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Telecom TrainingTopic: DuraFon PRO Configurations

Telecom TrainingTopic: DuraFon PRO Configurations

Presented by Daniel Koczwara

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Phonecompany

PSTN lines PRO basestation

714-555-0001 line 1

Handsets have equal access to all linesinbound and outbound (not line dedicated)

714-555-0002 line 2

714-555-0003 line 3

714-555-0004 line 4

Port 1

Port 2

Port 3

Port 4

Line detection should be turned on so if lessthan four lines are used, the handset doesn’tgo to that unused line.

Using a PRO as a stand alonewithout a PBX

For a SOHO application the 4-line model can support a 4-line hunt group.

Make sure to separate the phone jacks so each jack has it’s own linebecause a two-line RJ-14 L1/L2 jack is not supported (see next slide).

Limitations: Two concurrent calls per handset. No voicemail. Cannot splitthe line and share with a non-EnGenius phone (but will join in on calls).

366M1-50

RJ11 Jacks (one jack per line/port)

Requires (4) RJ11 Cords

PBX/CO Interface

Crimp RJ11 connectors to 4prcable (CAT3/CAT5 ETC.)

Connect RJ11 Cords to Base Ports

One cord per line/port

Wiring tip: Each of the Line portsgets one pair and center pins only

RJ11Connector

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DuraFon PRO default settings are“ring all” regardless of which line

port gets the call. Good forSOHO with roll over / hunt group,

but not good behind a PBX.Ext. 100Ext. 101Ext. 102Ext. 103

Ext. 200

Ext. 201Ext. 202Ext. 203

DuraFon PRO (ID 00)

Port 1 = all handsets

Port 2 = all handsetsPort 3 = all handsetsPort 4 = all handsets

Desk Phone x100Desk Phone x101Desk Phone x102Desk Phone x103

Hs“10”

Port 1 inbound willring all handsets

Hs“11”

Hs“12”

Hs“13”

Outbound, all handsetshave access to all portsstarting with port 1.

(Digital extensions)

(Analog extensions)

Default (out of the box) PRO settings(Why line dedication is required behind a PBX)

PBX System

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Ext. 100Ext. 101Ext. 102Ext. 103

Ext. 200Ext. 201Ext. 202Ext. 203

DuraFon PRO (ID 00)

Port 1 = 10Port 2 = 11Port 3 = 12Port 4 = 13

In this configuration, the DuraFon PRO has been line dedicated. Seequick reference sheet for line dedication instructions.

Each handset hasexclusive inbound

and outbound accessto that port only.


Hs“10”

Hs“11”

Hs“12”

Hs“13”

PRO programmed with dedicated line ports(most common configuration behind a PBX)

PBX System(Digital extensions)

Analog Extensions

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Ext. 200Ext. 201

Ext. 202Ext. 203

Ext. 204Ext. 205Ext. 206Ext. 207

Durafon PRO (not linked, base id 00)

Port 1Port 2Port 3Port 4

Hs10

Hs13

Port 1Port 2Port 3Port 4

Hs10Hs11

Hs12

Desk Phone x 100Desk Phone x 101Desk Phone x 102Desk Phone x 103

Hs11Hs12Hs13

Ext. 101

Ext. 103Ext. 102

Ext. 100

2-way & broadcastradio group

2-way & broadcastradio group

Durafon PRO (not linked, base id 00)

Keep at least 30 feetseparation

between antennas

Two PRO systems behind a PBX(not linked and not recommended)

(Analog extensions)

(Analog extensions)


PBX System

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Ext. 100Ext. 101Ext. 102Ext. 103

Ext. 501Ext. 502Ext. 503Ext. 504

DuraFon PROPort 1 = AA onPort 2 = AA onPort 3 = AA onPort 4 = AA on

*On the PBX side via programming, if extension 500 is dialed, it first rings to 501. When 501 isbusy, rings to 502 etc.

*On the EnGenius side, note, with AA “ON”, phones will no longer ring right away, instead thecaller will hear one to two rings, then the AA will pick up. The customizable AA greeting is thenheard. The caller can then choose ID10-99 so to reach that specific person.* Maximum record greeting length = 128 seconds. Only one record greeting for all ports.

* The Auto Attendant feature is not available with the 1x model.

* Walkie handsets cannot get inbound calls including calls from the AA (only handset transferred calls).


