1. A PC did not receive an update from SMS. What steps would we take to resolve this?

If SMS not updated in client system.

1. Need to check system getting IPaddress or not.2. Need to check system in domain or not3.Ensure that windows firewall should be off.

Above reason SMS will not update to the client system.

2. A user in a corporate network contacts service desk saying he/she has lost network connectivity: How will you troubleshoot the issue? What are the steps to followed?

First you check to see if the cable is in plugged in the machine. Then you check to see if you can connect to a web site.

3. A User calls in and complains that her computer and network is running very slow. How would go about troubleshooting it?

I would first ask the user whether every application on the computer is slow or is it just one particular application. if it is just one, try and sort that out.If the answer is all applications are running slow, look at common causes like, virus scans scheduled, free disk space on the home drive, RAM, lastly if the deployment team is rolling out any updates (which should not be done during business hours, but i've seen that happen too ;)If you suspect network latency, a simple ping test from the user's computer will tell you how many milli seconds network traffic is taking to reach the server.

First things first figure out if her computer is the only one that is working slow. Secondly if it is just her computer I would run some basic troubleshooting method. Check her latest anti-virus program make sure she is performing a scan if not on a daily every 2 days. Perform a diskcleanup defrag her drivers and hardrive.

Delete all of her temp files unwanted programs in start up and unwanted services. then increase her virtual memory and click apply for best performance option. (In win XP). Also delete temporary internet files from her profile. this is the correct way to clean the system. then check for the virus and if any virus scan and remove it.

First of all I have to check the RAM capacity processor frequency virual memory and OS drive space. Many time if we clean the event log & temporary files from the system we get a better performance. If we have large space in OS drive this will help the computer programmes to run smooth.

If I was there My first step is open msconfig.exe then remove heavy and unused files from startup then I removed the unused services not Microsoft. Then removed Temp Temperory Internet files History and restart.If the problem continues then we need to scan the PC through antivirus program after that I need to increase the RAM.

1. Check virutal memory2. Windows drive space3. RAM size4. Antivirus status5. Reboot the system

'Slow' is a relative question so first determine what the user is experiencing. Is it slow opening applications or while working in them? is this a networked application or local? If it is a website or network application the tech can try to open it from their workstation. When did this start? Can you check co-workers sitting near you to see if they also report slowness?

Also ask the user what if anything has changed since it was working 'correctly'. Ask if the user is working from the location they normally do -- maybe they are working at an alternate workstation working from home over VPN or other issue which they might not realize is a factor so they fail to inform you. 

First question when did the problem start?

Is anyone else in the same work group experience slowness.

Does it happen all the time or is it intermittent any patterns of timings eg in the morning or late at night.

If they are you need to take the route of looking at network response times. User network test - First telnet or ping to an external website.If they can the network administrator will need to investigate.

Check how many users can painlessly be on the network concurrently

If solely relating to one computer

What task are you performing when you experience the slowness. Ask what browser and operating version they have.

thoroughly check the process they are using remote access if possible.

Work in safe mode to see if its still an issue. this brings the computer back to factory apps rather than added 3rd parties.

Check your programs list if anything was recently installed that

Does not need to be there of your recommended office virus scanner

Clear cookies

Clear historyMake sure you have all the windows updates.

Switch security of pop ups to on.

Make sure security level is medium high.

4. How would you Enable or Disable the Firewall in Windows XP? To disable /diable firewall settings please follow

statrt button--settings--controlpanel--windows firewall

(firewall settings dialogue box will be dispalyed.)

Goto Command prompt type Services.msc in the services windows search for Windows Firewall / Internet Connection Sharing(ICS) and start the service.

Press window+r key on keyboard than type firewall.cpl than you can easily On or Off firewall.

5. What is Firewire Port? What are its uses?

Firewire port is a form of Serial Port that make use of FireWire Technology to transfer data rapidly from one electronic device to another.

FireWire port has the ability to interact with a number of different devices. For example FireWire can provide an ideal way to connect a scanner with computer system. Because transfer rate in FireWire port can reach up to 400Mbps, the data transfer is relatively fast and also result in excellent quality.

Firewire port is use to connect firewire HDD Firewire is a kind of external HDD which is found in laptop.

Firewire generally ports are genereally comes with laptop & apple desktop/laptops. You can connect various external hardware with this. e.g HDD CDROM Cameras etc. the transfer rate of a FireWire port can reach up to 400 Mbps.

