technical journal · information module) “hybrid system failure, service required”. erad...

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VOLVO CAR SERVICE AND PARTS BUSINESS Technical Journal TITLE: Replacement of ERAD components REF NO: TJ 33358.5.1 ISSUING DEPARTMENT: Technical Service CAR MARKET: United States and Canada PARTNER: 3 US 7510 Volvo Car USA ISSUE DATE: 2019-01-02 STATUS DATE: 2019-01-10 FUNC GROUP: 4600 FUNC DESC: Rear axle, drive shaft Page 1 of 23 Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing a minimum of 50% wastepaper and 10% post-consumer waste. © 2019 VOLVO CAR USA, LLC “Right first time in Time” Attachment File Name File Size PN 32240142.JPG 0.1042 MB TJI-509127-1_1_2_en-US.pdf 6.1210 MB Vehicle Type Type Eng Eng Desc Sales Body Gear Steer Model Year Plant Chassis range Struc Week Range 238 BC B1BPHEV 2018-2018 - 201718-201744 238 BR B1FPHEV 2018-9999 - 201746-209952 246 BR B1FPHEV 2018-9999 - 201717-209952 256 BC B1BPHEV 2016-9999 - 201526-209952 256 BR B1FPHEV 2018-9999 - 201717-209952 CSC Customer Symptom Codes Code Description YR Drive mode "AWD"/Disengages automatically/Not available 56 Drive mode "OFF ROAD"/Disengages automatically/Not available 53 Driving, Twin Engine/Propulsion using electric motor not possible 55 Driving, Twin Engine/Propulsion using combustion engine/Always active/Active too often AJ Driving/Poor performance/lacks power DL Warning lights and chimes/Malfunction Indicator Light ("Check engine" light) indication/no indication 8N Driving/Unusual noise/Unsure when/at all times D2 Front/rear axle/Unusual noise

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Page 1: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

VOLVO CAR

SERVICE AND PARTS BUSINESS

Technical JournalTITLE:

Replacement of ERAD components

REF NO:

TJ 33358.5.1

ISSUING DEPARTMENT:

Technical Service

CAR MARKET:

United States and Canada

PARTNER:

3 US 7510 Volvo Car USA

ISSUE DATE:

2019-01-02

STATUS DATE:

2019-01-10

FUNC GROUP:

4600

FUNC DESC:

Rear axle, drive shaft Page 1 of 23

Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing a minimum of 50% wastepaper and 10% post-consumer waste.

© 2019 VOLVO CAR USA, LLC

“Right first time in Time”

Attachment

File Name File SizePN 32240142.JPG 0.1042 MBTJI-509127-1_1_2_en-US.pdf 6.1210 MB

Vehicle Type

Type Eng Eng Desc Sales Body Gear Steer Model Year Plant Chassis range Struc Week

Range238 BC B1BPHEV 2018-2018 - 201718-201744238 BR B1FPHEV 2018-9999 - 201746-209952246 BR B1FPHEV 2018-9999 - 201717-209952256 BC B1BPHEV 2016-9999 - 201526-209952256 BR B1FPHEV 2018-9999 - 201717-209952

CSC Customer Symptom Codes

Code DescriptionYR Drive mode "AWD"/Disengages automatically/Not available56 Drive mode "OFF ROAD"/Disengages automatically/Not available53 Driving, Twin Engine/Propulsion using electric motor not possible55 Driving, Twin Engine/Propulsion using combustion engine/Always active/Active too oftenAJ Driving/Poor performance/lacks powerDL Warning lights and chimes/Malfunction Indicator Light ("Check engine" light) indication/no indication8N Driving/Unusual noise/Unsure when/at all timesD2 Front/rear axle/Unusual noise

Page 2: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

Page 2 of 23 2019-01-10

Technical Journal 33358.5.1

VST Operation Number

VST Operation Number Description98210-2 ERAD transmission, replacement

DTC Diagnostic Trouble Codes

Control Module Code Fault TypeIEM P286F00 IntermittentIEM P286D00 Intermittent

Rows beginning with * are modified Note! If using a printed copy of this Technical Journal, first check for the latest online version.

