technical manual - resoundgto.gnresound.com/service/beltone/platform/milano... ·...

Beltone A/SGlobal Technical Operationshttp://gto.gnresound.comLautrupbjerg 7 DK-2750 Ballerup Denmark

Technical ManualBeltone MILANO

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Not subject to issue control when printed

Table of Contents

Form-Factor-Matrix .......................................................................................................... 3-7Part list.................................................................................................................................8Part list - service modules ...................................................................................................9Part list - CROS .................................................................................................................10Part list - test equipment ....................................................................................................11Part list - HSG parts..................................................................................................... 12-19Part list - thin tubes & domes....................................................................................... 20-21Disassemble procedure ............................................................................................... 22-23Replacing parts............................................................................................................ 24-25Hook, hook filter & thin tubes/domes .................................................................................26Service & postponement procedure ..................................................................................27Test equipment ..................................................................................................................28Programming adaptor clip .................................................................................................29Testing ......................................................................................................................... 30-31Testing wireless using Airlink - Connection test .................................................................32

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Form-Factor-Matrix, ALLY Models C4.5

Platform (C4.5) Product Name Model Data Sheet

MILANO (80)wireless

Batt size 13 zinc air

ALLY 4 AY486-DW

400465000ALLY 3 AY386-DW

ALLY 2 AY286-DW

MILANO (70)wireless


ALLY 4 AY476-DW

400464000ALLY 3 AY376-DW

ALLY 2 AY276-DW

MILANO (60)wireless


ALLY 4 AY466-DW400466000

ALLY 3 AY366-DW

This Technical Manual serves to outline the service & postponement procedure for products listed in the form-factor-matrix below:

Note: For 60/70 models the hook must always be with filter. For the 80 models the hook must always be without filter and if the High Gain configuration is chosen, the metal hook must be used. Open configuration with SureFit (SF) thin tube/domes is only available for 60/70 models. The power model (80) cannot be configured to open version

HI Colours:

Beige (BGE)Grey (GRY)Brown (BRN)Black (BLK)Sterling Grey (STG)

Please also see: Doc 0226310 DIRECT WL 2 for information about wireless accessories

60 70 / 80

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Form-Factor-Matrix, FIRST Models C4.5


MILANO (70)wireless


FIRST 17 (MFi) FI1778-DW

400309000FIRST 9 (MFi) FI978-DW

FIRST 6 (non MFi) FI678-DW


Note: The hook must always be with filter. Open configuration with thin tube/adapt can be chosen. See also the Data Sheet for further information

HI Colours:

Beige (BGE)Light Grey (LHT GRY)Grey (GRY)Brown (BRN)Black (BLK)Charcoal (CHARC)White (WHT)Sterling Grey (STG)


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Form-Factor-Matrix, ORIGIN Models C4.1


MILANO (70)non wireless

Batt size 13 zinc airORIGIN 3 OR378-DVI 400319000


Note: The hook must always be with filter. The models can be configured to open version with thin tube/adapt. See also the Data Sheet for further information

HI is available in these colours:

Beige (BGE)Light Grey (LHT GRY)Grey (GRY)Brown (BRN)Black (BLK)

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Form-Factor-Matrix, PROMISE Models C4.5


MILANO 70wireless


PROMISE 17 PSE1778DW

400172000PROMISE 9 PSE978DW

PROMISE 6 PSE678DW

MILANO 60wireless


PROMISE 17 PSE1766DW

400171000PROMISE 9 PSE966DW

PROMISE 6 PSE666DW

Configurations 70 models:

PBTE-DPW - 78D PBTE WLPBTE-DPGW - 78D PBTE High Gain WL*BTE-DW - 78D BTE WLBTE-DWO - 78D BTE Open WL

* For the High Gain configuration, the metal hook must be chosen (without filter)

See also the DATA SHEET


MBTE-DW - 66D MBTE WLMBTE-DWO - MBTE Open WL

Note: For 60 & 70 models, the hook must always be with filter. If the power configuration is chosen for the 70 models, the hook must always be without filter. Furthermore it cannot be configured to open version with thin tube/adapt. If the High Gain configuration is chosen, the metal hook must be used

Please also see:Doc 0226310 DIRECT WL 2 for information about wireless accessories

