telefonica internal conference 2012

Event Title

POSSIBILITIES

Welcome

ProPresent Ltd for Telefónica 3

We must move faster. And adapt quicker.

We are all leading increasingly digital lives

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08:00

09:30

11:00

12:30

14:00

15:30

17:00

18:30

20:00

21:30

23:00

News

E-Banking

Writing Reports

Presentations

Geolocations

Networking

Sharing

Interest

08:00 Email

15:30 Mobile Email

23:00 Social Networks

To give you the belief, the roadmap and tools to build the strongest possible future for you, our customers, our Partners and for O2.

Telefónica is the strongest partner for a digital future


Comparison of OIBDA 2011

of businesses want a bundled communications package. Not just mobile. 62%


SPEAKER’S NAME


Who is Speaker’s Name?

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

ECONOMIC SUFFERING TODAY

HUGE NATIONAL DEBTS ProPresent Ltd for Telefónica 9

1886 1887 1888 1889 1890 1891 1892 1893 1894 1895

ECONOMIC SUFFERING 1890’s

HUGE NATIONAL DEBTS ProPresent Ltd for Telefónica 10

Support


Information Education Remuneration

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A network that meets the needs of modern

businesses

Today’s opportunity is to build a new kind of network


Insights drive our strategy

I want to grow my business flexibly, up and down.

I want to manage my cash-flow more effectively every month

I want the most effective, useful technologies, but simpler to understand.

I want to sell more, to more customers, and more easily.


Communication Information

In the office

Out the office

JUC

What’s Joined Up Communications?


Unlimited Calls Unlimited Texts

1GB Data On & On

On & On

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98% of business customers can save money on their office Lines and Calls with O2. And our broadband is recommended by Which and wins lots of awards for speed and reliability.

Fixed Lines Broadband We offer great customer service and can save customers money on fixed lines.

All In Mobile Office Line Broadband

Flexible contract. £49.99* with device, £39.99* sim only.

Assigned business advisor to handle switching. 5 x O2 Open.


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Integrate mobile and fixed telecoms in to one plan and wipe out the cost of internal calls in their business.

Joining it up ProPresent Ltd for Telefónica 18


Business Zones

Free calls O2 to O2

Office to Mobile

Free calls O2 to O2

Mobile to Office

Reduced call costs

One dial plan. Free calls: O2 fixed to O2 mobile. Free calls: O2 mobile to O2 fixed.

Better management & predictability of telecoms costs.


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SIZE doesn’t matter

Whatever the size of the company the challenges are the same.

1. …keep down their costs? 2. …grow their business? 3. …make their business more flexible? 4. …make their people more productive? 5. …improve their customer experience?

How can we help our customers …

ProPresent Ltd for Telefónica

Manage | Optimise | Transform


Customer Insights

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Make it easy for our customers



Who is Speaker Name?

SPEAKER’S NAME


We sell to 3 customer segments across 9 very different channels.

SOHO SME LME


Transformation is possible when we work together

Sales Service Operations

Walk a mile in another woman’s shoes

telefonica internal conference 2012

Documents