technology services agreement - · pdf filerasier, llc / rasier-ca, llc / rasier-pa, llc /...

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RASIER, LLC / RASIER-CA, LLC / RASIER-PA, LLC / RASIER-DC, LLC / RASIER-MT, LLC / HINTER-NM TECHNOLOGY SERVICES AGREEMENT Last update: December 11, 2015 This Technology Services Agreement (“Agreement”) constitutes a legal agreement between you, an individual (“you”) and Rasier-CA, LLC if your Territory (as defined below) is within the State of California, Rasier-PA, LLC if your Territory is within the State of Pennsylvania, Rasier-DC, LLC if your Territory is within the State of Florida, Rasier-MT, LLC if your Territory is within the State of Montana, Hinter-NM if your Territory is within the State of New Mexico, or Rasier, LLC if your Territory is anywhere else within the United States (as applicable, “Company”). Company, a subsidiary of Uber Technologies, Inc. (“Uber”), provides lead generation to independent providers of rideshare or peer-to-peer (collectively, “P2P”) passenger transportation services using the Uber Services (as defined below). The Uber Services enable an authorized transportation provider to seek, receive and fulfill requests for transportation services from an authorized user of Uber’s mobile applications. You desire to enter into this Agreement for the purpose of accessing and using the Uber Services. You acknowledge and agree that Company is a technology services provider that does not provide transportation services. In order to use the Uber Services, you must agree to the terms and conditions that are set forth below. Upon your execution (electronic or otherwise) of this Agreement, you and Company shall be bound by the terms and conditions set forth herein. IMPORTANT: PLEASE NOTE THAT TO USE THE UBER SERVICES, YOU MUST AGREE TO THE TERMS AND CONDITIONS SET FORTH BELOW. PLEASE REVIEW THE ARBITRATION PROVISION SET FORTH BELOW CAREFULLY, AS IT WILL REQUIRE YOU TO RESOLVE DISPUTES WITH THE COMPANY ON AN INDIVIDUAL BASIS, EXCEPT AS PROVIDED IN SECTION 15.3, THROUGH FINAL AND BINDING ARBITRATION UNLESS YOU CHOOSE TO OPT OUT OF THE ARBITRATION PROVISION. BY VIRTUE OF YOUR ELECTRONIC EXECUTION OF THIS AGREEMENT, YOU WILL BE ACKNOWLEDGING THAT YOU HAVE READ AND UNDERSTOOD ALL OF THE TERMS OF THIS AGREEMENT (INCLUDING THE ARBITRATION PROVISION) AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THIS IMPORTANT BUSINESS DECISION. IF YOU DO NOT WISH TO BE SUBJECT TO ARBITRATION, YOU MAY OPT OUT OF THE ARBITRATION PROVISION BY FOLLOWING THE INSTRUCTIONS PROVIDED IN THE ARBITRATION PROVISION BELOW.

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Page 1: TECHNOLOGY SERVICES AGREEMENT - · PDF filerasier, llc / rasier-ca, llc / rasier-pa, llc / rasier-dc, llc / rasier-mt, llc / hinter-nm technology services agreement last update: december

RASIER,LLC/RASIER-CA,LLC/RASIER-PA,LLC/RASIER-DC,LLC/RASIER-MT,LLC/HINTER-NM

TECHNOLOGYSERVICESAGREEMENT

Lastupdate:December11,2015

ThisTechnologyServicesAgreement(“Agreement”)constitutesalegalagreementbetweenyou,anindividual(“you”)andRasier-CA,LLCifyourTerritory(asdefinedbelow)iswithintheStateofCalifornia,Rasier-PA,LLCifyourTerritoryiswithintheStateofPennsylvania,Rasier-DC,LLCifyourTerritoryiswithintheStateofFlorida,Rasier-MT,LLCifyourTerritoryiswithintheStateofMontana,Hinter-NMifyourTerritoryiswithintheStateofNewMexico,orRasier,LLCifyourTerritoryisanywhereelsewithintheUnitedStates(asapplicable,“Company”).

Company,asubsidiaryofUberTechnologies,Inc.(“Uber”),providesleadgenerationtoindependentprovidersofrideshareorpeer-to-peer(collectively,“P2P”)passengertransportationservicesusingtheUberServices(asdefinedbelow).TheUberServicesenableanauthorizedtransportationprovidertoseek,receiveandfulfillrequestsfortransportationservicesfromanauthorizeduserofUber’smobileapplications.YoudesiretoenterintothisAgreementforthepurposeofaccessingandusingtheUberServices.

YouacknowledgeandagreethatCompanyisatechnologyservicesproviderthatdoesnotprovidetransportationservices.

InordertousetheUberServices,youmustagreetothetermsandconditionsthataresetforthbelow.Uponyourexecution(electronicorotherwise)ofthisAgreement,youandCompanyshallbeboundbythetermsandconditionssetforthherein.

IMPORTANT:PLEASENOTETHATTOUSETHEUBERSERVICES,YOUMUSTAGREETOTHETERMSANDCONDITIONSSETFORTHBELOW.PLEASEREVIEWTHEARBITRATIONPROVISIONSETFORTHBELOWCAREFULLY,ASITWILLREQUIREYOUTORESOLVEDISPUTESWITHTHECOMPANYONANINDIVIDUALBASIS,EXCEPTASPROVIDEDINSECTION15.3,THROUGHFINALANDBINDINGARBITRATIONUNLESSYOUCHOOSETOOPTOUTOFTHEARBITRATIONPROVISION.BYVIRTUEOFYOURELECTRONICEXECUTIONOFTHISAGREEMENT,YOUWILLBEACKNOWLEDGINGTHATYOUHAVEREADANDUNDERSTOODALLOFTHETERMSOFTHISAGREEMENT(INCLUDINGTHEARBITRATIONPROVISION)ANDHAVETAKENTIMETOCONSIDERTHECONSEQUENCESOFTHISIMPORTANTBUSINESSDECISION.IFYOUDONOTWISHTOBESUBJECTTOARBITRATION,YOUMAYOPTOUTOFTHEARBITRATIONPROVISIONBYFOLLOWINGTHEINSTRUCTIONSPROVIDEDINTHEARBITRATIONPROVISIONBELOW.

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1. Definitions

1.1 “Affiliate”meansanentitythat,directlyorindirectly,controls,isunderthecontrolof,orisundercommoncontrolwithaparty,wherecontrolmeanshavingmorethanfiftypercent(50%)ofthevotingstockorotherownershipinterestorthemajorityofthevotingrightsofsuchentity.

1.2 “CityAddendum”meansanaddendumorsupplementalinformationtothisAgreementsettingforthadditionalTerritory-specificterms,asmadeavailableandasupdatedbyCompanyfromtimetotime.

1.3 “CompanyData”meansalldatarelatedtotheaccessanduseoftheUberServiceshereunder,includingalldatarelatedtoUsers(includingUserInformation),alldatarelatedtotheprovisionofTransportationServicesviatheUberServicesandtheDriverApp,andtheDriverID.

1.4 “CompanyDevice”meansamobiledeviceownedorcontrolledbyCompanythatisprovidedtoyousolelyforyouruseoftheDriverApptoprovideTransportationServices.

1.5 “Device”meansaCompanyDeviceorYourDevice,asthecasemaybe.

1.6 “DriverApp”meansthemobileapplicationprovidedbyCompanythatenablestransportationproviderstoaccesstheUberServicesforthepurposeofseeking,receivingandfulfillingon-demandrequestsfortransportationservicesbyUsers,asmaybeupdatedormodifiedfromtimetotime.

1.7 “DriverID”meanstheidentificationandpasswordkeyassignedbyCompanytoyouthatenablesyoutouseandaccesstheDriverApp.

1.8 “Fare”hasthemeaningsetforthinSection4.1.

1.9 “ServiceFee”hasthemeaningsetforthinSection4.4.

1.10 “Territory”meansthecityormetroareasintheUnitedStatesinwhichyouareenabledbytheDriverApptoreceiverequestsforTransportationServices.

1.11 “Tolls”meansanyapplicableroad,bridge,ferry,tunnelandairportchargesandfees,includinginner-citycongestion,environmentalorsimilarchargesasreasonablydeterminedbytheUberServicesbasedonavailableinformation.

1.12 “TransportationServices”meansyourprovisionofP2PpassengertransportationservicestoUsersviatheUberServicesintheTerritoryusingtheVehicle.

1.13 “UberServices”meanUber’son-demandleadgenerationandrelatedserviceslicensedbyUbertoCompanythatenabletransportationproviderstoseek,receiveandfulfillon-demandrequestsfortransportationservicesbyUsersseekingtransportationservices;suchUberServicesincludeaccesstotheDriverAppandUber’ssoftware,websites,paymentservicesasdescribedinSection4below,andrelatedsupportservicessystems,asmaybeupdatedormodifiedfromtimetotime.

1.14 “User”meansanenduserauthorizedbyUbertousetheUbermobileapplicationforthepurposeofobtainingTransportationServicesofferedbyCompany’stransportationprovidercustomers.

1.15 “UserInformation”meansinformationaboutaUsermadeavailabletoyouinconnectionwithsuchUser’srequestforanduseofTransportationServices,whichmayincludetheUser’sname,pick-uplocation,contactinformationandphoto.

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1.16 “Vehicle”meansyourvehiclethat:(a)meetsthethen-currentCompanyrequirementsforavehicleontheUberServices;and(b)CompanyauthorizesforyouruseforthepurposeofprovidingTransportationServices.

1.17 “YourDevice”meansamobiledeviceownedorcontrolledbyyou:(a)thatmeetsthethen-currentCompanyspecificationsformobiledevicesassetforthatwww.uber.com/byod-devices;and(b)onwhichtheDriverApphasbeeninstalledasauthorizedbyCompanysolelyforthepurposeofprovidingTransportationServices.