This Technical Manual serves to outline the service & postponement procedure for products listed in the form-factor-matrix below. Also Data Sheet doc No’s are listed for a more detailed information

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Form-Factor-Matrix, TRUE Models C4.1


MILANO 70wireless


TRUE 17 TRU1778DW

17523700TRUE 9 TRU978DW

TRUE 6 TRU678DW

TRUE 3 TRU378DW

MILANO 60wireless


TRUE 17 TRU1766DW

17657700TRUE 9 TRU966DW

TRUE 6 TRU666DW

TRUE 3 TRU366DW

This Technical Manual serves to outline the service & postponement procedure for products listed in the form-factor-matrix below. Also Data Sheet doc No’s are listed for a more detailed information


TRUx78DW - Hook with filterTRUx78DWO (Open) - Thin tube adapt/suitable thin tubeTRUx78DWP (Power) - Hook without filter

See also the DATA SHEET


TRUx66DW - Hook with filterTRUx66DWO (Open) - Thin tube adapt/suitable thin tube

Delivered with adult hook with filter. For 60 & 70 models, the hook must always be with filter. If the power version is chosen, the hook must always be without filter. The power version cannot be configured to open version with thin tube/adapt


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Part List

Description Part No

PIN Ø0.6x5.65 (60) bot HSG 16059300

PB CAP, SINGLE (soft silicone) 17007700

TGL CAP, DOUBLE (soft silicone) 70/80 17007900

KIT,HOOKS,COLOUR MARKERS (60) 17664000

KIT,HOOKS,COLOUR MARKERS,AY66 (60) 17441700

KIT,HOOKS,COLOUR MARKERS (70) 17497000

KIT,HOOKS,CHILDLOCK,77/87,OPEN,AY76 (70) 18670700

KIT,HOOKS,COLOUR MARKERS,AY86 (80) 19701900

CHILDLOCK, RED (colour marker) 60 16165800

CHILDLOCK, BLUE (colour marker) 60 16165801

CHILDLOCK, RED (colour marker) 70/80 15966400

CHILDLOCK, BLUE (colour marker) 70/80 15966401

INTEGR FM ADAPT HA,BT,NANO (EU) 18642500

INTEGR FM ADAPT NB,BT,NANO (US/CA) 18642501

DAI ADAPT2 (audio shoe w/3pin euro socket) 19901700

Description Part No

PIN REMOVAL TOOL, PACKED 15502500

MANDREL (blue plastic) 0490-059

ADULT HOOK (without filter) 80* 17508500

BABY HOOK (without filter) 80* 17006200

CHILD HOOK (without filter) 80* 17006000

FILTER, HOOK, 4 PCS (60/70) 16166700

ADULT HOOK W/FILTER (60/70) 17663700

BABY HOOK W/FILTER (60/70) 17663900

CHILD HOOK W/FILTER (60/70) 17663800

THIN TUBE ADAPT W/FILT (60/70) 17452100

TONE TUBE,ASM,LO 85,ADULT (metal hook)** 18068700

TONE TUBE,ASM,LO 85,BABY (metal hook)** 18068800

GENERIC BRUSH, BLK 17435000

AUTOPHONE MAGNETS (3 pcs) 17294600

PIN Ø0.6 X 4.5 (batt door) 17010500

PIN Ø0.6x6.05 (70/80) bot HSG 16059700

Brush, black

** if used for 60/70 models, a filter must be inserted** for High Gain configurtion of the power model 80

MagnetCleaning loop

Pin removal toolMandrel Thin tubeadaptor w/filter

Colour markers

DAI adapt 2(f/ 3pin euro plug)

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TRUE (C4.1) Part No

TRU1766DW 17733200

TRU966DW 17733300

TRU666DW 17733400

TRU366DW 18085600

TRUE (C4.1) Part No

TRU1778DW 17559600

TRU978DW 17559700

TRU678DW 17559800

TRU378DW 18085700

PROMISE (C4.5) Part No

PSE1766-DW 18642700

PSE966-DW 18642800

PSE666-DW 18817300

PSE1778-DW 18642900

PSE978-DW 18643000

PSE678-DW 18817400

Service Module 70/80(no silicone caps are mounted)