6. Define Low Level Formatting?

Low level formatting is a type of formatting where new track and sector are created after erasing old one. This type of formatting is very slow. Actually it is a outlining the track and sector of hard disk where actual data will be store and writing the control structures that define where the tracks and sectors are. After low level formatting data is permanently erased but from few software it is possible to recover data.

7. Explain how will you add a user to network?

If this is a work network using a domain; then you simply join the user to the Domain.1. Right click my computer, Properties2. Computer name tab3. Click change button4. Supply a computer name5. Then supply a domain/workgroup

Hope this is the answer you where looking for.

On Server click on start all program - admin tools - users & computers - users right click on anywhere there is msg make new user - create user after this use this user id you login in whole domain. I hope this is usefull for you

Go To Start on the server-->Admin tools-->Right click on the server-->Add user.The user would be added to the server and he can login to the server.

If It is a domain (Windows 2003) login in as administrator the follow the steps 1. Start-programa-administrative tools-Active Directory Users and computers (If you are logged in Server)2. Right click -mew user3. Follow fill the information and finish the instructions.

First you need to figure out what role the user is going to have and if there is anyone on that has the correct set of permissions as the user. If this is true on the server or on your desktop if you are an admin and have the admin tools installed. then go to start -> Administrative tools -> Active Directory Users and computers -> find the user that has the correct permissions right click and select copy. Enter

the information for teh new user. If no such user exits just right click on the proper OU and select new user and enter the user information.

8. If a customers blackberry stopped syncing their calendar wirelessly, what would you do?

Firstly, we can create a backup on a pc and wipe out device contents,Security Options - General Settings - Menu - Wipe Handheld, and type password as "blackberry". The device will then restart. Now we need to reactivate BB,Options - Advanced Options - Enterprise Activation, You need a username and password to proceed. Username is your email address and re-activation pw can be generated through bb server by searching the user and right click and set Activation Pw. This should fix the issue.

Take Complete Backberry backup using desktop Manager and wipe your handheld then syncronize by doing enterprise activation and restore backup.

The first step before wiping the Blackberry is to remove the battery for 20 sec. put it back and check the sync again. While all other steps are correct most BB issues will be resolve by a hard reset.

9. How do you set the IP address by using the command prompt?

Set IP address from CMD prompt :type cmd in run type following command in sequence like IP address,Subnet mask, Default Getway, DNS,Wins, ect...

exmpl :  netsh interface ip set address name="Local Area Connection" static 192.168.1.2 255.255.255.0 192.168.1.1

here is the 192.168.1.2 is IP255.255.255.0 is subnet mask and 192.168.1.1 is default getway

For Set IP Address First go to properties of Internet Explorer and than you set it.

There are Two ways to Set the IP address from CMD Prompt

1. Go to start select run type CMD and in CMD Prompt type the command

C:>netsh interface ip set address name="Local Area Connection" source=dhcp

2.Go to start select run type CMD and in CMD Prompt type the command

C:>netsh interface ip set address local static 192.168.20.100 255.255.255.0 192.168.20.1 1

10. What advance boot options are available for Windows XP? 

Following are the Windows XP advance boot Options.Safe ModeSafe Mode With NetworkingSafe Mode With Command PromptEnable Boot LoggingEnable VGA ModeLast Known Good ConfigurationDirectory Services Restore ModeDebugging ModeDisable automatic restart on system failureStart Windows NormallyRebootReturn to OS Choice Menu

11.How to make desktop icons appear larger?

Right click on desktop. Go to properties and then click on appearance tab. Then further click on effects tab. A window will open. Select the use large option. Then click on apply OK. Thats it.

This is very simple on you main desktop just right click the mouse button in a blank space then scroll down and click properties. You are at the display settings menu on the top bar you will see a tab that reads appearance click on this tab. Once you are at the appearance tab click the

advanced button (it should be in the lower right corner) once you are at the advanced window you will see a scroll down menu that has desktop displayed click on this and scroll down to icons now simply raise the font of the icon size and the icons will become larger to raise the font of the text there is a bar underneath that it will list the format the text is displayed in to the right of that will be the size you can also bold the text with the bold button on the right side of this bar.

12. What is bootloader?

Bootloader is called Master Boot Record(MBR), where our os is loaded.

