technical writing
DESCRIPTION
Technical writing. October 8, 2012. Today. Job Applications: Résumés . Should. Name Address contact info Work experience Photo (in Korea)** Educational background Expected salary = no job Achievements Skills Certification Objective References ** Hobbies**. Shouldn’t. - PowerPoint PPT PresentationTRANSCRIPT
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TECHNICAL WRITINGOctober 8, 2012
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TodayJob Applications: Résumés
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ShouldNameAddress
contact infoWork experience
Photo (in Korea)**Educational backgroundExpected salary = no jobAchievements
SkillsCertification
ObjectiveReferences **Hobbies**
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Shouldn’tEmoticons
FAKE ANYTHINGPersonal/Bio informationExaggeration **Not your infoirrelevant education/experience **
Family backgroundDrinking limitsJargon/ inappropriate language
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- Samsung Electronics, Sales Manager 2003 – 2007
- Fluent in English (spoken and written)
- Word, Excel, PowerPoint, Access
- Kia Motors Company, Sales Assistant 2000 – 2001
- Master’s of Business Administration, Harvard 2001-2003
- Photoshop
- Upper-intermediate Japanese (spoken and written)
- Seeking a regional sales representative using my proven skills in e-commerce and communication to develop and expand a company base.
- Bachelor’s of Commerce, University of Southern California 1995 – 1999
- David Davidson1234 Dave St. Burbank California 95401 [email protected] 707-555-6390
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Résumé- A résumé may be the most important document for your job search.
- It proves 3 things to potential employers:
1. Proves you are qualified
2. Proves you care about the job
3. Proves you understand the working world
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Résumé – What is it?A résumé is not:
- Your life story.
- Your emotional autobiography
- A college transcript.
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Résumé - – What is it?- A résumé is a factual and concise summary of your
qualifications.
- A résumé shows prospective employers that you have the education and experience for the job you are applying for.
Think of it like a persuasive advertisement about yourself.
- It’s your billboard
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Résumé - What employers like to see1. Honesty
- Be truthful about your qualifications:
- education
- experience
- skills
i.e., if you were the manager’s assistant, don’t say you were the assistant manager.
i.e., # 2: professor’s assistant vs. assistant professor
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Résumé - What employers like to see2. Attractiveness
- The document should be “pleasing to the eye.”
- Appropriate spacing
- font
- use of boldface
This tells the employer that you are visually intelligent.
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X
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Résumé - What employers like to see3. Organization
- Careful organization of information is:- easy to follow- logical- consistent
This shows your ability to process information.
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Résumé - What employers like to see4. Concise
- Keep to your purpose (get the job).
- Generally, your résumé should be 1 page (2 at the most).
- Résumés are written in SHORT sentences- They do not use the word “I”
- Use “action-packed” verbs.
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Action-oriented language - ExamplesDuties at my last job:
I made the company website
Designed the company website.
I helped with lab reports
Assisted lab report composition.
I changed programs to suit each customer
Customized programs for customers.
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Résumé - What employers like to see5. Accuracy
- Make sure:
- grammar - spelling
- dates
- names
-titles
-programs
Are ERROR-FREE
Inconsistencies and errors say: “I don’t know what I’m doing.”
credit: thechive.com
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Real résumé linesGraduated in the top 66% of my class.
Thank you for your consideration. Hope to hear from you shorty!
I am very detail-oreinted.
Here are my qualifications for you to overlook.
Education: College, August 1880 - May 1984.
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Résumé - What employers like to see6. Currency (current)
- Make sure that ALL information is up-to-date.
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Résumé - What employers like to see7. Relevant
- Make sure the information is appropriate for the job.
Employers are looking for necessary education and
experience.
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Résumé - What employers like to see1. Honesty – no false is misrepresented information
2. Attractiveness – proper font and layout
3. Organization – proper format
4. Conciseness – brief, and to the point (descriptive)
5. Accuracy – error-free
6. Currency – all information should be up-to-date
7. Relevance – Information should be relevant to the position
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Résumé - What employers like to see
Which of these do you have?
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Writing your résuméConsider these questions:
1. What classes did you excel in?
2. What papers, reports, or presentations earned you your highest grades?
3. What computer skills have you mastered?
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Writing your résuméConsider these questions:
4. What technical skills (other than computer skills) have you acquired?
5. What jobs have you had?
6. Have you ever been promoted or chosen for special duty or tasks?
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Writing your résuméConsider these questions:
7. Do you work well with people?
8. Can you organize complicated tasks or identify and solve problems quickly?
9. Have you had experiences/responsibilities managing money?
10. Have you won any awards or scholarships or received a raise, bonus, commendation, and/or promotion at work?
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Parts of a résuméDo not include:
- Salary demands or expectations.- Work schedule preferences, days off, overtime- Travel restrictions- Your citizen’s number- Height, weight, hair color- Religion, political affiliations- Hobbies, interests (unless they are relevant)
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Parts of a résuméContact information
At the top of the résumé:
- Your name (avoid nicknames)
- Address
- telephone number
- e-mail address.
