult commercialization can be in Alberta, and how
much it depends on conveniently and eciently meeting the needs o
big players ocused on extraction.
You could have the Holy Grail and it wouldnt matter, says Lupul.
Startups need to approach major oil sands producers with comprehensive
technologies, he adds: packages that neatly address an issue rom
start to nish. Bozaks custom separator units t in trailers that can be
moved by fat-bed to production sites and connected upstream to the
waste source. Oil is removed to the production stream, while the water,
depending on the application, is either reused or reinjected into the
ormation. The entire process is ully automated.
New technology also has to satisy the corporate bean counters
says Lupul. That is, price and scal responsibility remains a actor.
O Albertas brightest ideas, the big question, as he sees it, is going to
be about which is most cost eective. Its denitely not going to be
some big mechanical system, Ill tell you that. Its going to be something
thats crude and rudimentary, but it works.
rst, that rudimentary technology has to actually get to market,
which Bozak has. In Alberta, thats no small eat.
Like most places around the world, the province suers rom a
commercialization gap. Alberta Innovates - Technology Futures was
created by the provincial government in 2010 to bridge that by helping
small to medium-sized enterprises, or SMEs, take great ideas to
market. SMEs have been determined to be the key economic engines
in a country or region that [provide] the big corporations with all the
supplies and services they need, including technologies, says Rick
Toani, the organizations acting vice president o new ventures.
The oil sands giants may be setting goals in terms o sustainability,
but when it comes down to the technology to achieve them, quite oten
they expect their suppliers to come up with those wins or them, he
adds. Its like the big electronics producers: Nobody knows the names
o the little guys, but everybody knows that the big guys dont make
the parts.
To help the little guys which, according to Toani, make up more
than 90 per cent o Albertas business community Tech Futures acts
as acilitator and under to startups and post-secondary educators like
NAIT, which work with SMEs on everything rom applied research to
connecting them with major producers.
My argument has always been collaboration is the key to innovation,
says Dr. Hanee Mian, NAITs Ledcor Group Applied Research Chair
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v5.2 2012 33
He knows its a tall order, but Wade Bozak wants to appeal to the
entirety o Albertas oil industry. Whats more, the vice president oRJ Oil Sands is convinced he can.
In Bozaks view, his RJOS phase separator, which leans on
little more than the laws o physics to scrub oil production waste
streams o hydrocarbons, is suited to all manner o conventional
oil and oil sands operations any situation where they need high-
eciency de-oiling, so they can recycle the water, he says.
For producers, environmental sustainability is certainly one
incentive to buy in. But results produced by the rst commercial
unit, now in operation at an oil site in southern Alberta, also
indicate a real nancial benet. Running at 50-per cent capacity,
Bozaks technology has skimmed more than 8,000 barrels o oilrom water used or reinjection. That translates into recovered
revenues o $800,000, market dependent.
For him, those numbers transorm the tailings ponds o
Albertas oil sands rom challenge into opportunity. I see it as an
oil source, says Bozak. Every cubic metre o material they hold, he
says, contains about a quarter-barrel o bitumen. Currently, the
ponds are estimated at 840 million cubic metres. That bitumen is
extractable. I you do the math on that . . . its signicant.
separatioN issues
im An innovAtor
And An invEntor,
but At thE End
of thE dAy im AnEntrEPrEnEur.
WADE BOAKVICE PRESIDENT, RJ OIL SANDS INC.
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nnovate cover storY
nobody knows thE
nAmEs of thE littlE
Guys, but EvErybody
knows thAt thE biG
Guys dont mAkE thE
PArts.
a, nn l h rJ ol sn h
, hh l hn l .
RICK TOFANI, ACTING VICE PRESIDENT, NEW VENTURESALBERTA INNOVATES - TECHNOLOGY FUTURES
34 .
in Oil Sands Environmental Sustainability. As head o a group that is
ostering relationships between SMEs with innovative technologies and
the oil sands biggest players, he knows that neither can do it alone.
