Temasek SkillsFuture Academy

Welcome Note ……………………………………………………………..…………… ………..………………………………………………………………3Academic Calendar…………………………………………………………………………………..……………………………………………………..…3

General Administrative InformationMatriculation Card…………………………………………………………………………………………………………………………….……………….4Attendance………………………………………………………………………………………………………………………………………………………………4Timetable…………………………………………………………………………………………………………………………………………….……………………5Student Status/Particulars & Correspondence……………………………………………………………….……….…….5Parking….……………………………………………………………………………………...………………………………………………………………………….…6Smoking……………………………………………………………………………………...……….………………………………………………………………….…7Sports and Recreational Facilities………………………………………………………………………………………………………...…7Special Educational Needs (SEN) Support…………………………………………………………..7

Student Disciplinary PolicyAcademic-Related Offences…………………………………………………………………………………………………………………………7

Academic MattersHow is the Credit Unit Computed……………………………………………………………………………………………………………8How is the Grade Point (GPA) Computed ………………………….………………………………………………………………8How to Apply for module Exemption ..……………………….………………………………………………………………..………8Assessment Scheme…………………………………………………………………………………………………….……………………………………8

Total Workplace Safety & HealthTWSH Policy…………………………………………………………………………………………………………………………………………….9Important Contact Numbers………………… ………………………….……………………………………………………………10Emergency Evacuation ………………………….………………………………………………………………..……………………………………10Lithium Battery Safety.……………………………………………………………………………………………….…………………………………10

Copyright………………………………………………………………………………………………………………………………………………………….….…11

E-Learning……………………………………………………………………………………………………………………………………………….………...….12

OLIVE……..……………………………………………………………………………………………………………………………………………….………...….13

Student Portal………………………………………………………….…………………………………………………………………………………………15

Student Email Account………………………………………………………………………………………………………………………...........18

Reset of Password………………………………………………………………………………………………………………………………………….20

Contact Information………………………………………………………………….……………………………………………………………………22

Campus Map…………………………………………………………………………………………………………………………………………………..……23

content

2

Academic Calendar

• Inclusive of 1 to 2 weeks’ term break, depending on the course. The course timetable willbe made available to students before the commencement of a new semester.

Depending on the course structure, some courses do not adhere to the Academic Calendar.Please also refer to the timetable issued.

academic calendar

Welcome to Temasek Polytechnic. Thank you for choosing Temasek SkillsFutureAcademy (TSA) as your partner in your lifelong learning journey.

SkillsFuture is a national movement to provide Singaporeans with the opportunities todevelop their fullest potential throughout life. Through this movement, the skills,passion and contributions of every individual will drive Singapore's next phase ofdevelopment towards an advanced economy and inclusive society. At TSA, we stronglysupport our national SkillsFuture movement and provide industry-relevant courses toupskill and reskill the workforce.

This handbook has been prepared to assist you with useful information and instructionsfor new students. On behalf of TSA, I wish you success and a fruitful learningexperience at Temasek Polytechnic.

welcom

e note

3

CET Academic Calendar 2017/2018April Semester

Term 1 Mon, 24 Apr 2017 – Sun, 25 Jun 2017 9 weeks*Term 2 Mon, 26 Jun 2017 – Sat, 26 Aug 2017 9 weeksStudy Week Sun, 27 Aug 2017 – Sun, 3 Sep 2017 1 weekExamination Mon, 4 Sep 2017 – Sat, 9 Sep 2017 1 weekVacation Sun, 10 Sep 2017 – Sun, 22 Oct 2017 6 weeks

October SemesterTerm 1 Mon, 23 Oct 2017 – Sun, 31 Dec 2017 10 weeks*Term 2 Tue, 2 Jan 2018 – Sat, 24 Feb 2018 8 weeksStudy Week Sun, 25 Feb 2018 – Sun, 4 Mar 2018 1 weekExamination Mon, 5 Mar 2018 – Sat, 10 Mar 2018 1 weekVacation Sun, 11 Mar 2018 – Sun, 22 Apr 2018 6 weeks

general administrative inform

ationMatriculation Card

Will I be given a Student Matriculation Card and what are its uses?All students# of the Polytechnic will be issued with a matriculation card on the first day of class.To facilitate identification, please carry the matriculation card when you are in campus. Thematriculation card gives you access to library and sports facilities unless indicated otherwise.# excludes participants of short courses.