PRO“Auto Attendant” Feature

PBX System

Ext. 500 = Ring Group(501-504)

Analog Extensions

Up to 90 handsets(ID10-99)

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Ext. 100Ext. 101Ext. 102Ext. 103

Ext. 200Ext. 201Ext. 202Ext. 203

DuraFon PRO (ID 00)

Port 1 = AA off; dedicated to 10Port 2 = AA off; dedicated to 11Port 3 = AA on. = caller choosesPort 4 = AA on. = caller chooses

In this configuration, the DuraFon PRO has been line dedicated onPorts 1,2, and 3. Port 4, AA = ON..


Mix of Line Dedication andAuto Attendant

PBX System

Up to 90handsets(ID10-99)

Analog Extensions

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Menu 9,2 (line settings), enter base“00”, select 2 for line dedicating L1,

Change from allHS to extension “10”

Port 1

Port 2

Port 3

Port 4

Central office line or pbxanalog port extension




DuraFon PRO base

Hs10

Hs11

Hs12

Hs13

Menu 9,2 (line settings), enter base“00”, select 2 for line dedicate L2,

Select ok then change from allHS to extension “11”





PRO programmed with line portsdedicated (actual programming)

Only admin phones (ID 10 or 11)can program base stations

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• There are up to 7 groups with PRO (1-8 bases/90 handsets).• Ports can be assigned to groups (for handset line access).• Radio paging groups can also be created.

• Handsets are by default in no groups.– You must add the group you want from each handset.

• Press menu 5,2 (add), then select group “01-07”.

• Handsets can be in no groups, a single group, several groups, or allgroups. You can subscribe and unsubscribe at any time.

Grouping

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PBX System

Ext. 100Ext. 101Ext. 102Ext. 103

Ext. 200Ext. 201Ext. 202Ext. 203

DuraFon PROPort 1 = 01Port 2 = 02Port 3 = 03Port 4 = 04

10

11

12

14

See quick reference sheet on how to group dedicate a port.

Handset 10, is addedto group 01 only.Therefore it only willmake or get callsthrough that port.

Handset 11 hasgroup 01 and02, and canreceive andmake calls fromboth ext. 200and 201.

15 16 17

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Bothhandsets 12and 13 shareextension202.

Handsets14,15,16, and 17share extension203.

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Handset 18 is in no groups,cannot receive or make callsfrom any lines. It canreceive transferred calls, 2-way, and broadcasts.

(Digital Ports)

(Analog Ports)

Desk Phone x 100Desk Phone x 101Desk Phone x 102Desk Phone x 103

PRO handsets as groupdedicated

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Port 1

Port 2

Port 3

Port 4





DuraFon PRO base

Any HSsubscribedto group 01










How to program a port to a group

Only admin phones (ID 10 or 11)can program base stations

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• To choose which base you want to dial out from.– The PRO system cannot do a signal check to know which base is best to

use for outbound dialing. Therefore it needs to chosen by the user.

• By default, handset base selection is “off”. When enabled, when the userpresses “talk” it will prompt them with “choose base”. They can then enter 00-07.

• For inbound calls, (assuming the line is tied in parallel and will ring at the sametime) there is no way to guarantee the closer base is the base the handset willstart the call with.

– Therefore unlike other systems where signal overlap is desired (for roaming andhandoff reasons), with the PRO system you actually do NOT want signal overlap.

• Reality is: It drives up cost and users many times don’t like these extraprompts and limitations. It is much better to try and get coverage with onebase, even if several antennas are required.

• This scenario is best when the two coverage areas are miles apart.

Putting PRO Base’s inParallel (extended coverage)

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PRO BASE PORT4 = GROUP 04.

PRO BASE PORT3 = GROUP 03



Ext. 100Ext. 101Ext. 102Ext. 103

Ext. 202

One PRO Base Station behind a PBX.Line dedicated via grouping.

PBX

(Analog extensions)


Step 1: Register all handsets to the base station. ID’sof handsets should start at ID 10 and go up from there.

Ext. 201

Step 2: From handset 10 press Menu, 9, 2, 00, 2, andprogram line 1 to ext. “01” (group 01), line 2 to “02”, line3 to “03”, and line 4 to “04”.

• At handset 10, press Menu 5,2, “add”, group 01.• Handset 10 will therefore have access to port 1both inbound and outbound exclusively.

