Technology’s Achilles Heel: Technology’s Achilles Heel: Achieving High-Quality Achieving High-Quality ImplementationImplementation

Research Paper by Gene E Hall (2010)

Presented by Sukma Putra – Leading Change in the Digital Age

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Presentation OutlinePresentation OutlineIntroductionThe metaphor of the ‘implementation bridge’Four research based constructs (Levels of Use;

Innovation Configurations; Stages of Concern; Change Facilitator Style)

DiscussionConclusion

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Technology educators and school staffs are frequently challenged to accomplish high levels of implementation

“The hardest thing about technology is not selling them on it. It is getting them to use it!” Phil H, as cited in Hall, p.231

“By developing a new form or process does not guarantee that it will be widely used” (Cuban’s, 1986)

Introduction

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“An exciting array of technology resources is available to today’s teachers and classrooms, however, how each is used and the extent of use by teachers and students varies dramatically.” p.231

“There is also a gap between students’ use of technology outside the classroom (MP3 players and soc-med) and what they do in the classroom (e.g. printing docs).” p.232

“Many promising technologies are widely available, but the Achilles heel is a lack of understanding about what is involved in helping teachers to fully implement and integrate their uses.”p.232

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“Development of a promising technology does not guarantee that it will achieve widespread use.” p.232

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Evaluation of Technology InnovationEvaluation of Technology InnovationFour simple question (innovation disseminated) p.232

1. Is it being used?2. How well is it being used?3. What factors are affecting its use/nonuse?4. What are the outcomes?

The Diffusion of Innovation model (Rogers, 2003) is one way of understanding change. This model accepts that not everyone will adopt the innovation at the same time, some are quick, whereas others deliberate and delay. p.232

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“The challenge of accomplishing sustained and widespread integrated uses of technology is the metaphorical equivalent of providing a bridge to facilitate teachers and schools progressing across a bridge.” p.235

Providing an implementation bridge will result in more frequent and higher quality use for teachers and schools.

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Four Research Based ConstructFour Research Based Construct

Levels of Use (LoU)This provides operational definition of three

distinguishable ways that an individual or group can be a nonuser and five ways and individual or group can be users. p. 236

Innovation Configurations (IC)Developers should describe their ideal configurations

clearly and in operational terms. Example on p.240.

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Four Research Based Construct Four Research Based Construct (cont.)(cont.)Stages of Concern (SoC)This provides a construct and measures for

understanding the personal side of change from beginning to the end of a change process

Change Facilitator Style (CFS)This address the importance of administrator leadership

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Discussion Discussion 1. From the four research based constructs, which

one is the most difficult to be implemented in your context? Why?

2. Do you have similar or different strategy used as a technique to achieving high quality implementation in your school? What can be done to facilitate further implementation?

3. In terms of the leadership in your school/organisation, what are the implications of applying changing facilitator style (CFS)?

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ConclusionConclusionCurrently, many education technology scholars and practitioners are engaged with some of the most promising and interesting innovations.

The real issue is not with the technology innovations, but more likely on under appreciating the challenges of implementation.

The needs are so high for schools to improve student outcomes and the promises so powerful with integrating uses of technology that the challenges of implementation must be overcome.

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ReferenceReference

Hall, G. (2010).Technologies Achilles heel: Achieving high-quality implementation. Journal of Research on Technology in Education. 42(3), pp. 231-253.

http://blog.flurry.com/?Tag=Usage%20Statistics

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