What if I lose or damage my Student Matriculation Card?You need to report it to TSA immediately to prevent unauthorised use of your card. If you loseyour card, you will need to submit a copy of the Application for Replacement of MatriculationCard form. You must also inform the library staff immediately of the loss of matriculation card toprevent unauthorised loans. A replacement fee is chargeable.

Class Attendance

Do I need to be present for all lessons?You must attain at least 50%* overall attendance for classes. Medical leave and Leave of Absence(LOA) are not considered as part of the 50% attendance. For example, if you have 16 lessons for amodule, you will need to be present for at least 8 lessons.

The affected module(s) which the required minimum attendance is not met will be awarded withonly a maximum grade of “P” (non-graded pass), with an associated grade point of 1.0.

Should an assessment# fall on the day of your absence, you will need to submit a medicalcertificate (MC) or LOA in order to be eligible for a re-assessment. All submissions are subject toapproval.

*If you are a WTS recipient or you are under company sponsorship which is applying for absentee payroll,you will need to meet the minimum attendance requirement of 75% for each module as part of the termsand conditions for Workfare’s scheme. Medical leave and LOA are not considered as part of the 75%attendance. For a list of the service touchpoints and more information on the scheme, please visitwww.workfare.sg or contact the Workfare Hotline at 1800-222-6622.

# ‘Assessment’, in above context, does not include examinations. Please refer to the CET Student Portal forguidelines on Absence from Examination.

For submission of Medical Certificate (MC):Please submit the Submission of Medical Leave form to TSA with the original medical certificateor certified true copy within 3 working days from the last day of your medical leave.

For submission of Leave of Absence (LOA):Please submit the Application for Leave of Absence form to TSA with supporting documents notlater than 1 week from the date of absence.

• Approval may not be granted if the submission of MC or LOA falls outside the stipulatedtimeline.

• Applications will be assessed on a case-by-case basis. TSA will inform you of the outcome ofyour application.

• You will be able to view your attendance records, leave records and modules with non-gradednotice in the CET Student Portal.

If I miss a class, will there be a make-up session?There will be no make-up session(s) if you are not able to attend the class.

4

What happens if the teaching staff fails to turn up for lectures/classes?All lectures/classes are deemed to be cancelled if the teaching staff fails to turn up 30 minutesafter the start of class.

Please inform TSA of the cancellation by calling us at 6788 1212 the next working day.

Timetable

How and when will I get my course timetable?Students will receive the timetable via email about 1 month before the course and semestercommence.Lessons with the R symbol on your timetable will be recorded and the videos will be available forviewing after two working days.

Will the days of lessons remain the same throughout the whole duration of my course?The timetable may change due to availability of facilities and lecturers.

How and when will I get my examination timetable?You may check your examination timetable at the CET Student Portal about 1 month before theexamination commences. You are advised to print a copy of the timetable for easy reference.

Student Status/Particulars & Correspondence

I need a letter to certify that I am taking a part-time course. How can I get it?Please submit the Student Status Letter Request form to TSA. A letter certifying your studentstatus will be generated at no charge.

How and where do I send my correspondences to?Each student will be issued a TP email account. Any request that you send us must be via your TPemail account. Please include in the email your name, your admission number and course title.

TSA will send emails to students via this TP email account. You are required to check your TPemail account frequently for official notifications, updates on schedule changes and other course-related correspondences.

Please send all correspondence via your TP email account to:

Temasek SkillsFuture Academy (TSA)Temasek PolytechnicSouth Wing Blk 26B, Level 1, Unit 49 21 Tampines Avenue 1Singapore 529757

TSA is open Mon-Fri, 8.30am-7pm except for public holidays. You may drop off your documents inthe Drop Box located next to TSA’s main door after 7pm. Please put them in an envelope andattention the envelope to the OIC and indicate the course that you are in. You should include yourname, admission number and course title in the content of the envelope.

