the integrated solution for logistics

When you’re working to win, you work with a leader. For more than 10 years, TELENAVIS HELLAS S.A. has delivered the industry’s leading software solutions - solutions that help distribution and service companies just like yours realize greater results in service, efficiency and profitability than even before.

In fact, you’ll find our products in daily use at leader companies, optimizing delivery logistics and management. Backed by the experience, strength and stability of TELENAVIS HELLAS S.A. the company is driven by a single goal-to make your business a success for whatever road you’re on.

the specialists in Geographic Information Systems

Geographic Information is your business's added value!

Concerned about off-the-shelf software that doesn’t go to the distance?

Telenavis Logistics Platform is a proven, industry-leading solution that has been literally road-tested for strategic tactical and operational superiority. What’s more, each of our products, whatever deployed individually or as a suite for optimized results, is highly configurable in its design. In short, this solution adapts to the way you work, blending seamlessly with your current operations.

What do you stand to lose?

Constant guesswork, inconsisted routing, lost drivers and missed deliveries. What you can gain is even greater

1. Decreased transportation costs

2. Increased profitability

3. Improved customer satisfaction

4. Enhanced strategic planning capabilities

5. Instant access to accurate delivery cists

6. Optimized resource utilization and driver management

What about support?

TELENAVIS HELLAS S.A. provides your employees with specialized training as well as dedicated customer service. Our support helps your people to work at the top of their game, from first mile to last mile.

Like to get started with Telenavis Logistics Platform?Then let’s take a look under the hood.

Ready to take your operation to the next level? Then you’re ready for the Telenavis Logistics Platform. With this comprehensive set of fully integrated applications, your logistics staff can quickly take control over every aspect of your order-to-delivery process.

YOUR DAILY DELIVERY SCHEDULE, it’s literally where the rubber

hits the road. Every day, it’s only your turn-on-a-dime effectiveness

in routing and scheduling that separates success from failure-at

least as far as your customers are concerned. So why not give

yourself a competitive edge? For a growing number of leading

distribution companies, every delivery day starts with Telenavis

Dispatcher.

This versatile enterprise or stand-alone solution

gives your dispatches an effective, tactical routing

tool to optimize daily delivery operations in just

minutes, not hours. Dispatcher offers you the

ability to transform today’s orders into tomorrow’s

routes, locking in the highest number of efficiencies

to improve customer service while reducing

costs. In fact, Dispatcher typically delivers ROI

within its first year of deployment, with users

consistently cutting their delivery costs by 5 to 15 percent.

Integrating Dispatcher with your existing system is painless-it

integrates with existing order entry and host systems, as well with

all other Telenavis Logistics Platform modules.

Then, by tapping into its advanced algorithms and custom "street

level” routing passes, you can quickly generate any number of

customized routing assignments. It’s easy to account for whatever

variables you determine, including road conditions, vehicle and

driver availabilities, time window requirements, start/close times

and maximum route duration. In doing so, Dispatcher allows you

to maintain more consistent standards for your daily operations,

by providing your drivers with clear performance expectations for

scheduling and sequencing. You can even create “what-if” crisis

scenarios to plan for possible emergencies, holidays or inclement

weather.

As a result, overages due to driver overtime and excessive

stop times instantly become a thing of the past. Vehicle capacities

and overall resource utilization increases. Customer service

dramatically improves. In short, your operation delivers more

while driving less, every day.

Creating and monitoring benchmarks for your daily

operations couldn’t be easier with Dispatcher. Choose from

a broad selection of customizable progress reports (or

create your own) to track every aspect of your business and

the costs involved. Standard reporting features include:

• Driver manifests, maps, directions and itineraries

• Route summary statistics

• Off-Day Delivery exception report

• Resource utilization report

• Customer delivery cost report

• Time window exception report

• Actual versus planned by route and by stop reports

Just the information you need

The smart way to manage your delivery day

4

Make the most of your routes

5

Dramatically reduce fleet miles and driver overtime to built greater profitability Measure driver performance on a daily basis with clearly defined itineraries, manifests, maps and directions

Maximize driver and equipment

productivity while adhering to new hours of service regulations

Meet and exceed customer service expectations by seamlessly converting exceptions into opportunities Access delivery costs for profitability by drilling down to actual costs per stop

Work smarter by investing fewer hours in route planning and more time in strategic forecasting Explore “what-if” critical scenarios to plan in advance for the unexpected.

Capture customized daily reports and vital historical data

This highly flexible routing and scheduling software can help you:

How will you deliver success tomorrow? With Dispatcher, you can plan it for today-with the unique ability to access a top-

down view of every intended delivery route. Dispatcher lets you view all the particulars of your active next-day deliveries,

including equipment, travel times, and exceptions. In addition, you can zoom in on the specific details of any one delivery

itinerary and even generate a dynamic map view of that delivery route that clearly pinpoints each stop.