SMEs dont have access to the bitumen and the majors arent in the
business o designing or developing technologies. They are business
organizations that are in the process o providing something to their
shareholders, he says. Thats their primary objective.In addition to its capacity to validate and test new technologies
through applied research, he sees the value o his program in its role as
one o Albertas main hubs o inormation, ideas and resources that lead
to solutions. And as Toani sees it, programs like this are a undamental
part o Albertas approach to improved commercialization overall.
It cant be let to SMEs knocking their heads together and
competing with one another, he says. Theyve got to be part o a well-
oiled ecosystem.
im an innovator and an inventor, but at the end o the day Im an
entrepreneur, says Bozak. And because o his success so ar, hes also a
poster-boy or what might come o Toanis ecosystem, a ne balance
o regulators, unders, acilitators, and companies big and small. To top
it o, Bozak has the attitude that could help change perceptions o
those critical o todays oil sands industry.
Id love to see the big problems go away, and Id like to have a part in
that, he says. A made-in-Alberta solution, by an Albertan.
Over the last 10 to 15 years, the market has changed considerably
especially in the way it has allen under the scrutiny o the western
world. In days gone by, technologies that increased the bottom line
were o utmost importance, says Toani. Thats still true, but nowadays,
theres a much greater emphasis on sustainability. Its become a major
actor in a large multinationals operations.
Recently, Corporate Knights Inc. provided proo o that. As part o its
annual Global 100 program, the Toronto-based company devoted to
clean capitalism ranks companies or sustainability. Suncor Energy Inc.,
the oil sands biggest player, was this years highest-placing Canadian
company at 47. And being the companys third appearance on the list, it
may indicate a trend upon which SMEs might capitalize.
Environmental sustainability is critically important to our entireindustry, says Shelley Powell, Suncors vice president o oil sands
transormation, so were certainly looking to collaborate with others
who have similar priorities and values.
To Troy Lupul, thats a call to action. Theres so much opportunity
in that space. I think somebody with the right ideas can have huge
rewards, he says, careul to add the winning ideas are those that meet
needs quickly and eciently, and with virtually no disruption in operations.
Bozak knows this, and, as he attempts to convince more o the
industry o the value o his separation device, he understands the
challenge ahead. Ultimately, the market will drive innovation, and will
be the sole decider o Bozaks success, no matter how much unding
he gets. Though hes beginning to make a name or RJ Oil Sands, hesyet to become an essential cog in the oil sands industry or a leading
character in a new story Alberta can tell about its ossil-uel economy.
Bozak might better serve in a supporting role anyway. The stage
may nally be set, with regulators and industry champions calling
direction, or a chorus to emerge. The plot has certainly thickened. In
the best ending, Bozak is just one o many voices that lead Alberta to a
resolution that satises itsel as much as critics.
I truly believe we could eliminate the tailings ponds, he says. And
do it at a prot.
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GEt sErIous
aBoUt gaming
th hn gnl g
h Xx kn h
l, n
n l h
n h n
n h .
dont let the name fool you. Aside rom being a teaching tool,
serious games can be a lot o un.
While the term serious games has been used since the 1970s to
describe games or the purpose o teaching, training or testing, over
the past decade it has become widely used to describe part o the
electronic gaming industry.
Now, serious games are being developed or every application,
rom fight simulators that train pilots to applications that train and
test surgeons.
Digital Media and IT instructor Armand Cadieux is making sure
his students are ready to score big in this growing market. Its the
same tools, whether were designing an entertainment video game
or whether were designing a simulator or crane operators, he says.
[Students are] a little bit intrigued by the concept that there are
other places to take their training and knowledge into industry, other
than just blockbuster video games.
He believes the biggest advantage to training with serious
games is giving users a sae environment to test their skills and ail.
Learning rom your mistakes in a virtual environment helps prevent
damage to equipment; it helps prevent loss o lie; it helps prevent
injury to others.
This spring, digital media students are putting the nishing
touches on these three serious games they developed or NAIT
programs.
