Technology Update

TSAG Meeting 7/8/04

Announcements

New Interim Director of User Support

Services: Bill Hardy

Outage on July 17

Udrive status

Anyone using the “U” drive letter for anything else?

Outage on July 17

Network changes related to: OSPF routing Subnet realignment Request all pending networking changes ASAP

OS-level (HP) kernel patches Mirapoint AntiSpam Web Interface WebCT application patches (?) Self-Maintenance PIN facility

Spam: An ever growing problem! Steps Taken:

Updating anti-spam tagging (SpamAssassin) Incorporating Black Lists (https://www.csun.edu/~itrsec)

SBL - Spamhaus Block List CBL - Composite Blocking List NJABL - Not Just Another Bogus List

Next Steps: Enable Mirapoint Antispam web interface: provides more intuitive

end-user control SPF (Sender Policy Framework): implies behavioral change

Bottom line: Users must decide what is spam and what is not! Local Tech support is needed to help users to

setup filters via Webmail utilize antispam features of e-mail clients understand the limitations of automated filtering, etc.

UTBI: Anti-Virus Purchase A PO has been issued for campus-wide anti-virus license with

Symantec 8,000 on-campus licenses (~$9.44/license, ~$4.50 annual) 4,000 off-campus faculty/staff licenses (onetime $3.09/license) 30,000 student licenses ($1.07/license)

Distribution of software Off-campus Faculty and Staff (no student assistants) computers via ITR Off-campus Student computers via Student Affairs (includes Housing) On-campus computers via local IT units

Your tasks: Provide a count of the number of desktops in your area:

Mac, Windows, and Unix variants Indicate if you are going to

Run local anti-virus definition distribution server Utilize the Enterprise anti-virus definition distribution server Off-campus computers will only use live update directly from Symantec

POC for software: Steve.Dan & David.Sorkin

Microsoft Work At Home (WAH) Purchases handled via ASAP software and/or the

University Bookstore Program includes:

Windows XP Pro Office 2003 Professional Office 2004 for MAC

Limitations: Only one copy can be install on a faculty/staff computer Employee is the primary user of the computer Software is used, primarily, for work-related purposes Media provide by ASAP or Bookstore, separate key codes,

and soft ware is not to be duplicated and/or re-distributed

Microsoft IE Browser Patch

Several sources have reported security problems related to the IE browser

Patches have been released by MS, but a vulnerability remains.

Recommendations from various sources: Patch all your IE browsers Set security settings to high Disable Active scripting and ActiveX controls

Need Patch Management!

Self-Maintenance PIN facility

Student PINs currently modified directly only in PS/SA

Planned changes: Web interface to update both

The Campus Directory PS SA

Tools to be updated User Account Maintenance

(https://www.csun.edu/account) Administrative Maintenance will include

(https://www.csun.edu/helpdesk/setpassword) Possible date of release: July 17

Account Cleanup

We have a large number of dormant, unclassified accounts: Password have expired E-mail quota limit set to zero

These accounts will be deleted soon Your tasks:

Review local usage of department and special accounts. Remind users to double check their account classification

via https://www.csun.edu/account Review next set of identified accounts

http://www.csun.edu/tsag/dormantaccounts2.xls