testa@greeniwch - institutional approach to improving feedback and assessment practices using testa

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TESTA@Greenwich Institutional approach to improving feedback and assessment practices using TESTA at the University of Greenwich Monika Pazio Duncan McKenna

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TESTA@GreenwichInstitutional approach to improving feedback and

assessment practices using TESTA at the University of Greenwich

Monika PazioDuncan McKenna

• Nationally and internationally adopted• Mixed methods approach• Programme level assessment

Original TESTA

Scale University of Greenwich % Satisfied

Sector/National % Satisfied

2013 2014 2013 2014

Teaching 86 85 86 87

Assessment and Feedback

73 74 72 72

Academic Support 80 82 80 81

Organisation and Management

78 79 78 78

Learning Resources

85 87 84 85

Personal Development

84 84 82 82

Overall Satisfaction 85 86 85 86

University of Greenwich

• Aim – assessing suitability and effectiveness of TESTA for the UoG context

• March – July 2014• Target – programmes approaching validation• 8 programmes participated, 3 fully completed• Senior management involvement in nomination• Cross university SCA selection, scholarship (5 x £1000)• Followed the original TESTA process

Pilot

Completion rates

Pilot

Research Component

A B C D E F G H

AEQ 80/110students

(71%)

36/112 students

(32%)

26/70Students

(37%)

40/312 students

(13%)

39/245 students

(16%)

50/ 157students(32%)

20/ 92students(22%)

55/ 148students

(37%)

Focus Groups

2(3 and 4 students)

2 (6 and 8 students)

1 (2 students)

1 1 interview(1 x 31 interview 1x1)

The processProgrammes appointed by the DLTs

Initial meeting with the team

questionnaires

Focus groupsaudit

Report writing

Report presentation

• The process• Participant experience• Project team experience• Broader assessment profile• Effectiveness

Evaluation

Evaluation – The process

• Timing • Difficulty is accessing staff and students• Difficulties with focus groups• Lack of engagement with programme

teams –’why me?’ attitude• Low SCA engagement• Patchy workload

Evaluation – The processMethodology

• The questionnaire (the scales, the questions and ‘neutral’)

• The focus on quantity of feedback without acknowledging the importance of quality

- The nature of volume of oral feedback

Evaluation – Participant experience

“it’s very easy, I was worried when I agreed to it thinking what else do

they want me to do but it didn’t require a lot of work from me”

“Also thank you to you and Monica for making the evaluation

process as smooth as it was.”

“The findings provided a useful mapping of assessment

practices that confirmed what we already suspected in a

quantified manner. As such, it helped to inform the

programme level assessment design.”

“Overall we have reduced the number of assessments as well as reducing the reliance on purely written forms.”

• Low Engagement• Money not a long term

motivator • Lack of knowledge of the nature

of the programmeBUT

• Online presence• Resource development• Help with data analysis

Evaluation – Project TeamStudent Change Agents

Evaluation – A&F profile• 33% students directly exposed

(382 participants)• Over 1300 blog views• Over 260 video views• Summer of Innovation entry –

Feed 360(298 votes from 33 institutions)

• difficult to say but….• it makes PL reconsider assessment • triggers discussion about assessment design• provides data to feed into validation documentation• provides evidence for the PL to implement changes

Evaluation - effectiveness

• Programmes contacted 18 months prior to validation

• AEQ - Change to scales and questions, distributed by the staff or SCA

• Audit – Keele approach to audit, additional quality of feedback analysis, verbal vs written feedback ratio

• SCA – recruited from the programme, non-monetary rewards, training programme and resources, personalised approach

• No reports – detailed presentations

TESTA@Greenwich changes to the process

• TESTA accepted as a recommended/ mandatory tool for review

• Recommendations inform changes• Springboard for further projects –

TEL, students as producers

Institutional impact

Institutional implementationSustainability

Centrally managed• Project officer• Responsibility for data

collection on the team• Report• Team providing a service

Centrally supported

• Better cooperation between the team and the PL

• PL participates in the data collection

• Team helping• A presentation

Attributions

http://whowhatwhy.org/wp-content/uploads/2012/12/time-content1.jpg

http://claytrinity.org/wp-content/uploads/2014/07/Road.jpg

https://mackayevangelicalchurch.files.wordpress.com/2011/11/shutterstock_66130165_changes-ahead.jpg?w%3D1024%26h%3D680

http://armstrongeconomics.com/wp-content/uploads/2014/01/Domino-PreventingTheChainReaction.jpg

http://blog.wafa.in/wp-content/uploads/2014/04/How-to-make-checkBoxlist-is-checked-in-yii.jpg

http://upload.wikimedia.org/wikipedia/commons/e/ec/World_map_blank_without_borders.svg

http://monipag.com/mathilde-belledant/wp-content/uploads/sites/1008/MG_5287.jpg

http://www2.gre.ac.uk/__data/assets/thumbnail/0007/443149/gateway-6-4.jpg

http://yhponline.com/wp-content/uploads/2-Business-Intelligence-Tools.jpg

Thank you

Contact details:Monika [email protected]