2. UseoftheUberServices

2.1 DriverIDs.UberwillissueyouaDriverIDtoenableyoutoaccessandusetheDriverApponaDeviceinaccordancewiththisAgreement.CompanyreservestherighttodeactivateyourDriverIDifyouhavenotfulfilledarequestforTransportationServicesusingtheDriverAppatleastonceamonth.YouagreethatyouwillmaintainyourDriverIDinconfidenceandnotshareyourDriverIDwithanythirdparty.YouwillimmediatelynotifyCompanyofanyactualorsuspectedbreachorimproperuseordisclosureofyourDriverIDortheDriverApp.

2.2 ProvisionofTransportationServices.WhentheDriverAppisactive,UserrequestsforTransportationServicesmayappeartoyouviatheDriverAppifyouareavailableandinthevicinityoftheUser.IfyouacceptaUser’srequestforTransportationServices,theUberServiceswillprovideyouwithcertainUserInformationviatheDriverApp,includingtheUser’sfirstnameandpickuplocation.InordertoenhanceUsersatisfactionwiththeUbermobileapplicationandyourTransportationServices,itisrecommendedthatyouwaitatleastten(10)minutesforaUsertoshowupattherequestedpick-uplocation.YouwillobtainthedestinationfromtheUser,eitherinpersonuponpickuporfromtheDriverAppiftheUserelectstoentersuchdestinationviaUber’smobileapplication.YouacknowledgeandagreethatonceyouhaveacceptedaUser’srequestforTransportationServices,Uber’smobileapplicationmayprovidecertaininformationaboutyoutotheUser,includingyourfirstname,contactinformation,photoandlocation,andyourVehicle’smakeandlicenseplatenumber.YoushallnotcontactanyUsersoruseanyUser’spersonaldataforanyreasonotherthanforthepurposesoffulfillingTransportationServices.AsbetweenCompanyandyou,youacknowledgeandagreethat:(a)youshallbesolelyresponsiblefordeterminingthemosteffective,efficientandsafemannertoperformeachinstanceofTransportationServices;and(b)exceptfortheUberServicesoranyCompanyDevices(ifapplicable),youshallprovideallnecessaryequipment,toolsandothermaterials,atyourownexpense,necessarytoperformTransportationServices.YouunderstandandagreethatyouhavealegalobligationundertheAmericanswithDisabilitiesActandsimilarstatelawstotransportUserswithServiceAnimals(asdefinedbyapplicablestateandfederallaw),includingguidedogsfortheblindandvisuallyimpairedUsers,andthereisnoexceptiontothisobligationforallergiesorreligiousobjections.YourknowingfailuretotransportaUserwithaServiceAnimalshallconstituteamaterialbreachofthisAgreement.Youagreethata“knowingfailure”tocomplywiththislegalobligationshallconstituteeither:(1)adenialofaridewhereyoustatethedenialwasduetoaServiceAnimal;or(2)thereismorethanone(1)instanceinwhichaUserorthecompanionofaUserallegesthatyoucancelledorrefusedarideonthebasisofaServiceAnimal.

2.3 YourRelationshipwithUsers.YouacknowledgeandagreethatyourprovisionofTransportationServicestoUserscreatesadirectbusinessrelationshipbetweenyouandtheUser.CompanyisnotresponsibleorliablefortheactionsorinactionsofaUserinrelationtoyou,youractivitiesoryourVehicle.YoushallhavethesoleresponsibilityforanyobligationsorliabilitiestoUsersorthirdpartiesthatarisefromyourprovisionofTransportationServices.Youacknowledgeand

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agreethatyouaresolelyresponsiblefortakingsuchprecautionsasmaybereasonableandproper(includingmaintainingadequateinsurancethatmeetstherequirementsofallapplicablelawsincludingmotorvehiclefinancialresponsibilitylaws)regardinganyactsoromissionsofaUserorthirdparty.YouacknowledgeandagreethatCompanymayreleaseyourcontactand/orinsuranceinformationtoaUseruponsuchUser’sreasonablerequest.Youacknowledgeandagreethat,unlessspecificallyconsentedtobyaUser,youmaynottransportorallowinsideyourVehicleindividualsotherthanaUserandanyindividualsauthorizedbysuchUser,duringtheperformanceofTransportationServicesforsuchUser.YouacknowledgeandagreethatallUsersshouldbetransporteddirectlytotheirspecifieddestination,asdirectedbytheapplicableUser,withoutunauthorizedinterruptionorunauthorizedstops.

2.4 YourRelationshipwithCompany.YouacknowledgeandagreethatCompany’sprovisiontoyouoftheDriverAppandtheUberServicescreatesadirectbusinessrelationshipbetweenCompanyandyou.Companydoesnot,andshallnotbedeemedto,directorcontrolyougenerallyorinyourperformanceunderthisAgreementspecifically,includinginconnectionwithyourprovisionofTransportationServices,youractsoromissions,oryouroperationandmaintenanceofyourVehicle.Youretainthesolerighttodeterminewhen,where,andforhowlongyouwillutilizetheDriverApportheUberServices.Youretaintheoption,viatheDriverApp,toattempttoacceptortodeclineorignoreaUser’srequestforTransportationServicesviatheUberServices,ortocancelanacceptedrequestforTransportationServicesviatheDriverApp,subjecttoCompany’sthen-currentcancellationpolicies.Withtheexceptionofanysignagerequiredbylocallaworpermit/licenserequirements,Companyshallhavenorighttorequireyouto:(a)displayCompany’soranyofitsAffiliates’names,logosorcolorsonyourVehicle(s);or(b)wearauniformoranyotherclothingdisplayingCompany’soranyofitsAffiliates’names,logosorcolors.Youacknowledgeandagreethatyouhavecompletediscretiontoprovideservicesorotherwiseengageinotherbusinessoremploymentactivities.Forthesakeofclarity,youunderstandthatyouretainthecompleterightto;(i)useothersoftwareapplicationservicesinadditiontotheUberServices;and(ii)engageinanyotheroccupationorbusiness.CompanyretainstherighttodeactivateorotherwiserestrictyoufromaccessingorusingtheDriverApportheUberServicesintheeventofaviolationorallegedviolationofthisAgreement,yourdisparagementofCompanyoranyofitsAffiliates,youractoromissionthatcausesharmtoCompany’soritsAffiliates’brand,reputationorbusinessasdeterminedbyCompanyinitssolediscretion.

2.5 Ratings.

2.5.1 Youacknowledgeandagreethat:(a)afterreceivingTransportationServices,aUserwillbepromptedbyUber’smobileapplicationtoprovidearatingofyouandsuchTransportationServicesand,optionally,toprovidecommentsorfeedbackaboutyouandsuchTransportationServices;and(b)afterprovidingTransportationServices,youwillbepromptedbytheDriverApptoprovidearatingoftheUserand,optionally,toprovidecommentsorfeedbackabouttheUser.Youshallprovideyourratingsandfeedbackingoodfaith.

2.5.2 YouacknowledgethatCompanydesiresthatUsershaveaccesstohigh-qualityservicesviaUber’smobileapplication.InordertocontinuetoreceiveaccesstotheDriverAppandtheUberServices,youmustmaintainanaverageratingbyUsersthatexceedstheminimumaverageacceptableratingestablishedbyCompanyforyourTerritory,asmaybeupdatedfromtimetotimebyCompanyinitssolediscretion(“MinimumAverageRating”).YouraverageratingisintendedtoreflectUsers’satisfactionwithyour

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TransportationServicesratherthanyourcompliancewithanyofCompany’spoliciesorrecommendations.IntheeventyouraverageratingfallsbelowtheMinimumAverageRating,Companywillnotifyyouandmayprovideyou,inCompany’sdiscretion,alimitedperiodoftimetoraiseyouraverageratingabovetheMinimumAverageRating.IfyoudonotincreaseyouraverageratingabovetheMinimumAverageRatingwithinthetimeperiodallowed(ifany),CompanyreservestherighttodeactivateyouraccesstotheDriverAppandtheUberServices.Additionally,youacknowledgethatyourrepeatedfailuretoacceptUserrequestsforTransportationServiceswhileyouareloggedintotheDriverAppcreatesanegativeexperienceforUsersofUber’smobileapplication.IfyoudonotwishtoacceptUserrequestsforTransportationServicesforaperiodoftime,youagreethatyouwilllogoffoftheDriverApp.

2.5.3 CompanyanditsAffiliatesreservetherighttouse,shareanddisplayyourandUserratingsandcommentsinanymannerinconnectionwiththebusinessofCompanyanditsAffiliateswithoutattributiontoyouoryourapproval.YouacknowledgeandagreethatCompanyanditsAffiliatesaredistributors(withoutanyobligationtoverify)andnotpublishersofyourandUserratingsandcomments,providedthatCompanyanditsAffiliatesreservetherighttoeditorremovecommentsintheeventthatsuchcommentsincludeobscenitiesorotherobjectionablecontent,includeanindividual’snameorotherpersonalinformation,orviolateanyprivacylaws,otherapplicablelawsorCompany’soritsAffiliates’contentpolicies.

2.6 Devices.

2.6.1 CompanyencouragesyoutouseYourDeviceinprovidingTransportationServices.Otherwise,ifyouelecttouseanyCompanyDevices,CompanywillsupplyyouuponrequestwithCompanyDevicesandprovidethenecessarywirelessdataplanforsuchDevices,providedthatCompanywillrequirereimbursementfromyouforthecostsassociatedwiththewirelessdataplanofeachCompanyDeviceand/orrequestadepositforeachCompanyDevice.Youagreethat:(a)CompanyDevicesmayonlybeusedforthepurposeofenablingyouraccesstotheUberServices;and(b)CompanyDevicesmaynotbetransferred,loaned,soldorotherwiseprovidedinanymannertoanypartyotherthanyou.CompanyDevicesshallatalltimesremainthepropertyofCompany,anduponterminationofthisAgreementoryourterminationordeactivation,youagreetoreturntoCompanytheapplicableCompanyDeviceswithinten(10)days.YouagreethatfailuretotimelyreturnanyCompanyDevices,ordamagetoCompanyDevicesoutsideof“normalwearandtear,”willresultintheforfeitureofrelateddeposits.

