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Techno Fax The Network Fax Server User’s Guide

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Page 1: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

Techno FaxThe Network Fax Server

User’s Guide

Page 2: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

Techno Fax Connection Diagram...............................................................................31. IP Address and system time setting.............................................................................4

a) Technofax Front Panel.......................................................................................4b) Technofax Back Panel........................................................................................5

2. Login Technofax Fax Server..........................................................................................63. Main Menu...................................................................................................................74. Send FAX......................................................................................................................8

a) Format Conversion...........................................................................................8b) Send FAX...........................................................................................................9c) Fax Broadcast..................................................................................................10d) Internal File Forward.......................................................................................11

5. Fax Folders..................................................................................................................12a) Inbox................................................................................................................12b) Outbox.............................................................................................................12c) Sent box...........................................................................................................12

6. Phone books (support UTF8)......................................................................................13a) Private Phone book.........................................................................................13b) Public Phone book...........................................................................................14

7. Management.............................................................................................................15a) Manage Dept...................................................................................................15b) Manage User...................................................................................................15

1) Add one user.................................................................................162) Add multiple users.........................................................................173) Delete User....................................................................................184) Edit User........................................................................................185) Set As Default................................................................................18

c) Fax-routing Table............................................................................................19d) Routing Strategy..............................................................................................19

8. My Setting..................................................................................................................21a) Send Preferences.............................................................................................21b) My Account.....................................................................................................23

9. Server Setting............................................................................................................24a) Network..........................................................................................................24b) Dynamic DNS..................................................................................................25c) Line.................................................................................................................26d) Voice...............................................................................................................27e) Email2Fax.......................................................................................................28f) Time...............................................................................................................29

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g) FaxMail.........................................................................................................29h) Folder2Fax....................................................................................................30i) Deletion Rules...............................................................................................31j) Backup..........................................................................................................31k) Language......................................................................................................32l) Network Printer............................................................................................32m) Cover Sheet...................................................................................................33n) FoIP...............................................................................................................34

10. Log and task list.....................................................................................................35a) Events...........................................................................................................35b) Fax Queue.....................................................................................................35c) Sent...............................................................................................................35d) Received.......................................................................................................36e) Distribution Log............................................................................................37f) Transmit.......................................................................................................37

11. Tools......................................................................................................................38a) Server Status.............................................................................................................38b) Ping Test...................................................................................................................39c) SMTP Test.................................................................................................................39d) Parameters Backup..................................................................................................40e) Files Deletion............................................................................................................40f) Update......................................................................................................................41g) Factory Restore.........................................................................................................41h) Reboot.......................................................................................................................41 12. Downloads............................................................................................................42

a) Alternatiff....................................................................................................42b) Print Drivers.................................................................................................42c) Print2fax user’s guide..................................................................................43d) Voice recording...........................................................................................49

Appendix (the default)a) Network and Time Default.........................................................................50b) Line Setting.................................................................................................50c) Default User...............................................................................................50d) Voice document default.............................................................................50

Page 4: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

Techno Fax Connection Diagram

1. IP Address and system time settinga) Technofax Front Panel

Page 5: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

b) Technofax Back Panel

Technofax Server 1 Port Back Panel:

Technofax Server 2 Port Back Panel:

Technofax Server 4 Port Back Panel:

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2. Login Technofax Fax Server

Open internet explorer, input IP address of Technofax Fax Server in the address fence. The default IP address: 192.168.1.200

Enter your user name and password in the login box, then click “login”. It will display different interface according to the different user’s rights.