I have changed my home address/contact number. How do I inform TSA?You may submit the Information Update form, together with the supporting document to TSA. Theinformation will be updated within 2 working days.

Types of Updates Supporting Documents RequiredChange in name in NRIC/Passport NRIC/PassportChange in citizenship NRIC/Passport/Citizenship CertificateChange in Foreign Identification No. Work Permit/Employment PassChange in sponsoring company Letter from the sponsoring company

general administrative inform

ation

Tel: 6788 1212Email: tsa@tp.edu.sg

5

I wish to withdraw from the course. What should I do?Please submit an Application for Withdrawal form to TSA together with your matriculation card. Ifyou have outstanding course fees or library loans, please settle all fees and return all library booksbefore submitting your request. Course fee will NOT be refunded after a course has commenced.

No withdrawal will be allowed one week before study week commences till the release of theexamination results.

Can I defer my course?There is no deferment of course. You may take a semester break in between the ModularCertificates (MCs) / Post-Diploma Certificates (PDCs). However, it is your responsibility to planyour study accordingly so that you can complete the Diploma within 5 years / Post-Diploma within2 years from your admission date.

What happens if I need to repeat a module?There is no supplementary exam. If you fail any of the module(s). You will take the repeatmodule(s) upon completion of the last MC/last PDC.

Repeat of module(s) is conditional on:- no clash in schedule- approval by TP- offered in that semester- repeat modules are within the same MC/PDC

There is no MOE funding for repeat module(s).

Please contact your Programme Officer if you need any advisement.

Can I use my SkillsFuture Credit to offset the course fee?With effect from January 2016, Singaporeans aged 25 years and above may use the SkillsFutureCredit for your part-time course. For more information on SkillsFuture Credit, please visithttp://www.skillsfuture.sg/credit or contact SkillsFuture Hotline at 6785 5785.

Parking

Students who park their vehicles on campus will be required to pay the public rate.

Any vehicle that is not parked in a designated parking lot will be wheel-clamped. Students are notallowed to park in the reserved red lots before 1800 hrs or their vehicle will be wheel-clamped.

Vehicles that are wheel-clamped will be issued with a notice. Please follow the instructions on thenotice to make payment at the Fire Command Centre (FCC) located at South Wing, Blk 26B.

general administrative inform

ation

6

Day of the week Rate Grace PeriodStudents Mon – Sun * $1.00/hr

(capped at $6/day) 15 min.

Public Mon – Sun * $1.00/hr (capped at $6/day)

15 min.

Motorcycles Mon – Sun * $0.65/entry 15 min.

* Campus is operational from 0630-2230hrs on weekdays and 0630-1500hrs on Saturdays

student disciplinary policy Smoking

No smoking is allowed on campus. Disciplinary action will be taken against students caught forthe offence.

Sports and Recreational Facilities

Students with valid matriculation cards are allowed to use the sports track and swimming pool forfree. The courts can be used at the following rates:

Special Educational Needs (SEN) Support

Students are encouraged to disclose any disability or special educational needs so that we canhelp facilitate support for their learning needs. For more information, please contact TSA viaemail: tsa@tp.edu.sg or tel: 6788 1212 or SEN Support Office directly via email:SENsupport@tp.edu.sg or tel: 6780 5959._______________________________________________________________________________

Academic-Related Offences

Cheating on Semestral Examination (including possession of unauthorised materials asconfirmed relevant by the Examiner)Students will be allowed to continue with the current and remaining examination papers, if any,pending investigation by the Disciplinary Committee. Where the cheating offence is confirmed,the student will be marked ‘Fail’ for the module which he was found in possession ofunauthorised materials or cheated in. All other modules, including coursework-based modules,taken by the student in the semester will be given a ‘P’ grade if he passed them.