2.6.2 IfyouelecttouseYourDevices:(i)youareresponsiblefortheacquisition,costandmaintenanceofYourDevicesaswellasanynecessarywirelessdataplan;and(ii)CompanyshallmakeavailabletheDriverAppforinstallationonYourDevice.Companyherebygrantsyouapersonal,non-exclusive,non-transferablelicensetoinstallandusetheDriverApponYourDevicesolelyforthepurposeofprovidingTransportationServices.Youagreetonotprovide,distributeorshare,orenabletheprovision,distributionorsharingof,theDriverApp(oranydataassociatedtherewith)withanythirdparty.TheforegoinglicensegrantshallimmediatelyterminateandyouwilldeleteandfullyremovetheDriverAppfromtheDriver-ProvidedDeviceintheeventthatyouceasetoprovideTransportationServicesusingYourDevice.Youagreethat:(i)useoftheDriverApponYourDevicerequiresanactivedataplanwithawirelesscarrierassociatedwithYourDevice,whichdataplanwillbeprovidedbyyouatyourown

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expense;and(ii)useoftheDriverApponYourDeviceasaninterfacewiththeUberServicesmayconsumeverylargeamountsofdatathroughthedataplan.COMPANYADVISESTHATYOURDEVICEONLYBEUSEDUNDERADATAPLANWITHUNLIMITEDORVERYHIGHDATAUSAGELIMITS,ANDCOMPANYSHALLNOTBERESPONSIBLEORLIABLEFORANYFEES,COSTS,OROVERAGECHARGESASSOCIATEDWITHANYDATAPLAN.

2.7 LocationBasedServices.Youacknowledgeandagreethatyourgeo-locationinformationmustbeprovidedtotheUberServicesviaaDeviceinordertoprovideTransportationServices.Youacknowledgeandagreethat:(a)yourgeo-locationinformationmaybeobtainedbytheUberServiceswhiletheDriverAppisrunning;and(b)theapproximatelocationofyourVehiclewillbedisplayedtotheUserbeforeandduringtheprovisionofTransportationServicestosuchUser.Inaddition,CompanyanditsAffiliatesmaymonitor,trackandsharewiththirdpartiesDriver’sgeo-locationinformationobtainedbytheDriverAppandDeviceforsafetyandsecuritypurposes.

3. YouandYourVehicle

3.1 YourRequirements.Youacknowledgeandagreethatatalltimes,youshall:(a)holdandmaintain(i)avaliddriver'slicensewiththeappropriatelevelofcertificationtooperateyourVehicle,and(ii)alllicenses,permits,approvalsandauthorityapplicabletoyouthatarenecessarytoprovidepassengertransportationservicestothirdpartiesintheTerritory;(b)possesstheappropriateandcurrentleveloftraining,expertiseandexperiencetoprovideTransportationServicesinaprofessionalmannerwithdueskill,careanddiligence;and(c)maintainhighstandardsofprofessionalism,serviceandcourtesy.Youacknowledgeandagreethatyoumaybesubjecttocertainbackgroundanddrivingrecordchecksfromtimetotimeinordertoqualifytoprovide,andremaineligibletoprovide,TransportationServices.YouacknowledgeandagreethatCompanyreservestheright,atanytimeinCompany’ssolediscretion,todeactivateorotherwiserestrictyoufromaccessingorusingtheDriverApportheUberServicesifyoufailtomeettherequirementssetforthinthisAgreement.

3.2 VehicleRequirements.YouacknowledgeandagreethatyourVehicleshallatalltimesbe:(a)properlyregisteredandlicensedtooperateasapassengertransportationvehicleintheTerritory;(b)ownedorleasedbyyou,orotherwiseinyourlawfulpossession;(c)suitableforperformingthepassengertransportationservicescontemplatedbythisAgreement;and(d)maintainedingoodoperatingcondition,consistentwithindustrysafetyandmaintenancestandardsforaVehicleofitskindandanyadditionalstandardsorrequirementsintheapplicableTerritory,andinacleanandsanitarycondition.

3.3 Documentation.ToensureyourcompliancewithallrequirementsinSections3.1and3.2above,youmustprovideCompanywithwrittencopiesofallsuchlicenses,permits,approvals,authority,registrationsandcertificationspriortoyourprovisionofanyTransportationServices.Thereafter,youmustsubmittoCompanywrittenevidenceofallsuchlicenses,permits,approvals,authority,registrationsandcertificationsastheyarerenewed.Companyshall,uponrequest,beentitledtoreviewsuchlicenses,permits,approvals,authority,registrationsandcertificationsfromtimetotime,andyourfailuretoprovideormaintainanyoftheforegoingshallconstituteamaterialbreachofthisAgreement.CompanyreservestherighttoindependentlyverifyyourdocumentationfromtimetotimeinanywayCompanydeemsappropriateinitsreasonablediscretion.

4. FinancialTerms

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4.1 FareCalculationandYourPayment.YouareentitledtochargeafareforeachinstanceofcompletedTransportationServicesprovidedtoaUserthatareobtainedviatheUberServices(“Fare”),wheresuchFareiscalculatedbaseduponabasefareamountplusdistance(asdeterminedbyCompanyusinglocation-basedservicesenabledthroughtheDevice)and/ortimeamounts,asdetailedatwww.uber.com/citiesfortheapplicableTerritory(“FareCalculation”).YouacknowledgeandagreethattheFareprovidedundertheFareCalculationistheonlypaymentyouwillreceiveinconnectionwiththeprovisionofTransportationServices,andthatneithertheFarenortheFareCalculationincludesanygratuity.YouarealsoentitledtochargeUserforanyTolls,taxesorfeesincurredduringtheprovisionofTransportationServices,ifapplicable.You:(i)appointCompanyasyourlimitedpaymentcollectionagentsolelyforthepurposeofacceptingtheFare,applicableTollsand,dependingontheregionand/orifrequestedbyyou,applicabletaxesandfeesfromtheUseronyourbehalfviathepaymentprocessingfunctionalityfacilitatedbytheUberServices;and(ii)agreethatpaymentmadebyUsertoCompany(ortoanAffiliateofCompanyactingasanagentofCompany)shallbeconsideredthesameaspaymentmadedirectlybyUsertoyou.Inaddition,thepartiesacknowledgeandagreethatasbetweenyouandCompany,theFareisarecommendedamount,andtheprimarypurposeofthepre-arrangedFareistoactasthedefaultamountintheeventyoudonotnegotiateadifferentamount.Youshallalwayshavetherightto:(i)chargeafarethatislessthanthepre-arrangedFare;or(ii)negotiate,atyourrequest,aFarethatislowerthanthepre-arrangedFare(eachof(i)and(ii)herein,a“NegotiatedFare”).Companyshallconsiderallsuchrequestsfromyouingoodfaith.Companyagreestoremit,orcausetoberemitted,toyouonatleastaweeklybasis:(a)theFarelesstheapplicableServiceFee;(b)theTolls;and(c)dependingontheregion,certaintaxesandancillaryfees.IfyouhaveseparatelyagreedthatotheramountsmaybedeductedfromtheFarepriortoremittancetoyou(e.g.,vehiclefinancingpayments,leasepayments,mobiledeviceusagecharges,etc.),theorderofanysuchdeductionsfromtheFareshallbedeterminedexclusivelybyCompany(asbetweenyouandCompany).

4.2 ChangestoFareCalculation.CompanyreservestherighttochangetheFareCalculationatanytimeinCompany’sdiscretionbaseduponlocalmarketfactors,andCompanywillprovideyouwithnoticeintheeventofchangestothebasefare,permile,and/orperminuteamountsthatwouldresultinachangeintherecommendedFare.ContinueduseoftheUberServicesafteranysuchchangeintheFareCalculationshallconstituteyourconsenttosuchchange.

4.3 FareAdjustment.Companyreservestherightto:(i)adjusttheFareforaparticularinstanceofTransportationServices(e.g.,youtookaninefficientroute,youfailedtoproperlyendaparticularinstanceofTransportationServicesintheDriverApp,technicalerrorintheUberServices,etc.);or(ii)canceltheFareforaparticularinstanceofTransportationServices(e.g.,UserischargedforTransportationServicesthatwerenotprovided,intheeventofaUsercomplaint,fraud,etc.).Company’sdecisiontoreduceorcanceltheFareinanysuchmannershallbeexercisedinareasonablemanner.

4.4 ServiceFee.InconsiderationofCompany’sprovisionoftheDriverAppandtheUberServicesforyouruseandbenefithereunder,youagreetopayCompanyaservicefeeonaperTransportationServicestransactionbasiscalculatedasapercentageoftheFaredeterminedbytheFareCalculation(regardlessofanyNegotiatedFare),asprovidedtoyouviaemailorotherwisemadeavailableelectronicallybyCompanyfromtimetotimefortheapplicableTerritory(“ServiceFee”).IntheeventregulationsapplicabletoyourTerritoryrequiretaxestobecalculatedontheFare,CompanyshallcalculatetheServiceFeebasedontheFarenetofsuchtaxes.CompanyreservestherighttochangetheServiceFeeatanytimeinCompany’sdiscretion

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baseduponlocalmarketfactors,andCompanywillprovideyouwithnoticeintheeventofsuchchange.ContinueduseoftheUberServicesafteranysuchchangeintheServiceFeecalculationshallconstituteyourconsenttosuchchange.

4.5 CancellationCharges.YouacknowledgeandagreethatUsersmayelecttocancelrequestsforTransportationServicesthathavebeenacceptedbyyouviatheDriverAppatanytimepriortoyourarrival.IntheeventthataUsercancelsanacceptedrequestforTransportationServices,CompanymaychargetheUseracancellationfeeonyourbehalf.Ifcharged,thiscancellationfeeshallbedeemedtheFareforthecancelledTransportationServicesforthepurposeofremittancetoyouhereunder(“CancellationFee”).ThepartiesacknowledgeandagreethatasbetweenyouandCompany,thisCancellationFeeisarecommendedamount,andtheprimarypurposeofsuchCancellationFeeistoactasthedefaultamountintheeventyoudonotnegotiateadifferentamount.Youshallalwayshavetherightto:(i)chargeacancellationfeethatislessthantheCancellationFee;or(ii)negotiate,atyourrequest,acancellationfeethatislowerthantheCancellationFee(eachof(i)and(ii)herein,a“NegotiatedCancellationFee”).Ifcharged,theCancellationFee(regardlessofanyNegotiatedCancellationFee)shallbedeemedtheFareforthecancelledTransportationServicesforthepurposeofremittancetoyouhereunder.

