terms & conditions for manpower outsourcing tender … · 2020-01-08 · intends to hire, on...

TERMS & CONDITIONS For

MANPOWER OUTSOURCING

TENDER REF.: C-DOT/DEL/TENDER/2019-2020/007

TENDER NO. C-DOT/DEL/TENDER/2019-2020/007

C-DOT is a registered under the Societies Registration Act 1860, having its registered office at

C-DOT Campus, Mandi Road, Mehrauli, New Delhi – 110030. The society was set up by

Government of India for pursuing Research & Development in Telecommunications. C-DOT

intends to hire, on outsourcing basis, experienced technical manpower from reputed service

providers / manpower consultants for meeting its project requirements.

SECTION I

1. GUIDELINES FOR SUBMISSION OF BIDS

C-DOT ADOPTS A TWO-BID TENDER SYSTEM. THEREFORE, SEPARATE

TECHNICAL AND FINANCIAL BIDS ARE TO BE SUBMITTED AS PER

FOLLOWING PROCEDURE, BY THE INTERESTED BIDDERS.

1.1 Critical date sheet: For details regarding Critical Dates related to this tender, please refer

Notice Inviting Tender (NIT) Document. In case, the Bid Opening Date of the tender happens to

be an unscheduled holiday, the tender will be opened on the NEXT WORKING DAY at the

same time.

1.2 Document Download: Tender documents may be downloaded from C-DOT website

www.cdot.in (for reference only) and Central Public Procurement Portal:

https://eprocure.gov.in/eprocure/app (henceforth referred to as CPP Portal) as per the schedule

given in ‘Critical date sheet’.

1.3 Bid Submission: Bids shall be submitted online only at CPP Portal on or before Bid

Submission End Date, as mentioned in ‘Critical date sheet’. Bids sent by FAX, email or offline

mode will not be considered.

1.4 Currency: The prices should be quoted strictly as per Price Bid format in BoQ format in

INDIAN RUPEES only.

1.5 One Bid per Bidder should be strictly adhered to while bidding for this Tender.

1.6 Bidder, who has downloaded the tender from the C-DOT website or CPP Portal shall not

tamper/modify the tender form including downloaded price bid template in any manner. In case

if the same is found to be tampered/modified in any manner, bid will be completely rejected and

EMD would be forfeited and rejected bidder will be to be banned from doing business with C-

DOT.

1.7 Intending bidders are advised to visit C-DOT website and CPP Portal regularly till closing

date of submission of tender for any corrigendum/addendum/ amendment.

1.8 Pre - Bid Meeting : A pre-bid meeting would be conducted at C-DOT Campus, Delhi as per the schedule given in the Critical dates table (refer NIT document) .

All the queries in this regard (in *.xlsx format only) should reach C-DOT by e-mail latest by the date/time stated in the NIT (notice inviting Tender) document for seeking clarifications/ submission of queries. No query shall be entertained after the scheduled date and time. The subject of the mail should contain the tender reference number. A maximum of 02 authorized representatives will be allowed to attend the Pre-Bid meeting

2. FEE/ CHARGES RELATED TO BID:

2.1 Tender Fee: Tender fee of Rs. 1180/- (Rupees One Thousand One Hundred and Eighty

only), payable by way of Non-refundable Demand Draft (DD)/Pay Order favoring ‘CENTRE

FOR DEVELOPMENT OF TELEMATICS’, to be purchased on or after publication date of

this tender, and payable at New Delhi, obtained from any Nationalized/ Scheduled Bank,

valid for three months, to be submitted to C-DOT and scanned copy of this DD to be

uploaded in the portal along with technical bid. All applicable bank charges shall be borne by

the applicant and he/she shall not have any claim whatsoever on this account on C-DOT.

Please note that there is no Exemption for Tender fee. (for any category)

2.2 Earnest Money Deposit (EMD): The EMD of Rs. 1,00,000/- (Rupees one Lakh) in the form

of DD/Bank Guarantee (BG) as per format given at ANNEXURE-VII, should be physically

submitted to C-DOT, Delhi office on or before the ‘due date and time as given in the critical

date sheet (Refer NIT Document). Bidders are required to upload the scanned copy of an

undertaking for the same as per Annexure IV on CPP Portal during bid submission.

The BG shall be valid for 6 months from the ‘Bid Submission End Date’. In case EMD is

submitted in the form of DD, it should be valid for three months and may need to be re-

validated after 3 months, for next 3 months, if required.

2.3 The EMD is payable by all categories of bidders and exemption is permissible only to

Government bodies/PSU’s and MSME /SSI organizations on production of relevant proof. Bids

without EMD shall be treated as invalid forthright.

2.4 EMD amount will be returned without interest, to unsuccessful bidders within 6 months from

the Bid Submission End Date or award of contract, whichever is later.

2.5 In case of successful bidder, EMD shall be returned interest free on encashment / acceptance

of Performance Bank Guarantee (Refer section 10 for details regarding Performance Bank

Guarantee).

2.6 Bids without EMD and Tender fee shall be rejected outright.

2.7 The Hard Copy of original instruments in respect of Tender Fee and EMD must be delivered

in two different sealed covers specifying tender number, item and due date; on the ‘Bid

Submission End Date’ as per schedule given in critical date sheet (refer NIT document), to the

following address:

Manager- Purchase

Centre for Development of Telematics

C-DOT Campus, Mandi Road, Mehrauli

New Delhi- 110030

Telephone Number: 011-26802856, 011-26598707

Email address: [email protected]

2.8 C-DOT will not be responsible for delays of any nature including due to postal and/or force

majeure delays. Hard Copy of original instruments in respect of Tender Fee and EMD

received after due date will not be accepted and the Bid will be rejected outright and no

communication will be entertained.

2.9 Bidders shall also attach scanned copies of all requisite documents i.e. proof of submission of

tender fee/ Earnest Money deposit (EMD) and other certificates / documents specified in the

tender document. Bid submitted without necessary proofs as required in the tender document

will be outrightly rejected. However, subsequently, the bidder shall provide any additional

technical document, if required by the Technical Evaluation Committee.

2.10 Any falsification/ suppression of information would lead to the cancellation of contract

with forfeiture of Bank guarantee

2.11 The EMD amount will be forfeited to C-DOT in the following cases: -

a) Any financial bid received against this tender shall be governed by the terms and

conditions indicated in the tender document. If, after submission of the financial bid, the

bidder fails to honor the contract, if awarded, or refuses to comply with any/all of the

terms and conditions of the tender.

b) If the bidder withdraws the offer during the validity period of the financial bid.

c) If the successful bidder fails to commence the service/supply, in accordance with the

tender terms and conditions of the contract.

d) If the successful bidder fails to submit the Performance Bank Guarantee within the

stipulated time. This will also warrant closure or termination of contract.

e) If any information furnished is found to be incorrect.

2.12 Successful bidder must submit Performance Bank Guarantee (PBG) in the form of

DD/bank guarantee equivalent to 2.5 % of the total contract value (for 2 Years) from any

nationalized / scheduled Bank in the prescribed format (Given in Annexure VIII). This PBG

should be submitted within 15 days from the issue of the work order, for faithful performance

and it should be valid for up to three months after the expiry of the contract period. It will be

retuned back after the contract is over as interest free. The same shall be extended in case of

any extension of the contract. The DD / PBG is payable by all categories of bidders and

no exemption is permissible.

mailto:[email protected]

C-DOT will be free to encash this Bank Guarantee in the event of any failure on the part of

the Contractor to meet his obligations under the contract or in the event of any demand by the

concerned Statutory Authorities for the dues from the Contractor at its sole discretion.

