telecommunication in business
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Telecommunicationsin Business
By Raghav Gandotra
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Network Concepts
Network
An interconnected chain, group or system
Number of possible connections on a network
is N * (N-1) WhereN = number of nodes (points of
connections on the network)
Example, if there are 10 computers on a
network, there are 10 * 9 = 90 possibleconnections
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Telecommunications
Telecommunications
Exchange of information in any form
(voice, data, text, images, audio, video)over networks
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Trends in Telecommunications
Services available todayServices available today
Full Service SpectrumBroadcast TV
High-definition TV
Enhanced pay-per-view
Video-on-demand
Interactive TV
Interactive video games
Video catalog shopping
Distance learning
Desktop multimedia
Image networking
Transaction servicesInternet access
Telecommuting
Videoconferences
Video telephony
Wireless Access
Cellular/PCS systems
POTS-Plain old telephone service
EntertainmentEntertainment
InformationInformation
TransactionsTransactions
CommunicationsCommunications
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No Barriers
Overcome geographicbarriers capture remote transactions
Overcome timebarriers
7x24
Overcome costbarriers
technology cheap & pervasive
Overcome structuralbarriers
link for competitive advantage
virtual
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Business Value of
Telecommunication Networks
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Popular uses of the Internet
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Internet Adds Value to BusinessesInternet Adds Value to Businesses
Headquarters Suppliers
Remote OfficesCustomersBusiness Partners
InventoryManagement
Systems
The Internet
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Deriving Business Value
ReduceReduce
Costs ofCosts of
DoingDoing
BusinessBusiness
Develop NewDevelop New
WebWeb--BasedBased
ProductsProducts
IncreaseIncreaseCustomerCustomer
Loyalty andLoyalty and
RetentionRetention
AttractAttractNewNew
CustomersCustomers
DevelopDevelop
New MarketsNew Markets
and Channelsand Channels
GenerateGenerate
NewNew
RevenueRevenue
SourcesSources
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Open Systems
Information systems that use common standards forhardware, software, applications and networks
Internet networking technologies are a common standard
for open systems
Connectivity: Ability of networked computers to easily access &
communicate with each other and share information
Interoperability:
The ability of an open system to enable end userapplications to be accomplished using different
varieties of computer systems, software packages &
databases provided by a variety of interconnected
networks
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DigitalNetworkTechnologies
Rapid change from analog to digital network technologies
Analog: voice-oriented transmission, sound waves
Digital: discrete pulse transmission
Digital allows:
Higher transmission speed
Larger amounts of information
Greater economy
Lower error rates
Multiple forms of communications on same circuit
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The Internet
Over46 million servers (2004)
710 945 million users (2004)
No central computer systemNo governing body
No one owns it
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Internet Service Provider
ISP A company that specializes in providing
easy access to the Internet
For a monthly fee, you get software, username, password and access
ISPs are connect to one another
through network access points
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Internet2
Next generation of the Internet
High-performance network
In use at 200 universities, scientific
institutions, communications
corporations
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GEPowerSystems:GEPowerSystems: Using the InternetUsing the Internet
Creation of a Power Plant Entirely on theInternetHolding Virtual Meetings
Blueprints Exchanged and Modified in RealTime on the WebCustomers Can Watch as Turbine is Built fromAnywhere20-30% Reduction in Time to Build Turbine1-2% Increase in Turbine Output30% Increase in Sales Revenue
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An Intranet
A network inside an organization That uses Internet technologies (such as Web
browsers and servers, TCP/IP protocols,
HTML, etc.)
To provide an Internet-like environment within
the organization
For information sharing, communications,
collaboration & support of business processes Protected by security measures
Can be accessed by authorized users through
the Internet
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Extranet
Network links that use Internettechnologies
To connect the Intranet of a business
With the Intranets of its customers,suppliers or other business partners
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Telecommunications Networks components types media hardware, including those black
boxes software
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Telecommunications network
Any arrangement where a sendertransmits a message to a receiver over
a channel consisting of some type of
medium
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Components ofTelecommunicationsNetwork
TelecommunicationsSoftware
1
2 3
4
52
PCs, NCs,and OtherTerminals
Computers
TelecommunicationsChannels and Media
TelecommunicationsProcessors
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Wide Area Network (WAN)
Telecommunications network that covers alarge geographic area
Source: Courtesy of Cisco Systems Inc.