4.6 Receipts.AspartoftheUberServices,CompanyprovidesyouasystemforthedeliveryofreceiptstoUsersforTransportationServicesrendered.UponyourcompletionofTransportationServicesforaUser,CompanypreparesanapplicablereceiptandissuessuchreceipttotheUserviaemailonyourbehalf.SuchreceiptsarealsoprovidedtoyouviaemailortheonlineportalavailabletoyouthroughtheUberServices.ReceiptsincludethebreakdownofamountschargedtotheUserforTransportationServicesandmayincludespecificinformationaboutyou,includingyourname,contactinformationandphoto,aswellasamapoftherouteyoutook.AnycorrectionstoaUser’sreceiptforTransportationServicesmustbesubmittedtoCompanyinwritingwithinthree(3)businessdaysafterthecompletionofsuchTransportationServices.Absentsuchanotice,CompanyshallnotbeliableforanymistakesinorcorrectionstothereceiptorforrecalculationordisbursementoftheFare.

4.7 NoAdditionalAmounts.Youacknowledgeandagreethat,forthemutualbenefitoftheparties,throughadvertisingandmarketing,CompanyanditsAffiliatesmayseektoattractnewUserstoUberandtoincreaseexistingUsers’useofUber’smobileapplication.YouacknowledgeandagreesuchadvertisingormarketingdoesnotentitleyoutoanyadditionalmonetaryamountsbeyondtheamountsexpresslysetforthinthisAgreement.

4.8 Taxes.Youacknowledgeandagreethatyouarerequiredto:(a)completealltaxregistrationobligationsandcalculateandremitalltaxliabilitiesrelatedtoyourprovisionofTransportationServicesasrequiredbyapplicablelaw;and(b)provideCompanywithallrelevanttaxinformation.YoufurtheracknowledgeandagreethatyouareresponsiblefortaxesonyourownincomearisingfromtheperformanceofTransportationServices.NotwithstandinganythingtothecontraryinthisAgreement,Companymayinitsreasonablediscretionbasedonapplicabletaxandregulatoryconsiderations,collectandremittaxesresultingfromyourprovisionofTransportationServicesand/orprovideanyoftherelevanttaxinformationyouhaveprovidedpursuanttotheforegoingrequirementsinthisSection4.8directlytotheapplicablegovernmentaltaxauthoritiesonyourbehalforotherwise.

5. ProprietaryRights;License

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5.1 LicenseGrant.SubjecttothetermsandconditionsofthisAgreement,Companyherebygrantsyouanon-exclusive,non-transferable,non-sublicensable,non-assignablelicense,duringthetermofthisAgreement,tousetheUberServices(includingtheDriverApponaDevice)solelyforthepurposeofprovidingTransportationServicestoUsersandtrackingresultingFaresandFees.AllrightsnotexpresslygrantedtoyouarereservedbyCompany,itsAffiliatesandtheirrespectivelicensors.

5.2 Restrictions.Youshallnot,andshallnotallowanyotherpartyto:(a)license,sublicense,sell,resell,transfer,assign,distributeorotherwiseprovideormakeavailabletoanyotherpartytheUberServices,DriverApporanyCompanyDeviceinanyway;(b)modifyormakederivativeworksbasedupontheUberServicesorDriverApp;(c)improperlyusetheUberServicesorDriverApp,includingcreatingInternet“links”toanypartoftheUberServicesorDriverApp,“framing”or“mirroring”anypartoftheUberServicesorDriverApponanyotherwebsitesorsystems,or“scraping”orotherwiseimproperlyobtainingdatafromtheUberServicesorDriverApp;(d)reverseengineer,decompile,modify,ordisassembletheUberServicesorDriverApp,exceptasallowedunderapplicablelaw;or(e) sendspamorotherwiseduplicativeorunsolicitedmessages.Inaddition,youshallnot,andshallnotallowanyotherpartyto,accessorusetheUberServicesorDriverAppto:(i)designordevelopacompetitiveorsubstantiallysimilarproductorservice;(ii)copyorextractanyfeatures,functionality,orcontentthereof;(iii)launchorcausetobelaunchedonorinconnectionwiththeUberServicesanautomatedprogramorscript,includingwebspiders,crawlers,robots,indexers,bots,virusesorworms,oranyprogramwhichmaymakemultipleserverrequestspersecond,orundulyburdenorhindertheoperationand/orperformanceoftheUberServices;or(iv)attempttogainunauthorizedaccesstotheUberServicesoritsrelatedsystemsornetworks.

5.3 Ownership.TheUberServices,DriverAppandCompanyData,includingallintellectualpropertyrightstherein,andtheCompanyDevicesareandshallremain(asbetweenyouandCompany)thepropertyofCompany,itsAffiliatesortheirrespectivelicensors.NeitherthisAgreementnoryouruseoftheUberServices,DriverApporCompanyDataconveysorgrantstoyouanyrightsinorrelatedtotheUberServices,DriverApporCompanyData,exceptforthelimitedlicensegrantedabove.OtherthanasspecificallypermittedbytheCompanyinconnectionwiththeUberServices,youarenotpermittedtouseorreferenceinanymannerCompany’s,itsAffiliates’,ortheirrespectivelicensors’companynames,logos,productsandservicenames,trademarks,servicemarks,tradedress,copyrightsorotherindiciaofownership,alone and in combination with other letters, punctuation, words, symbols and/or designs (the "UBER Marks and Names") for any commercial purposes.Youagreethatyouwillnottrytoregisterorotherwiseuseand/orclaimownershipinanyoftheUBERMarksandNames,aloneorincombinationwithotherletters,punctuation,words,symbolsand/ordesigns,orinanyconfusinglysimilarmark,nameortitle,foranygoodsandservices.

6. Confidentiality

6.1 EachpartyacknowledgesandagreesthatintheperformanceofthisAgreementitmayhaveaccesstoormaybeexposedto,directlyorindirectly,confidentialinformationoftheotherparty("ConfidentialInformation").ConfidentialInformationincludesCompanyData,DriverIDs,UserInformation,andthetransactionvolume,marketingandbusinessplans,business,financial,technical,operationalandsuchothernon-publicinformationofeachparty(whetherdisclosedinwritingorverbally)thatsuchpartydesignatesasbeingproprietaryorconfidentialorofwhichtheotherpartyshouldreasonablyknowthatitshouldbetreatedasconfidential.

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6.2 Eachpartyacknowledgesandagreesthat:(a)allConfidentialInformationshallremaintheexclusivepropertyofthedisclosingparty;(b)itshallnotuseConfidentialInformationoftheotherpartyforanypurposeexceptinfurtheranceofthisAgreement;(c)itshallnotdiscloseConfidentialInformationoftheotherpartytoanythirdparty,excepttoitsemployees,officers,contractors,agentsandserviceproviders("PermittedPersons")asnecessarytoperformunderthisAgreement,providedPermittedPersonsareboundinwritingtoobligationsofconfidentialityandnon-useofConfidentialInformationnolessprotectivethanthetermshereof;and(d)itshallreturnordestroyallConfidentialInformationofthedisclosingparty,upontheterminationofthisAgreementorattherequestoftheotherparty(subjecttoapplicablelawand,withrespecttoCompany,itsinternalrecord-keepingrequirements).

6.3 Notwithstandingtheforegoing,ConfidentialInformationshallnotincludeanyinformationtotheextentit:(a)isorbecomespartofthepublicdomainthroughnoactoromissiononthepartofthereceivingparty;(b)waspossessedbythereceivingpartypriortothedateofthisAgreementwithoutanobligationofconfidentiality;(c)isdisclosedtothereceivingpartybyathirdpartyhavingnoobligationofconfidentialitywithrespectthereto;or(d)isrequiredtobedisclosedpursuanttolaw,courtorder,subpoenaorgovernmentalauthority,providedthereceivingpartynotifiesthedisclosingpartythereofandprovidesthedisclosingpartyareasonableopportunitytocontestorlimitsuchrequireddisclosure.

7. Privacy

7.1 DisclosureofYourInformation.Subjecttoapplicablelaw,CompanyanditsAffiliatesmay,butshallnotberequiredto,providetoyou,aUser,aninsurancecompanyand/orrelevantauthoritiesand/orregulatoryagenciesanyinformation(includingpersonalinformation(e.g.,informationobtainedaboutyouthroughanybackgroundcheck)andanyCompanyData)aboutyouoranyTransportationServicesprovidedhereunderif:(a)thereisacomplaint,disputeorconflict,includinganaccident,betweenyouandaUser;(b)itisnecessarytoenforcethetermsofthisAgreement;(c)itisrequired,inCompany’soranyAffiliate’ssolediscretion,byapplicablelaworregulatoryrequirements(e.g.,CompanyoritsAffiliatesreceiveasubpoena,warrant,orotherlegalprocessforinformation);(d)itisnecessary,inCompany’soranyAffiliate’ssolediscretion,to(1)protectthesafety,rights,propertyorsecurityofCompanyoritsAffiliates,theUberServicesoranythirdparty;(2)toprotectthesafetyofthepublicforanyreasonincludingthefacilitationofinsuranceclaimsrelatedtotheUberServices;(3)todetect,preventorotherwiseaddressfraud,securityortechnicalissues;(4)topreventorstopactivitywhichCompanyoranyofitsAffiliates,intheirsolediscretion,mayconsidertobe,ortoposeariskofbeing,anillegal,unethical,orlegallyactionableactivity);or(e)itisrequiredornecessary,inCompany’soranyAffiliate’ssolediscretion,forinsuranceorotherpurposesrelatedtoyourabilitytoqualify,orremainqualified,tousetheUberServices.YouunderstandthatCompanymayretainyourpersonaldataforlegal,regulatory,safetyandothernecessarypurposesafterthisAgreementisterminated.