After acceptance of the contract if any/all the terms and conditions of the contract is /or

violated, C-DOT reserves the right to terminate the contract. In such cases, the PBG will be

forfeited to C-DOT at its discretion

3. OTHER TERMS AND CONDITIONS

3.1 C-DOT reserves the right to reject/accept or withdraw any part or full tender(s) without

assigning any reason whatsoever. The decision of c-dot is final and unquestionable.

3.2 C-DOT reserves the right to award the contract to deserving parties either in full or in

parts. The decision of c-dot is final and no enquiry will be entertained in this regard.

3.3 Bids should be complete in all respects and incomplete bids will be summarily rejected.

No clarification will be taken by c-dot in this regard.

3.4 Where the bidder makes counter terms and conditions of business, the tender shall not be

deemed responsive, unless c-dot in its discretion, may give specific written acceptance

thereof.

3.5 Bidders are requested to study the terms and conditions of the tender carefully and then

submit their tenders accordingly. Any Contract /Work Order resulting from this tender shall

be governed by the terms and conditions indicated in this tender documents and the bidder

quoting against this tender shall be deemed to have read, understood and accepted the same,

unconditionally. NO CLARIFICATIONS / AMENDMENTS SHALL BE ENTERTAINED

UNDER ANY CIRCUMSTANCES ONCE THE BID HAS BEEN SUBMITTED.

3.6 Taxes & Duties: The service provider will be entirely responsible for all the taxes,

duties etc. payable under Law.

3.7 Offer Validity: The bids should be valid for a period of 180 days from the last date of

submission of Bids.

3.8 SELECTION OF L1 BIDDER :

(a) L1 bidder shall be decided on the basis of total lowest quoted price for 02 Years for

all the categories as per BoQ i.e. it will not be line item wise but based on total

contract value for two years.

3.9 Placement of Manpower upon receipt of Work Order

(a) The L1 Bidder selected, after receipt of Work Order / Purchase Order, shall continue

providing candidates for interview to C-DOT till acceptance & as per mutually decided

schedule.

(b) Selected Bidder will have to submit the Complete RESUME for quoted manpower

(on 1:3 basis as per Annexure ‘VI’ within 15 days from the date of release of Work

order).

(c) The bidder shall further deploy the finally selected manpower within 45 days after

interview and communication by CDOT in this regard.

(d) If within 03 weeks of award of contract, the bidder fails to provide the candidates for

interview matching 80% of the skill set, the work order may be terminated and BG shall

be forfeited to C-DOT

4. MINIMUM CRITERIA FOR SHORTLISTING:

4.1 Technical Bid :

a. Bidder should have submitted tender fee as per details provided in this tender document.

b. Bidder should have submitted EMD of Rs. 1,00,000/- (Rupees One Lakh) as per details

provided in this tender document

c. Following documents to be enclosed as part of technical bid

(i) Bidder Details as per Annexure I

(ii) The bidder should be a Company registered under the Indian Companies Act, or

with government agency & in existence for a minimum of 03 years on the date

of issue of this tender, with necessary facilities and experience in providing

such technical services in Electronics / Computer Science / Information

Technology Engineering (attach relevant Work Order / PO copies, documents

etc.). It should not be a consortium of firms / companies or placement

agencies.

Copy of Registration certificate of the firm from concerned authorities

indicating Registration No. date and its validity should be attached.

(iii) Copy of the PAN CARD

(iv) Copy of the GST Registration Certificate.

(v) Bidder should have PF and ESI Registration number. Copy of PF and ESI

registration should be provided

(vi) Bidder shall submit Compliance to skill set and Experience (minimum 75 %) as per

Annexure II supported by Actual RESUME (minimum 25% of the required nos.) in

each category (as per Annexure VI), Bidder may conceal the contact details of the

candidates as per attached herewith. These candidates may be called for interview/

interaction either physically or remotely as part of the technical evaluation.

(vii) The bidder shall have at least one experienced technical person on their rolls, having

B.Tech. / M. Tech. (in Comp. Sc. Or ECE or IT) degree with the following experience

in Design and Implementation of IT projects: -

This person should have minimum 10 Years’ experience in the field of Networking

(preferably CISCO certified) or OS & Security (preferably RHEL certified) or Storage

(preferably NetApp Certified) / Database (preferably Oracle/ MySQL certified).

This person should have been working with the bidder for at least the last three years.

The documentary evidence in support of this criteria should be submitted as part of the

Technical bid.

This person will have to screen and certify all the resume of potential candidates which

are to be submitted as part of the technical bid. The same process has to be followed

before forwarding the resume after placement of WO by C-DOT.

(viii) The bidder should have successfully completed a Minimum 02 Contracts of similar

nature * of annual value of at least Rs. 50.00 lakhs each of similar nature from a

Govt. Office / State Govt. /Center or State PSU / reputed Pvt. Company during the

last three Financial years namely 2016-17, 2017-18, 2018-19. In case they do not

have single contract of Rs. 50.00 lakhs, they may provide 02 contracts amounting to

Rs. 50.00 lakhs in a particular year.

* Bidder should submit self-certified copies of at least two of resume of the

manpower deployed under these contracts as proof.

Documentary Proof of two contracts cumulative amounting to Rs. 50 lacs

financial yearly or more of similar nature, in force for last three financial years

(FY 2016-2017, 2017-18, 2018-19) along with the list of the organization

where the bidder is currently providing /has provided such kind of service

should be attached.

(ix) The bidder should have enough financial strength (Average annual turnover of Rs.

1 Crore or more) in the field of services for the last three financial years to take

up contracts of this magnitude. Bidder should provide documentary proof of

their annual turnover (Income Tax returns, Audited Financial statement etc.) for

last three financial years (2016-17, 2017-18, 2018-19).

(x) Experience in the field of “Technical Services” should be there for at least last

two years. Relevant documents, Work Orders / PO copies, service satisfaction

certificate etc. should be attached in this regard

(xi) Service Provider’s Company / firm should not have been banned or black-listed

by any Government Department / Central Government Unit / Public Sector Unit

/Financial Institutions / Court. Please provide an undertaking for the same.

(xii) Service Provider shall attach Certification from reputed user agencies, ISO /

High level quality service certification in the relevant area, if available.

(xiii) List of major clients for last three years

(xiv) Acceptance for submission of EMD as per Annexure IV.

(xv) Acceptance/Undertaking for submission of Performance Bank Guarantee in

Annexure III - for 2.5 % of the total contract value of the work order, valid for a

period of 27 months within 2 weeks of the release of the Work order by C-DOT.

(xvi) Undertaking as per Annexure III on Company Letterhead.

(xvii) Compliance as per Annexure II of this tender document.