Ruth Juliebo
hand signalsCalling all boilermakers, ironworkers and steel abricators. Have you
ever been rustrated with crane and hoist operators not moving your
equipment properly? Well, step right up to the hand signals how-
to game and master the 20 or so hand commands youll need to
communicate your instructions to crane and hoist operators. Youll have
a blast playing on the Xbox Kinect and be better prepared the next time
you need to have a piece o equipment moved in the eld.
operation
I the thought o operating on mans best riend has you as nervous as a
cat in a room ull o rocking chairs, pull up a chair and play operation.
This game, or Animal Health Technology students, can be played on
any computer and allows you to administer and monitor the anesthetic
on dear Fido while hes under the knie. No real animals will be hurt in
the playing o this serious game.
sketch it
Creating great dental sketches no longer requires getting in touch with
your inner Michelangelo. Denturists o tomorrow, replace your pencil
with a mouse and use this interactive new game to make proessional-
quality partial denture sketches. Its already what industry is moving
towards. So stay ahead o the game, and get clicking!
innova
v5.2 2012 35
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5 WaysculinaitculinaitPeoPlePeoPlePeoPle
t, Jn c n Od Mn Mountin with Grt Mothr
Br; , c fnh n hng n h enn
innnl a.
given the opportunity to create a work o art or the Edmonton
International Airport, Edmonton artist Jason Carter drew inspiration
rom a reliable source himsel. When Im thinking o new artwork,
I think about what I would like, says the Graphic Communicationsgrad (class o 01).
The airport liked it, too. Selected rom more than 200 submissions
as one o ve permanent pieces included in the airports 2012 expansion,
Carters Old Man Mountain with Great Mother Bear is installed on the wall
leading to the U.S. Customs and Border Protection Area. An estimated
one million people per year will see it. At nearly seven metres wide and
about hal a metre tall, it will be hard to miss. I wanted something big,
expansive, says Carter.
an artistic
36 .36 .
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He also wanted something refective o northern Alberta. Old Man
Mountain is in Jasper, Edmontons mountain playground. And, he adds,
I love creating and painting bears. They are so powerul.
Citing the Group o Seven, Andy Warhol and Norval Mourrisseau ashis infuences, Carter describes his paintings as having a pop element,
with solid, bright colours and black outlines.
Liz Dwernychuk, the airports creative services manager, says
Carters one-o-a-kind painting helps to oset some o the anxiety
experienced by air travellers. The colours provide a calming tone or
passengers, she says.
Carters origin as a painter began with the same sel-assurance that
guided his evolution as a carver. Given a piece o soapstone by his sister,
Carter converted the stone into a raven, which he promptly sold or about
$350. Three years later, as he prepared or his rst carving show, he
realized his work was only hal done.
The walls in the gallery were completely bare. So I thought, Ive gotto paint something. He simply painted his carvings. I used bright, solid,
vibrant colours, and my design background rom NAIT to create paintings
that were balanced. People were drawn to them.
The thrill o seeing his work in high prole places is not completely
new to Carter. He was the only Alberta artist to have his own showing at
Alberta House on Alberta Day at the Vancouver 2010 Winter Olympics.
I do what appeals to me, he says. Im just very lucky that other
people like it as much as I do.
Don Trembath
v5.2 2012 37v5.2 2012 37
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PeoPlePeoPle
nw t c
y y bu
ju. i ufppb Bb ml,
nait -u-p,
u u?
story by
Sc MSSNG
Photos by
A KA N
38 .38 .
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the story of a premieris, at heart, the story o the
place behind the person in this case, a place
about which most Canadians know relatively
little. So, though this is the story o Bob McLeod and
the challenges this NAIT business grad (Management
74) aces as the new premier o Northwest Territories,
well leave him or now to his work in the legislature, a
modern building o glass and zinc situated in Capital
Park, a wilderness o rock and stunted trees a short walk
rom downtown Yellowknie.
Northwest Territories is among the last o Canadas
rontier lands. During his election campaign McLeodhimsel reerred to it as a pioneering region.