7.2 CompanyanditsAffiliatesmaycollectyourpersonaldataduringthecourseofyourapplicationfor,anduseof,theUberServices,ormayobtaininformationaboutyoufromthirdparties.Suchinformationmaybestored,processed,transferred,andaccessedbyCompanyanditsAffiliates,thirdparties,andserviceprovidersforbusinesspurposes,includingformarketing,leadgeneration,servicedevelopmentandimprovement,analytics,industryandmarketresearch,andsuchotherpurposesconsistentwithCompany’sanditsAffiliates’legitimatebusinessneeds.Youexpresslyconsenttosuchuseofpersonaldata.

8. Insurance

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8.1 YouagreetomaintainduringthetermofthisAgreementonallVehiclesoperatedbyyouunderthisAgreementautomobileliabilityinsurancethatprovidesprotectionagainstbodilyinjuryandpropertydamagetothirdpartiesatlevelsofcoveragethatsatisfytheminimumrequirementstooperateaprivatepassengervehicleonthepublicroadswithintheTerritory.Thiscoveragemustalsoincludeanyno-faultcoveragerequiredbylawintheTerritorythatmaynotbewaivedbyaninsured.YouagreetoprovideCompanyanditsAffiliatesacopyoftheinsurancepolicy,policydeclarations,proofofinsuranceidentificationcardandproofofpremiumpaymentfortheinsurancepolicyrequiredinthisSection8.1uponrequest.Furthermore,youmustprovideCompanywithwrittennoticeofcancellationofanyinsurancepolicyrequiredbyCompany.Companyshallhavenorighttocontrolyourselectionormaintenanceofyourpolicy.Youmustbeanamedinsuredorindividuallyrateddriver,forwhichapremiumischarged,ontheinsurancepolicyrequiredinthisSection8.1atalltimes.

8.2 YouagreetomaintainduringthetermofthisAgreementworkers’compensationinsuranceasrequiredbyallapplicablelawsintheTerritory.Ifpermittedbyapplicablelaw,youmaychoosetoinsureyourselfagainstindustrialinjuriesbymaintainingoccupationalaccidentinsuranceinplaceofworkers’compensationinsurance.Furthermore,ifpermittedbyapplicablelaw,youmaychoosenottoinsureyourselfagainstindustrialinjuriesatall,butdosoatyourownrisk.

8.3 Youunderstandandacknowledgethatyourpersonalautomobileinsurancepolicymaynot

affordliability,comprehensive,collision,medicalpayments,personalinjuryprotection,uninsuredmotorist,underinsuredmotorist,orothercoveragefortheTransportationServicesyouprovidepursuanttothisAgreement.Ifyouhaveanyquestionsorconcernsaboutthescopeorapplicabilityofyourowninsurancecoverage,itisyourresponsibility,notthatofCompany,toresolvethemwithyourinsurer(s).

8.4 CompanymaymaintainduringthetermofthisAgreementinsurancerelatedtoyourprovision

ofTransportationServicesasdeterminedbyCompanyinitsreasonablediscretionorasdescribedinaCityAddendum,providedthatCompanyanditsAffiliatesarenotrequiredtoprovideyouwithanyspecificinsurancecoverageforanylosstoyouoryourVehicle.YouarerequiredtopromptlynotifyCompanyofanyaccidentsthatoccurwhileprovidingTransportationServicesandtocooperateandprovideallnecessaryinformationrelatedthereto.

9. RepresentationsandWarranties;Disclaimers

9.1 ByYou.Youherebyrepresentandwarrantthat:(a)youhavefullpowerandauthoritytoenterintothisAgreementandperformyourobligationshereunder;(b)youhavenotenteredinto,andduringthetermwillnotenterinto,anyagreementthatwouldpreventyoufromcomplyingwiththisAgreement;and(c)youwillcomplywithallapplicablelawsinyourperformanceofthisAgreement,includingholdingandcomplyingwithallpermits,licenses,registrationsandothergovernmentalauthorizationsnecessarytoprovide(i)TransportationServicesusingtheVehiclespursuanttothisAgreement,and(ii)passengertransportationservicestothirdpartiesintheTerritorygenerally.

9.2 DisclaimerofWarranties.COMPANYANDITSAFFILIATESPROVIDE,ANDYOUACCEPT,THEUBERSERVICES,DRIVERAPPANDTHECOMPANYDEVICESONAN"ASIS"AND"ASAVAILABLE"BASIS.COMPANYANDITSAFFILIATESDONOTREPRESENT,WARRANTORGUARANTEETHATYOURACCESSTOORUSEOFTHEUBERSERVICES,DRIVERAPPORTHECOMPANYDEVICES:(A)WILLBEUNINTERRUPTEDORERRORFREE;OR(B)WILLRESULTINANYREQUESTSFORTRANSPORTATION

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SERVICES.COMPANYANDITSAFFILIATESFUNCTIONASANON-DEMANDLEADGENERATIONANDRELATEDSERVICEONLYANDMAKENOREPRESENTATIONS,WARRANTIESORGUARANTEESASTOTHEACTIONSORINACTIONSOFTHEUSERSWHOMAYREQUESTORRECEIVETRANSPORTATIONSERVICESFROMYOU,ANDCOMPANYANDITSAFFILIATESDONOTSCREENOROTHERWISEEVALUATEUSERS. BY USINGTHEUBERSERVICESANDDRIVERAPP,YOUACKNOWLEDGEANDAGREETHATYOUMAYBEINTRODUCEDTOATHIRDPARTYTHATMAYPOSEHARMORRISKTOYOUOROTHERTHIRDPARTIES.YOUAREADVISEDTOTAKEREASONABLEPRECAUTIONSWITHRESPECTTOINTERACTIONSWITHTHIRDPARTIESENCOUNTEREDINCONNECTIONWITHTHEUSEOFTHEUBERSERVICESORDRIVERAPP.NOTWITHSTANDINGCOMPANY’SAPPOINTMENTASTHELIMITEDPAYMENTCOLLECTIONAGENTOFYOUFORTHEPURPOSEOFACCEPTINGPAYMENTFROMUSERSONYOURBEHALFASSETFORTHINSECTION4ABOVE,COMPANYANDITSAFFILIATESEXPRESSLYDISCLAIMALLLIABILITYFORANYACTOROMISSIONOFYOU,ANYUSEROROTHERTHIRDPARTY.

9.3 NoServiceGuarantee.COMPANYANDITSAFFILIATESDONOTGUARANTEETHEAVAILABILITYORUPTIMEOFTHEUBERSERVICESORDRIVERAPP.YOUACKNOWLEDGEANDAGREETHATTHEUBERSERVICESORDRIVERAPPMAYBEUNAVAILABLEATANYTIMEANDFORANYREASON(e.g.,DUETOSCHEDULEDMAINTENANCEORNETWORKFAILURE).FURTHER,THEUBERSERVICESORDRIVERAPPMAYBESUBJECTTOLIMITATIONS,DELAYS,ANDOTHERPROBLEMSINHERENTINTHEUSEOFTHEINTERNETANDELECTRONICCOMMUNICATIONS,ANDCOMPANYANDITSAFFILIATESARENOTRESPONSIBLEFORANYDELAYS,DELIVERYFAILURES,OROTHERDAMAGES,LIABILITIESORLOSSESRESULTINGFROMSUCHPROBLEMS.

10. Indemnification.Youshallindemnify,defend(atCompany’soption)andholdharmlessCompanyanditsAffiliatesandtheirrespectiveofficers,directors,employees,agents,successorsandassignsfromandagainstanyandallliabilities,expenses(includinglegalfees),damages,penalties,fines,socialsecuritycontributionsandtaxesarisingoutoforrelatedto:(a)yourbreachofyourrepresentations,warrantiesorobligationsunderthisAgreement;or(b)aclaimbyathirdparty(includingUsers,regulatorsandgovernmentalauthorities)directlyorindirectlyrelatedtoyourprovisionofTransportationServicesoruseoftheUberServices.Thisindemnificationprovisionshallnotapplytoyourbreachofanyrepresentationsregardingyourstatusasanindependentcontractor.

11. LimitsofLiability.COMPANYANDITSAFFILIATESSHALLNOTBELIABLEUNDERORRELATEDTOTHISAGREEMENTFORANYOFTHEFOLLOWING,WHETHERBASEDONCONTRACT,TORTORANYOTHERLEGALTHEORY,EVENIFAPARTYHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES:(i)ANYINCIDENTAL,PUNITIVE,SPECIAL,EXEMPLARY,CONSEQUENTIAL,OROTHERINDIRECTDAMAGESOFANYTYPEORKIND;OR(ii)YOURORANYTHIRDPARTY’SPROPERTYDAMAGE,ORLOSSORINACCURACYOFDATA,ORLOSSOFBUSINESS,REVENUE,PROFITS,USEOROTHERECONOMICADVANTAGE.EXCEPTFORCOMPANY’SOBLIGATIONSTOPAYAMOUNTSDUETOYOUPURSUANTTOSECTION4ABOVE,BUTSUBJECTTOANYLIMITATIONSOROTHERPROVISIONSCONTAINEDINTHISAGREEMENTWHICHAREAPPLICABLETHERETO,INNOEVENTSHALLTHELIABILITYOFCOMPANYORITSAFFILIATESUNDERTHISAGREEMENTEXCEEDTHEAMOUNTOFSERVICEFEESACTUALLYPAIDTOORDUETOCOMPANYHEREUNDERINTHESIX(6)MONTHPERIODIMMEDIATELYPRECEDINGTHEEVENTGIVINGRISETOSUCHCLAIM.