(xviii) Acceptance letter to sign Non-Disclosure Agreement with C-DOT on Non-

Judicial Stamp Paper of Value of Rs. 200/-.

d. Only those bids where the submitted RESUME fulfills at least 75 % of the

required skill set would be considered for financial evaluation i.e. if they fail to

meet these criteria, they will be technically rejected. False claims for fulfillment of

the skill set shall be treated as a violation of the tender terms.

e. An undertaking is to be given by the bidder that they will not be earning more

than 20% of the total price quoted for the supplied manpower. If the undertaking

is not provided in the technical bid, the bidder will be technically rejected.

4.2 The Financial Bid should contain information on price quoted strictly as per

BoQ in .xls format only – and the same should be submitted online on CPP portal only.

5. SCOPE OF WORK:

Under this manpower service contract, the service provider will be providing technical

manpower services to different projects or groups. The above manpower may be stationed at

our C-DOT Delhi & Bangalore offices, BSNL offices in metro cities or any other city depending

on the project. They should also be able to provide the manpower from metros in each zone for

various site / field requirement.

5.1 Qualification, experience and scope of work for the Manpower

The exact Experience and Scope of work will be specified during selection process of the

candidates. However, a broad criterion of qualification, experience and scope of work is

given in Annexure VI.

It may please be noted that fluency in Hindi and English is required. The persons should be

ready to undertake traveling. TA/DA as per applicable C-DOT rule will be given in case of

traveling.

5.2 Total Manpower Requirement

The total manpower requirement in the two years is expected to be 16 nos. however the

exact requirement shall be communicated at the time of inducting persons.

The abovesaid requirement can be increased / decreased over a period of 02 years.

6. Period of Contract: The contract shall be valid for a period of 02 years from the

date of Work order. However, the contract may be extended further based on mutual

agreement of both the parties.

The contract shall be on fixed price basis for full contract period in Indian Rupees on all-

inclusive basis except GST which is to be quoted extra as per actuals. No increase in the rate

contract shall be allowed during the period of contract. There should be no hidden charges.

Price Bid accompanied by any counter conditions and/or conditional expression such as

‘Subject to immediate acceptance’, ‘Subject to confirmation’ etc. shall be treated as being at

variance & shall be liable to rejection.

7. Cost of bidding: The bidder shall bear all costs associated with the preparation and

preparation and submission of its tender & C-DOT shall in no case be responsible or

liable for these cost, regardless the conduct or outcome of the tendering process.

8. Non Transferable bids: The tender document is non-transferable.

9. Liquidated Damage:

a. If the selected manpower is not provided / replaced by the service provider within the

time frame as defined in the clause 3.8 above and as defined in Annexure ‘VI’,

penalties shall be imposed on the service provider by C-DOT. The penalty to be

imposed will be @ 0.5% per week for the first two weeks, @ 0.75% per week for the

next two weeks & @ 1.0% per week for the next two weeks of the total manpower

cost for every person of such default. If the service provider is not able to provide /

replace within 06 weeks as mentioned above, C-DOT reserves the rights to arrange

the same from the other sources at the risk and cost of the service provider.

b. If the service provider is not able to provide the manpower as above within 06 weeks,

C-DOT reserves the right to blacklist the service provider.

10. Performance Bank Guarantee : Performance Bank Guarantee equivalent to 2.5% of

the total contract value (for two years) from any nationalized Bank /scheduled Bank, in

the prescribed format (as per Annexure ‘VIII) is to be submitted within 15 days of the

issuance of the Work Order and it should be valid three months after the expiry of period of

this contract. If the BG is not submitted within 15 days of receipt of work order, the

work order can be cancelled.

C-DOT retains the right to encash the Performance Bank Guarantee in the event of any

failure on part of the service provider to meet obligations under the contract.

11. Confidentiality: The finally selected bidder shall sign a Non - Disclosure Agreement for

the Project with C-DOT, and undertake to be strictly bound by its stipulated provisions.

12. Payments: The service provider shall submit the bills by 7th of the following month for the

services provided in the previous month. The payment shall be released by the end of the

month on receipt of satisfactory Performance Report from C-DOT, after deducting

liquidated damages, if any. Income Tax, as applicable, shall be deducted at source from the

payable amount, and a Certificate thereof shall be issued by C-DOT providing the

satisfactory services as per the Purchase Order. No Advance payment is admissible under

any circumstances.

13. TERMINATION:

13.1 C-DOT may, without prejudice to any other remedy for breach of contract by written

notice of default sent to the service provider, terminate the contract in whole or part:

a. If the service provide fails to deliver any or all of the goods / services within the period

(s) specified in the contract.

b. If the service provider fails to perform as per the quality standard.

13.2 C-DOT may terminate this Contract by written advance notice to take effect

thirty (30) days after receipt thereof by the service provider , if:

a. Service Provider commits a breach of any of its covenants or obligations under this

Contract and has failed to remedy the said breach within thirty (30) Days after

being required in writing to do so by C-DOT;

b. Service Provider assigns or purports to assign this Contract or any part of this

Contract or Rights under this Contract without written consent of C-DOT.

13.3 Failure on the part of C-DOT to notify Service Provider of a breach of this Contract,

or to terminate this Contract because of such breach, shall not constitute a

condonation of the breach, or waiver of the right of C-DOT to terminate this

Contract in accordance with the provisions herein contained. The termination shall

not release Service Provider from its liability for breach of this Contract.

13.4 With the exception of the Confidentiality and Indemnity provisions of this

Contract, no other obligation shall survive termination of this Contract, except those,

which, by their nature or context, are intended to survive the termination.

14. ASSIGNMENT:

The service provider shall not assign, delegate, sub-contract or otherwise purport to transfer

its rights, responsibilities or obligations or any benefit under it, to any third party under this

Contract, without the prior written consent of C-DOT.

15. LIMITATION OF LIABILITY:

15.1: In case of breach of any term of this Contract, C-DOT shall be entitled to terminate

or cancel the whole or any part of the Contract at the risk and cost of service

provider. This will be without prejudice to levy Liquidated Damages for delay and

wrongful disclosure and other liabilities as covered by the provision of this

Contract.

15.2: In no event shall, Service Provider's cumulative monetary liability for all or any

claim arising in connection with this Contract exceed the total payment to be

made by C-DOT to Service Provider under this Contract. This limitation of

liability is intended to apply normally but not when Service Provider’s breach of

the Contract is held by C-DOT to be gross and willful or involves any kind

of criminal conduct on part of Service Provider.

16. GOVERNING LAW: This Contract shall be governed, construed and

exclusively enforced in accordance with the laws of India. In relation to any proceedings

relating to enforcement of this Contract, both the Parties irrevocably submit to the

exclusive jurisdiction of the courts in Delhi.

17. DISPUTE SETTLEMENT – ARBITRATION :

In the event of a dispute concerning the conclusion, validity, interpretation or performance

or failure of this Contract, the Parties shall make every reasonable effort to reach an

amicable settlement in good faith. However, failing amicable understanding between the

Parties, any dispute arising under or relating to this Contract, including the existence,

validity, interpretation, performance, termination or breach thereof, shall be finally settled

by arbitration, in accordance with the Indian Arbitration and Conciliation Act, 1996, as

amended from time to time. Either Party may refer the dispute to the sole Arbitrator, to be

nominated by the Executive Director, C-DOT. The venue and seat of arbitration shall be

Delhi. The language of the arbitration shall be English

18. FORCE MAJEURE:

Either Party shall be excused from delays in performing or from its failure to perform

hereunder to the extent that such delays or failures result from visa-major, including, but

not limited to, fire, flood, acts of God or public enemy, provided due notice is given to

the other Party along with satisfactory evidence for the same.