13. How to restore Windows XP in Command Mode.

To start System Restore using the Command prompt, follow these steps: 1. Restart your computer, and then press and hold F8 during the initial startup to

start your computer in safe mode with a Command prompt. 2. Use the arrow keys to select the Safe mode with a Command prompt

option. 3. If you are prompted to select an operating system, use the arrow keys to

select the appropriate operating system for your computer, and then press ENTER.

4. Log on as an administrator or with an account that has administrator credentials.

5. At the command prompt, type %systemroot%system32restorerstrui.exe, and then press ENTER.

6. Follow the instructions that appear on the screen to restore your computer to a

Click on start button in programme there is a accessories in this you will get system tool in system tool there is system restore point set it.

Boot to safe mode with command prompt. Type c:windowssystem32restorerstrui.exeFollow prompts.

To start System Restore Windows XP first you create a system restore point by following steps:

Click start and go help and support options on right hand side you see under pick a task options. Click undo changes to your computer with system restore.

System restore display a new window if you have created earlier on any time then you click restore my comp on earlier time.Click next and select your earlier option on calendar.Click next and your computer will restore.

14. What is the technical difference between Desktop Support & Help

Desk ?

The difference between desktop support and helpdesk are the following:

Desktop support is the one doing the troubleshooting on hand. Helpdesk support is the one receiving the call and troubleshoot it remotely

15. How do you install a pre existing printer on a users desktop?

Go to control panel and then go to add hardware wizard

After that read all the options carefully.

When system requires software for that, insert the software CD otherwise system

will install automatically.

Restart the system, if it is not working, tell me, I will give you complete solution

You may have to install printer hooked to the network. If it has an IP address:

1. Control Panel / Printers & Faxes2. Next past Welcome message3. Local Printer attached to this computer Next4. Create a new port select Standard TCP/IP port from the Drop-Down menu Next5. Next6. Enter the printer's IP address. The Port Name is what it will be called Next7. You'll then be asked for the make and model of the printer. If you can't find it you'll need the disk that came with it and click "Have Disk".

16. How would you create an email account for a user already in AD?

Open Micosoft Outlook if you are using office 2000, and click on "Tools" tab. Go to "Email Accounts". There you can find two option like Email and Directory. Click on "Add a new Account" and click next. If you are using Exchange Server then click

over there, this depends on that particular Organization. According to the their setup you have to choose. And if you are using POP3 server then next popup will come along with your name, emailaddress POP3 and SMTP IP address, Password etc. and afterthat click on Next and finish

17. How will you install Operating System in more than 50 PC at a time

when the all Pcs having same configuration.

It is very simple. just install the os and all the drivers in one system and make a ghost image using norton ghost and restore it in remaining 49 systems. restoring a ghost takes 5-6 mins while os and drivers will take more than one hour for each.

1. Insatall OS in a system.2. Using Ghost Softwares Creat images of this OS to Every New Hard Disk.3. Attach the Hard disks to every sytesm4. Run Syspre utility from OS cd and follow the instructions. then Restart the computers.

If Computers are in Domain Network (2003 server) Client machines are having >PEX network bootable adapter.In server machine1. Configure DNS2. Configure DHCP3. Configure Domain controller4. Start menu-programes-admin tools-remote installation services.Follw the instrction.5. In DHCP Security Options fill 066 067 parameters.

In Client Machines1. Change the BIOS setting to .exe bootable2. Restart the client macnines when you ask type administrator passwrod.

3. OS installtion starts.

It is best way to install OS more no. of machines.

18. What is the IP range in networking side? How do we troubleshoot

Outlook? How do we configure ldap on Outlook?

I am hoping I am submiting the correct answer. IP range in netwroking side is related to DHCP and Address pools. Ex: 192.168.0.10 to 192.168.0.200 -> Can be defined as address range allowed to distribute and 192.168.0.1 to 192.168.0.9 are restricted to destribute to client computers.

LDAP on outlook can be configured through Tools menu->Account settings-Address books-Select new address book->Select LDAP address book->in next window add server details.

From Microsoft Outlook

Select: Tools->Account settings->AddressBook->New Address book-> select Internet Directory Service(LDAP) radio button-> Next step will take you to the window of server information or Logon information with username and password. Enter the server IP or address. :-)

19. What is LDAP Sserver?

LDAP, Lightweight Directory Access Protocol, is an Internet protocol that email and other programs use to look up information from a server.

20. What is the difference between Outlook & Outlook Express?

What is IP range in networking side?

How we will troubleshoot Outlook?