• At handset 11, press Menu 5, 2, “add”, enter “02”.• At handset 12, press Menu 5, 2, “add”, enter “03”.• At handset 13, press Menu 5, 2, “add”, enter “04”.• At handset 14, press Menu 5, 2, “add”, enter “04”.

Ext. 203

Ext. 204

HANDSET INSTRUCTIONS:

Handset 10 will use Ext. 201

INSTRUCTIONS ON BASE:




*Note, the ID of thehandset is notimportant. You cansubscribe to one orseveral groups fromany Handset. Multiplehandsets can share anextension (via usingthe same groupnumber) as well.

“Joe x201”

Name each handsetby pressing Menu,5, 5, 1.

ID 10

ID 11 “Shoes x202”

ID 12 “Jewelry x203”

ID 13/14 “Warehouse x204”

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Ext. 100Ext. 101Ext. 102Ext. 103

Ext. 501Ext. 502Ext. 503Ext. 504

Port 1 = ID10Port 2 = ID11Port 3 = ID12


Store Application #1PBX SystemDigital Extensions

100-104

Analog Extensions501-504

Port 4 = ID13 Receiving

Warehouse

Manager

Cashier (ID10)

(ID11)

(ID12)

(ID13)

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Ext. 100Ext. 101Ext. 102Ext. 103

Ext. 501Ext. 502Ext. 503Ext. 504

Port 1 = ID10Port 2 = ID11Port 3 = Group 01

12 Analog Ports, 3 PRO Base stations, 26 PROHandsets (ID’s 10-35)



100-104


Port 4 = Group 01 Lumber Dept.

Lumber Dept.

Manager 2

Manager 1

Ext. 505Ext. 506Ext. 507Ext. 508

Port 1 = Group 02Port 2 = Group 02Port 3 = Group 03Port 4 = Group 03 Electrical

Electrical

Plumbing

Plumbing

Ext. 509Ext. 510Ext. 511Ext. 512

Port 1 = Group 04Port 2 = Group 04Port 3 = Group 05Port 4 = Group 06 Receiving

Nursery

Cashiers

Cashiers

(ID10)

(ID11)

(ID12-16)

(ID17-21)

(ID22-26)

(ID27-31)

PBX ext. 503 forwardwhen busy to 504




(ID32-33)

(ID34-35)

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Ext. 100Ext. 101Ext. 102Ext. 103

Ext. 501Ext. 502Ext. 503Ext. 504

Port 1 = ID10Port 2 = ID11Port 3 = ID12

12 Analog Ports, 3 PRO Base stations, 26 PROHandsets (ID’s 10-28).



100-104


Port 4 = ID13 Lumber Dept.

Lumber Dept.

Manager 2

Manager 1

Ext. 505Ext. 506Ext. 507Ext. 508

Port 1 = Group 02Port 2 = Group 02Port 3 = Group 03Port 4 = Group 03 Electrical

Electrical

Plumbing

Plumbing

Ext. 509Ext. 510Ext. 511Ext. 512

Port 1 = Group 04Port 2 = Group 04Port 3 = AA ONPort 4 = Broadcast AA ON ALL DURAFONS

ALL DURAFONS

Cashiers

Cashiers

ALL

ALL

(ID10)

(ID11)

(ID12)

(ID14-18)

(ID19-23)

(ID24-28)

(ID10-99)

(ID10-99)





(ID13)


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Handset 13: Will ring in tandem with Handset 12 because they are inthe same group (group 01). Handset 13 can be answered freely (nowires connected like handset 12).

Oil Rig External Ringer

Intercom orBroadcast from Base Station

(Base ID is 10).

PROGRAMMING:

Handset 11: No programming.Handset 12 and 13:

Step 1. Press Menu 5, 2, ADD, “01”.Step 2. Press Menu 5,5 (custom naming), enter“GROUP 01”.

Handset 12: Dedicated headset audio out goes to amplified outdoor speaker.

• Requires a 2.5mm audio jack for audio input from handset to speaker input.

• Requires direct DC input AC charging cradle adapter connection for constantpower to Handset (bottom of phone).

Note: Base can only intercom to all or broadcast to all.

DuraFon 1XHandset ID 11

DuraWalkie 1XHandset ID 12

DuraWalkie 1XHandset ID 13

Note: Handsets not needing an external ringer will not require grouping.

To call group 01press the 2-way

button and dial 01.

Viking M2W Kit

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Q & A

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