If the force majeure event continues for one (1) month, the affected Party may terminate this

Agreement after giving fifteen (15) days advance written notice to the other Party.

19. If, at any time, during the performance of the Purchase Order, the supplier

encounters conditions impending timely delivery and performance of services, they should

promptly notify CDOT, in writing, of the fact of the delay, the cause of delay and its likely

duration. CDOT shall evaluate the situation and at its discretion, decide to extend the

suppliers, time for performance. CDOT decision in this regard will be final and binding.

20. C-DOT reserves the right to award work to deserving tenderer and the decision shall

be final and binding.

21. C-DOT reserves the right to reject / accept any part or full tender without any reason

whatsoever.

22. INDEMNIFICATION: The service provider shall indemnify and hold C-DOT harmless

against any and all claims, demands, damages, liabilities, losses, costs, expenses,

judgments, and reasonable attorney fees, which directly or indirectly result from, or arise in

connection with, any negligent failure of the service provider to comply with any

applicable governmental requirements or any negligent act or omission of its employees,

permitted sub-contractors or agents, pertaining to its activities and obligations under the

contract.

Annexure-I

AGENCY DETAILS

Please provide details as per format given below only.

1.0

NAME / ADDRESS OF AGENCY

Mobile/Telephone/Fax nos.

1.1 Statutory Requirements:

Please state whether the Agency is Registered

Co./Proprietary/Society/or Registered under Shops

& Establishment Act. Please enclose copy of

Registration accordingly

1.2 Number of Employees

1.3 Name of the Directors and their occupation

1.4 Experience (Years) in this service

2.0 Nature of any other Business carried by your

company.

3.0 EPF /ESI Registration nos.

(Copy of Registrations to be enclosed)

4.0 GST No.

(Copy of GST Registration Certificate to be

enclosed)

4.0 INCOME TAX A/C no./PAN No. & Amount of

TAX PAID Last Financial year (Please enclose

copy of the same)

5.0 Annual Turnover of the Agency in the last 03

financial years:

2016-2017, 2017-2018, 2018-2019

(Please enclose Documents in support of the

same)

6.0 BANKER’S NAME & ADDRESS

7.0

List of major Clients in the PAST 3 YEARS

(copy of Contracts and Performance Reports to be

enclosed).

8.0

Details of any other information / document

which may help C-DOT in assessing tenderer’ s

capabilities for award of contract

9.0 Is there any litigation / arbitration of whatsoever

nature in respect of the contracts executed by the

service provider? If Yes, please give details.

UNDERTAKING:

I hereby certify that all the information furnished above are true to my knowledge. I have

no objection to C-DOT verifying any or all the information furnish in this document with

the concerned authorities, if necessary.

I also certify that, I have understood all the terms and conditions indicated in the tender

document and hereby accept the same completely.

SIGNATURE OF OWNER/DIRECTOR OFFICIAL SEAL / STAMP

Place:

Date:

ANNEXURE-II

COMPLIANCE TABLE

The Service Provider should give relevant details wherever required in the following compliance

table and NOT fill in the answers as “Yes” or “Complied”. The Service Provider should also

support the compliance by necessary documentary evidence along with the Technical bid ONLY,

failing which his bid will not be considered.

PART A : TECHNICAL

Sl. No. Description Compliance Status & Remarks

1. Has Service Provider submitted all technical

literature / leaflets / documents / Purchase orders

etc. and compliance table along with the bid

document?

2. Does the Service Provider agree, in writing, to

adhere by the applicable rules/laws of the land,

laid down by Government of India with respect to

protection of its employees’ rights and benefits

like PF, ESI & Medical Insurance, remuneration

statement, leave statement, tax deduction etc.

while servicing this contract?

3. Is the Service Provider’s offer valid for 180 days

from the last date for submission of bids?

4. Has the Service Provider given the name of

Contact person / contract manager from his side

for all relevant communications/interactions

regarding this contract?

5. Has the Service Provider provided the name of

bankers?

6. Is the Service Provider registered with Govt.

agencies and in existence for a minimum of 3

years on the date of issue of this tender and have

necessary experience in providing required

technical manpower or Similar Services? (Attach

relevant PO copies, documents etc.)

7. Whether the Service Provider’s company has

Minimum turnover of Rs. 50 lakhs per year in the

field of “Services” for at least last three (03)

financial years? Whether relevant documents, PO

copies, service satisfaction certificates from the

parties, and I-Tax returns or Audited Financial

statements of last three years with PAN or other

relevant documents attached

8. Has the Service Provider attached Certification

from reputed user agencies, ISO/High-level

quality service certification in the relevant area, if

available?

9. Has the Service Provider enclosed various

necessary documents like latest copy of

Registration details, Income-Tax PAN No., GST

No. etc.

10. The Service Provider’s company should not have

been banned, black-listed by any Govt.

Dept/Central Govt. Unit / Public Sector Unit /

Financial Institution / Court? Kindly confirm.

11. Does Service Provider agree to visit by C-DOT

officers to his premises for verification of

information related to work orders / space /

manpower etc. and other infrastructure facilities

claimed in technical bid?

12. Does the Service Provider agree to all the

contract management terms and conditions

mentioned in the tender document?

13. Does the Service Provider agree to also bind his

personnel, in writing, to the Intellectual Property

Rights, Confidentiality and Non-Disclosure

Agreement Clauses, under this contract?

14. Does the Service Provider agree to Arbitration

clause, in case of any disputes arising related to

this contract?

15. Does the Service Provider agree to the minimum

contract period of TWO years and extend this

contract on mutual consent, depending on the

need and exigencies, on the same terms and

conditions?

16. Does the Service Provider agree to contract

monitoring and termination clauses?

17. Does the Service Provider agree to C-DOT

payment terms and conditions as mentioned?

Does he agree to Performance Bank Guarantee

and penalty clauses mentioned therein?

18. Does the Service Provider agrees to other service

conditions enclosed vide Annexure - V

19. (a) Has the service provider submitted compliance to

skill set and Experience (minimum 75 % match) with

supporting actual RESUME (minimum 25% of the

required nos. in each category (as per Annexure VI).

(b) Does the Service provider agree to make these

candidates available for interview as part of Technical

Bid Evaluation ?

20. Does the Service Provider agree that they will not

be earning more than 20 % of the total price

quoted for the supplied manpower?

21. (a) Does the service provider confirm that they have at

least one experienced technical person on their rolls,

having B.Tech. / M. Tech. (in Comp. Sc. Or ECE or

IT) degree with the following experience in Design

and Implementation of IT projects: - minimum 10

Years’ experience in the field of Networking

(preferably CISCO certified) or OS & Security

(preferably RHEL certified) or Storage (preferably

NetApp Certified) / Database (preferably Oracle/

MySQL certified).

(b) Does the service provider confirm that this person

has been working with them for at least the last three

years? Has service provider provided the documentary

evidence in support of this claim as part of technical

bid ?