Display the current status

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3. Main Menu After with ‘user’ login, the screen will show the following page

The menu item details:

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After with ‘admin’ login, the screen will show the following page

The menu item details:

4. Send FAXa)Format Conversion

We need to convert the document into tiff format before sending fax. Open the document which you are ready to send, then choose “File” -”Print”--”Web Printer” (see printer installation in “Download”---“ Web Printer Download”). document will be saved automatically in “C:\tiff” folder. The new file name=”old file name + month + date + time + minute.tif”

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b)Send Fax

The menu item details:

Page 10: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

c) Fax Broadcast

The menu item details:

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(Submit Max.1000 faxes under this model)

d) Internal File Forward

The menu item details:

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5. Fax Foldersa) Inbox

The menu item details:

b) Out BoxOnly display the user’s own sending and queuing tasks, and the completed tasks will be moved to Sent Box

c) Sent BoxOnly display user’s own completed faxes (excluding “Internet File Forward”), this will be kept three days

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6. Phone books (support UTF8)

a) Private phone book

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b) Public phone bookAll users can add or delete public phone book in phone number.

The menu item details:

Page 15: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

7. Managementa) Manage Dept

The menu item details:

b) Manage User

Use the system administrator privileges user login to system, click “Management”—“Manage User” open the user manage interface

Page 16: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

1) Add one userInput Name, Department, Login ID, Ext, Passwords, user rights and email info on the right side of User management pages. After input click “Add” button to saveFor each user, you can set the following user rights:

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2) Add multiple usersClick “Add Multiple Users” buttonSelect ‘Enter Users’:

Page 18: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

Select ‘Import Users’: Add users by import a csv file which include user informations:

3) Delete UserSelect the corresponding user and click “Delete” button, the user will be deleted

4) Edit UserSelect a user then click “Modify” button to modify the user

5) Set As DefaultEdit the default user which can be used when add (multiple) user’s

Page 19: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

c) Fax-routing Table

Fax-routing Table:

The definition of line routing, fax identifier routing (CSID) and telephone number routing (CID)

d) Routing Strategy

Routing Strategy:

The strategy of incoming fax routing: priority strategy, parity strategy, ext. Priority strategy

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8. My Setting

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9. Server Setting

a) Network

Page 25: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

b) Dynamic DNS:

Page 26: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

c) LineVisit the line page and modify the parameters of Technofax fax server. Each fax line has its setting, such as “Dial Rules”, ”Receiving Parameter”, “Sending Parameter”, “Identifier” and “Line Control”

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d) Voice

Page 28: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

e) Email2fax

The actual Email can be composed in this way:1. Attach a tif/pdf file as the fax body2. Send the email with a subject of the following formats

a. Validation code, sender login ID, sender, recipient @ numberb. Validation code, sender login ID, sender, recipient1@number1,

receipient2@number2, [email protected]. Sender, recipient@number

3. The validation code can be empty id it’s not required. The login ID of sender field is not required, only if you want to receive a notification by email. And no matter the validation code or the account is present or not, the delimeter “,” is required.Note:The Email Account should be a new Email account for Email2fax only, instead of any other purposes, because Email2fax function will remove all emails in the inbox, no matter they are suitable for Email2fax or not.

Page 29: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

f) Time

Click “Sync” button to match PC time. Please choose a correct time if manual setup. Then click “Save” to modify fax server time.

g) FaxMail

Page 30: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

h) Folder2Fax

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i) Deletion Rules

j) Backup

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k) Language

l) Network Printer

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m) Cover Sheet

Fax cover sheet is only under English interface. Usually users choose the scheduled fax cover templates. Admin has right to add/update or delete fax cover sheet.\

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n) FoIP

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10. Long and task lista) Events

With Events log, administrator can monitor event records in users’ operations and system log

b) Fax QueueDisplay all users’ sending tasks and queuing tasks, the system administrator can delete the selected fax task.

c) SentDisplay all users’ sent fax records, the list can be exported and be stored. To get failed reason details please click the commID.

Page 36: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

d) ReceivedDisplay all received fax records, the list can be exported and be stored, all records can be cleared.

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e) Distribution LogDisplay all users’ received fax distribution records, the list can be exported and be stored. All records can be cleared.

f) TransmitDisplay the transfer records of all users’ intranet files.