Dispatcher at a glance

6

IF TRANSPORTATION IS YOUR BIGGEST INVESTMENT

then your daily operations should be an open book. How-

ever, the challenge is making that information-both

historical and real time-available at any given

moment throughout your company, without

endlessly reprinting stacks of quickly aging

reports. Now that “big picture” is instantly ac-

cessible through NavFleet Center. By tapping

into both the planned routing and real-time

tracking data generated by the Telenavis Lo-

gistics Platform, NavFleet Center provides a

full spectrum of critical reporting tools for manage-

ment, sales, operations, customer service and other decision

makers in your organization. NavFleet Center does not require

special installation or a separate server, and can even reside on an

individual desktop PC. Once installed, it can be customized quickly

to meet your login and security requirements, set up user accounts

and establish database configurations.

As an enterprise-wide tool that supports up-to-the-

minute decision making, NavFleet provides your

internal audience with critical historical information

such as:

• Route information for any route, any day or any

stop

• Stop locations, including name, ID, driver, order

number and date range

• Daily summary statistics, covering missed time

window, off-day deliveries, less than minimum

and equipment and driver utilization

• Visual charts to compare daily costs and trends using plan, ac-

tual, plan vs. actual, date range and other summary stats

• Sales and service histories

This information and more is available at your desktop, eliminating

the need to waste time and materials in distributing paper copies of

transportation reports.

In addition, NavFleet Center can serve as a power-

ful platform for your customer service department

by providing instant access to pickup and delivery

status and accurate customer delivery or appoint-

ment times. Reporting features include:

• Live stop locations, with route status, delivery

status, estimated arrival/departure, actual arriv-

al/departure, consignee and delivery quantity.

• Planned and projected arrival and departure times

• Line-item details for each delivery

• A live daily scoreboard that posts real-time statistics as they oc-

cur, covering delivery status missed time window, OS&D (over,

short and damaged) and skipped stops

• Vehicle locations that show position vs. route plan

• Driver communications, including instant messaging and dire-

ctions generation

Using NavFleet Center, you can even provide your customers with

the means of viewing current delivery information. With the Nav-

Fleet Center’s Delivery Tracker application, you can publish your

route plans and real-time delivery data directly to your Web site,

where customers can login to view these updates.

Τhe enterprise-wide, decision-making application

Immediate Support for Decision Making

Real-Time Tracking and Response

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Make all key company transportation data instantly available to management and staff Enhance response time to customer inquiries for routing and delivery information

Maintain constant linkage between the front office, the warehouse and your customers Analyze delivery performance for each individual customer over a given time period

Provide both historical and real-time information in an actionable format Manage by exception, flagging only information that is off-plan Reduce costs by eliminating the need for paper documentation

This enterprise-wide, decision-making application can help you:

NavFleet at a glance

The “light” edition of NavFleet

• WebNavFleet is the most inexpensive

solution and the most competitive GPS

Track and Trace Fleet Management

service on the market, with a leased GPS

Tracking device included in the simple

monthly fee

• No hidden or additional costs, no

installation costs, no hardware costs, no

communication costs, no software costs

• No software to install. No need to install

any software because it can be used on

any computer within an internet browser

• No SIM card to activate. No phone bills.

The monthly subscription fee includes

our SIM card and all GPRS data traffic. You

will never receive a telephone bill from

network operators

• No hardware to buy. The subscription fee

includes the leased GPS tracking device,

with unlimited warranty

• Easy installation. You will receive the GPS

tracker already configured and ready for

use. Simply connect the GPS tracking

box to the vehicle power supply in few

minutes

• Revolutionary GPS fleet management

service. Extremely robust and reliable

GPS track and trace device, easy to install

on vehicles. Web-based track & trace and

fleet management solution. Ready to use

track and trace service, with simple and

clear all inclusive monthly fee. Manage

your fleet in real-time with the most

competitive service available on the

market.

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FIXED ROUTES? Today, there are anything but.

Even the most predictable static routes can

begin to drain away your company’s profits

over time through continuing customer

changes, backtracking and off-route

stops. Pinpointing and fixing these leaks

takes more than guesswork and sticky

notes. But, where are you going to find

the time and the resources to manually

reroute an entire territory?

What you need is a reliable, powerful tool

that can give you the immediate ability to

analyze, modify and optimize your entire

sales, service and distribution operation from the

top down-based on your company’s unique criteria and historical

information. What you need is Area Manager.

An industry firstArea Manager from Telenavis Logistics Platform has quickly

evolved into the premier strategic tool for planning, balancing, and

managing route-sales, pre-sales and standard route operations.

As an enterprise or stand-alone software application, Area

Manager’s robust architecture and mapping network capabilities

provide the complete functionality you need to take on even

the most complex rerouting analysis. Although it can function

as a stand-alone solution, Area Manager can share all of your

customer information with other Telenavis Logistics Platform

applications without the need for data re-entry.