Cheating on CourseworkCoursework refers to projects, term tests, assignments and other non-examination-relatedassessments. Students who are caught for cheating on coursework will be given zero for theaffected component of the module or heavier penalty, where appropriate.

PlagiarismThe disciplinary action to be taken for students caught for plagiarism will depend on the severityand range from failing the affected component of the module to dismissal from the course.

7

general administrative inform

ation

Facility Time of Usage(All rates are inclusive of 7% GST)

9am-7pm 7pm-9pm

Badminton $3.20/hr/court $6.40/hr/court

Table Tennis $2.10/hr/court $4.25/hr/court

Outdoor Basketball $5.35/hr/court $10.70/hr/court

Tennis $4.25/hr/court $7.45/hr/court

How is the Credit Unit Computed

Every module is assigned credit units (CU). These credit units are a measure of students’workload. In any module, 1 credit unit is normally assigned for 15 hours of work. For example, amodule with 4 credit units will have a 60-hour (15 x 4) workload. Students must pass the moduleassessments in order to be awarded the assigned credit units.

How is the Grade Point (GPA) Computed

Students’ progression within a course of study will be evaluated on the basis of the Grade PointAverage (GPA). The GPA is a numerical value that indicates the student’s academic achievementin the course. Both the semester GPA and cumulative GPA are calculated.

The formula for calculating the GPA is given below:

GPA = sum (credit units assigned to module X module grade point)sum (credit units assigned to module)

The calculation of cumulative GPA (cGPA) will include all modules with grade points and will becomputed based on the grades obtained by the student at the latest attempt of the examinationfor each module.

How to Apply for Module Exemption

Application for module exemption can be considered up to Week 2 of the semester and only ONEapplication is allowed per student per semester. All applications are subject to approval. Studentswill be notified on the outcome of their application within 1 month from the date of theapplication. Please contact the relevant Programme Officers for more details.

Students are deemed to have satisfied the requirements for modules that they are grantedexemption. The corresponding credit units of the exempted modules will be accorded to thestudents and are counted towards satisfying the course graduation requirements.

Students will be given an “exempted” grade for module(s) they are exempted. Where GPAapplies, the credit units awarded will NOT be used in the GPA computation.

Assessment Scheme

Examination modulesFor a module with an end-of-semester examination, students need to obtain at least 50% of thetotal module mark* in order to pass it. This total module mark would be the combined marksfrom the coursework and examination taken in the same semester.

Non-examinable modulesFor a module with 100% coursework, students need to obtain at least 50% of the totalcoursework mark in order to pass it.

Graduation requirementsStudents will be awarded a diploma/post-diploma qualification upon fulfillment of the graduationrequirements within the maximum candidature of the course from the date of enrolment, failingwhich they will be removed from the course of study.

Please refer to the CET Student Portal for all Examination Matters including Examination Rules& Regulations.

* Students will be advised accordingly on modules with different requirements.

7

academic m

atters

8

total workplace safety &

healthTotal Workplace Safety & Health

9

total workplace safety &

health

10

Important Contact Numbers1. Call 67805999 for situations where life or property are at imminent risk (e.g. injuries, fire

outbreak);2. Call 67805955 for non-emergency matters (e.g. lift breakdown).

Emergency EvacuationTemasek Polytechnic has adopted a 2-alarm system for evacuation. Do familiarize yourselveswith the various assembly areas in your area of activity.

First Alarm:If there is no immediate danger:- Prepare to evacuate by turning off the power to your notebook or desktop computers (i.e.

“make-safe” your area and devices);- Wait for instructions.

If there is immediate danger, evacuate immediately:- Follow instructions of staff;- Evacuate in an orderly manner;- Do not run. Walk briskly;- Do not take lifts.

Second Alarm:The alarm could be:- A continuous alarm, or- An announcement to evacuate.

Please:- Follow instructions of staff;- Evacuate in an orderly manner;- Do not run. Walk briskly;- Do not take lifts.

Lithium Battery SafetyDo not charge lithium batteries unattended (e.g. notebook computers, mobile devices, mobilepower banks).

