tecoenergy.com life runs on energy sm managing the challenges of an aging workforce tracy mcphail,...

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LIFE RUNS ON ENERGYSM

Managing the Challenges of an Aging Workforce

Tracy McPhail, Ph.D., SPHR


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Built In Bifocals with magnifier

When magnification is not enough use Narrator

http://www.microsoft.com/enable/aging/tips.aspx


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Aging Workforce and Business Operations

People 45 years and older comprise 37% of the US labor Force

North American Electric Power Industry is comprised of:

– 3000+ electric utilities

– 120 million residential customers

– 16 million commercial customers

– 700K High Voltage Transmission lines valued at $160 Billion

– 5 million miles of distribution lines valued at $140 Billion


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American Public Power Association did a study of Workforce Planning Efforts of Power Utilities and found that :

50% of the utilities track age of their workforce

Of those utilities all had a workforce in which 87% were over 40 years old.

62% of the workforce had 15+ years of service

77% of the companies did not have a formal plan to respond to workforce needs


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Utility Industry has a workforce that has at least double the number of 40+ workers as other industries

At 50+ utility craft workers have the highest average age of any industry

Higher possibility of a workforce of inexperienced operators, system planners and engineers

DOE- Homeland Security


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Utility Industry Initiatives

Center for Energy Workforce Development (CEWD) The Center for Energy Workforce Development is a non-profit consortium that was formed in March, 2006. CEWD is the first partnership between utilities, their associations, contractors and unions to focus on the need to build a skilled workforce pipeline that will meet future industry needs.

Florida Energy Workforce Consortium (FEWC): The consortium was formed in April 2006 to identify and develop solutions to meet the current and future workforce needs of utilities in Florida.

Florida Construction Users Roundtable (FCURT): The mission of FCURT is to provide Florida Construction Industry Users and their Associates a Forum for effective exchange of information, views, practices, and policies to help Members improve their Business Operations.


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TECO Energy, Inc.Overview


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The Men and Women of TECO Energy

4,900 team members

3,000 are local to Tampa Bay area


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Our Core Values

Safety

Integrity/Ethical Behavior

Respect for Others

Achievement with a Sense of Urgency

Customer Service


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TECO Energy, Inc.

TECO Energy, Inc. (NYSE:TE)

– Energy-related holding company

– Based in Tampa, Florida

– Mostly known for: Tampa Electric

Peoples Gas


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One Company, Five Businesses

Florida Utilities Other Businesses


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Tampa Electric

Electric utility

Started in 1899

West Central Florida

– 2000 sq. miles

– Hillsborough

– Portions of : Polk, Pasco and Pinellas

2,400 team members

645,000 customers

Median Age: 46

Median LOS: 17


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Clean-burning power stations

H.L. Culbreath Bayside Power Station

– Converted coal to natural gas

Big Bend Power Station

– Scrubbers and SCR technology

Polk Power Station

– Clean-coal gasification (IGCC)

– 10-Year anniversary 1996-2006


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Peoples Gas System

Natural gas utility

Started in 1895

Statewide presence

563 team members

320,000 customers

Median Age: 46

Median LOS: 12


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Florida Service Areas

Tampa Electric

Peoples Gas


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TECO Coal

Coal mining/processing

U.S. and international markets

Mines in Kentucky, Virginia and Tennessee

900 team members

Produces 9 million tons/year +

Median Age: 42

Median LOS: 5 Years


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TECO Transport

TECO Ocean Shipping

– Domestic/international shipping

– Tampa, FL

TECO Barge Line

– Inland, U.S. waterways

– Metropolis, IL

TECO Bulk Terminal

– Storage/transfer for import/export

– Davant, LA

1,100 team members

Median Age: 43

Median LOS: 11 years


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TECO Guatemala

Two power plants with long-term sales agreements

24% ownership in largest Guatemalan electric utility

145 team members

Median Age: 38

Median LOS: 5 years


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One Company/Five Businesses(2005 data)

