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    Telecommunicationsin Business

    By Raghav Gandotra

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    Network Concepts

    Network

    An interconnected chain, group or system

    Number of possible connections on a network

    is N * (N-1) WhereN = number of nodes (points of

    connections on the network)

    Example, if there are 10 computers on a

    network, there are 10 * 9 = 90 possibleconnections

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    Telecommunications

    Telecommunications

    Exchange of information in any form

    (voice, data, text, images, audio, video)over networks

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    Trends in Telecommunications

    Services available todayServices available today

    Full Service SpectrumBroadcast TV

    High-definition TV

    Enhanced pay-per-view

    Video-on-demand

    Interactive TV

    Interactive video games

    Video catalog shopping

    Distance learning

    Desktop multimedia

    Image networking

    Transaction servicesInternet access

    Telecommuting

    Videoconferences

    Video telephony

    Wireless Access

    Cellular/PCS systems

    POTS-Plain old telephone service

    EntertainmentEntertainment

    InformationInformation

    TransactionsTransactions

    CommunicationsCommunications

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    No Barriers

    Overcome geographicbarriers capture remote transactions

    Overcome timebarriers

    7x24

    Overcome costbarriers

    technology cheap & pervasive

    Overcome structuralbarriers

    link for competitive advantage

    virtual

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    Business Value of

    Telecommunication Networks

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    Popular uses of the Internet

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    Internet Adds Value to BusinessesInternet Adds Value to Businesses

    Headquarters Suppliers

    Remote OfficesCustomersBusiness Partners

    InventoryManagement

    Systems

    The Internet

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    Deriving Business Value

    ReduceReduce

    Costs ofCosts of

    DoingDoing

    BusinessBusiness

    Develop NewDevelop New

    WebWeb--BasedBased

    ProductsProducts

    IncreaseIncreaseCustomerCustomer

    Loyalty andLoyalty and

    RetentionRetention

    AttractAttractNewNew

    CustomersCustomers

    DevelopDevelop

    New MarketsNew Markets

    and Channelsand Channels

    GenerateGenerate

    NewNew

    RevenueRevenue

    SourcesSources

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    Open Systems

    Information systems that use common standards forhardware, software, applications and networks

    Internet networking technologies are a common standard

    for open systems

    Connectivity: Ability of networked computers to easily access &

    communicate with each other and share information

    Interoperability:

    The ability of an open system to enable end userapplications to be accomplished using different

    varieties of computer systems, software packages &

    databases provided by a variety of interconnected

    networks

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    DigitalNetworkTechnologies

    Rapid change from analog to digital network technologies

    Analog: voice-oriented transmission, sound waves

    Digital: discrete pulse transmission

    Digital allows:

    Higher transmission speed

    Larger amounts of information

    Greater economy

    Lower error rates

    Multiple forms of communications on same circuit

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    The Internet

    Over46 million servers (2004)

    710 945 million users (2004)

    No central computer systemNo governing body

    No one owns it

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    Internet Service Provider

    ISP A company that specializes in providing

    easy access to the Internet

    For a monthly fee, you get software, username, password and access

    ISPs are connect to one another

    through network access points

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    Internet2

    Next generation of the Internet

    High-performance network

    In use at 200 universities, scientific

    institutions, communications

    corporations

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    GEPowerSystems:GEPowerSystems: Using the InternetUsing the Internet

    Creation of a Power Plant Entirely on theInternetHolding Virtual Meetings

    Blueprints Exchanged and Modified in RealTime on the WebCustomers Can Watch as Turbine is Built fromAnywhere20-30% Reduction in Time to Build Turbine1-2% Increase in Turbine Output30% Increase in Sales Revenue

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    An Intranet

    A network inside an organization That uses Internet technologies (such as Web

    browsers and servers, TCP/IP protocols,

    HTML, etc.)

    To provide an Internet-like environment within

    the organization

    For information sharing, communications,

    collaboration & support of business processes Protected by security measures

    Can be accessed by authorized users through

    the Internet

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    Extranet

    Network links that use Internettechnologies

    To connect the Intranet of a business

    With the Intranets of its customers,suppliers or other business partners

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    Telecommunications Networks components types media hardware, including those black

    boxes software

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    Telecommunications network

    Any arrangement where a sendertransmits a message to a receiver over

    a channel consisting of some type of

    medium

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    Components ofTelecommunicationsNetwork

    TelecommunicationsSoftware

    1

    2 3

    4

    52

    PCs, NCs,and OtherTerminals

    Computers

    TelecommunicationsChannels and Media

    TelecommunicationsProcessors

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    Wide Area Network (WAN)

    Telecommunications network that covers alarge geographic area

    Source: Courtesy of Cisco Systems Inc.