(c) Does the service provider confirm that this person

will screen and certify all the resume of potential

candidates which are to be submitted as part of the

technical bid and further, before forwarding the

resume for selection after placement of WO by C-

DOT.

Annexure-III

UNDERTAKING:

TENDER NO: C-DOT/DEL/TENDER/2019-20/007

I/we hereby certify that I/we have studied all the Terms and Conditions of the tender document,

understood the same and hereby accept the same completely and I/we are signing this document

as an authorized signatory in the capacity of ______________.

I / We hereby unconditionally accept the tender conditions of above-mentioned tender

document(s) / corrigendum(s) in its totality / entirety.

I/we certify that our Company/Agency has not been blacklisted/ debarred from doing business by

any Court or customer organization (including Govt.) during last three financial years.

I/we certify that all the information provided against the Tender document are correct and abide

by it. If at any stage the same is found to be incorrect, C-DOT shall be free to take appropriate

legal action against us including but not limited to termination of contract and forfeiture of

Security Deposit.

I/We hereby confirm we will provide services as per the terms and conditions of the contract

awarded, failing which C-DOT will be free to make alternate arrangements at our risk and cost.

We also confirm that in case of unsatisfactory services, C-DOT has the right to take any legal

course of action against us.

If our Bid is accepted, I/we shall submit the Performance Bank Guarantee for 2.5 % of the total

contract value of the work order for a period of 27 months within 2 weeks of the release of the

Work order by C-DOT, as per given format, towards faithful performance of the Contract.

Until a formal Agreement is prepared and executed, our bid offer, together with your written

acceptance thereof and your notification of award shall constitute a binding contract between us.

Irrespective of the outcome of this Tender document, we undertake not to

disclose/transfer/share/use contents of this Tender Document for any other purpose in any form.

I/we agree to provide services as per the rates quoted by us.

SIGNATURE OF OWNER/DIRECTOR

OFFICIAL SEAL / STAMP

Place :

Date :

Annexure-IV

UNDERTAKING

TENDER NO: C-DOT/DEL/TENDER/2019-20/007

I hereby certify that I will be submitting the Earnest Money Deposit as per the

Terms and Conditions of the tender document and details for the same are given

below:

Details of Payment being made to C-DOT

Name of the

bidder

Tender No. Name of

Service

quoted for

Demand Draft

No. / Date

Name of the Bank / Branch

Date : _______________ Signature:_______________

Place : _______________ Name : ________________

Designation

Seal of the Company/Bidder:

ANNEXURE ‘V’

OTHER SERVICE CONDITIONS: MANPOWER OUTSOURCING

1. The empanelment of the service provider by C-DOT will be for a period of two years.

All personnel hired through the service provider will initially be on probation for a period

of 6 months If performance during probation period is found to be satisfactory, the person

may continue till end of contract, provided performance standards are continued to be

met.

2. Performance of persons hired through the service provider will be evaluated on monthly

basis. Any person who falls below the expected performance standard for two

consecutive evaluations will have to be replaced by the service provider (performance

standard to be laid down at the beginning of each quarter for each person). The project

co-ordinator at C-DOT will be responsible for the performance evaluation of the staff

deployed.

3. In case any personnel of the empaneled service provider decides to resign from the

project, he/she will have to serve a notice period of three months. The empaneled service

provider will find a suitable replacement within these three months and the new person

will be placed on the job at least 15 days before the final relieving of the resigned

personnel.

4. The empaneled service provider will ensure that no service / experience certificate is

issued to the personnel if they do not serve the full notice period of three months.

5. For the employment of the technical professionals on the C-DOT project, the empaneled

service provider shall forward the list and resume of eligible candidates in ratio of 1:3 i.e.

for every one person to be selected, the service provider to offer at least 3 candidates. A

duly constituted selection committee from C-DOT will select the candidates for

deployment to the projects. The service provider will post only the recommended

candidates to the project. The names of candidates rejected by the selection committee

will not be forwarded again for a period of 12 months. C-DOT shall be under no

obligation to accept any candidate after the interviews and shall be entitled to

reject any candidate.

6. The manpower will have to be supplied by the service provider as per terms of the

contract with details of their name, date of birth, qualification etc.

7. The persons supplied by the Service provider should not have any Police records /

criminal cases against them. The Service provider should make adequate enquiries about

the character and antecedents of the persons whom they are recommending. The

character and antecedents of each personnel of the service provider will be got verified by

the service provider before their deployment after investigation by the local police,

collecting, proofs of identity like driving license, bank account details, previous work

experience, proof of residence and recent photograph and a certification to this effect

submitted to the C-DOT.

8. The empaneled service provider will issue appointment order to the deployed manpower

only after character verification and security clearance (police verification). A copy of the

appointment order will be endorsed to the project coordinator of C-DOT. The character

verification records and relevant documents should be available for scrutiny and audit by

C-DOT team on demand.

9. Once a person is deployed for C-DOT work, he / she will not be changed by the service

provider under any circumstances. He can only be changed at the behest of C-DOT.

10. The service provider will also ensure that the personnel deployed are medically fit and

will keep in record a certificate of their medical fitness.

11. The personnel hired from the service provider will report to C-DOT project head, who

will assign them specific tasks as per the defined job profile.

12. The professionals deputed by the service provider may be required to work on the C-

DOT project in shifts or beyond working days / hours of C-DOT. However, No

Honorarium, overtime etc. for the work done on holidays or beyond office hours shall be

admissible to the deployed professionals.

13. In addition to the holidays as per C-DOT rules, the deployed persons will be entitled to

maximum of two leaves for every month that they work. These leaves maybe

accumulated, but will not be encashable. Staff will need to take prior permission from the

C-DOT project in-charge/ supervisor before proceeding on leave. If any staff is on leave

beyond his / her entitled leaves, the Service provider shall ensure suitable alternative

arrangement of manpower to make up for such absence.

14. The empaneled service provider will ensure that salaries are given to the deployed

technical professionals by the 10th of every month. It will be the responsibility of the service provider to procure the performance / attendance report from the C-DOT Project coordinator in the first week of the succeeding month.

15. The persons employed by the service provider for the work assigned by C-DOT will be

the employees of the service provider and C-DOT shall have nothing to do with their

employment and non-employment. Under no circumstances any liability in respect of

matters connected with their employment shall be held against C-DOT.

16. There is no Master and Servant relationship between the employees of the service

provider and C-DOT and it is further stated that the said persons of the service provider

shall not have any claim to permanent employment in the C-DOT.

17. The service provider’s staff shall not claim any benefit / compensation / absorption /

regularization of services from / in C-DOT under the provision of Industrial Disputes

Act, 1947 or Contract Labour (Regulation & Abolition) Act, 1970. Undertaking from the

persons to this effect shall be required to be submitted by the service provider to the C-

DOT.

18. The service provider will be wholly and exclusively responsible for payment of wages to

the persons engaged by it in compliance of all statutory obligations under all related

legislations as applicable to it from time to time including Minimum wages act,

Employees Provident Fund, ESI Act etc., and C-DOT shall not incur any liability /

obligation. The service provider will require to provide particular of

CPF/PF/ESI/Insurance of its employees engaged in the C-DOT project.