Copyright

Copyright is a protection that covers published and unpublished literary, dramatic, musical andartistic works, whatever the forms of expression, provided such works are fixed in a tangible ormaterial form. This means that as long as you can see it, hear it and/or touch it – it may beprotected. If it is an essay, a play, a song, a funky original dance move, a photograph, HTMLcoding or any computer information that can be set on paper, recorded on tape or saved to ahard drive/floppy disk, it may be protected. Copyright laws grant the creator the exclusive right toreproduce, prepare derivative works, distribute, perform and display the work publicly. Exclusivemeans only the creator of such work, not anybody who has access to it and decides to grab it.

It is ILLEGAL to violate any of the rights provided by the law to the owner of a copyright.Temasek Polytechnic respects the ownership of intellectual material governed by copyright laws.All TP students are expected to know and comply with the copyright laws that affect them. Notethat infringing the Copyright Act could land you with a hefty fine or even a jail term.

Here is a list of Do’s & Don’ts:

What you CAN do:• Make reasonable copies of a work(s) i.e. 10% of the total number of pages in a physical edition

of the work;• Make not more than 10% of the total number of bytes in an electronic edition of the work; or• Make copies of not more than one chapter of the work (even if one chapter is more than 10%

of the number of pages or bytes)

What you must NEVER do:• Photocopy an entire book/work;• Copy more than 10% of the total number of pages or more than one chapter unless new

copies are unavailable within a reasonable time at an ordinary price;• Copy more than one article from a given periodical, unless they relate to the same module

matter.

If you are in doubt, please feel free to consult your lecturers for clarification. Please do NOTassume what you are copying is ok.

9

copyright

11

910

e-learning

12

E-Learning

Bring Your Own Device (BYOD)Temasek Polytechnic strives to provide a conducive environment for students to acquire theskills and knowledge to meet the demands of the world of work.Towards this end, all students are encouraged to bring their own notebooks for lessons. Theywill be able to:• access e-resources such as e-text books, videos, and educational apps;• conduct online research and work on their assignments using their own devices;• use their own devices in school and at home, thus enjoying convenience and accessibility to

course-specific software whenever feasible; and• contribute towards a greener environment.

You may refer to this link for the required technical specifications for notebooks and the list ofsupported Antivirus software. If you already own a notebook, you are not required to purchase anew one (subject to your notebook meeting the minimum specifications required for yourcourse).

For VPN and WIFI setup, please refer to the user guide in the CET Student Portal (refer to pg 16of the handbook on how to access the portal).

Students who are faced with any technical problem, are encouraged to visit TP’s IT ServiceManagement Centre (East Wing Building, Blk 1A, Level 3, Room 12) which will be able to provideone-stop service. The operating hours of the Centre are from Mon to Fri, 8.30am – 6pm orcontact the hotline at 6780 5933.

OLIVEIn the course of your study in TP, you will have many opportunities to engage in e-learning. Youwill acquire valuable skills in learning how to learn and how to create knowledge in an onlineenvironment. You will have the opportunity to be exposed to both independent andcollaborative learning online through TP’s platform, OLIVE (Online Learning Interactive VirtualEnvironment). The flexibility of e-learning means that you will be able to study when and whereyou like in TP’s wireless environment.

Lecture Capture Management SystemAs working adults, we understand the challenges to balance studies, work and personal life. TPhas implemented the Lecture Capture Management System (LCMS) which allows you to viewlessons delivered in lecture delivery mode. Lessons with the R symbol on your timetable will berecorded and the videos will be available for viewing through OLIVE after 2 working days.

How to Sign-in to OLIVE

Step 1Access OLIVE from the link https://lms.tp.edu.sg/

Step 2Login with your login id and password.If you encounter a ‘Sign On Error’, please clear your browser cache and restart the browser.