Text

DESCRIPTION:*Added note regarding substitutes for transmission mount

To determine if the transmission or the complete ERAD needs to be exchanged follow instructions under “Service”.Instructional film is included as attachment, mp4. The repair method is included as attachment, pdf.

Note: The ERAD (Electrical Rear Axle Drive) can almost always be repaired by replacing only the transmission. The complete ERAD rarely needs to be replaced.

SERVICE:If the customer is driving in electric mode and experiences noise from the rear that increase with vehicle speed (that corresponds to the electrical motor speed), such as whining or howling, it is an electrical motor issue. In this case the complete ERAD is to be exchanged. No DTC(s) are set for this issue.

If the customer experiences hesitation when the electrical motor should be engaged or no electrical motor engagement at all, the transmission part needs to be exchanged.This fault may result in Clutch DTC(s) as indicated in the list, and a possible message in DIM (Driver Information Module) “Hybrid system failure, Service required”.

ERAD transmission is ordered according to normal routines, Prior Approval is not necessary. ERAD transmission Part No. 32240142. Note: Transmission oil is necessary to complete the repair and is not included in the repair kit. Please order in accordance with VIDA.

Page 3: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

2019-01-10 Page 3 of 23

Technical Journal 33358.5.1

VEHICLE REPORT:Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern area “Vehicle Report” and sub concern area “Support not needed”, use function group 4600.

To view TJ attachments continue to next page. This TJ has two attachments.

Page 4: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

Page 4 of 23 2019-01-10

Technical Journal 33358.5.1

Page 5: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

Volvo Car Customer Service TJ Instruction VCC-509127-1Title ERAD transmission Page 1 ( 19 )Action Replacement Operation number: 98210-2

Issue Date Reason1 2018-01 First issue

Affected vehicles Transmission

TG-81SCTG-81SCTG-81SC

Model year Model2018 S90L2018 XC60 (18-)2016, 2017, XC90 (16-)2018

EngineB4204T28, T35B4204T28, T34, T35 B4204T28, T34, T35

MaterialsMaterials Qty. Part No. NotesStrip clamp 1.0 983750

Special toolsDescription Fixture

Part No.999 7689

FLOOR STAND (TO FIXTURES) 999 2520

EquipmentDesignation Part No.Plastic malletCirclip pliers, internal

Notes

Substitute with an appropriate stand as necessary

Page 6: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

TJ Instruction VCC-509127-1 Page 2 ( 19 )

Color symbols

Note!  This colour chart displays (in colourprint and electronic version) the importanceof the different colours used in the imagesof the method steps.

1 . Used for focused component, thecomponent with which you will dosomething.

2 . Used as extra colors when you need to showor differentiate additional parts.

3 . Used for attachments that are to beremoved/installed. May be screws, clips,connectors, etc.

4 . Used when the component is not fullyremoved from the vehicle but only hung tothe side.

5 . Used for standard tools and special tools.6 . Used as background color for vehicle

components.

Removal

Follow instructions for lifting points body frame ,refer to:

Specifications, mechanical8 - Body and interior81 - Body frame810 - general

Warning!  Be prepared to collect escapingfluid.

Remove the screw.

Page 7: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

TJ Instruction VCC-509127-1 Page 3 ( 19 )

Caution!  The fluid must be allowed toescape until a continuous flow changes intosingle drops.

Note!  Make sure that the component isclean and free of foreign material.

Remove the swarf.

Page 8: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

TJ Instruction VCC-509127-1 Page 4 ( 19 )

Install the screw.