The service provider shall also ensure registration of the manpower for ESI / medical

insurance / coverage for medical expenses.

19. Service provider shall also produce proof of remittance of PF to statutory authorities for

the persons deployed in C-DOT.

20. In case any personnel of the empaneled service provider is found engaged in doing any

work other than the task assigned to him/her or is found not useful to the project or leaves

the project without any notice, the service provider will arrange the replacement within

one week at its own cost otherwise the penalty will be applicable as per the penalty

clauses.

21. The empaneled service provider will ensure that no information about the software,

hardware, database, and the policies of the client organization is taken out in any form

including electronic form or otherwise, from the client site by the manpower posted by

them.

22. The service provider personnel shall not divulge or disclose to any person, any details of

Office, operation process, technical know-how, security arrangements, administrative /

organizational matters as all are confidential / secret in nature. A Non-Disclosure

Agreement to this effect will have to be signed by all the persons deployed by the service

provider.

23. Any data, reports, papers etc. should not be carried out without written permission of C-

DOT, outside its premises. Also, any outside data, software etc. should not be brought in

the office of C-DOT without written permission.

24. The empaneled service provider or its deployed personnel, by virtue of working on C-

DOT Project cannot claim any rights on the work performed by them. C-DOT will have

absolute rights on the work assigned and performed by them. Neither any claims of the

service provider or its deployed professionals will be entertained on the deliverables.

25. C-DOT may require the service provider to remove from the site of work, any person or

persons employed by the service provider, who may be incompetent or for his / her / their

misconduct and the service provider shall forthwith comply with such requirements. The

service provider shall replace immediately, any of its personnel, if they are unacceptable

to C-DOT because of security risk, incompetence, conflict of interest and breach of

confidentiality or improper conduct upon receiving written notice from C-DOT.

26. The place of posting of the deployed personnel will initially be at Delhi. However, the

personnel are liable to be posted anywhere in India or abroad depending upon the work of

C-DOT.

27. Whenever the deployed personnel are sent on tour for work assigned by C-DOT, C-DOT

shall pay for the Travel allowance & DA as C-DOT policy applicable for outsourced

manpower.

28. In all matters of conduct and discipline, the outsourced manpower shall be governed by

the rules and regulation of the Centre

ANNEXURE VI

MANPOWER PROFILES Listed below are the required number of manpower, scope of work for each role along with

required qualification and experience. Please note that compliance has to be provided for

Qualifications, Experience, Number of Persons and each line item of Skill Set and

Experience. The same has to be matching with the CVs/ Resumes submitted. False

claims and misinformation will subject to rejection of the bid.

I. Role: Network Administrator Type A

A. Activities to be performed 1. • Networking & security design,

• Coordination for deployment and finalization of solution.

• Training of field engineers.

• Support to field engineers.

• Specification framing, technical evaluation

• Document preparation and coordination with vendors.

( All the domain experts are expected to possess strong knowledge with experience and work independently in the areas of their assigned responsibilities)

S. No. Compliance to be provided for the Following Complied (Yes/No)

B. Qualifications 1. BE/B.Tech (ECE/IT/CSE)

C. Experience 1. Minimum 5 years in the areas defined and

Certification for networking technologies equivalent to CCNP

D. No. of Persons 1. 2

E. Skill Set and Experience 1. Design, Configuration and Provisioning for various services and access

control at Main Data Centre as listed below:

a. 10Gbps Backbone using core and access network with Fabric based Data Centre network Multiple VLANs

b. Multi-Tier Firewalls, IPS

c. VPNs (IPsec, SSL, GETVPN),

d. Load Balancing of services

e. Internet Access, control and Security management

f. Radius, Proxy and management of IPV4 addressing scheme for entire project.

g. Messaging and EMS/NMS server

h. CA, Digital Certificates /e-Tokens,

i. Framing Security & access Policies

II. Role: Network Administrator Type B













E. Skill Set and Experience 1. Design, implement and support of POP level networks at multiple

locations.

2. Network (IPv4, IPV6) and security design.

3. Integration with the network of MPLS service provider with appropriate routing and routing protocols.

4. IPSec VPN, GETVPN, encryption, and PKI integration for dynamic keys.

5. VLAN Management

6. SNMP, RMON and Trap configuration

7. Role based authentication using Radius/TACACS/LDAP

III. Role: Network Administrator Type C













E. Skill Set and Experience 1. Network Monitoring and MPLS network support, follow up with

MTNL/BSNL

2. Device Configuration management

3. Centralized Policy management

4. VPN Management

5. Centralized IDS/IPS management and action for mitigation

6. Software image management

7. Management of Automatic updates

8. Inventory Management (Network appliances, capabilities, ports, Types of Network services)

9. Version control management

10. Template design and Promotion

11. Log Management and reporting

12. Threat Management and analysis

13. Emergency conditions and handling

14. Compliance management

15. Helpdesk/NOC operations

IV. Role: Router Specialists

A. Activities to be performed 1. (Remote support and manage more than 600 routers at remote

locations and Core routers at data centre)

• Networking & security design,












E. Skill Set and Experience 1. Network design and planning for large complex network comprising

500 to 600 locations.

2. Router configuration with advanced features and routing protocols (OSPF, BGP), IPV6, GETVPN

3. Redundancy, load balancing and Stateful failover issues

4. Security implementation Firewall, IDS/IPS, and management of keys, Traffic behavior and analysis, mitigation plan.

5. Bandwidth optimization

6. QOS

7. DC/DR failover

V. Role: OS and Security Administrators

A. Activities to be performed 1.

Essential job duties include, but are not limited to, the following: • Hardware installation of Servers and associated components

(hardware and Remote Management Configuration)

• OS Installation, Administration, Performance Tuning (RHEL,

Windows)

• Clustering

• Virtualisation(VMWARE, Red Hat KVM etc)

• Biometric Integration

• Shell Scripting

• Framing Backup strategies and configuration (Tape Libraries,

Backup Softwares, Snapvault etc.)

• Security Framework Design and Configuration

• DR Strategies and Implementation

• DNS (Master-Slave Configuration, IPv6 and DR planning)

• Installation and configuration of JBOSS Application Servers with

Load Balancing

• LDAP/OpenLDAP installation, Configuration and Schema design

• Remote SYSLOG /SYSLOG NG


B. Qualifications 1. B.E. /B.Tech /MCA (ECE/IT/CSE)

C. No. of Persons

1. 4 (2+2)

D. Experience a) For two (2) persons: minimum 5 years in the areas defined (Certified

Professionals with RHCE/RHCSA/RHCSS certification desirable)

b) For two (2) persons: minimum 8 years in the areas defined (Certified

Professionals with RHCE/RHCSA certification mandatory with

Redhat 6 and above)

E. Skill Set and Experience(For D-a above) 1. Strong knowledge of Red Hat Enterprise Linux Servers version 5 and

6.