12. TermandTermination

12.1 Term.ThisAgreementshallcommenceonthedateacceptedbyyouandshallcontinueuntilterminatedassetforthherein.

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12.2 Termination.EitherpartymayterminatethisAgreement:(a)withoutcauseatanytimeuponseven(7)dayspriorwrittennoticetotheotherparty;(b)immediately,withoutnotice,fortheotherparty’smaterialbreachofthisAgreement;or(c)immediately,withoutnotice,intheeventoftheinsolvencyorbankruptcyoftheotherparty,orupontheotherparty’sfilingorsubmissionofrequestforsuspensionofpayment(orsimilaractionorevent)againsttheterminatingparty.Inaddition,CompanymayterminatethisAgreementordeactivateyourDriverIDimmediately,withoutnotice,withrespecttoyouintheeventyounolongerqualify,underapplicablelaworthestandardsandpoliciesofCompanyanditsAffiliates,toprovideTransportationServicesortooperatetheVehicle,orasotherwisesetforthinthisAgreement.

12.3 EffectofTermination.UponterminationoftheAgreement,youshall:(a)promptlyreturntoCompanyallCompanyDevices;and(b)immediatelydeleteandfullyremovetheDriverAppfromanyofYourDevices.OutstandingpaymentobligationsandSections1,2.3,2.5.3,4.7,4.8,5.3,6,7,9,10,11,12.3,13,14and15shallsurvivetheterminationofthisAgreement.

13. RelationshipoftheParties

13.1 ExceptasotherwiseexpresslyprovidedhereinwithrespecttoCompanyactingasthelimitedpaymentcollectionagentsolelyforthepurposeofcollectingpaymentfromUsersonyourbehalf,therelationshipbetweenthepartiesunderthisAgreementissolelythatofindependentcontractingparties.Thepartiesexpresslyagreethat:(a)thisAgreementisnotanemploymentagreement,nordoesitcreateanemploymentrelationship,betweenCompanyandyou;and(b)nojointventure,partnership,oragencyrelationshipexistsbetweenCompanyandyou.

13.2 YouhavenoauthoritytobindCompanyoritsAffiliatesandyouundertakenottoholdyourselfoutasanemployee,agentorauthorizedrepresentativeofCompanyoritsAffiliates.Where,byimplicationofmandatorylaworotherwise,youmaybedeemedanagentorrepresentativeofCompany,youundertakeandagreetoindemnify,defend(atCompany’soption)andholdCompanyanditsAffiliatesharmlessfromandagainstanyclaimsbyanypersonorentitybasedonsuchimpliedagencyorrepresentativerelationship.

14. MiscellaneousTerms

14.1 Modification.IntheeventCompanymodifiesthetermsandconditionsofthisAgreementatanytime,suchmodificationsshallbebindingonyouonlyuponyouracceptanceofthemodifiedAgreement.CompanyreservestherighttomodifyanyinformationreferencedathyperlinksfromthisAgreementfromtimetotime.Youherebyacknowledgeandagreethat,byusingtheUberServices,ordownloading,installingorusingtheDriverApp,youareboundbyanyfutureamendmentsandadditionstoinformationreferencedathyperlinksherein,ordocumentsincorporatedherein,includingwithrespecttoFareCalculations.ContinueduseoftheUberServicesorDriverAppafteranysuchchangesshallconstituteyourconsenttosuchchanges.Unlesschangesaremadetothearbitrationprovisionsherein,youacknowledgeandagreethatmodificationofthisAgreementdoesnotcreatearenewedopportunitytooptoutofarbitration.

14.2 SupplementalTerms.SupplementaltermsmayapplytoyouruseoftheUberServices,suchasusepoliciesortermsrelatedtocertainfeaturesandfunctionality,whichmaybemodifiedfromtimetotime(“SupplementalTerms”).YoumaybepresentedwithcertainSupplementalTermsfromtimetotime.SupplementalTermsareinadditionto,andshallbedeemedapartof,thisAgreement.SupplementalTermsshallprevailoverthisAgreementintheeventofaconflict.

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14.3 Severability.IfanyprovisionofthisAgreementisorbecomesinvalidornon-binding,thepartiesshallremainboundbyallotherprovisionshereof.Inthatevent,thepartiesshallreplacetheinvalidornon-bindingprovisionwithprovisionsthatarevalidandbindingandthathave,tothegreatestextentpossible,asimilareffectastheinvalidornon-bindingprovision,giventhecontentsandpurposeofthisAgreement.

14.4 Assignment.NeitherpartyshallassignortransferthisAgreementoranyofitsrightsorobligationshereunder,inwholeorinpart,withoutthepriorwrittenconsentoftheotherparty;providedthatCompanymayassignortransferthisAgreementoranyorallofitsrightsorobligationsunderthisAgreementfromtimetotimewithoutconsent:(a)toanAffiliate;or(b)toanacquirerofallorsubstantiallyallofCompany’sbusiness,equityorassets.

14.5 EntireAgreement.ThisAgreement,includingallSupplementalTerms,constitutestheentireagreementandunderstandingofthepartieswithrespecttoitssubjectmatterandreplacesandsupersedesallpriororcontemporaneousagreementsorundertakingsregardingsuchsubjectmatter.InthisAgreement,thewords“including”and“include”mean“including,butnotlimitedto.”TherecitalsformapartofthisAgreement.

14.6 NoThirdPartyBeneficiaries.TherearenothirdpartybeneficiariestothisAgreement,exceptasexpresslysetforthintheArbitrationProvisioninSection15.3.NothingcontainedinthisAgreementisintendedtoorshallbeinterpretedtocreateanythird-partybeneficiaryclaims.

14.7 Notices.AnynoticedeliveredbyCompanytoyouunderthisAgreementwillbedeliveredbyemailtotheemailaddressassociatedwithyouraccountorbypostingontheportalavailabletoyouontheUberServices.AnynoticedeliveredbyyoutoCompanyunderthisAgreementwillbedeliveredbycontactingCompanyathttp://partners.uber.cominthe“ContactUs”section.AdditionalTerritory-specificnoticesmayberequiredfromtimetotime.

15. GoverningLaw;Arbitration

15.1 ThechoiceoflawprovisionscontainedinthisSection15.1donotapplytothearbitrationclausecontainedinSection15.3,sucharbitrationclausebeinggovernedbytheFederalArbitrationAct.Accordingly,andexceptasotherwisestatedinSection15.3,theinterpretationofthisAgreementshallbegovernedbyCalifornialaw,withoutregardtothechoiceorconflictsoflawprovisionsofanyjurisdiction.Anydisputes,actions,claimsorcausesofactionarisingoutoforinconnectionwiththisAgreementortheUberServicesthatarenotsubjecttothearbitrationclausecontainedinSection15.3shallbesubjecttotheexclusivejurisdictionofthestateandfederalcourtslocatedintheCityandCountyofSanFrancisco,California.However,neitherthechoiceoflawprovisionregardingtheinterpretationofthisAgreementnortheforumselectionprovisionisintendedtocreateanyothersubstantiverighttonon-CalifornianstoassertclaimsunderCalifornialawwhetherthatbebystatute,commonlaw,orotherwise.Theseprovisions,andexceptasotherwiseprovidedinSection15.3,areonlyintendedtospecifytheuseofCalifornialawtointerpretthisAgreementandtheforumfordisputesassertingabreachofthisAgreement,andtheseprovisionsshallnotbeinterpretedasgenerallyextendingCalifornialawtoyouifyoudonototherwiseresideorprovideservicesinCalifornia.TheforegoingchoiceoflawandforumselectionprovisionsdonotapplytothearbitrationclauseinSection15.3ortoanyarbitrabledisputesasdefinedtherein.Instead,asdescribedinSection15.3,theFederalArbitrationActshallapplytoanysuchdisputes.ThefailureofCompanytoenforceanyrightorprovisioninthisAgreementshallnotconstituteawaiverofsuchrightorprovisionunless

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acknowledgedandagreedtobyUberinwriting.

15.2 OtherthandisputesregardingtheintellectualpropertyrightsofthepartiesandotherclaimsidentifiedinSection15.3.ii,anydisputes,actions,claimsorcausesofactionarisingoutoforinconnectionwiththisAgreementortheUberServicesshallbesubjecttoarbitrationpursuanttoSection15.3.

15.3 ArbitrationProvision

ImportantNoteRegardingthisArbitrationProvision:

● Exceptasprovidedbelow,arbitrationdoesnotlimitoraffectthelegalclaimsyoumaybringagainsttheCompany.Agreeingtoarbitrationonlyaffectswhereanysuchclaimsmaybebroughtandhowtheywillberesolved.

● Arbitrationisaprocessofprivatedisputeresolutionthatdoesnotinvolvethecivilcourts,aciviljudge,orajury.Instead,theparties’disputeisdecidedbyaprivatearbitratorselectedbythepartiesusingtheprocesssetforthherein.Otherarbitrationrulesandproceduresarealsosetforthherein.

● Unlessthelawrequiresotherwise,asdeterminedbytheArbitratorbaseduponthecircumstancespresented,youwillberequiredtosplitthecostofanyarbitrationwiththeCompany.