How we will configure LDAP on Outlook?

Express Version is Limited features cannot work with the exchange server use POP as a protocol.Outlook is Fully featured version and you can customize as you want. Work with email servers. Also you can used Ldap servers.

Outlook Express is a POP3- and IMAP-compatible mail client with a built-in newsreader. It is available with Internet Explorer for Windows or as a stand-alone client.

Outlook is also an email client but unlike Outlook Express it is also a personal information manager. We can use it for viewing and maintaining calendars organizing contacts and managing tasks. When we use it with an Exchange server account you can use it for group scheduling and sharing your contacts and tasks with others.

Outlook Express is a part of Internet Explorer.Here are some feature of outlook that outlook express does not have - 1) Calendar2) E-mail Rules & Filter 3) Shedual Task 4) Public folder.

Outlook Express is a part of IE ( Internet Explorer ) This is a default software in Windows OS .Outlook is third part software e.g of Microsoft Outlook of Windows 2002 XP 2003 2007Hear sone kind of features of Outlook that Outlook Express does not have. 1) Calender2) E-mail filtering & rules3) Forms4) Sheduling

Configuration Steps of LDAP on Outlook - open your outlook - go to Tool - go to E-mail account - click on E- mail account than E-mail account promt will be open - go to directory - click check box of

Add a new directory or Address Book - click next - here you can configure LDAP Service on your Outlook.You can trobuleshoot outlook by take Help on Outlook task bar.

Express has limited rights and use pop3 whereas outlook use SMTP and has more rights.

Microsoft Outlook can store more data. it's format of *.pst .it used SMTP protocol we can used. spell check notepad remainder is present in version of MS-OFFICE XP 2003 2007. It's used as Microsoft application.Outlook configures with Microsoft office products. Outlook express format *.dbx...and ver of 5.0 5.5.& 6...it's equivalent of IE ver. spell checker calc notepad is NOT here. less data can be used. It's uses POP3 & SMTP Protocols. incoming mail POP3 & Outgoing mail SMTP

IP Range

1-126 Class A subnet mask 255.0.0.0128-191 Class B subnet mask 255.255.0.0192-223 Class C subnet mask 255.255.255.0224-241 Class D subnet mask 255.255.255.255242-254 Class E

21. What are the core files required to boot Windows XP?

ntldr, boot.ini, bootsect.dos, ntdetect.com, ntbootdd.sys, ntoskrnl.exe, hal.dll, system, device drivers (s.sys)

22. Describe steps you would take to secure Windows 2000 Server resources and files.There are lot of secure option for Windows, You can secure by -

Set a difficult password for administrator Disable gust account Give minimum & limit permissions to administrator's members Make minimum share folder on your Windows's

Give minimum share permission on that folder & full control to trust users Always change the administrator password Install third part firewall & set minimum port. Access & deny those user's & IP which you don't want to access to your

computer. Don't share your password.

To Secure the windows following steps should be considered :1. Making admistration account and giving only requried rights to child accounts2. Putting some external Anti-Virus to protect from the threats3. Making some registray changes to be help fulland other

23. how a virus program destabilize ms windows xp ?

what is the mechanism of combating those malicious program? evaluate

each technique

usually starts up processes that eat up processor and memory you can see them in Task manager its always a good idea to set the view so you can see how many threads are associated with said process 

24. what is the difference between windows xp and windows

2000 Windows 2000 and Windows XP are essentially the same operating system

(known internally as Windows NT 5.0 and Windows NT 5.1, respectively.) Here are some considerations if you're trying to decide which version to use:Windows 2000 benefits * Windows 2000 has lower system requirements, and has a simpler interface (no "Styles" to mess with). * Windows 2000 is slightly less expensive, and has no product activation. * Windows 2000 has been out for a while, and most of the common problems and security holes

have been uncovered and fixed. * Third-party software and hardware products that aren't yet XP-compatible may be compatible with Windows 2000; check the manufacturers of your devices and applications for XP support before you upgrade. Windows XP benefits * Windows XP is somewhat faster than Windows 2000, assuming you have a fast processor and tons of memory (although it will run fine with a 300Mhz Pentium II and 128MB of RAM). * The new Windows XP interface is more cheerful and colorful than earlier versions, although the less-cartoony "Classic" interface can still be used if desired. * Windows XP has more bells and whistles, such as the Windows Movie Maker, built-in CD writer support, the Internet Connection Firewall, and Remote Desktop Connection. * Windows XP has better support for games and comes with more games than Windows 2000.