2. Must have worked on the following areas:

a. Virtualisation, KVM,

b. Clustering (High Availability and failover scenarios, load balanced environments

c. RSyslog

d. RSync

e. AIDE

f. Linux Security (PAM settings, Jailing, IPtables etc.)

g. RHN Satellite version 5

h. PTP and NTP configurations

i. FTP and SFTP Configurations

j. NFS v3 and v4 configurations

k. iSCSI and FCP configurations for LUN mapping

l. Multipathing

m. Ethernet Bonding (all configurations)

n. OpenLDAP

o. IPA

3. Strong understanding of and ability to create and maintain custom

kickstart and yum repositories for RHEL 5.x, 6.x and 7.x (Should have

created custom kickstart and yum repositories on both the OS versions mentioned)

4. Working knowledge of storage environments (SAN, NAS) Should know how to create Aggregate, Volume, LUN, RAID Group and map it to the server)

5. Strong working knowledge in administering VMware ESX and ESXi Servers, vMotion, vSphere etc.

6. Thorough understanding of the TCP/IP Suite (TCP, UDP, IP, ICMP, etc.)

7. Sound knowledge of SNMP v2 and v3

8. Familiarity with Hadoop, Lustre Cassandra, Hive desirable

9. Thorough understanding of RPM, rpmbuild and custom package creation and management

10. Familiarity with DBMS systems such as MySQL and Oracle is a plus

11. Automation via scripting (Perl, Shell) in BASH, SH and/or KSH. Should have done scripting to solve complex problems.

12. Should possess knowledge of File System Tuning, Upgrading and Configuring

13. Should have sound understanding of Disaster Recovery Procedures, File Replication, Troubleshooting and Disaster Recovery

14. Should have experience in installation and configuration of at least two of the following Backup Softwares

I. Symantec NetBackup, II. Dell NetVault

III. Commvault

15. Installation and Configuration of Windows Servers(2003, 2008),

16. Windows desktop (Windows 7,8 and 10),

17. Windows patch management

F. Skill Set and Experience(For D-b above)

1. Strong knowledge of Red Hat Enterprise Linux Servers version 5, 6 and 7

2. Strong Knowledge and experience of design and implementation of Openstack[IaaS] and maintaining it.

3. Knowledge of Docker and Kubernetes to run Containers

4. Knowledge and experience of Administration/Debugging of various databases (Oracle, Mysql, Postgresql)

5. Must have worked on the following areas:

a. Virtualisation, KVM,

b. Clustering (High Availability and failover scenarios, load balanced environments

c. RSyslog

d. RSync

e. AIDE

f. Linux Security (PAM settings, Jailing, IPtables etc.)

g. RHN Satellite version 5 and above

h. PTP and NTP configurations

i. FTP and SFTP Configurations

j. NFS v3 and v4 configurations

k. iSCSI and FCP configurations for LUN mapping

l.

m. Multipathing

n. Ethernet Bonding (all configurations)

o. OpenLDAP

p. IPA

6. Strong understanding of and ability to create and maintain custom kickstart and yum repositories for RHEL 5.x, 6.x and 7.x (Should have created custom kickstart and yum repositories on both the OS versions mentioned)

7. Working knowledge of storage environments (SAN, NAS) Should know how to create Aggregate, Volume, LUN, RAID Group and map it to the server)

8. Strong working knowledge in administering VMware ESX and ESXi Servers, vMotion, vSphere etc.

9. Thorough understanding of the TCP/IP Suite (TCP, UDP, IP, ICMP, etc.)

10. Sound knowledge of SNMP v2 and v3

11. Familiarity with Hadoop, Lustre Cassandra, Hive desirable

12. Thorough understanding of RPM, rpmbuild and custom package creation and management

13. Familiarity with DBMS systems such as MySQL and Oracle is a plus

14. Automation via scripting (Perl, Shell) in BASH, SH and/or KSH. Should have done scripting to solve complex problems.

15. Should possess knowledge of File System Tuning, Upgrading and Configuring

16. Should have sound understanding of Disaster Recovery Procedures, File Replication, Troubleshooting and Disaster Recovery

17. Should have experience in installation and configuration of at least two of the following Backup Softwares

IV. Symantec NetBackup, V. Dell NetVault

VI. Commvault

18. Installation and Configuration of Windows Servers(2003, 2008),

19. Windows desktop (Windows 7,8 and 10),

20. Windows patch management

VI. Role: Database Administrators (MySQL,Oracle)

A. Activities to be performed 1. Essential job duties include, but are not limited to, the

following:

• Installation, Configuration and Administration of Oracle and

mysql Databases

• Allocating system storage and planning future storage

requirements for the database system

• Creating primary database storage structures (tablespaces)

after application developers have designed an application

• Creating primary objects (tables, views, indexes) once

application developers have designed an application

• Modifying the database structure, as necessary, from

information given by application developers

• Enrolling users and maintaining system security

• Controlling and monitoring user access to the database

• Monitoring and optimizing the performance of the database

• Performance Tuning

• Point-in-Time Backup and Restore and maintaining

archived data on tape

• Replication and DR methodology Planning and Implementation



C. Experience 1. minimum 5 years in the areas defined (Certified Professionals in the

area of Database Administration desirable)


E. Skill Set and Experience 1. Should have sound knowledge and experience of installation and

administration of large Oracle 11GR2 (RAC) Databases ASM, RMAN,ADG etc.

2. Should have the knowledge and Experience of the following features of Oracle 11GR2:

a. ASM

b. RMAN(Backup and Recovery)

c. ADG

d. Oracle Enterprise Manager

e. Real Application Cluster

f. Partitioning

g. Should be having sound knowledge and experience to optimize SQL queries

h. Oracle performance tuning

i. Point-in-time backup and recovery

j. Roll back

3. Should have the knowledge and experience of installing and administering MySQL enterprise Edition as well as MySQL community edition

4. Should have knowledge and experience in the following areas of MySQL

a. Creating Databases with InnoDB and MyISAM

b. Setting up and Administration of MySQL NDB Clusters

c. Configuration and troubleshooting Master Slave Replication

d. Configuration and troubleshooting Multi Master Replication

e. Configuration and troubleshooting Mysqldump backup

f. Configuration and troubleshooting MySQL Enterprise Backup

g. Installation, Configuration, troubleshooting and managing multiple databases using MySQL Enterprise Manager

h. Should be having sound knowledge and experience to optimize SQL queries,

i. MySQL performance tuning

j. Point-in-time backup and recovery

k. Roll back

5. Good knowledge of scripting languages

VII. Role: Storage Specialist

A. Activities to be performed 1. Essential job duties include, but are not limited to, the following:

• Hardware and Software installation, configuration and

administration of SAN/NAS/Unified Storage and Storage

Components like SAN switches, D2D backup devices, VTL,

LTO Tape Libraries etc.

