Ted PolenskyDirector of Loss PreventionBODDIE-NOELL ENTERPRISES

Pre-Employment Screening

“Screening Out the Problem”

370 LOCATIONS

5 STATES

12,000 PEOPLE

Multiple Concepts

Hiri

ng

Cha

lleng

es Recognizing the Importance

Selecting Quality Candidates

High Cost of Turnover

Our

Pas

tBasic RecruitmentFace-to-Face interviewsPre-Employment Assessment

• TeleScreenReference ChecksBackground Checks (Criminal/Credit) & Drug Test

• Management only

New

D

irect

ion

2006 Recognized Need for Change

1. Hiring of Full-time recruiter• Strategic Markets

2. Criminal Background Test• All Hires FT & PT• 5 Restaurants

Where are we today?Two Fulltime Recruiters

Telephonic / Web-Based InterviewEnhance Training for GMs on Face-

to-Face InterviewsRetail Theft Contributory DatabaseCriminal Background Checks for all

Positions

Tele

phon

ic

Web-based

In

terv

iew

TeleScreen91 QuestionsFocused on:• BNE Values• Customers

Service• Attitudes • Theft• Drugs

Ret

ail T

heft

Dat

abas

eEsteemRetail Theft Contributory DatabaseBecame Subscriber 2011Database for Admitted Theft• Incident involves theft of merchandise, cash,

company or personal property valued at $5 or more

• Person who committed theft is 16 or older• Signed admission of guilt• Must contribute to participate• Real time

3% Hit rate

Crim

inal

B

ackg

roun

d C

heck

s2007 Began Checks for all positionsProgressive model• StagesMore Extensive for Management• Including MVR CheckAdjudication Model• Convictions Only• Eligible, Ineligible, Decisional• All Decisionals Scored by Dir of LP

Process is a “Living” DocumentApril 2012 EEOC issued new Enforcement Guidelines

• No Opportunity for Public Input/Discussion

• Main Concern - Disparate ImpactMust Consider:

• Nature & Gravity of Offense• The Time since the Offense • The Nature of the Job Sought

Individualized AssessmentNotification

• Pre-Adverse Action Letter• Opportunity to Explain

Relevant Individualized Evidence • Facts/Circumstances• Similar Job Held Post conviction• Rehabilitation Efforts

Criminal Background Testvideo PLACEHOLDER

2009 99%2010 92%2011 89%Annualized for 2012 86%

turnover

CREW

Results

turnover

GEN

ERAL

MAN

AGER

2009 12%2010 7%2011 10%Annualized for 2012 7%

Results

Cos

t of

Turn

over Unit Level Managers

• $19,028Unit Level Hourly

• $2,228

2006 “People Report”

2009 1.14%2010 1.01%2011 .97%YTD for 2012 .76%GAP

Results

2009 1.1%2010 3.4%2011 5.0%YTD for 2012 5.6%

increases

SALE

SResults

&VI

SIO

N

VALU

ES

prevention

LOSS

TED POLENSKYDIRECTOR

CURT WAINWRIGHTMANAGER

Holly KeaAdministrative

Assistant

Questions?