testking.3com.3m0 700.exam.q.and.a.15.04.06 arnebook

Exam Name: Certified IP Telephony Specialist v2.5 Exam Type 3COM Exam Code: 3M0-700 Doc. Type: Q & A with Explanations Total Questions: 78

of 19 © TestKing.net

Question: 1 Which four Call Forward user settings are available on the NBX Telephony system? (Choose four.) A. Forward calls to voice mail B. Forward the call to an e-mail inbox C. Forward calls to an Auto Attendant D. Forward calls to another phone number E. Disconnect the call after a set number of rings F. Do not ring, which places the caller into voice mail G. Forward calls to the LCD and/or the Names Directory so the caller can contact another employee if they choose Answer: ACDE Question: 2 How does the NBX administrator assign a new user to a Hunt Group? A. Select Dial Plan / Table and choose the desired Hunt Group and click Modify B. Select Dial Plan / Hunt Groups and choose the desired Hunt Group and click Modify C. Select Operations/ Hunt Groups and choose the desired Hunt Group and click Modify D. Select User Configuration / Hunt Groups and choose the desired Hunt Group and click Modify Answer: D Question: 3 Which four components are required to use the NBX CTI Telephone Applications Program Interface (TAPI) solution? (Choose four.) A. NBX CTI license B. Any NBX system C. H.323 protocol support D. NBX TAPI service provider (NBXTSP) software E. Computer supporting TAPI, for example, Microsoft Windows F. Either IP On-the-Fly or Standard IP license for each NBX system G. Desktop TAPI application software, for example, Desktop Call Assistant or Outlook Answer: BDEG Question: 4 Which four are features of the SuperStack 3 NBX system? (Choose four.) A. Has an two integrated, redundant 10/100 Mbps Ethernet port for LAN connectivity B. Supports up to 200 devices, including up to 100 central office lines C. Redundancy options include dual power supplies and disk mirroring D. Supports up to 1500 devices, including up to 720 central office lines E. System scales to 12 auto-attendant voice messaging ports and 80 hour of voice-mail storage F. Uses the same Network Control Processor (NCP) card as the NBX 100 Communications System G. Uses many of the same interface cards, for example, Analog Line and Analog Terminal Cards, as the NBX 100 Communications System Answer: ACDG Question: 5



Which three are features of the NBX NetSet Administration Utility? (Choose three.) A. Has a default IP address of 192.168.1.1 and a subnet mask of 255.255.255.0 B. Has a default IP address of 192.168.1.190 and a subnet mask of 255.255.255.0 C. Supports 3Com's NBX systems, as well as, 3rd party Ethernet-based telephony systems D. To have user privileges, sign on with a username of "user" and use your voicemail password E. To have system configuration privileges, sign on with a username of "administrator" and a password of "0000" F. With administrator privileges, you can easily change a user's password but there is no easy way to retrieve the administrator password if it is lost Answer: BEF Question: 6 Which three office-to-office and/or office-to-remote user call options are supported by the NBX systems? (Choose three.) A. With a single NBX system at HQ, users can call to/from a remote office across the data

network WAN link using Layer 3 IP communications B. With an NBX Network Call Processor (NCP) and NBX ConneXtions Gateways at each site,

users can call to/from the sites via a Virtual Tie Line (VTL) C. With a single NBX system at HQ and pcXset on the remote office PC, the remote user can

call to/from HQ via any WAN link using TCP/IP Layer 4 communications D. With an NBX Network Call Processor (NCP) at each location, users can call to/from the sites

via a Virtual Tie Line (VTL) using IP On-the-Fly or a Standard IP license E. With an NBX Telephony system and NBX ConneXtions Gateways at each location, users can

call to/from the sites via a WAN link that supports IP protocol, for example., VPN, T1, E1, Frame and Relay

Answer: ADE Question: 7 Which two are required to use standards based 802.1p voice prioritization for an NBX phone system? (Choose two.) A. VLAN tagging must be turned on B. Requires NBX 3XXX model phones C. Network switches must support IEEE 802.1p D. NBX phone must be attached to the network through a PC that supports VLAN tagging E. SuperStack 3 NBX Network Telephony System and the NBX 100 Communication System do not support packet prioritization Answer: AC Question: 8 How do NBX phones prioritize audio traffic? A. NBX phones tag voice packets using DiffServ for all LAN communication B. NBX phones, using VLAN-tagged frames, automatically set the priority level to 6 C. NBX phones forward all voice packets to IEEE 802.1p aware hubs D. NBX phone place audio traffic in a priority queue, forwarding all voice traffic before forwarding data packets Answer: B