XP is considerably faster and has a better UI. It also supports added features such as built in cd writing support system restore and beter networking features.

Windows Xp has a built in Security center whereas in 2000 its not there its a major difference.Then comparatively Windows XP NTFS partition is much better and has more features than windows 2000

Windows XP Vs windows 2000

.

OSFeature

XP 2000

Release 2001 2000NT 5.1 5.0

32/64 bit 32/64 bit 32 bitbuilt-in CD writer support y n

Remote Desktop Connection Internet Connection Firewall

Fast UserSwitchingWindows Media Player and

Windows Messenge

y n

File sys support FAT16 32 NTFS HPFS (High-Performance File

FAT16 32 NTFS

System) Win. XP has drivers that recognize hardware easier and faster with system set

up. 

Windows XP has 4 Versions Windows 2000 has 3 ver. (Win 2000 Pro Server & AD. Server).Windows XP has last known good configuration [last used desktop] which is not present in Windows 2000.

Remote Desktop connection in Windows XP. Windows 2000 does not have remote connection if we need remote connection have to use netmeeting or third party remote tools.

Security center is present in Windows XP Windows 2000 does not have security center.msconfig command is present Windows XP. Windows 2000 does not have it.

Automatic CD writing software is there. ie no needed third party drivers in Windows XP but Windows 2000 we need to write to CD via third party software.

Excellent graphic style in Windows XP. 

25. What is the difference between server OS and desktop OS

With server OS we can manage desktop OS. Server Os is higher version of Desktop OS. Server OS is fully covered & managed security. For (ex) Domain Controller application

server print server etc. We make server with security.

For Desktop OS Normal PC. We make low level security.

Server OS gives centralised administration for users shared resources higher security.But Desktop OS gives local machine administration only.

Server OS is specially designed for running backend services like DHCP DNS SQL and IIS etc.and Desktop OS is special designed for running front end application and softwares.

Server OS can be used to configure a centralised administration for computer network. Desktop OS can be used to configure client Machine to SErver.

26. unable to view deleted files in recycle bin (winXP), I deleted my files, but i didn't see that files in my recycle bin.

Every one is suggesting what to do next time. he is asking how to recover the deleted file now.

First step you need to do is stop working on the hard disk in which you have lost the file. Otherwise, the file will be overwritten by another file.

Then run any of the file recovery software.

If you have already used the same hard disk, the chances of recovering the file is less.

Try this step just create an empty folder on the desktop and then delete it.Now go to recycle bin may be u ll find ur previously deleted files.

2) For each and every drive on ur harddisk there ll b some memory allocated for recycle bin. And this memory ll b limited. So if u hav deleted files with large memory then they ll b Permanently deleted from ur harddisk

you must be recyle configure 'not to store deleted stuff in to recycle bin'

RC on Rcycle bin for its properties and in properties window you click on 'not to store files into Rcycle bin' 

Right click on Recycle Bin and click on Properties then uncheck the option "Do not move files to Recycle Bin.......". By selecting this option the deleted files will not be permanently deleted from the system. Only then the next deleted files could be viewed in the Recycle Bin

Right click on recycle bin -> properties -> do not move files to recycle bin. Remove files immediately when deleted. If this option is selected then unable to view deleted files in recycle bin.

27. a user calls you they cant login in said they have tried several times what is the best way to troubleshoot this

Check his account is disabled or not.

Check his Machines Network cable is porperly connected.

Check his domain name as he given.

Check by reset his account

Check by reconnect his machine to domain. plz go start button and type to run prompt services.msc and restart the

network logon service so services start working find and restart machine

1. Ask the user check username password.2. Check the network connectivity3. Check the server is on / off4. Check the system is member of domain/not. If not please connect the system to domain.

28. a user calls and every time he launches Internet Explorer he gets the page cant be displayed right before this his virus software had detected virus...what could be causing this problem you checked the settings in IE and its has the correct homepage

This can happen if the host file is changed by the threat infection.

To resolve this unnecessary host entries files perform the following steps :1. Click Start, > Find or Search > Files or Folders.2. Make sure that "Look in" is set to (C:) or to "Local Hard Drive if you have more than one hard drive, and that "Include subfolders" is checked.3. In the "Named" or "Search for..." box, type: hosts4. Click Find Now or Search Now. After all files are found--this could take a few minutes--go on to "To delete any extra lines."