Service Module 60(w/PB silicone cap glued)

Part List - Programmed Service Modules/ASM FRAME

ORIGIN (C4.1) Part No

OR378-DVI 19242100

FIRST (C4.5) Part No

FI1778-DW 19233500

FI978-DW 19233600

FI678-DW 19233700

ALLY (C4.5) Part No

AY486-DW 19704500

AY386-DW 19704600

AY286-DW 19704700

AY476-DW 19704200

AY376-DW 19704300

AY276-DW 19704400

AY466-DW 19704000

AY366-DW 19704100

Service modules are non serviceable at local site. Instead defective ones must be returned to Global Repair Site

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Description Part No

CROS,SUREFIT,AUDIO SHOE,SMALL * 20040900

CROS,SUREFIT,AUDIO SHOE,MEDIM * 20041000

CROS,SUREFIT,AUDIO SHOE,LARGE * 20041100

CROS,SUREFIT,EUROPLUG,SMALL * 20040500

CROS,SUREFIT,EUROPLUG,MEDIUM * 20040600

CROS,SUREFIT,EUROPLUG,LARGE * 20040700

CROS,SFEURO PLUG

CROS,SFAUD SHOE

(shoe is fixed to the cable)

* Lengths: S = 25 cm, M = 28 cm, L = 31 cm (excl CROS hook)

Please also see: Doc 400604000 UG,CROS/BICROS,SUREFIT (User Guide) & 400650000 DS,CROS/BICROS,SUREFIT,GB (Data Sheet)

Part List - CROS Parts

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Description Part No

AIRLINK,COMPL (for wireless connection test)* 17292000

AIRLINK 2, GENERIC (for wireless connection test)* 17292002

PROG. CABLE EXTENSION, MILANO (HI test) 17517800

SERVICE JIG/FIXTURE 16695100

TEST FRAME (HI test) 16902800

BATTERY PILL, 13+ (70/80 models) 17449400

BATTERY PILL, 312+ (60 models) 17449300

COUPL MIC,TSYS,TM-12,MEASURED 18220700

PROG CABLE R 9022 907 69019

PROG CABLE L 9022 907 69029

PROGRAMMING ADAPTOR (generic) - incl clips red/blue 18041400

CLIP,PROGRAMMING ADAPTOR,RED 17736900

CLIP,PROGRAMMING ADAPTOR,BLUE 17736901

Please find pictures of test equipment in the last pages

Part List - Test Equipment

* both airlinks can be used

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Part List - Housing Parts - ALLY (70 / 80)

COLOUR VC TGLCOVER * PB VC TOGGLE HSG TOP HSG BOT BATT

DOOR

BGE 18093400 18093000 18093300 18093500 18093600 19937700

GRY 18093402 18093002 18093302 18093502 18093602 19937702

BRN 18093404 18093004 18093304 18093504 18093604 19937704

BLK 18093408 18645808 18093308 18646008 18644908 19937708

STG 18093420 18093020 18093320 18093520 18093620 19937720

* Can be used instead of VC toggle

All HSG parts are nano coated

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Part List - Housing Parts - ALLY (60)

COLOUR PB HSG TOP HSG BOT BATT DOOR

BGE 18093000 18092800 18093100 19937600

GRY 18093002 18092802 18093102 19937602

BRN 18093004 18092804 18093104 19937604

BLK 18645808 18645408 18644808 19937608

STG 18093020 18092820 18093120 19937620


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Part List - Housing Parts - ORIGIN (70)

COLOUR VC COVER * PB VC TOGGLE HSG TOP HSG BOT BATT

DOOR

BGE 18093400 18093000 18093300 18093500 19273300 19273200

LHT GRY 18093401 18093001 18093301 18093501 19273301 19273201

GRY 18093402 18093002 18093302 18093502 19273302 19273202

BRN 18093404 18093004 18093304 18093504 19273304 19273204

BLK 18093408 18645808 18093308 18646008 19273308 19273208



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Part List - Housing Parts - FIRST (70)


