COMPUTING SERVICESTo provide for the computing needs of all JBU students, Information Technology Services (ITS) operates a number of general and special-purpose computer labs. These labs are all inter-conected with a high-speed network, provide access to the Internet, and are con�gured with software for academic work, course-speci�c applications, and more.

►There are four general-purpose computer labs (open all day and evening M-F and evenings on Saturday and Sunday) located in the Library, Learning Resource Center (LRC 149), Soderquist Business Center (SBC 109), and the Walker Student Center (WSC 233).

►There are computers labs available 24/7 in the residence halls for residents of J. Alvin, May�eld, North Hall, Walker, and the Townhouses.

►There are several special-purpose computer labs, including Anatomy and Physiology, Chemistry, Construction Management, Engineering, Language, Music, Physics, Visual Arts, and Writing.

►You will be assigned a network account and an email address along with �le space on the network for storing class work. You can access your email and network �les from any lab computer, from your personal computer on campus via the residential network, or from home via the Internet.

JOHN BROWN UNIVERSITYINFORMATION TECHNOLOGY SERVICES

RESIDENTIAL NETWORKThe residence halls are wired for network and Internet access. You can connect your computer to the network using a standard Ethernet adapter and patch cable. You will have access to the Internet, email, and your network �les.

►If you are planning to bring a computer to campus, you will need a PC running at least Windows XP SP3 or a Macintosh running at least Mac OS X 10.3. It must have an Ethernet adapter and a network patch cable (or wireless capability) if you wish to connect to the residential network and Internet.

►You will need to install JBU-supplied network access software and an approved anti-virus program. We require a level of security patches beyond just the service pack.

WIRELESS NETWORKJBU provides wireless zones on campus that make it possible for you to have access to the JBU network and Internet with a wireless-capable device. Coverage areas include most student housing buildings, the Library, and other locations that are popular for study. To use the wireless network, you will need an 802.11b/g compatible wireless network adapter in your portable device.

MEDIA LABThe Media Lab is located in the Learning Resource Center (LRC 155) and is a creative center open to midnight �ve days a week for all students, faculty, and sta� at JBU to work on academic and co-curricular projects.The Media Lab is home to campus color printing up to 24-inches wide, laminating, and DVD label printing.

►The Lab provides check-out equipment, such as digital cameras, camcorders, LCD projectors, audio recorders, DVD players, and more.

►Supplies for sale include construction paper, mat board, poster board, roll paper, report binding materials, MiniDV tapes, and DVDR/CDRs.

TELEPHONE SERVICETo facilitate communication between you and your family, friends, and professors, JBU provides a phone jack in every room. We do not provide phones, nor is there a JBU-provided long distance service.

► You will need to bring your own phone. Cordless phones are OK, but the 2.4 GHz models interfere with the wireless network, so please get a 900 MHz, 5.8 GHz, or DECT 6.0 (1.9 GHz) phone.

► If you want “voice mail” on your room phone number, you can get an answering machine or a phone that includes an answering machine.

►You can make toll-free long distance calls from your room, but for other long distance numbers, you will need a calling card or other pre-paid service that use a toll-free number for initiating the call.

►Internet phone services (such as Vonage, Skype, etc.) usually work with our network, but are not as reliable as standard phones or cell phones.

For more information, contact the ITS Help Desk at (479) 524-7256, by email at help@jbu.edu, or come by Walker 233.More details are available on the EagleNET web site ( http://eagle.jbu.edu/Services/ITS/).

TECHNOLOGY

GUIDELINES FOR RESIDENTIAL NETWORK USERS

JBU does everything it can to insure the security and reliability of the campus network. When your personal computer is connected to the network, the security and reliability of your computer can directly a�ect the security and reliability of the network and everyone else using it. You must take steps to ensure that the security of your computer is not compromised. Here are a few guidelines for you to consider:

►You are responsible for the correct con�guration and operation of your computer. JBU’s department of Information Technology Services (ITS) will provide limited technical support for network-related problems in the form of advice, instructions, and some troubleshooting. If you cannot solve a computer problem yourself, you may need to pay a local business to get it �xed. ITS will make sure that the network port in your room is working, but cannot practically address all hardware and software problems on your personal computer.

►You are encouraged to make use of login and boot passwords on your computer to protect yourself. You are responsible for whatever is done with your computer, and you should try to limit who has access to it.

►You will be required to install JBU-provided network access software and an anti-virus program to gain access to the JBU network. If your network-connected computer becomes infected with a virus and is disrupting network activity, your network port may be disabled immediately and without notice.

►JBU operates an Internet �rewall that provides security from most Internet attacks. There is little we can do to protect your computer from other resident students, however. You are responsible for correctly con�guring your computer to protect it from internal network attacks. In particular, be careful about enabling any kind of �le and printer sharing.

►Most computers have personal �rewall software installed on them and it is available for most operating systems. Con�gured correctly, this software can provide increased security for your computer.

►There are a number of connection sharing devices marketed for home use on broadband Internet connections (usually called a "router"). We discourage the use of routers as they can disrupt the operation of your network connection. If you do install a router, you may �nd that you cannot reliably connect to the Internet. If it is disrupting the operation of the network, your network port may be disabled without notice.

►Please do not set up a wireless access point, wireless router, or any other wireless network device (except for wireless adapters installed in your PC). They can easily introduce network security problems and might interfere with the campus wireless network.

Internet �le sharing programs such as KaZaa, Morpheus, iMesh, Gnutella, BitTorrent, Bearshare, and WinMX are very popular for downloading and sharing music, movies, and other �les. There are a few things you need to know about these programs:

►They run protocols that can easily consume all of the Internet bandwidth we have. Therefore, JBU blocks, or severely limits the amount of bandwidth used by these applications and you will �nd that they generally run very slowly, if at all.

►Most of the �les you will collect using these programs are illegal copies of copy-righted material and it is against JBU’s Acceptable Use Policy for you to download or share them.

►JBU does not engage in searches of personal computers for illegal �les; however, if a company presents JBU with a valid legal order to identify a computer that they suspect of holding their copyrighted �les, we are required by law to comply to the best of our ability.

►Media companies are getting more aggressive in enforcing their copyrights. If you are convicted of sharing copyrighted material, you could be �ned, or worse.

►Various local area network applications are popular and might run on JBU’s network (no guarantees). Examples are game servers and �le sharing applications such as Flatlan, Phynd and Direct Connect. On-campus use on the network is permitted with some limitations. Remember, you are responsible for the correct use of such programs, especially if you set up a computer running a server for any of these applications. In particular:

►Their tra�c must be limited to the on-campus network and must not cause undue network tra�c. O� campus connections will be blocked.

►File sharing servers must not share or enable the sharing of copyrighted material (unless you have permission from the copyright holder). In realistic practice, the way these �le-sharing networks are generally used on university campuses, they are not allowed.

For more information, contact the ITS Help Desk at (479) 524-7256, by email at help@jbu.edu, or come by Walker 233.More details are available on the EagleNET web site ( http://eagle.jbu.edu/Services/ITS/).