Technology Tools for Managing Talent Mobility

Tara NeilsonNatalie Campbell

CERC Conference 2012

Many products available to assist with online RFI / RFP process Return on investment calculation is critical to ensure that the online tool

is appropriate based on scope of services

What to consider when moving to an online procurement tool?

Flexibility for internal use and for suppliers Scope of services Who are the main stakeholders in the decision process? Timing

Procuring Mobility Partners - Request for Information / Request for Proposal

CERC Conference 2012

If mobility services are being managed in house, mobility is typically managed by a formal mobility management system or HRIS system

If mobility services are being outsourced, items for consideration: Clear understanding of “system of record” What are the reporting needs? Are the critical data elements

identified? How accessible is the data?

What control or audit requirements need to be adhered to?

Managing Mobility Services

CERC Conference 2012

Access to real time information 24 / 7 Demographic Service status Financial

Online reporting including analytic information

Assurance that the Transferee / Assignee has the resources to manage their relocation

Needs of Mobility Team

CERC Conference 2012

The “new” normal: Flexibility in communication Ability to self service Access to real time information 24 /7 for any device

Social media / networking: Online support for the employee and family First hand, on the ground information Complex and can be administratively difficult to manage

Needs of Transferees & Assignees

CERC Conference 2012

Mobile compatible vs. apps

Tools currently available within the mobility industry: Status tracking Expense submission Days in country Statistical information

Mobile Technology

CERC Conference 2012

How can technology increase acceptance rates of assignments and transfers?

Online information portals to “sell” the new location Educational information regarding policy entitlements, process and roles /

responsibilities Timelines to set the proper expectations Testimonials from past current Assignees or Transferees

Technology and Recruitment

CERC Conference 2012

Group 1 - Assignee or Transferee Group 2 – Mobility TeamGroup 3 - Procurement

Blue sky uses of technology or enhancements that your role could leverage within the mobility process.

What are the key challenges that your role will experience with implementing these ideas? What are

the benefits? Are there disadvantages?

Breakout Session