DOOR

BGE 18093400 18093000 18093300 18093500 18093630 19233800

LHT GRY 18093401 18093001 18093301 18093501 18093601 19233801

GRY 18093402 18093002 18093302 18093502 18093632 19233802

BRN 18093404 18093004 18093304 18093504 18093604 19233804

BLK 18093408 18645808 18093308 18646008 18644908 19233808

CHARC 18093409 18093009 18093309 18093509 18093609 19233809

WHT 18093411 18093011 18093311 18093511 18093611 19233811

STG 18093420 18093020 18093320 18093520 18093620 19233820



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Part List - Housing Parts PROMISE 70


DOOR

BGE 18093400 18093000 18093300 18093500 18093600 18645000

LHT GRY 18093401 18093001 18093301 18093501 18093601 18645001

GRY 18093402 18093002 18093302 18093502 18093602 18645002

BRN 18093404 18093004 18093304 18093504 18093604 18645004

BLK 18093408 18645808 18093308 18646008 18644908 18645008

CHARC 18093409 18093009 18093309 18093509 18093609 18645009

WHT 18093411 18093011 18093311 18093511 18093611 18645011

STG 18093420 18093020 18093320 18093520 18093620 18645020



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Part List - Housing Parts PROMISE 60


BGE 18093000 18092800 18093100 18093200

LHT GRY 18093001 18092801 18093101 18093201

GRY 18093002 18092802 18093102 18093202

BRN 18093004 18092804 18093104 18093204

BLK 18645808 18645408 18644808 18093208

CHARC 18093009 18092809 18093109 18093209

WHT 18093011 18092811 18093111 18093211

STG 18093020 18092820 18093120 18093220


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Part List - Housing Parts TRUE 70


DOOR

BGE 18093400 18093000 18093300 18093500 18093600 18093700

LHT GRY 18093401 18093001 18093301 18093501 18093601 18093701

GRY 18093402 18093002 18093302 18093502 18093602 18093702

BRN 18093404 18093004 18093304 18093504 18093604 18093704

ARCTIC ICE 18093406 18093006 18093306 18093506 18093606 18093706

BLK 18093408 18645808 18093308 18646008 18644908 18093708

CHARC 18093409 18093009 18093309 18093509 18093609 18093709

STG 18093420 18093020 18093320 18093520 18093620 18093720



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Part List - Housing Parts TRUE 60


BGE 18093000 18092800 18093100 18093200

LHT GRY 18093001 18092801 18093101 18093201

GRY 18093002 18092802 18093102 18093202

BRN 18093004 18092804 18093104 18093204

ARCTIC ICE 18093006 18092806 18093106 18093206

BLK 18645808 18645408 18644808 18093208

CHARC 18093009 18092809 18093109 18093209

STG 18093020 18092820 18093120 18093220


Colour Line

LHT GRY BGEGRYBRN

ARC ICEBLK

CHARCSTG

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THIN TUBE SF BLISTER PCK (3 cleaning wires / 5 thin tubes) RIGHT LEFT

THIN TUBE,SF,0A 19402600 19403500

THIN TUBE,SF,0B 19402700 19403600

THIN TUBE,SF,1A 19402800 19403700

THIN TUBE,SF,1B 19402900 19403800

THIN TUBE,SF,-1B 19403000 19403900

THIN TUBE,SF,2A 19403100 19404000

THIN TUBE,SF,2B 19403200 19404100

THIN TUBE,SF,3A 19403300 19404200

THIN TUBE,SF,3B 19403400 19404300

DOMES for THIN TUBE SUREFIT

Description Bag (10 pcs)

DOME,SF,OPEN,SM 19398200

DOME,SF,OPEN,MDM 19398300

DOME,SF,OPEN,LGE 19398400

DOME,SF,TULIP,STD 19398500

DOME,SF,PWR,SM 19398600

DOME,SF,PWR,MDM 19398700

DOME,SF,PWR,LGE 19398800

Description Part No

FITTING KIT,THIN TUBE,SUREFIT* 19442600

FITTING KIT,THIN TUBE,SF(EMPTY)** 19442300

CLEANER, TUBE, HE4 15168700

MEASUREMENT TOOL,MINI BTE 15200800

* contains cleaner tubes, measurement tool, all sizes thin tubes & domes** empty box with inlay - to be filled up according to needs