For each Host file that was found in the search, do the following:

To delete any extra lines 1. Right-click the file and then click Properties.2. In the bottom section of the Properties dialog box, make sure that the Read-only attribute box is not checked. If it is checked, remove the check mark.3. Click OK. 4. Right-click the file again and then click Open With. 5. Uncheck the Always use this program to open this program check box. 6. Scroll through the list of programs and double-click Notepad. 7. When the file opens, delete all the entries in the Hosts file, except for the following line: 127.0.0.1 localhost 8. Close Notepad and save your changes when prompted.

Restart the computer and see if your Internet explorer is getting redirected to other websites.

29. user sent a job but it is stuck in the local cue how can you delete it? name a couple ways

You first Install the proper printer driver install. Check that printer is on/off status. Then give a test page. The test page is not printing, go To RUN-->services.msc

check printspooler give stop and start. it's work fine

Click on the printer icon in the taskbar located at the bottom right hand corner and you will be able to delete it restart etc 

30. user has a home folder setup in AD when he logs in it maps the U drive which point to the share on the server.. he accidentally deleted it what is the fastest way to get it back from a command line?

net use u: /home Reboot the PC to re-load the roaming profile

Re-mapping will restore the home folder and we can do in Command line as net use u: serverhome

31. How do you reset the users password give the steps it took to get you to the user account.

If its a local account on an XP machine or 2000 you can enter control panel and local users icon to reset accounts. Or enter RUN from Start menu and type lusrmgr.msc to open the applet directly. If the account resides on an active directory server environment then you will need to open the ADUC. You can do this by either drilling down to it from the administration tools menu off the start menu or via control panel or by going to RUN from START menu and entering DSA.msc.

right click mycomputer -manage-local users and groups-users-select the user name-right click and click rename-type the name which we wan to use-click ok

1) Run anti-virus apps and clean registry2) If that did not resolve issue then reimage HDD 3) If that still did not resolve issue then replace either HDD or system board needs to be replaced

If you don't remember your old password & you want to change your password you have to ask to your administrator to change your password. Administrator will change your password from Ad server ( Domain Server )

If you know your old password & your environment security & policy can give you rights to cahnge your password yourself just follow this steps - as you press cltr + alt + del windows security prompt will come on your desktop there is one option to change your password.

If you are local user ( not domain user ) so follow this steps - right click on my computer - go to user & groups - click on users - & change password of user which user's password you want to change.

If its domain environment here all the user accounts info will be maintained with some security Questions add some security measures. By this tool user account can change his/her password every size limit (N0. of days) depends on the Group policy its in the case of Domain Environment we have the facility by the help of browser tool of Organisation.

32. what type of problems are associated with operating system like window XP?

If that PC having Windows XP Operating SystemGiven below are the problems

1. Select boot device in BIOS2. If you are installed Multiple operating system, select which one you want it (that files Boot.ini)3. ntldr misssing press ctrl+alt+del to restart4. ntdetect.com file is missing press5. Kernel file is missing press c+a+d to restart (ntkernol)6. Chkdsk error7. No media device8. Bad RAM9. Fatal Error (Blue Screen)10. Once enter the OS it is showing low disk space / low virtual memory, etc..11. Not properly installed hardware and software drivers (see the device manager)12. Your HDD having Bad Sectors13. Again and again restart14. System is hanging

Missing ntldr press restartSome times press r to restart Some time enable vgaBad drivers loading never starts so you need to boot from safe mode and select last known configuration.

33. You are required to install a new printer on the Print Server what are your steps? Remember this will be a shared printer

if you want to set up a network printer Start > Settings > Printers >add printer. after that you can configure it to your own preference. XP

Load the printer driver

First Start--->Control Panel--->Printers---->Add printer--->Local (or) Network Printer--->Choose which brand printer and which one type of printer

(if it's needed drivers push the driver CD in that PC)---->Select TYPE (LPT1 or USB)--->Finish.

It's ready to use printer. now printer is online.

To share it on the network in Control Panel / Printers and Faxes you can right-click on it and in the menu click on Sharing

34. you have a virus that loaded several processes every time you stop the process it restarts itself you tried going into safe mode but it does the same thing...you found the DLL files associated with it but you cant stop or delete them what is the easiest way to repair?

a user calls and every time he launches Internet Explorer he gets the page cant be displayed right before this his virus software had detected virus...what could be causing this problem you checked the