Torque:ERAD Oil drain plug , 20 Nm

Remove rear axle, electric erad , refer to:Removal, replacement and installation4 - Power transmission46 - Rear axle, drive shafts465 - final drive (front and rear)

Special Tool: T9997689, Fixture

Page 9: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

TJ Instruction VCC-509127-1 Page 5 ( 19 )

Special Tool: T9992520, FLOOR STAND (TO FIXTURES) - Substitute with an appropriate stand as necessary

Remove the screw.Remove the cable harness clips.Remove the marked part.

Page 10: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

TJ Instruction VCC-509127-1 Page 6 ( 19 )

Remove the screw.Lift the marked component up

Disconnect the connector.Remove the marked part.

Page 11: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

TJ Instruction VCC-509127-1 Page 7 ( 19 )

Fold marked part to one side.

Turn the engine

Page 12: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

TJ Instruction VCC-509127-1 Page 8 ( 19 )

Remove the screws.

Note!  Make sure that locating studs remainsin the timing gear casing.

Remove the marked part.

Use: Plastic mallet

Page 13: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

TJ Instruction VCC-509127-1 Page 9 ( 19 )

Old sealing.

Caution!  Make sure that the wiring harnessdoes not catch.

Note!  Note the position of the componentbefore removal.

Remove the part carefullyRemove the marked part.

Page 14: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

TJ Instruction VCC-509127-1 Page 10 ( 19 )

Remove the marked part.

Use: Plastic mallet

Old sealing.

Page 15: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

TJ Instruction VCC-509127-1 Page 11 ( 19 )

Release the lock.Remove the marked part.

Use: Circlip pliers

Note!  Check the component. if any damageis shown, the whole complete ERAD is to beexchanged.

Note!  Make sure that the component isclean and free of foreign material.

Page 16: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

TJ Instruction VCC-509127-1 Page 12 ( 19 )

Installation

Caution!  Make sure that the component ispositioned correctly.

Install the catch.A click confirms that the component is in thecorrect position.

Use: Circlip pliers

Note!  As an alternative if a tool is not athand, use two bolts M8 x 60 mm with headscut off.

Page 17: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

TJ Instruction VCC-509127-1 Page 13 ( 19 )

Note!  Use a new seal.

Caution!  Make sure that the component iscorrectly located on the locating dowels.

Page 18: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

TJ Instruction VCC-509127-1 Page 14 ( 19 )

Use: Strip clamp , 983750

Caution!  Make sure that the wiring harnessdoes not catch.

Pull the wiring through.

Page 19: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

TJ Instruction VCC-509127-1 Page 15 ( 19 )

Note!  Make sure that the installation marksare aligned.

Connect the connector.

Page 20: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

TJ Instruction VCC-509127-1 Page 16 ( 19 )

Install the marked component.Install the screw.

Torque:Solenoid Connector, to ERAD housing ,

10 Nm

Note!  Use a new seal.

Page 21: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

TJ Instruction VCC-509127-1 Page 17 ( 19 )

Caution!  Make sure that the component iscorrectly located on the locating dowels.

Caution!  Make sure that the component iscorrectly located on the locating dowels.

Page 22: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

TJ Instruction VCC-509127-1 Page 18 ( 19 )

Remove the Special Tool.

Install the screws.Tighten the bolts.

Torque:M8 , 24 Nm

Page 23: Technical Journal · Information Module) “Hybrid system failure, Service required”. ERAD transmission is ordered according to normal routines, Prior Approval is not necessary

TJ Instruction VCC-509127-1 Page 19 ( 19 )

Install the marked component.Install the screw.Fasten the wiring harness using the existingclips.

Torque:Position Sensor Connector, to ERAD

housing , 10 Nm

Install electric rear axle drive ERAD , refer to:Removal, replacement and installation4 - Power transmission46 - Rear axle, drive shafts465 - final drive (front and rear)

Perform ERAD oil level check , refer to:Cleaning, Inspection and Adjustment4 - Power transmission46 - Rear axle, drive shafts465 - final drive (front and rear)