telus in health presenter: ron sparks, general manager...4 who is telus? 4 canada’s...

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TELUS in Health Presenter: Ron Sparks, General Manager

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Page 1: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

TELUS in Health

Presenter: Ron Sparks, General Manager

Page 2: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

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Welcome to TELUS Health Webinar

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Presenter: Ron Sparks, General Manager

We will be getting started in a few minutes.

Thank you for your patience

Page 3: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

QuestionsPlease use the chat functionality to

direct your questions

Page 4: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

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Who is TELUS?

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Canada’s fastest-growing national telecommunications company

$12.6B of annual revenue

12.5M customer connections

Wide range of communications products and services including health solutions,

wireless, data, internet protocol (IP), voice, television

8.4 Million wireless subscribers

Committed to offering an unparalleled customer experience shown through

industry leading low churn on a national basis for wireless solutions

Page 5: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

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More About TELUS Health

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TELUS is committed to providing solutions that positively impact Canadians

TELUS provides a wide selection of healthcare solutions to Canadians

TELUS has been serving the healthcare sector for 10+ years

Canada’s largest healthcare technology company

$1.6 billion investment in healthcare

1,700 dedicated team members

Page 7: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

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Patients and

Consumers

Primary Care

Allied care

providers

Pharmacists

Specialists

Hospitals

Home care

organizations

Connections are electronic & patient centric

The Challenge

Page 8: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

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TELUS Health: 3-Step Strategy

Reaching Physicians

20,000 physicians | 1 in 4 in Canada | 30%+ using Mobile EMR

Reaching Payers

40% of all claims in Canada adjudicated by TELUS | 40,000+

Extended Healthcare Providers on eClaims

Reaching Hospitals

57 hospitals and 40,000 clinicians using OACIS solution

37 hospitals and 42,000 users connected on cGTA

Reaching Pharmacies

30% in Canada using TELUS pharmacy solutions

6,200,000 online medication refills completed through Pharma

Space

Reaching Consumers

230,000 registered Pharma Space users

6,000 consumers have used our telehomecare service

Build reach to allow

interconnectivity1

Develop a

collaborative

health ecosystem2

Create quantifiable

health outcomes3

Page 9: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

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Why the Nightingale Acquisition

This acquisition and the integration

of Nightingale within TELUS Health

supports our strategy to build a

growing ecosystem of care

providers and patients who take

advantage of collaborative tools, in

support of driving better health

outcomes for Canadians

Page 10: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

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Short & Mid-term Strategy

TELUS will honour existing contractual obligations and ensure you are

provided with a stable, reliable product

TELUS will support your use of Nightingale On Demand for up to 36 months,

in line with existing contractual obligations

You will be given the opportunity to transition to another TELUS EMR for free

and we will ensure no data is left behind with the help of our Data

Conversion Utility

TELUS will not be releasing v10 however we will be looking into adding

certain features from v10 onto other TELUS Health EMR platforms

Page 11: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

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TELUS Health EMR for Family Physicians & Specialists

Physician EMR Users

EMR physicians are Specialists

20,000+

1 in 5

6 TELUS Health EMRs across Canada

Canada’s #1 EMR Solution

Page 12: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

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Results From Physician Survey

Better or much better quality of care since implementing EMR

TELUS Health EMR Physicians: 77%

EMR Physicians Nationally: 66%

Productivity has increased or greatly increased at medical practice since implementing EMR

TELUS Health EMR Physicians: 65%

EMR Physicians Nationally: 42%

Page 13: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

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Key EMR Capabilities

Easy to use

Alerts and messages

Efficient workflows

Configurable templates

Prescribing tool

Mobile access to the EMR

Referral management

Optimized billings

Searches and reports

3rd party integration

Page 14: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

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Mobile Access to the EMR

Instant access in emergencies

View scheduling and chart anywhere, anytime

Upload photos directly to chart

Access from hospital

Available with most TELUS EMRs

Page 15: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

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Easy To Use

Complete medical record

Interactive growth charts

Problem and treatment history

Support for coordinated care

Streamlined and intuitive

Page 16: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

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Configurable Templates

Electronic requisitions

Custom forms

Acute care Encounter Assistants

Structured SOAP notes

Quick letter templates

Stamps, Custom Forms, & Encounter Assistants

Page 17: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

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Community Portal – Excellent Support Resource

Support from peers

Request features

Vote on the roadmap

Access forms library

Page 18: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

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Exclusive Nightingale EMR Customer Offer!

Page 19: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

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We Are Here For You – Contact Us Anytime

Website: https://www.telushealth.co/page/nightingale-joins-telus-health/

Email: [email protected]

Phone: 1-877-570-5581

Page 20: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

QuestionsPlease use the chat functionality to

direct your questions

Page 21: TELUS in Health Presenter: Ron Sparks, General Manager...4 Who is TELUS? 4 Canada’s fastest-growing national telecommunications company $12.6B of annual revenue 12.5M customer connections

Thank you