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Parts of a résuméContact information
Gwen Gao42 Lanark Street, Clayton, VIC 3168Ph: [email protected]
Note: avoid unprofessional e-mail addresses
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Parts of a résuméCareer objective
Create an objective that directly related to the position you have applied for.
Consider:
1. What kind of job am I Iooking for?
2. What kind of job am I qualified for?
3. What abilities do I have that match the position?
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Parts of a résuméCareer objective
Avoid:
“I want to join a company.”
“Looking for high-paying job that brings personal satisfaction.”
Real-life example:
Objective: I want a base salary of $50-$60,000 dollars, not including bonus. And some decent benefits. Like a retirement plan, health insurance, personal or sick days.
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Parts of a résuméCareer objective
Be focused:
Internship in marketing to apply the training earned through my education.
Regional sales representative using my proven skills in e-commerce and communication to develop and expand a company base.
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Parts of a résuméCredentials (Education & Experience)
- The order can vary.- If you are a recent (or soon-to-be) graduate with little
experience, list education first.
- Only include relevant items!
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Balancing Education and ExperienceAny part-time work (paid, or not), vacation job, volunteer experience, or internship show an employer that you are responsible and knowledgeable.
i.e,. If you worked at GS 25, it shows that you can work with money and provide customer service and take responsibility for your own duties without supervision.
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Parts of a résuméCredentials - Education
- Begin with most recent education first, then list everything significant since high school.
Include:
Name(s) of school(s)
Dates attended
Degree/Diploma/Certificate earned.
- This includes relevant training courses or military training.
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Parts of a résuméCredentials - Education
IMPORANT: A résumé is NOT a transcript, though. Do not simply list all the courses you took.
- Instead, concentrate on describing the skills you learned.
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Parts of a résuméCredentials - Experience
- A key category for many employers
- Show that you have held a job before and that you are responsible.
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Parts of a résuméCredentials - Experience
- Begin with most recent position (reverse chronological order).
Include:- Company name- Location (city, province, country [if necessary])- Your job title- Dates of employment
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Parts of a résuméCredentials - Experience
- For each job, provide a short description (one or two lines) of your duties and achievements.
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March 2010 – June 2012Promotions Assistant, Promostaff
- Managed product research studies in supermarkets - Collated results and highlighted critical feedback items. - Promoted to team leader due to excellent feedback from clients.
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Parts of a résuméCredentials - Experience
- You may include any relevant volunteer work you have done.
- This may be especially important if you have no work experience.
- Describing your volunteer duties can demonstrate your previous responsibilities.
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Parts of a résuméRelated skills and achievements
- Indicate any additional languages you speak or write, extensive travel, certificates or licenses, and memberships to professional organizations or community groups.
i.e., Language skills.
- English: Advanced (spoken and written)
How could I prove this on a résumé?
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Parts of a résuméComputer skills
- Knowledge of computer hardware, software, etc. is extremely valuable in the job market.
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Parts of a résuméHonors/awards
- Include only if they are relevant.
i.e.,
Community service awards
Academic awards
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Parts of a résuméReferences
- Usually, you state:
References available upon request.
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Parts of a résumé - summaryNAMEContact information
Career objective
Credentials (Education and Experience)
Related skills and Achievements
Computer skills
Honors/awards
References
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Résumé language: “Action” wordsPoints to remember:
- Résumés must be concise and to-the-point.- In this small space, you must be as descriptiveas possible.
Using the proper “résumé language” can help your résumé stand out from others.
i.e., I looked after the store’s money that people bought things with.
Managed daily cash flow.
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Résumé language: “Action” wordsLook at the following job descriptions.
Edit them to incorporate action words.
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Résumé language: “Action” wordsMade a website for the Daegu Animal Shelter.
Found workplace-related problems and made reports.
Gave advice to customers about products to purchase.
Took existing surveys and changed them for our customers.
Gave presentations about future projects
Made old procedures simpler
Was the leader of 4 other employees
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Résumé language: “Action” wordsMade a website for the Daegu Animal Shelter.
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Résumé language: “Action” wordsFound workplace-related problems and made reports.
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Résumé language: “Action” wordsGave advice to customers about products to purchase.
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Résumé language: “Action” wordsTook existing surveys and changed them for our customers.
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Résumé language: “Action” wordsGave presentations about future projects
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Résumé language: “Action” wordsGave presentations about future projects
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Résumé language: “Action” wordsMade old procedures simpler
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Résumé language: “Action” wordsWas the leader of 4 other employees
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Sample résuméshttp://careers.monash.edu.au/students-grads/apply-for-a-job/resume-samples.html
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Assignment 3Find an entry level position or internship that you would be interested in applying to.
Prepare an application for that job - Résumé- Cover letter
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Some websites to searchhttp://www.monster.com/http://www.goinglobal.com/en/job-search/http://www.overseasjobs.com/http://www.workopolis.com
Or, try a Google search.
i.e., “entry level marketing jobs California”
Or, check company websites.
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DO THE WEBSITE READINGS