technical webinar: selling a brilliant idea -how to engage like a rock star
TRANSCRIPT
Selling a Brilliant Idea: How to Engage Like a Rock Star
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Presentation
Ricardo LuizUX Lead (Extended Product) @ OutSystems
2
https://www.linkedin.com/in/uxluiz
[email protected] @UXLuiz
https://pt.pinterest.com/ricardoluiz102/
1. I failed! Why?
2. Stories are important and key to make our communication successful.
3. Presenting the Principles for great stories and pitches.
4. Happily ever after!
It all started...
A Long Time Ago
Fail to Impress
What were their expectations?
What were they expecting to see?
Why did we Fail?
WHY
I Remember...
This one time at a client...
Where I failed miserably
in the first presentation
Did we...
| understand the goal of the presentation?
| gather the right/relevant information?
| talked with the right people?
| have the right content (too technical, rushed into the solution…)?
| present it the right way?
Tell the Tale
Stories Are Important
WHY
Stories Are Important
Pain
Solution
Stories Are Important
65%time of all conversations is spent on stories
Credit: How to Engage and Persuade People Through Storytelling
Stories Are Important
Knowledge
RulesBeliefs
Stories Are Important
Credit: Sales Brain
Stories Are Important
Yes We Can
HOW
Background
Rising Action
Climax
Falling Action
Resolution
Start By building up the scenario and why you are there
Yes We Can
Share
| Why are you there?
| What was the request and the scope?
| What was the client / stakeholder Vision?
My Failed Presentation
2 days to regain their trust
| Make sure that this time I have the right background information.
| Call with the C levels to make sure the vision was there and it was shared.
| Recap with everyone involved the scope and critical goals.
My Failed Presentation
Background
Rising Action
Climax
Falling Action
Resolution
Yes We Can
Remind them what you started with
Share
| Frame the starting point by illustrating it with images or screenshots.
| If needed, research the competition and build a benchmark.
| Share what you have learned by talking to users or stakeholders.
| Quotes are a powerful tool.
| Wrap up the build up by summarizing the challenges and what you found.
My Failed Presentation
| Market Research to understand what competitors were doing.
| Pinpointing what the competition was doing right and wrong.
Background
Rising Action
Climax
Falling Action
Resolution
Yes We Can
BreakthroughWhat was the
Yes We Can
My Failed Presentation
| The Solution that bubbled up from the research and the client’s pain.
NDA PROTECTED
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Background
Rising Action
Climax
Falling Action
Resolution
Yes We Can
Walkthrough The process
Share
| Break it down in pieces.
| Start by addressing the biggest pain the client / stakeholder reported.
| Document the reasoning behind a solution for future reference.
| Follow the flow of the use case or user story you are solving.
My Failed Presentation
NDA PROTECTEDNDA PROTECTED NDA PROTECTED
| Presented all the twists and turns of the application.
| The reasoning behind all the choices was documented for future reference.
Background
Rising Action
Climax
Falling Action
Resolution
Yes We Can
SolutionWrap up with your
Share
| Demo the solution.
| Show them what they are getting.
My Failed Presentation
| Delivered the wireframe flow in Invision.
| The cherry on top of the cake was to have some of the screens in Hi-Fidelity.
Yes We Can
The Magic
The Magic Rules
Relevant
1
If it’s not relevant to their lives, they have no reason to stick around.
The Magic Rules
Structured
2
There should be an obvious beginning, middle, and ending.
The Magic Rules
Never Begin a story by the end
The Magic Rules
Backed by Reason
3
Find Your Passion
What do you want your audience to take away?
Is it a worthwhile message?
The Magic Rules
Backed by Reason
3KEEP CALM
AND
TELL YOUR STORY
The Magic Rules
Simple
4KISS
In UX design, as in life less is often more
The Magic Rules
Simple
4
The Magic Rules
Simple
4
The Magic Rules
Authentic
5
Be Yourself
Food for Thought
goo.gl/NsIsq7 João GuerraUI Expert
@ OutSystems
http://goo.gl/4mBVMV Ricardo LuizUX Expert and Team Leader
@ OutSystems
Margarida da MarçaUser Experience Expert -
OutSystems@designSTAIN
Wireframing Made Easy
Food for Thought