telecommunication takes on healthcare
TRANSCRIPT
Role of Telecommunications in Healthcare Role of Telecommunications in Healthcare Industry DisruptionIndustry Disruption
Moderator: Daniel RupparModerator: Daniel Ruppar
Speakers: Natasha Gulati, Shruthi ParakkalSpeakers: Natasha Gulati, Shruthi ParakkalSpeakers: Natasha Gulati, Shruthi ParakkalSpeakers: Natasha Gulati, Shruthi Parakkal
© 2014 Frost & Sullivan. All rights reserved. This document contains highly confidential information and is the sole property of
Frost & Sullivan. No part of it may be circulated, quoted, copied or otherwise reproduced without the written approval of Frost & Sullivan.
Daniel Ruppar
Global Program Lead, Connected Health
Today’s Moderator and Panelists
Natasha Gulati
2
Senior Industry Analyst, Connected Health
Shruthi Parakkal
Industry Analyst, Connected Health
Focus Points
1. What are regional trends and challenges in adoption of advancetelecommunication tools in healthcare?
2. What are some unmet market needs that telecom companies areuniquely positioned to service?
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3. How are leading telecoms around the world catering to the needs of thehealthcare industry?
4. What are the key success factors for a telecom business model inhealthcare?
5. How will telecommunications transform healthcare delivery in the future?
Poll Question
Which of the following technologies do you see as a real game changer in healthcare over the next 5 year?
a) Wearable devicesb) mHealthc) Machine-2-Machine communication
d) Internet of Things
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Applications for Telecommunications in Healthcare Delivery
mHealth Apps
Mobile Payments
RPMPersonal
Emergency Response System
(PERS)
Remote Doctor Services
Integration of Smart Communities
Telecom Services for the Healthcare Industry: Applications of Telecommunications in Healthcare Delivery, Global, 2013
5
TelephonyFixed and
Mobile Broadband
Digital Signage
Internet Protocol
Television (IPTV)
Cellular Communication
M2M Communication Cloud Services
Traditional Telecommunications Offerings
Enterprise Offerings for Healthcare Providers
Video Telemedicine
RPM Healthcare IT Platform
Clinical Apps
Enterprise Mobility
Solutions
Asset Management
Solutions
Patient Entertainment
Systems
Healthcare Offerings for Consumers
Source: Frost & Sullivan
• Trillion dollar industry and still growing
• Important alternative revenue streams
• Strong untapped potential for
connectivity solutions
• Top of mind issue for consumers and
company stakeholders
The Dilemma for Telecommunications Service Providers
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• Telecoms still largely limited to
providing traditional offerings
• Absence of a coherent healthcare
strategy
• Inability to establish a sustainable
business model
Source: Frost & Sullivan
Current State of Telecommunications in Healthcare Delivery – North America
Fingers crossed for favorable
regulations
Leading market participants –
AT&T, Verizon, Sprint
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Source: Frost & Sullivan
Current State of Telecommunications in Healthcare Delivery – LATAM
Fiefdom of a single ruler
Leading market participant –
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Source: Frost & Sullivan
Leading market participant –
Telefonica
Current State of Telecommunications in Healthcare Delivery – Europe
Opportunities for telecoms to
capitalize on replacement of
legacy systems
Leading market participants – BT,
Orange, Vodafone, T-Systems
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Source: Frost & Sullivan
Current State of Telecommunications in Healthcare Delivery – Asia-Pacific
The land of abandoned pilots
Leading market participants –
Telstra, SK Telecom, Bharti
Airtel, Tata Docomo
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Source: Frost & Sullivan
Frost & Sullivan Telecom Services Portfolio for Healthcare, Global, 2013
Healthcare Providers
Mobile communication
Mobile broadband
Cloud services
Unified communications Managed services
Industry vertical cloud
Enterprise mobility
Asset management
Bedside entertainmentHealthcare IT
Clinical appsPERS
Telecom Services for the Healthcare Industry: Frost & Sullivan Telecom Services Portfolio for Healthcare, Global, 2013
Video telemedicine
Telesurgery
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Source: Frost & Sullivan
M2M
communications
Patients and Consumers
Government and Payers
Telephony
VOIP
broadband
Fixed broadband
Wireless connectivity
National broadband
Community care
Education
IPTV
Bedside entertainment
RPM
Healthcare IT platforms
Electronic and mobile payments
Educational messages
Patient monitoring apps
Fitness and wellness apps
Specia
lizatio
n F
ocus
Key
ICT
HC
The Opportunistic Nature of Telecoms
Chronic Disease
Management
Remote Patient
Monitoring
Healthcare IT
Platforms
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Source: Frost & Sullivan
Video
Telemedicine
Aged Care
Education and
Awareness
The Risks in Healthcare
Ris
k M
itig
ati
on
Str
ate
gie
s
Keeping pace
with technology
evolution
Consumer
Portfolio Diversity
1. % of revenue from
traditional
telecommunication
s offerings versus
Regulatory
transitions
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Source: Frost & Sullivan
Ris
k M
itig
ati
on
Str
ate
gie
s
Unforeseen
competitors
Identifying the right
ecosystem partners
Consumer
engagement
and adoption
s offerings versus
industry-specific
solutions
2. Within healthcare
% of revenue from
different products
and stakeholders
Ability to
generate
tangible returns
A World Only Half Explored
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Source: Frost & Sullivan
New Age Healthcare Enabled by Telecommunications Services
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Image source: Med Tech Insider, Aurametrix, Xcluesiv, The University of Chicago Medicine, Engadget, Marathon Health
Source: Frost & Sullivan
Seamless information gathering, collation, analytics, and disseminationSeamless information gathering, collation, analytics, and dissemination
Telehealth
Creating Your Strategy Canvas
Value Proposition Key Success Factor
;
Technology of Choice
• Business
sustainability
• Social
• Business
sustainability
• Social
End GoalEnd Goal
Real-time
ubiquitous access to healthcare services
Identifying the right ecosystem partners
Cloud based platforms for
mHealth and telemedicine
Healthcare Ability to connect
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Source: Frost & Sullivan
Cloud platforms
Connected Devices
• Social
responsibility
• Social
responsibilityHealthcare integration and interoperability
Ability to connect diverse healthcare stakeholders
Hybrid Clouds
Passive yet seamless vigilance
Creating a rich and robust platform
Embedded sensors in conspicuous or mundane accessories
Next Steps
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join our GIL Global Community
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For Additional Information
Jennifer Carson
Corporate Communications
Healthcare
(210) 247-2450
Reenita Das
Partner
Healthcare
(408) 857-9386
20
Natasha Gulati
Senior Industry Analyst
Healthcare,
+603 6204 [email protected]
Daniel Ruppar
Global Program DirectorHealthcare
(210) 247-2428