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    Typical Local Area Network

    NetworkServer

    SharedDatabase and

    Software Packages

    SharedPrinter

    PCPC

    PC PC PC

    Internetwork Processor to Other Networks

    Connect computers within a limited physical

    area such as an office, classroom, or building

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    Virtual Private Networks (VPN)

    A secure network that uses the

    Internet as its backbone but relies

    on firewalls, encryption & othersecurity

    A pipe traveling through the

    Internet

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    VPN

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    Client/ServerNetworksFunctions of the ComputerSystemsFunctions of the ComputerSystems

    Client Systems Servers

    MainframeLarge Servers

    Functions:Functions:

    Provide userinterface, perform

    some/most

    processing on an

    application.

    Functions:Functions:

    Sharedcomputation,

    application

    control,

    distributed

    databases.

    Functions:Functions: Central

    database control,security, directory

    management,

    heavy-duty

    processing.

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    Client-Server orNetwork ComputingWhere does the application run?

    NetworkServer

    Host System

    Superserver

    Client

    User InterfaceApplication Processing

    Application Control

    Distributed Database

    Central database control

    Heavy duty processing

    Server Server

    NetPC

    Browser-based

    User Interface

    Web OSApplication Software

    Application

    DBMS

    DB

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    Peer-to-peer networks

    Networks that connect from one PC to

    anotherPC

    Common use is the downloading andtrading of files

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    Peer-to-PeerNetwork

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    Telecommunications Media

    Twisted PairCoaxial Cable

    Fiber Optics

    Terrestrial

    Microwave

    CommunicationSatellites

    Cellular

    Technologies

    Wireless LAN

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    Wireless Technologies

    Cellular and PCS telephone and pager systems Divide the geographic area into small areas or cells

    Each cell has transmitter or radio relay antenna to send

    message from one cell to another

    Wireless LANs Radio signals within an office or building

    Connect PCs to networks

    Bluetooth

    Short-range wireless technology To connect PC to peripherals such as printer

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    Telecommunications Processors & SoftwareTelecommunications Processors & Software

    ModemsMultiplexers

    Internetwork

    Processors Switches

    Routers

    Hubs

    Gateways

    Fire walls

    NetworkOperating

    System

    TelecommMonitor

    Middleware

    NetworkManagement

    Software

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    ConnectingNetworks

    Those black boxesThose black boxes

    Hub

    all messages pass thru the hub

    Bridge

    only needed msgs pass thru bridge

    two LANS using same protocol

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    ConnectingNetworks

    Switch

    more than 2 LANs or segments

    same protocol

    Router/Gateway

    two LANS using any protocols

    only needed messages pass thru

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    Corporate Local Area Network Internet Provider

    Internet Backbone Internet Provider Private Home

    Modem

    Typical Internet ConnectionTypical Internet Connection

    Network Interface Card

    NIC

    NIC

    HubEthernetSwitch Router

    Frame

    RelaySwitch Router

    ATMSwitch

    CoreRouter ATM

    Switch

    RouterFrameRelay

    Switch

    RemoteAccessDevice

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    NetworkTopologies

    Topologies orNetwork StructuresStar

    Ring

    BusMesh

    Client/Server May Use Any

    Combination

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    NetworkTopologies

    U

    sed to be just point to point

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    Network Architecture and Protocols

    TCP/IPTCP/IPThe OSIThe OSIModelModel

    Provides communications servicesfor end user applications

    Provides appropriate datatransmission formats and codes

    Supports the accomplishmentof telecommunications sessions

    Supports the organization andtransfer of data between nodes inthe network

    Provides appropriate routing byestablishing connections amongnetwork links

    Supports error-free organizationand transmission of data in thenetwork

    Provides physical transmission ofdata on the telecommunicationsmedia in the network

    PhysicalLayer

    Data LinkLayer

    ApplicationLayer

    NetworkLayer

    TransportLayer

    Presentation

    Layer

    SessionLayer

    Application orProcess Layer

    Host-to-Host Transport Layer

    Internet Protocol (IP)

    Network Interface

    Physical Layer

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    Comparing modem & other technologies

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    Internet Telephony

    Using an Internet connection to passvoice data using IP

    Voice over IP (VoIP)

    Skips standard long-distance phone

    charges

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    Voice Over IP is the Real Thing

    VoIP works by Digitizing a voice signal,

    Chopping it into packets &

    Sending them over a companys networkor the Internet

    Packets are reassembled at the destination

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    Skype

    http://www.skype.com/Make calls from your computer

    free to other people on Skype and

    cheap to landlines and cell phonesaround the world.

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