Please note that thin tube/dome option is for 60 / 70 models only

Thin tube2 & belonging domes are listed on next pageSureFit (SF) thin tube & belonging domes listed on the this page are the newest parts

Both Thin tube2 and SureFit will fit the 60 / 70 models

Part List - SureFit (SF)Thin Tubes & Domes (60 / 70 only)

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THIN TUBE BLISTER PACKS(5 tubes & 3 cleaning wires) Part No

THIN TUBE 2,0A,R,BLSTR 18628600

THIN TUBE 2,0B,R,BLSTR 18628700







THIN TUBE 2,-1B,R,BLSTR 18629400

THIN TUBE 2,0A,L,BLSTR 18629500

THIN TUBE 2,0B,L,BLSTR 18629600







THIN TUBE 2,-1B,L,BLSTR 18630300

THIN TUBE DOMES

Description Bag (10 pcs)

DOME,THNTUB,SZ5,SM 18500800

DOME,THNTUB,SZ7,MDM 18500900

DOME,THNTUB,SZ10,LGE 18501000

DOME,THNTB,TULIP,STD 18501100

DOME,THNTUB,PWR,SM 18265100

DOME,THNTUB,PWR,MDM 18265200

DOME,THNTUB,PWR,LGE 18265300

Part List - Thin Tubes & Domes (60 / 70 only)

Please note that thin tube/dome option is for 60 / 70 models only

Thin tube2 & belonging domes are listed on this pageSureFit (SF) thin tube & belonging domes listed on the previous page are the newest parts

Both Thin tube2 and SureFit will fit the 60 / 70 models

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Disassemble Procedure (Milano 70 is shown)

Remove hook by turning it counterclockwise. Locate the one pin holding top and bot HSG and push it out using a pin removal tool

Gently lift up bot HSG on the hook end. Peel it slowly until it clears off from device

Place the assembly with the top HSG at the bottom as shown

Press down until the toggle clicks off. Place index finger and thumb on the sides of toggle and lift off

Gap

Lift the service module from the top HSG until pin hole tab of the top HSG has separated. Then completely lift up the serv module

AlignedSeparated

Lift off service module

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Disassemble Procedure (Milano 70 is shown)

Service module with the fixed batt door Locate the pin to separate the batt door from service module and remove it using a pin removal tool

Pin

MILANO 60 MILANO 70 / 80

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Replace Parts - (Milano 70 is shown)

When changing the bot HSG the ID plate must be transfered to new HSG. Please note that the ID plate is not an available spare part. Push out the plate from inside the old HSG by using a tweezer. Place the side of the ID plate with one prong and insert it. Use a finger to press down to make sure both sides are correct in place

ID Plate

Two prong

One prong

Push out

Replacing the toggle: Press down until toggle clicks off. Place index finger and thumb on the sides of toggle and lift off. Ensure that the silicone cap is correct in place. Mount the new toggle (or VC cover) in correct position with the small arrow pointing towards PB. Press down the toggle until it clicks in place

Gap

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Replace Parts (Milano 70 is shown)

Place the PB in top HSG and make sure it has correct direc-tion. To make it easier to reassemble top HSG, keep the posion of the HSG part as shown

Mount the PB silicone cap (on 70/80 models only, the cap on 60 models is glued)

Keep the top HSG inverted with the curve pointing downwards to keep the PB cap from falling off. Slowly place the bottom part of the service module(by the batt door) on top HSG making sure that the pin hole tab of top HSG is aligned with the module

PB

Aligned

Add batt door to the service module and push in the pin

Bot area of module

Pin hole tab

Place the bot HSG by the batt door area first and moving towards the rec hole area. Push in the pin and mount the hook by turning it clockwise

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Hook, Hook Filter & Thin Tubes/Domes

Remove the hook from HI by turning counterclockwise. Release the filter removal tool from filter frame. Insert the filter tool into the pipe and push out the filter. Mount the hook to the HI by turning clockwise. Mount the new filter as shown

Note: If the model is a Power or a Power configured to High Gain, the filter must NOT be inserted. Furthermore for the High Power configuration, the metal hook must be chosen (without filter)