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Typical Local Area Network
NetworkServer
SharedDatabase and
Software Packages
SharedPrinter
PCPC
PC PC PC
Internetwork Processor to Other Networks
Connect computers within a limited physical
area such as an office, classroom, or building
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Virtual Private Networks (VPN)
A secure network that uses the
Internet as its backbone but relies
on firewalls, encryption & othersecurity
A pipe traveling through the
Internet
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VPN
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Client/ServerNetworksFunctions of the ComputerSystemsFunctions of the ComputerSystems
Client Systems Servers
MainframeLarge Servers
Functions:Functions:
Provide userinterface, perform
some/most
processing on an
application.
Functions:Functions:
Sharedcomputation,
application
control,
distributed
databases.
Functions:Functions: Central
database control,security, directory
management,
heavy-duty
processing.
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Client-Server orNetwork ComputingWhere does the application run?
NetworkServer
Host System
Superserver
Client
User InterfaceApplication Processing
Application Control
Distributed Database
Central database control
Heavy duty processing
Server Server
NetPC
Browser-based
User Interface
Web OSApplication Software
Application
DBMS
DB
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Peer-to-peer networks
Networks that connect from one PC to
anotherPC
Common use is the downloading andtrading of files
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Peer-to-PeerNetwork
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Telecommunications Media
Twisted PairCoaxial Cable
Fiber Optics
Terrestrial
Microwave
CommunicationSatellites
Cellular
Technologies
Wireless LAN
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Wireless Technologies
Cellular and PCS telephone and pager systems Divide the geographic area into small areas or cells
Each cell has transmitter or radio relay antenna to send
message from one cell to another
Wireless LANs Radio signals within an office or building
Connect PCs to networks
Bluetooth
Short-range wireless technology To connect PC to peripherals such as printer
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Telecommunications Processors & SoftwareTelecommunications Processors & Software
ModemsMultiplexers
Internetwork
Processors Switches
Routers
Hubs
Gateways
Fire walls
NetworkOperating
System
TelecommMonitor
Middleware
NetworkManagement
Software
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ConnectingNetworks
Those black boxesThose black boxes
Hub
all messages pass thru the hub
Bridge
only needed msgs pass thru bridge
two LANS using same protocol
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ConnectingNetworks
Switch
more than 2 LANs or segments
same protocol
Router/Gateway
two LANS using any protocols
only needed messages pass thru
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Corporate Local Area Network Internet Provider
Internet Backbone Internet Provider Private Home
Modem
Typical Internet ConnectionTypical Internet Connection
Network Interface Card
NIC
NIC
HubEthernetSwitch Router
Frame
RelaySwitch Router
ATMSwitch
CoreRouter ATM
Switch
RouterFrameRelay
Switch
RemoteAccessDevice
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NetworkTopologies
Topologies orNetwork StructuresStar
Ring
BusMesh
Client/Server May Use Any
Combination
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NetworkTopologies
U
sed to be just point to point
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Network Architecture and Protocols
TCP/IPTCP/IPThe OSIThe OSIModelModel
Provides communications servicesfor end user applications
Provides appropriate datatransmission formats and codes
Supports the accomplishmentof telecommunications sessions
Supports the organization andtransfer of data between nodes inthe network
Provides appropriate routing byestablishing connections amongnetwork links
Supports error-free organizationand transmission of data in thenetwork
Provides physical transmission ofdata on the telecommunicationsmedia in the network
PhysicalLayer
Data LinkLayer
ApplicationLayer
NetworkLayer
TransportLayer
Presentation
Layer
SessionLayer
Application orProcess Layer
Host-to-Host Transport Layer
Internet Protocol (IP)
Network Interface
Physical Layer
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Comparing modem & other technologies
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Internet Telephony
Using an Internet connection to passvoice data using IP
Voice over IP (VoIP)
Skips standard long-distance phone
charges
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Voice Over IP is the Real Thing
VoIP works by Digitizing a voice signal,
Chopping it into packets &
Sending them over a companys networkor the Internet
Packets are reassembled at the destination
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Skype
http://www.skype.com/Make calls from your computer
free to other people on Skype and
cheap to landlines and cell phonesaround the world.
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