ROI in JUST MONTHSSimply enter all relevant data – customer and operational details

such as available drivers and vehicles, delivery days, open/close

times, preferred delivery times, volume and customer locations-

and Area Manager's robust analytical engine will provide an

optimized territory solution, strategically designing each route

and stop sequence to meet your customer’s scheduling needs.

You can also explore strategic options for enhanced customer

service and cost efficiencies through Area Manager's “what-if”

scenario projections, access your ability to manage expanded

territories without expanding you’re your fleet, and reconfigure

your current territories and routes in advance to accommodate

seasonal fluctuations. You can even determine the actual cost

of each delivery stop down to the penny. The positive impact to

your bottom line will be easy to see as well. In fact, in just six

months or less, Area Manager typically can deliver a return on

investment-and that’s just for starters.

Design a dynamic strategy for success

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Optimize all existing sales, service and delivery routes

Reduce transportation costs by efficiently allocating resources Automate your strategic rerouting process, reducing time and management involvement needed to complete the planning cycle

Balance capacities and workloads Explore “what-if” scenarios Plan for growth, holidays and seasonal swings Create service policies based on volume of business

Capture customized daily reports and vital historical data

Improve customer service, including exceptions Maximize oversight and evaluation Serve as a depot planning tool

This sophisticated, easy to use strategic solution can help you:

Area manager at a glance

• Territory cost report

• Territory distance report

• Territory summary report

•Territory exception report

• Driver itinerary

To keep you informed on all aspects of territory management, Area Manager also offers complete accountability

through a range of easily generated and customized reports that cover every aspect of sales, service and distribution

operations, including:

Always accountable

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YOU’VE SET UP YOUR DISTRIBUTION AND

SERVICE TERRITORIES. You’ve optimized

your routes. Still, how can you be sure, once

they pulled away from the dock, that your

drivers are keeping their eyes to your plan?

With Workforce Manager you can. This Telenavis

Logistics Platform module offers your company a comprehensive,

turnkey mobile resource management solution that includes

customized tools, service, sales and support-and that starts

providing value from day one.

See what you are missing With its advanced mobile resource management capabilities,

Workforce Manager helps to empower your team by providing

them with the tools they need to ensure the highest levels of

productivity and customer service. Workforce Manager literally

lets you step outside of the four walls of your dispatch location to

see where all of your vehicles actually are-and if they are following

their respective routing plans-in real time.

Out in the field, Workforce Manager offers a range of flexible

communication options for your drivers that can be scaled to

your present needs- and that can be reconfigured easily as you

operations grow. What’s more, Workforce Manager works

seamlessly with your current routing system - or with the other

modules of the Telenavis Logistics Platform.

Manage by Exception For your office dispatch operations Workforce Manager is the ideal

solution to management overload. With its “intelligent” tracking

overview (which can be set to your specifications) Workforce

Manager gives your dispatchers the ability to manage by exception-

that is, to see and respond only to those vehicles that are off-plan.

Exception reports can also be generated, detailing all exceptions

associated with a trip, including unplanned stops and route path

deviations. In addition, dispatchers can:

• Communicate directly with drivers for real time dispatch of new

pickups or deliveries

• Receive real time updates on delivery status, including all details

and variance

• Capture actual stop arrival, departure and service time

information

• Receive proactive notification of service failures or late deliveries

and forward that information instantly to the appropriate customer

service representative

• View vehicle space availability for backhauls

• View or print route and driver performance report

• Automatically integrate operational data operational data captured

in the field back into the planning system- to create an even more

accurate plan tomorrow

• Create actual plan Vs planned reports

• Disseminate projected and actual delivery information to inter/

intranet sites to provide state of the art tools for customer

service

The comprehensive mobile resource management

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Drive for excellenceYour drivers will welcome the addition of Workforce

Manager as a “no-hassles” tool to help boost performance

and productivity. With its real time mobile communications

and GPS capabilities, Workforce Manager eliminates

lost time due to unclear directions, routing detours,

or customer complications. In addition, companies

can take advantage of a range of wireless hardware

devices that provide such critical capabilities as:

• Barcode scanning

• Immediate line-item reconciliation

• Signature capture

• Instant receipt or new delivery instructions and alerts

• Directions to the next destination point from either the

previous stop or based on current vehicle location.

Track all vehicles in real time against their individual routing plans

Reduce costs due to excessive mileage, overtime and deadhead miles

Increase driver accountability and efficiency by eliminating service delays and delivery errors

Manage by exception for greater dispatch productivity

Promote customer service by anticipating and avoiding delivery delays through on-the-fly rerouting while providing precise ETAs on request

Improve communications among all members of your delivery team in the office and the field

Gather and centralize customized delivery data

Build profitability through optimized delivery management

This powerful, adaptive delivery management solution can help you:

Workforce Manager at a glance

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