Mount the thin tube adapt to the HI by turning clockwise. Remove the “stop”. Choose a thin tube and dome in suitable sizes and mount as shown (see part list for available sizes tubes and domes) Note: Thin tube option available for Milano 60/70 models only

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Service Procedure:

- Save user settings with Solus - Disassemble faulty device- Replace module with a new service module from stock- Assemble device- Restore user settings with Solus- Load customer serial no (ID Plate) using DSA6000

Postponement Procedure:

- Disassemble device- Replace parts with new parts from stock- Transfer ID-plate from old housing to new housing- Verify battery door by open and close once

Service & Postponement Procedure

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Test Equipment

Batt pill must be used during test

17449300 size 31217449400 size 13

Instrument fixturep/n 16695100for final HI test

Test frame p/n 16902800

Prog adapt(generic)18041400

CS44 Prog cable(Left blue is shown)9022 907 69019 (R)9022 907 69029 (L)

P/n 17517800Prog cable ext must be

used during final HI test due to current measurement (not used with fitting SW)

Prog adapt clip17736900 Red17736901 Blue

2cc couplerp/n 30-4838800

Both parts can be ordered with GTO

Dept/HQ DK

2cc coupl insert BTEp/n 40B4609601

To be used with prog adapt 18041400

18220700COUPL MIC,TM12

MEASURED

17292000 Airlinkor 17292002 Airlink 2

to be used for wireless “Conn test”

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To remove the clip firmly grip this side of prog adapt Pull tip of the clip Slide the clip from adaptor

It is important to have the programming cable connected before adding the clip to the programming adaptor. Add the clip as shown in the pics. The clip is recommended to be used during test / fitting in order to keep the prog cable connected during the complete procedure

Clip for prog adaptor L/R

Programming Adaptor Clip

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Add a batt pill and close batt door. Insert the one end of the prog adapt into the square prog port of the device

Push the bottom part of prog adapt until it clicks to lock it on the device

Connect the CS44 prog cable

Button(press down to unlock after use)

Connect the prog cable to the extension prog cable and connect the extension prog cable to the DSA6000

Testing

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Use of test fixture is mandatory for all Milano BTE during DSA6000 final HI testing. To use the fixture, place the HI in the fixture according to pic. Place it in the test chamber as shown and select the correct test tpix and make sure to follow instructions coming up on the screen. During the test programme execution the IAD calibration will be performed at the appropriate time. Another bennefit from the fixture is that the HI is in a well defined position so the telecoil test can be performed without any interaction from the operator.

If a tinnitus breaker version (TBR) is prefered, the TBR option should be chosen

Test tubing is normal 20 mm effective lenght as for all AUDIOmaster BTE testing

Place the HI in test chamber as shown

20 mm

Testing

2cc couplerp/n 30-4838800

2cc coupler insert BTEp/n 40B4609601

Both coupler parts can be ordered with GTO Dept/HQ Ballerup DK

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Wireless Test - Connection Test

Wireless test using Airlink / Airlink 2:The “RF (Radio Frequency) signal test” is performed during hybrid test. In service & repair situations only a connection test is needed. The DSA6000 can perform a connection test to test the wireless function on the devices. The test is performed using an Airlink or Airlink 2 mounted directly in any of the DSA 6000 units USB ports. No fixture is required performing a Connection test

The test is performed in the open air on the desktop. During a DSA6000 test prog running the connection test the operator will be asked to place the device in the WL Test point. During the connection test the device does not need to be connected with a prog cable and a batt pill. Instead a fresh batt must be inserted. The connec-tion test is a part of the Final Device Test running on the DSA 6000. The test system will search for a device with a s/n matching the s/n for the Device Under Test (DUT) in the running test sequence

To make sure the device is in boot mode the batt must be inserted immediately before the [Start] button is pressed. The WL Test point is a spot on the table approx 20 cm away from the Airlink dongle. The s/n matching will pre-vent connection with any other wireless devices in the nearby area. Best practice is to first insert the battery and immediately after press the Start button (within 5 sec). Inserting the batt will start the device boot se-quence

Note:An extended wireless test using a TV streamer / SAS is introduced. Please find more detailed info in Tech Bulletin No. 2013-05-002 “Improved functionality for the RF Range check on DSA 6000” on GTO web site where also other info about wireless test can be found

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