Page 38: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

11. Tools

a) Server StatusThis web interface displays server relative information

Page 39: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

b) Ping TestInput the destination IP address to ping IP

c) SMTP TestSMTP server test

Page 40: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

d) Parameters BackupThis web interface shows: Server parameters backup and server parameters restore.

e) Files Deletion

Page 41: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

f) UpdateThis web interface shows how to upgrade system firmware. The update files should be gotten from service provider.

g) Factory RestoreThis web interface shows how to restore the factory settings, including: user’s info, server setting, fax log, line setting, fax server IP will resume:192.168.1.200.Please use cautiously!

h) RebootClick “Confirm” to reboot the fax server

Page 42: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

12. Downloads

a) AlternatiffUser needs to install “AlternaTIFF ActiveXcontrol” to preview the TIFF file. Download AlternaTIFFActiveXControl on “Download”->”Alternatiff”, or download it from http://www.alternatiff.com. AlternaTIFF control tools contains:print, store to disk, copy, proper window width, fixed size, direction, opposite display, page control, menu and so on

b) Print DriversDownload Print2Fax on “Download”->”Print Drivers”, then download “Print2fax.zip” Print2fax is a Windows print monitor designed to send its output directly to a Fax Server. Once installed, you can print to a Fax Server from any application, and it will pop up a simple dialog box, allowing you to enter the destination FAX number. It’s not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application

It is packaged in the form of a Window Installer, which installs the required sets of .DLL files and registers the monitor with the system. This adds support for a new type of port to your system, called a”Print2fax Port”. Once you’ve successfully installed the files, setup is straightforward, but it has a number of stepsPlease refer to Print2fax.zip user guide while install

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Print2fax user’s guidePrint2fax is a Windows print monitor designed to send its output directly to a Fax Server. Once installed, you can print to a Fax Server from any application, and it will pop up a simple dialog box, allowing you to enter the destination FAX number. It’s not intended to be fancy or all encompassing, just a quick and easy way to send FAXes from any Windows application.

Print2fax installation:Step 1: Uncompress

Step 2: Turn off UAC if your pc system is Windows Vista or Windows7 and Windows 81. Click Start, and then click Control Panel2. In Control Panel, click User Accounts3. In the User Accounts window, click user Account.4. In the User Accounts tasks window, click Turn User Account Control on or off.5. If UAC is currently configured in Admin Approval Mode, the User Account Control

message appears. Click Continue.6. Clear the Use User Account Control (UAC) to help protect your computer check box,

and then click OK.7. Click Restart Now to apply the change right away, or click Restart Later and close the

User Accounts tasks window.

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Step 3: Start up Print2fax and select the suitable type to install

Page 45: Techno Faxtechnoxen.com/pdf/Techno Fax User guide-2013.pdf · not intended to be fancy or all encompassing, just a quick and easy way to send fax from any Windows application It is

It is packaged in the form of a Windows Installer, which installs the required sets of .dll files and registers the monitor with the system. This adds support for a new type of port to your system, called a “Print2fax Port”. Once you’ve successfully installed the files, setup is straightforward.

Step 4: Configure Print2Fax after install

Do not share the printer. This is rather silly anyway, since you can locally install. Print2Fax on any system that needs it, and it communicates directly with the Technofax Fax Server. Since it pops up the dialog box asking where to send the FAX job locally, this would be ugly, at best.

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Most people who have problem are going to have problems because their Technofax Fax Server won’t let them connect. Break out your Technofax Fax Server documentation, and make sure that you have set up the correct permissions. Okay, now you’re ready to print a test job. When you send anything to this printer, a dialog box will appear

Fax broadcast from any applications

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c) Voice RecordingPlease use windows “Sound Recorder” to record the voice file. The file format:PCM attributes:8000 kHz, 8, mono.Saving format: play*.raw

Receiving voice named: play1.rawSending voice named: paly2.rawError voice named: play3.raw

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Appendix (the default)a) Network and Time Default

b) Line Setting

c) Default User

d) Voice document default