N o r t h E r n
Fewer than 44,000 people (more than hal o them
aboriginal) live in an area large enough to bring the
population density to almost nobody per square
kilometre, a number that has virtually fat-lined in
recent years. That leaves a lot o land open or bear,
and the marten, lynx, wolverine and wolves that
continue to support a strong ur trade. And, to risk
romanticizing the territory urther, this is a place where
night skies, unpolluted by urban ambient light, undulate
with aurora borealis at least when not lit by the
midnight summer sun.
But its also a place that asks much o its inhabitants.Approaching solstice, theres little daylight to relieve
winter blues: in Yellowknie, the sun rises ater 9 a.m.
and sets by 4 p.m. ater spending the day just above
the horizon. Daily average temperatures sit below zero
seven months a year. In a cold snap, serious parkas
are de rigueur: so many Yellowkniers are enveloped in
pricey Canada Goose jackets youd think they were only
here on a sponsored expedition.
v5.2 2012 39v5.2 2012 39
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PeoPle
mY Whole reason or getting into Politics
is that, Born and raised UP here, i elt that
i coUld maKe a dierence.
Theres more to contend with, o course, than a ew
months lacking in creature comorts. While Yellowknie
is oten identied as having the nations highest
household income, the stat tends to be divorced rom
the territorys high cost o living. The unemployment
rate can be equally deceiving, more or less on par with
the country as a whole, but oten climbing well into the
double digits outside Yellowknie. On top o this, the
territorys borrowing capacity is nearly maxed out.
But the most important issue to address the one
all others may hinge upon is control over its own
destiny. Currently, Northwest Territories is one o just
two Canadian jurisdictions (the other being Nunavut)
to have no authority over its natural resources and
so no access to a revenue stream that might begin to
address much o what ails the region. For now, that
remains with the ederal government, likely leaving the
territory economically and socially hamstrung until
decision-making power is passed down devolved
to McLeods government. Elected this October, the
born-and-raised northerner is positioned, thanks to an
agreement recently signed with Ottawa, as the premier
to deliver Northwest Territories into true prosperity and
independence by nally laying claim to its own backyard.
Even i hes successul, hell still ace one o the
most challenging premierships in Canada, a prospect
he shrugs o. I you want to make things happen, says
McLeod, you go or the top job.
BOB MCLEODPREMIER, NORTHWEST TERRITORIES
40 .
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which takes us back to the premiers oce, an
environment so new to him it still lacks a personal touch,
his pictures and such still packed in boxes. People were
asking me, Werent you planning to stay awhile? says
McLeod with a laugh.
What is there a shel ull o aboriginal carvings,
moccasins and other gits to government rom
communities in the territory aligns nicely with
McLeods own background as a northerner. His mother
was Mtis rom Manitoba, his ather a clerk with the
Hudsons Bay Company, ollowing a tradition that
started with his great-great-grandather, a Scot whoarrived in the area in 1869. He calls Fort Providence, a
mostly aboriginal community about 300 kilometres
southwest o the capital, an ideal place to grow up
even i conditions were tough. There was no power,
no running water, no roads. Most people just had dog
teams. You had to work hard to be independent.
McLeod learned how to do that at an unusually
early age. Stricken with tuberculosis at our years old,
he spent the next 18 months in a Fort Simpson hospital,
more than 300 kilometres rom home, watched over by
riends in the area. But even in healthier times, McLeod,
like his seven siblings, enjoyed escaping the house and
discovering the world or himsel. We were adventurers.
Six or seven o us would jump in my dads boat and take
our shing rods and guns and disappear all day. Wed do
that all summer, says McLeod, now exiting his 50s.
Politics wasnt exactly a calling he pursued. Ater
high school, McLeod, once a talented hockey player,
tried or a spot with the St. Catharines Black Hawks o
the Ontario Hockey Association. He didnt make it, and
came home without much idea o what to do next.
I was hanging around town, having a good time.
Ater two weeks my dad asked me what my plans were.
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