YTD Net Income

43%

8%

32%

5%

12%

Tampa Electric Peoples Gas TECO Coal

TECO Transport TECO Guatemala


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Challenges

The Center on Aging and Work at Boston College

– www.BC.EDU/AGINGANDWORK

Workforce Planning

Engagement/ Retention

Health/Safety


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Our Response to the Challenge

Ensuring we have Human Resources to meet projected needs

Keep experienced employees performing as long as possible

Change recruitment strategies to meet demand


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Industry-wide Aging Workforce Challenges

140 K

145 K

150 K

155 K

160 K

165 K

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

Civilian Labor Force (employed or looking for work)

Employment (jobs available)

Source: Snodgrass, Center for Energy Workforce Development 2006

More jobs than people

External labor market data forecastsJobs vs. employees


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Corporate Wide Workforce Planning

CHRO supported by HR and HR generalists two process points

Includes traditional succession planning focusing on key positions: CEO, COO, CFO, CHRO, CIO, various Directors

Includes Operation Critical positions: Journeyman Lineman, IGCC process specialists, Watch Engineers


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Critical Positions

Non-degreed essential positions

– Linemen / Troublemen

– Call center professionals

– Skilled trade crafts

– Power plant operators

Degreed essential professionals

– Engineers

– Accountants

– I/T professionals


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Recruitment and Staffing

Involvement in State and National Consortiums

Help Build pipeline by partnering with educational institutions

– Hillsborough County School Administrators

Continue Strong Presence in the Market


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Engagement/Retention

Older workers may work past traditional retirement age when they have:

– Flexible work schedules

– Engaging work

– Opportunity for learning and development

– Need to increase financial security before retirement


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Knowledge Transfer

Utilize the expertise within

MDA and LDA

Peer coaching

Officer involvement in learning

Job rotation as a form of development and recognition


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Purge Manifold Valving Who’s Who

* Before we begin Let’s Identify the Purge Manifold Valving * -- Generator at 34 psig H2, Online Valving Shown --

(A) From H2 Supply Silo Approx. 55 - 75 psig

(B) From CO2 Supply Silo

SV-1 3-Way

Selector Valve

20GK-1 Gen H2

Auto Purge (Vent)

Sov

SV-1

20GK-1

# 56

# 60

# 77

# 55

# 58

# 75

# 68

# 54

# 97

# 71

20PM-1 CO2 Auto Block Sov

# 75 H2 Supply Isolation Valve

# 60 CO2 Supply

Isolation Valve

# 56 H2 or CO2

Throttling Valve to VENT

# 58 Gen. CO2

Distribution Pipe Isolation Valve

# 55 Gen. H2 Distribution Pipe

Isolation Valve

A

B

# 97 CO2 Purge to H2

Turbine / Collector End Analyzers Isolation Valve

# 71 Aux. CO2 Purge Connection

Pt. Isolation Valve

# 77 CO2 Auto Block Sov

(20PM-1) Manual Bypass Valve

To VENT

(C) To -- From Generator CO2 Distribution Pipe Header

C

D

(D) To -- From Generator H2 Distribution Pipe Header

20PM-1 COIL

20PM-1

# 68 Instrument Quality Purge / Fill Air

Connection Pt. Isolation Valve

# 54 20GK-1 Auto Purge

Sov Isolation Valve

Quit


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Health/Safety

Higher incidence certain chronic illness/disease

– Inform Participants

– Focus on prevention

Modify work to respond to issues with aging

– Ergonomic initiatives

– Accessibility to tool boxes

– Hydraulic lifts and power tools

– Elevated walkways to eliminate ladders and stairs


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Post Retirement


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The Future

Integrated learning management and talent management systems

Utilize data to drive strategy to build, buy and contract

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Questions?

tecoenergy.com life runs on energy sm managing the challenges of an aging workforce tracy mcphail,...

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