● IMPORTANT:ThisArbitrationProvisionwillrequireyoutoresolveanyclaimthatyoumayhaveagainsttheCompanyorUberonanindividualbasis,exceptasprovidedbelow,pursuanttothetermsoftheAgreementunlessyouchoosetooptoutoftheArbitrationProvision.Exceptasprovidedbelow,thisprovisionwillprecludeyoufrombringinganyclass,collective,orrepresentativeaction(otherthanactionsunderthePrivateAttorneysGeneralActof2004(“PAGA”),CaliforniaLaborCode§2698etseq.(“PAGA”))againsttheCompanyorUber,andalsoprecludesyoufromparticipatinginorrecoveringreliefunderanycurrentorfutureclass,collective,orrepresentative(non-PAGA)actionbroughtagainsttheCompanyorUberbysomeoneelse.

o CaseshavebeenfiledagainstCompanyorUberandmaybefiledinthefutureinvolvingclaimsbyusersoftheService,includingbydrivers.Youshouldassumethattherearenow,andmaybeinthefuture,lawsuitsagainsttheCompanyorUberallegingclass,collective,and/orrepresentative(non-

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PAGA)claimsonyourbehalf,includingbutnotlimitedtoclaimsfortips,reimbursementofexpenses,andemploymentstatus.Suchclaims,ifsuccessful,couldresultinsomemonetaryrecoverytoyou.(THESECASESNOWINCLUDE,FOREXAMPLE,YUCESOYETAL.V.UBERTECHNOLOGIES,INC.,ETAL.,CASENO.3:15-CV-00262(NORTHERNDISTRICTOFCALIFORNIA);INREUBERFCRALITIGATION,CASENO.14-CV-05200-EMC(NORTHERNDISTRICTOFCALIFORNIA);ANDO’CONNORV.UBERTECHNOLOGIES,INC.,ETAL.,CASENO.CV13-03826-EMC(NORTHERNDISTRICTOFCALIFORNIA).Thecontactinformationforplaintiffs’counselintheO’Connormatterisasfollows:ShannonLiss-Riordan,Lichten&Liss-Riordan,P.C.,100CambridgeStreet,20thFloor,Boston,MA02114,Telephone:(617)994-5800,Fax:(617)994-5801,email:[email protected].)

o Themereexistenceofsuchclass,collective,and/orrepresentativelawsuits,however,doesnotmeanthatsuchlawsuitswillultimatelysucceed.ButifyoudoagreetoarbitrationwiththeCompany,youareagreeinginadvance,exceptasotherwiseprovided,thatyouwillnotparticipateinand,therefore,willnotseektorecovermonetaryorotherreliefunderanysuchclass,collective,and/orrepresentative(non-PAGA)lawsuit,exceptasprovidedbelow.

o However,asdiscussedaboveandexceptasprovidedbelow,ifyouagreetoarbitration,youwillnotbeprecludedfrombringingyourclaimsagainsttheCompanyorUberinanindividualarbitrationproceeding.Ifsuccessfulonsuchclaims,youcouldbeawardedmoneyorotherreliefbyanarbitrator(subjecttosplittingthecostofarbitrationasmentionedabove).

WHETHERTOAGREETOARBITRATIONISANIMPORTANTBUSINESSDECISION.ITISYOURDECISIONTOMAKE,ANDYOUSHOULDNOTRELYSOLELYUPONTHEINFORMATIONPROVIDEDINTHISAGREEMENTASITISNOTINTENDEDTOCONTAINACOMPLETEEXPLANATIONOFTHECONSEQUENCESOFARBITRATION.YOUSHOULDTAKEREASONABLESTEPSTOCONDUCTFURTHER

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RESEARCHANDTOCONSULTWITHOTHERS—INCLUDINGBUTNOTLIMITEDTOANATTORNEY—REGARDINGTHECONSEQUENCESOFYOURDECISION,JUSTASYOUWOULDWHENMAKINGANYOTHERIMPORTANTBUSINESSORLIFEDECISION.

i. HowThisArbitrationProvisionApplies.

ThisArbitrationProvisionisgovernedbytheFederalArbitrationAct,9U.S.C.§1etseq.(the“FAA”)andevidencesatransactioninvolvinginterstatecommerce.ThisArbitrationProvisionappliestoanydisputearisingoutoforrelatedtothisAgreementorterminationoftheAgreementandsurvivesaftertheAgreementterminates.NothingcontainedinthisArbitrationProvisionshallbeconstruedtopreventorexcuseyoufromutilizinganyinformalprocedureforresolutionofcomplaintsestablishedinthisAgreement(ifany),andthisArbitrationProvisionisnotintendedtobeasubstitutefortheutilizationofsuchprocedures.

Exceptasitotherwiseprovides,thisArbitrationProvisionisintendedtoapplytotheresolutionofdisputesthatotherwisewouldberesolvedinacourtoflaworbeforeanyforumotherthanarbitration,withtheexceptionofproceedingsthatmustbeexhaustedunderapplicablelawbeforepursuingaclaiminacourtoflaworinanyforumotherthanarbitration.Exceptasitotherwiseprovides,thisArbitrationProvisionrequiresallsuchdisputestoberesolvedonlybyanarbitratorthroughfinalandbindingarbitrationonanindividualbasisonlyandnotbywayofcourtorjurytrial,orbywayofclass,collective,orrepresentativeaction.

ExceptasprovidedinSection15.3(v),below,regardingtheClassActionWaiver,suchdisputesincludewithoutlimitationdisputesarisingoutoforrelatingtointerpretationorapplicationofthisArbitrationProvision,includingtheenforceability,revocabilityorvalidityoftheArbitrationProvisionoranyportionoftheArbitrationProvision.AllsuchmattersshallbedecidedbyanArbitratorandnotbyacourtorjudge.However,assetforthbelow,theprecedingsentencesshallnotapplytodisputesrelatingtotheinterpretationorapplicationoftheClassActionWaiverorPAGAWaiverbelow,includingtheirenforceability,revocabilityorvalidity.

Exceptasitotherwiseprovides,thisArbitrationProvisionalsoapplies,withoutlimitation,toalldisputesbetweenYouandtheCompanyorUber,aswellasalldisputesbetweenYouandtheCompany’sorUber’sfiduciaries,administrators,affiliates,subsidiaries,parents,andallsuccessorsandassignsofanyofthem,includingbutnotlimitedtoanydisputesarisingoutoforrelatedtothisAgreementanddisputesarisingoutoforrelatedtoyourrelationshipwiththeCompany,includingterminationoftherelationship.ThisArbitrationProvisionalsoapplies,withoutlimitation,todisputesregardinganycity,county,stateorfederalwage-hourlaw,tradesecrets,unfaircompetition,compensation,breaksandrestperiods,expensereimbursement,termination,harassmentandclaimsarisingundertheUniformTradeSecretsAct,CivilRightsActof1964,AmericansWithDisabilitiesAct,AgeDiscriminationinEmploymentAct,FamilyMedicalLeaveAct,FairLaborStandardsAct,EmployeeRetirementIncomeSecurityAct(exceptforindividualclaimsforemployeebenefitsunderanybenefitplansponsoredbytheCompanyandcoveredbytheEmployeeRetirementIncomeSecurityActof1974orfundedbyinsurance),GeneticInformationNon-DiscriminationAct,andstatestatutes,ifany,addressingthesameorsimilarsubjectmatters,andallothersimilarfederalandstatestatutoryandcommonlawclaims.

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ThisAgreementisintendedtorequirearbitrationofeveryclaimordisputethatlawfullycanbearbitrated,exceptforthoseclaimsanddisputeswhichbythetermsofthisAgreementareexpresslyexcludedfromtheArbitrationProvision.

UberTechnologies,Inc.isanintended,thirdpartybeneficiaryofthisAgreement.

ii. LimitationsOnHowThisAgreementApplies.

ThedisputesandclaimssetforthbelowshallnotbesubjecttoarbitrationandtherequirementtoarbitratesetforthinthisArbitrationProvisionshallnotapply:

ArepresentativeactionbroughtonbehalfofothersunderthePrivateAttorneysGeneralActof2004(“PAGA”),CaliforniaLaborCode§2698etseq.,totheextentwaiverofsuchaclaimisdeemedunenforceablebyacourtofcompetentjurisdiction;

Claimsforworkerscompensation,statedisabilityinsuranceandunemploymentinsurancebenefits;

RegardlessofanyothertermsofthisAgreement,nothingpreventsyoufrommakingareporttoorfilingaclaimorchargewiththeEqualEmploymentOpportunityCommission,U.S.DepartmentofLabor,SecuritiesExchangeCommission,NationalLaborRelationsBoard,orOfficeofFederalContractCompliancePrograms,andnothinginthisAgreementorArbitrationProvisionpreventstheinvestigationbyagovernmentagencyofanyreport,claimorchargeotherwisecoveredbythisArbitrationProvision.NothinginthisArbitrationProvisionshallbedeemedtoprecludeorexcuseapartyfrombringinganadministrativeclaimbeforeanyagencyinordertofulfilltheparty'sobligationtoexhaustadministrativeremediesbeforemakingaclaiminarbitration;

DisputesthatmaynotbesubjecttoapredisputearbitrationagreementpursuanttoapplicableFederallaworExecutiveOrderareexcludedfromthecoverageofthisArbitrationProvision;

Disputesregardingyour,theCompany’s,orUber’sintellectualpropertyrights;

ThisArbitrationProvisionshallnotbeconstruedtorequirethearbitrationofanyclaimsagainstacontractorthatmaynotbethesubjectofamandatoryarbitrationagreementasprovidedbysection8116oftheDepartmentofDefense("DoD")AppropriationsActforFiscalYear2010(Pub.L.111-118),section8102oftheDepartmentofDefense("DoD")AppropriationsActforFiscalYear2011(Pub.L.112-10,DivisionA),andtheirimplementingregulations,oranysuccessorDoDappropriationsactaddressingthearbitrabilityofclaims.

iii. SelectingTheArbitratorandLocationoftheArbitration.

TheArbitratorshallbeselectedbymutualagreementoftheCompanyandyou.UnlessyouandtheCompanymutuallyagreeotherwise,theArbitratorshallbeanattorneylicensedtopracticeinthelocationwherethearbitrationproceedingwillbeconductedoraretiredfederalorstatejudicialofficerwhopresidedinthejurisdictionwherethearbitrationwillbeconducted.IfthePartiescannotagreeonanArbitrator,thenanarbitratorwillbeselectedusingthealternatestrikemethodfromalistoffive(5)neutralarbitratorsprovidedbyJAMS(JudicialArbitration&MediationServices).Youwillhavetheoptionofmakingthefirststrike.IfaJAMSarbitratorisused,thentheJAMSStreamlinedArbitrationRules&Proceduresruleswillapply;however,ifthereisaconflictbetweentheJAMSRulesandthisAgreement,thisAgreementshallgovern.Thoserulesareavailablehere:

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http://www.jamsadr.com/rules-streamlined-arbitration/

Thelocationofthearbitrationproceedingshallbenomorethan45milesfromtheplacewhereyoulastprovidedtransportationservicesunderthisAgreement,unlesseachpartytothearbitrationagreesinwritingotherwise.

iv. StartingTheArbitration.