9

OLIVE

13

Password:‘t’ + barcode no.e.g. tM686881

Login ID:‘Admission No.’ @student.tp.edu.sge.g. 1701234A@student.tp.edu.sg

1701234A

Step 3 An example of what you will see

9

OLIVE

14

Click on LCMS to view the video recording of lectures

CET Student Portal

This is a one-stop portal that allows you to access information at your own time. From the portal,you will be able to view and access the following:

• Exam Timetable• Exam Results• Attendance, Leave & module Non-grading Notice• OLIVE• Library Catalogue, E-resources, Exam Papers & Services• Announcements• Student Matters• Exam Rules & Regulations• Student Handbook• Forms, e.g. Submission of Medical Leave/Application for Leave of Absence• WIFI, VPN & Horizon Client User Guides

How to Sign-in

Step 1Access the CET Student Portal from TP website: http://www.tp.edu.sg/

9

student portal

15

Click on CET Student Portal

9

student portalStep 2Login with your login id and password

16

Password:‘t’ + barcode no.e.g. tM686881

TP Login ID:Admission No.1701234A

Step 3 An example of what you will see

9

student portal

17

Student Email Account

The Microsoft Office 365 program provides institutions of higher education with a suite of hosted communication for students and alumni.

How to Sign-in

Step 1Access Microsoft Office 365 from TP website: http://www.tp.edu.sg/

9

student email account

18

Click on Student Email

Step 2Click on www.outlook.com/student.tp.edu.sg Login with your login id and password

9

student email account

19

Login ID:‘Admission No.’ @student.tp.edu.sge.g. 1701234A@student.tp.edu.sg

Password:‘t’ + barcode no.e.g. tM686881

1701234A

9

reset of password

20

Default Password Resetting of Password

CET Student Portal

Login ID/User Name: Admission No.

Password: ‘t’ + barcode no. on student card, e.g. tA123456

Proceed to the Library’s Customer Service Counter at Level 2:

Term TimeMon - Fri : 8am to 9pmSat : 8.30am to 5.30pmSun, PH & where the eve of PH falls on a Sat : Closed

Term BreakMon - Fri : 8.30am to 7pmSat : 8.30am to 1pmSun, PH & where the eve of PH falls on a Sat : Closed

Tel: 6780 5772

Student Email Account & OLIVE

Login ID/User Name: Admission No. @student.tp.edu.sg

Password: ‘t’ + barcode no. on student card, e.g. tA123456

Self-help to reset password.

RESET OF PASSWORD

The default password is the same for the CET Student Portal, OLIVE and Student Email Account.

However, should you change or re-set the default password, please note that the password foryour CET Student Portal is not the same as your Student Email Account & OLIVE.

9

reset of password

21

Default Password Resetting of Password

Student Email Account & OLIVE

Login ID/User Name: Admission No. @student.tp.edu.sg

Password: ‘t’ + barcode no. on student card, e.g. tA123456

Key in your user id (e.g. 1723456Z@student.tp.edu.sg) and follow the instructions on screen.

contact information

22

Contact Information

Temasek SkillsFuture AcademySouth Wing Blk 26B, Level 1, Unit 49 Temasek Polytechnic21 Tampines Avenue 1. Singapore 529757

Tel: (65) 6788 1212 | Email: tsa@tp.edu.sgWebsite: http://www.tp.edu.sg/tsa

Operating HoursMonday to Friday: 8.30am to 7.00pm | Closed on Saturday, Sunday and Public Holidays

TP Hotline 6788 2000

Emergencies 6780 5999

Technical Faults 6780 5955

Main Guard House 6787 2520

Library 6780 5772

ITSM Centre 6780 5933

School of Business 6780 5127

School of Design 6780 5133

School of Engineering 6780 5144

School of Humanities & Social Sciences 6780 6565

School of Informatics and IT 6780 5158

Updated on 7 April 2017

campus m

ap

23

Temasek SkillsFuture

Academy

South Wing Block 26B Level 1 U

nit 49

(SW26B-01-49)

Nearest Visitors

Carpark

Taxi Drop-off Point

Please call the Temasek SkillsFuture Academ

y Hotline at 6788 1212 for assistance.