• Formulating Storage Replication methodologies; DR

strategies



C. Experience 1. minimum 5 years in the areas defined (NetAPP Certified

Professionals(NCDA etc.) in the area of SAN and NAS storage)


E. Skill Set and Experience 1. The candidate should mandatorily have the following areas of

expertise:

2. Expertise on installation, configuration, upgradation and administration of SAN, NAS Storage (EMC, NetApp, IBM, HP etc) hardware and software

a. Storage Tiering concepts and practices

b. Storage Replication and DR practices

c. Expertise on the following Storage features

d. aggregate,

e. Snapshot,

f. Snapvault,

g. Snapmirror,

h. Snaprestore,

i. Snap Manager,

j. Snapdrive,

k. LUN Cloning

l. Thin provisioning,

m. online expansion and shrinking of storage volumes etc

n. Storage Clustering( High Availability and Global Namespace e.g. CDOT mode and 7 mode)

o. Smartmove and other technologies for Data movement across tiered storages.

p. Disk based backup techniques

q. Space Reclamation

r. Sound knowledge of protocols like NDMP, FCP, iSCSI, NFSv4

s. Storage Administration using DFM and OCUM

t. Tape backup methodologies using LTO Tape Library

u. Should have experience in installation and configuration of at least

two of the following Backup Softwares VII. Symantec NetBackup,

VIII. Dell NetVault IX. Commvault

3. Expertise of configuration and administration of FC SAN switches with

a. Zoning (Hard and Soft)

b. Port Aggregation

c. Masking

d. ISL Trunking

4. Should also have a sound knowledge of RHEL Operating System

Annexure VII

FORMAT FOR BANK GUARRANTEE FOR EMD

THIS BANK GUARANTEE TOWARDS THE E.M.D SHOULD BE TYPED OUT ON

RS.100/- NON-JUDICIAL STAMP PAPER GIVING FULL POSTAL ADDRESS OF

THE BANK.

Guarantee No :

Amount :

Guarantee Cover From : To :

Last Date for Lodgment of Claim :

The Centre for Development of Telematics herein after to be referred as Beneficiary having

its office at CENTRE FOR DEVELOPMENT OF TELEMATICS Campus, , Delhi 110030,

having floated a Tender for (Tender for ___________________________) with Tender no.

__________________________________hereinafter referred to as the tender, and M/s

__________________________________ (name and address of the party) having the

intention of participating in the above mentioned, we, the (banker's name and address)

hereby irrevocably undertake and guarantee to you that in the event of the award of the

Contract to the bidder and subject to the failure of the Bidder to perform any of the

following clauses, we undertake to fully compensate the Beneficiary to a maximum amount

of Rs. _____________(Rupees ____________________________________ (in words) as

and when the same is claimed from us in writing during the validity of the contract as per

the terms and conditions of the tender contract.

1. If the bidder fails to accept the contract with the terms and conditions of the contract.

2. If after the acceptance of the contract, the Bidder fails to carry out the services in

accordance with the terms and conditions of the contract.

3. If the bidder withdraws the tender during the validity period.

4. If the bidder fails to complete their services in accordance with the terms and conditions of

the contract or if there is any unexcused delay on the bidder’s part which may warrant

forfeiture of EMD amount and or imposition of liquidated damages and or

closure/termination of the contract for default.

We, the bank, abide by your Tender terms and conditions and we shall on demand and

without demur, pay to you all and any sums upto a maximum of Rs. ______________

(Rupees __________________________________________________) being the EMD

furnished by the bidder to you in the form of this bank guarantee. Notwithstanding the above

mentioned clauses, We further agree that the Beneficiary shall be the sole judge as to whether

the Bidder has failed to perform as per the Tender terms and conditions duly specified by the

Beneficiary.

We further hereby undertake to pay the amount due and payable under this guarantee without

any demur merely on a demand in writing from the Beneficiary stating the amount claimed

due by way of loss or damage. Any such demand made on the bank shall be conclusive and

binding upon us as regards the amount. Lodgment of claim through Registered Post shall be

conclusive evidence of claim made on us by the Beneficiary. However, our liability under

this guarantee shall be restricted to an amount not exceeding Rs. ___________________

(Rupees_______________________________). We further agree that the claim made on us

shall be settled within a period of 30 days from the date of lodgment of claim by the

beneficiary.

We agree that the guarantee herein contained shall remain in full force and effect for a period

of 6 months (six months). Unless a demand is made on us in writing within one month from

the date of expiry of six months, we shall be discharged from all liability under this

guarantee.

We further agree that any change in the constitution of the bank or the bidder shall not affect

our liability under this guarantee.

We further agree that the Beneficiary shall have the fullest liberty without in any way

affecting our liability under this guarantee alter any or all of the terms and conditions of the

tender.

Notwithstanding anything contained herein before, our liability under this guarantee is

restricted to Rs. _______(Rupees__________________________________________). This

guarantee shall remain in force up to a maximum of six months (6 months). Unless a demand

in writing is made on or before __________ (one month from the date of expiry of six

months (date) all your rights under this guarantee shall be forfeited and we shall be relieved

and discharged from all liabilities under this guarantee.

We lastly undertake not to revoke this guarantee during the penance of the above said

tender/tender contract except with the prior consent of the beneficiary in writing.

This guarantee must be returned to us in original immediately on the expiry of the validity

date.

Sealed with the common seal of the bank on this the.............day of..............2019

DATE: For BANKERS NAME

PLACE: SEAL, ADDRESS

ANNEXURE – VIII

PERFORMANCE BANK GUARANTEE

GUARANTEE NO :

AMOUNT :

GUARANTEE COVER FROM : TO :

LAST DATE FOR

LODGEMENT OF CLAIM :

In consideration of the Centre for Development of Telematics having its office at C-DOT

Campus, Mandi Road, Mehrauli,, New Delhi - 110 030, hereinafter referred to as the

Purchaser having placed order(s): 1. (Order no and date) 2. (Order no and date), with our

constituents M/s ___________________________ (name of your

organization) hereinafter referred to as the contractor, having their office at (address of your

organization) for the supply of necessary manpower (give brief detail of the order placed) and

our constituents having undertaken to guarantee the faithful performance of the contract

during the term of the contract as mentioned in the purchase order(s) referred above, we the

(Banker's name and address), do hereby bind ourselves as their guarantors and undertake to

be responsible to the purchasers and their successors and assigns for payment of all or any

sums of money, losses, damage, costs, charges and expenses, that may become due or

payable by the contractor, in the faithful performance of his said obligations and

covenants under the above contract stated therein provided however that the total amount to

be so recovered by the purchaser from us shall not exceed Rs. ____ (Rupees

______________________________) amount of guarantee to be mentioned) payable under

the said Purchase Order. We,____________________ ___________________________

(name and address of the bank) do hereby unconditionally and irrevocably guarantee

payment, without demur and without recourse to the purchaser of sums upto Rs. _________

(Rupees _______________________________________) amount of guarantee in

Rs.___________ and words) on the purchasers first demand in writing making claim for

payment to the purchaser by reason of failure on the part of the contractor to fulfill their

obligations under the contract.

We hereby agree that lodgment of claim through registered post shall be conclusive evidence

of lodgment of claim.

We further undertake to settle the claim within 30 days of lodgment of claim.

This guarantee shall not be revocable by notice or otherwise and is unconditional and without

recourse and our liability as surety shall not be impaired or discharged, until the contractor

has fulfilled all the obligations under the contract and shall not be affected by any change in

the constitution of the purchaser, Contractor or the bank.

Notwithstanding anything stated herein above our liability under this guarantee is restricted to

Rs.___________ (Rupees ____________________________________ amount of guarantee)

and shall remain in force till (last date of guarantee) unless a demand or claim under the

guarantee is made on us in writing within one month of the above mentioned date, i.e., before

(date one month from the last date of guarantee cover) all your rights under this guarantee

shall be forfeited and we shall be relieved and discharged of all liability hereunder.

Dated: FOR

Place: (Banker's name) Address and common seal