Allclaimsinarbitrationaresubjecttothesamestatutesoflimitationthatwouldapplyincourt.Thepartybringingtheclaimmustdemandarbitrationinwritinganddeliverthewrittendemandbyhandorfirstclassmailtotheotherpartywithintheapplicablestatuteoflimitationsperiod.ThedemandforarbitrationshallincludeidentificationoftheParties,astatementofthelegalandfactualbasisoftheclaim(s),andaspecificationoftheremedysought.AnydemandforarbitrationmadetotheCompanyorUbershallbeprovidedtoLegal,Rasier,LLC,1455MarketSt.,Ste.400,SanFranciscoCA94103.Thearbitratorshallresolvealldisputesregardingthetimelinessorproprietyofthedemandforarbitration.Apartymayapplytoacourtofcompetentjurisdictionfortemporaryorpreliminaryinjunctivereliefinconnectionwithanarbitrablecontroversy,butonlyuponthegroundthattheawardtowhichthatpartymaybeentitledmayberenderedineffectualwithoutsuchprovisionalrelief.

v. HowArbitrationProceedingsAreConducted.

Inarbitration,thePartieswillhavetherighttoconductadequatecivildiscovery,bringdispositivemotions,andpresentwitnessesandevidenceasneededtopresenttheircasesanddefenses,andanydisputesinthisregardshallberesolvedbytheArbitrator.

YouandtheCompanyagreetoresolveanydisputethatisinarbitrationonanindividualbasisonly,andnotonaclass,collectiveaction,orrepresentativebasis(“ClassActionWaiver”).TheArbitratorshallhavenoauthoritytoconsiderorresolveanyclaimorissueanyreliefonanybasisotherthananindividualbasis.TheArbitratorshallhavenoauthoritytoconsiderorresolveanyclaimorissueanyreliefonaclass,collective,orrepresentativebasis.NotwithstandinganyotherprovisionofthisAgreement,theArbitrationProvisionortheJAMSStreamlinedArbitrationRules&Procedures,disputesregardingtheenforceability,revocabilityorvalidityoftheClassActionWaivermayberesolvedonlybyacivilcourtofcompetentjurisdictionandnotbyanarbitrator.Inanycaseinwhich(1)thedisputeisfiledasaclass,collective,orrepresentativeactionand(2)thereisafinaljudicialdeterminationthatallorpartoftheClassActionWaiverunenforceable,theclass,collective,and/orrepresentativeactiontothatextentmustbelitigatedinacivilcourtofcompetentjurisdiction,buttheportionoftheClassActionWaiverthatisenforceableshallbeenforcedinarbitration.

WhiletheCompanywillnottakeanyretaliatoryactioninresponsetoanyexerciseofrightsyoumayhaveunderSection7oftheNationalLaborRelationsAct,ifany,theCompanyshallnotbeprecludedfrommovingtoenforceitsrightsundertheFAAtocompelarbitrationonthetermsandconditionssetforthinthisAgreement.

PrivateAttorneysGeneralAct.

NotwithstandinganyotherprovisionofthisAgreementortheArbitrationProvision,totheextentpermittedbylaw,(1)YouandCompanyagreenottobringarepresentativeactiononbehalfofothersunderthePrivateAttorneysGeneralActof2004(“PAGA”),CaliforniaLaborCode§2698etseq.,inanycourtorinarbitration,and(2)foranyclaimbroughtonaprivateattorneygeneralbasis—i.e.,where

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youareseekingtopursueaclaimonbehalfofagovernmententity—bothyouandCompanyagreethatanysuchdisputeshallberesolvedinarbitrationonanindividualbasisonly(i.e.,toresolvewhetheryouhavepersonallybeenaggrievedorsubjecttoanyviolationsoflaw),andthatsuchanactionmaynotbeusedtoresolvetheclaimsorrightsofotherindividualsinasingleorcollectiveproceeding(i.e.,toresolvewhetherotherindividualshavebeenaggrievedorsubjecttoanyviolationsoflaw)(“PAGAWaiver”).NotwithstandinganyotherprovisionofthisAgreementortheArbitrationProvision,thevalidityofthePAGAWaivermayberesolvedonlybyacivilcourtofcompetentjurisdictionandnotbyanarbitrator.IfanyprovisionofthePAGAWaiverisfoundtobeunenforceableorunlawfulforanyreason,(1)theunenforceableprovisionshallbeseveredfromthisAgreement;(2)severanceoftheunenforceableprovisionshallhavenoimpactwhatsoeverontheArbitrationProvisionortheParties’attempttoarbitrateanyremainingclaimsonanindividualbasispursuanttotheArbitrationProvision;and(3)anyrepresentativeactionbroughtunderPAGAonbehalfofothersmustbelitigatedinacivilcourtofcompetentjurisdictionandnotinarbitration.TotheextentthatthereareanyclaimstobelitigatedinacivilcourtofcompetentjurisdictionbecauseacivilcourtofcompetentjurisdictiondeterminesthatthePAGAWaiverisunenforceablewithrespecttothoseclaims,thePartiesagreethatlitigationofthoseclaimsshallbestayedpendingtheoutcomeofanyindividualclaimsinarbitration.

vi. PayingForTheArbitration.

Eachpartywillpaythefeesforhis,heroritsownattorneys,subjecttoanyremediestowhichthatpartymaylaterbeentitledunderapplicablelaw(i.e.,apartyprevailsonaclaimthatprovidesfortheawardofreasonableattorneyfeestotheprevailingparty).Inallcaseswhererequiredbylaw,theCompanywillpaytheArbitrator'sandarbitrationfees.IfunderapplicablelawtheCompanyisnotrequiredtopayalloftheArbitrator’sand/orarbitrationfees,suchfee(s)willbeapportionedequallybetweenthePartiesorasotherwiserequiredbyapplicablelaw.However,youwillnotberequiredtobearanytypeoffeeorexpensethatyouwouldnotberequiredtobearifyouhadfiledtheactioninacourtoflaw.AnydisputesinthatregardwillberesolvedbytheArbitratorassoonaspracticableaftertheArbitratorisselected,andCompanyshallbearalloftheArbitrator’sandarbitrationfeesuntilsuchtimeastheArbitratorresolvesanysuchdispute.

vii. TheArbitrationHearingAndAward.

ThePartieswillarbitratetheirdisputebeforetheArbitrator,whoshallconferwiththePartiesregardingtheconductofthehearingandresolveanydisputesthePartiesmayhaveinthatregard.Within30daysofthecloseofthearbitrationhearing,orwithinalongerperiodoftimeasagreedtobythePartiesorasorderedbytheArbitrator,anypartywillhavetherighttoprepare,serveontheotherpartyandfilewiththeArbitratorabrief.TheArbitratormayawardanypartyanyremedytowhichthatpartyisentitledunderapplicablelaw,butsuchremediesshallbelimitedtothosethatwouldbeavailabletoapartyinhisorherindividualcapacityinacourtoflawfortheclaimspresentedtoanddecidedbytheArbitrator,andnoremediesthatotherwisewouldbeavailabletoanindividualinacourtoflawwillbeforfeitedbyvirtueofthisArbitrationProvision.TheArbitratorwillissueadecisionorawardinwriting,statingtheessentialfindingsoffactandconclusionsoflaw.Acourtofcompetentjurisdictionshallhavetheauthoritytoenterajudgmentupontheawardmadepursuanttothearbitration.TheArbitratorshallnothavethepowertocommiterrorsoflaworlegalreasoning,andtheawardmaybevacatedorcorrectedonappealtoacourtofcompetentjurisdictionforanysucherror.

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viii. YourRightToOptOutOfArbitration.

ArbitrationisnotamandatoryconditionofyourcontractualrelationshipwiththeCompany.IfyoudonotwanttobesubjecttothisArbitrationProvision,youmayoptoutofthisArbitrationProvisionbynotifyingtheCompanyinwritingofyourdesiretooptoutofthisArbitrationProvision,eitherby(1)sending,within30daysofthedatethisAgreementisexecutedbyyou,[email protected],statingyournameandintenttooptoutoftheArbitrationProvisionor(2)bysendingaletterbyU.S.Mail,orbyanynationallyrecognizeddeliveryservice(e.g,UPS,FederalExpress,etc.),orbyhanddeliveryto:

LegalRasier,LLC1455MarketSt.,Ste.400SanFranciscoCA94103

Inordertobeeffective,theletterunderoption(2)mustclearlyindicateyourintenttooptoutofthisArbitrationProvision,andmustbedatedandsigned.Theenvelopecontainingthesignedlettermustbereceived(ifdeliveredbyhand)orpost-markedwithin30daysofthedatethisAgreementisexecutedbyyou.YourwritingoptingoutofthisArbitrationProvision,whethersentby(1)or(2),willbefiledwithacopyofthisAgreementandmaintainedbytheCompany.ShouldyounotoptoutofthisArbitrationProvisionwithinthe30-dayperiod,youandtheCompanyshallbeboundbythetermsofthisArbitrationProvision.YouhavetherighttoconsultwithcounselofyourchoiceconcerningthisArbitrationProvision.Youunderstandthatyouwillnotbesubjecttoretaliationifyouexerciseyourrighttoassertclaimsoropt-outofcoverageunderthisArbitrationProvision.

ix. FullandCompleteAgreementRelatedtoFormalResolutionofDisputes;EnforcementOfThisAgreement.

ThisArbitrationProvisionisthefullandcompleteagreementrelatingtotheformalresolutionofdisputesarisingoutofthisAgreement.Exceptasstatedinsubsectionv,above,intheeventanyportionofthisArbitrationProvisionisdeemedunenforceable,theremainderofthisArbitrationProvisionwillbeenforceable.

Byclicking“Iaccept”,youexpresslyacknowledgethatyouhaveread,understood,andtakenstepstothoughtfullyconsidertheconsequencesofthisAgreement,thatyouagreetobeboundbythetermsandconditionsoftheAgreement,andthatyouarelegallycompetenttoenterintothisAgreementwithCompany.