Question: 9 The NBX phones support IEEE 802.1p/q for voice prioritization across the WAN. A. True B. False Answer: B Question: 10 Which three are features/benefits of using Silent Suppression on your NBX Telephony System? (Choose three.) A. On average, provides a 42% reduction in voice bandwidth utilization B. Can be enabled/disabled for the entire system or for individual phones C. Compresses all voice traffic, reducing packet size and network congestion D. Eliminates additional voice packets between phones when there is a conversation E. Enabled devices send small packets with a silence indication when it detects silence in the conversation F. Eliminates the need for phones to send "keep alive" packets every 5 seconds, as the phones create a connection-oriented network session Answer: ABE Question: 11 Which three are hardware attributes of the 3Com NBX 100 Communications System? (Choose three.) A. Requires the Network Call Processor (NCP) for call setup and teardown B. Supports hot-swap power supply, Network Call Processor and disk drive C. Provides 10/100 Mbps Ethernet switched port on the NCP for network connectivity D. Is a combination of two chassis - the Network Call Processor and the interface chassis E. Has 6-useable card slots with the top slot designated for the Network Call Processor Card F. Requires only one Network Call Processor card, even if multiple NBX 100 Chassis are installed on a LAN Answer: AEF Question: 12 How does the NBX administrator install a Disk Mirroring Kit on a SuperStack 3 NBX Telephony System? A. Backup system and dial plan configuration, shut down the NBX system via NetSet, power off

the NBX system, install the second hard disk, power up NBX system B. Backup NBX system configuration, install license key for disk mirroring, shut down the NBX

system via NetSet, power off the NBX system, install the second hard disk, power up NBX system

C. Backup system and dial plan configuration, power off the NBX system, install the second hard disk, power up NBX system, install license key for disk mirroring

D. Backup system and dial plan configuration, install license key for disk mirroring, shut down the NBX system via NetSet, power off the NBX system, install the second hard disk, power up NBX system, initial disk and perform a disk copy using NetSet Operations / Manage Data

Answer: B



Question: 13 Which four are hardware redundancy features of the SuperStack 3 NBX Telephony System? (Choose four.) A. Disk mirroring on the NBX V5000 Call Processor B. Dual NCP support in the NBX V5000 Call Processor C. Dual-homing support for T1/E1 Digital Line Card ports D. External Redundant Power Supply (RPS) for NBX V5000 Chassis E. Redundant 10/100 Mbps Ethernet uplink ports for LAN connectivity F. NBX V5000 Chassis internal backup power supply with load sharing G. NBX V5000 Call Processor internal backup power supply with load sharing Answer: ADEG Question: 14 Which two NBX Phones support the IEEE 802.3af Power over Ethernet (PoE) standard? (Choose two.) A. NBX 1102 Business Phone B. NBX 2102PE Business Phone C. NBX 2102-IR Business Phone D. NBX 3102 Business Phone E. NBX 2102 Business Phone Answer: BD Question: 15 Which NBX NetSet Administrator screen provides basic NBX information, such as: software version,IP address, Network Protocol, etc? A. System Settings B. System Main Menu C. System Configuration D. System Reports / System Data Answer: A Question: 16 Which three are maintenance alert features on the NBX system? (Choose three.) A. Can send alert to voicemail B. Can send alert to a pager or email C. Can send alert to 3rd party voice messaging systems D. Can be configured to send alerts to up to 15 mailboxes E. Can be configured to send an alert for any physical device failure F. Maintenance alert function is supported on the NBX 100 Communications System Answer: ABD Question: 17 Which two types of devices are not supported by the NBX Analog Terminal Card or Analog Terminal Adapter? (Choose two.) A. Modem B. FAX machine



C. Cordless phone D. Credit card reader E. External bell or pager F. Standard telephone that requires a DTMF connection Answer: AD Question: 18 Which four are features of the NBX Analog Line Card? (Choose four.) A. An NBX chassis supports only one Analog Line card at a time B. Can use the Auto Discover function to find newly installed Analog Line Cards C. In Key System Mode, CO lines can be mapped to one or more telephones D. Its Power Failure Jack provides access to the telephone CO in case of a power failure E. In PBX System Mode, CO lines are pooled and allocated by the Call Processor for use by

any phone for outbound calls F. When a port is mapped to multiple telephones, by default incoming calls will ring at the lowest

extension first, then to the next extension, until the call is answered G. In Hybrid Mode, incoming calls go to Auto Attendant only and CO lines are pooled and

allocated by the Call Processor for use by any phone on the system Answer: BCDE Question: 19 The company executive staff does not want to receive phone calls from employees. How would you ensure the executive staff phone extensions do not show up in the NBX internal directory? A. Configure the extensions as "No Call" B. Exclude the extensions from the LCD Directory C. Exclude the extensions from the Name Directory D. Include all the staff extensions in the "No Call List" Answer: B Question: 20 What is the easiest way for the NBX system administrator to set up calling permissions and/or restrictions for a group of users? A. Define a Type of Service (ToS) and then assign the ToS to each user B. Define a Class of Service (CoS) and then assign the CoS to each user C. Define a User Configuration and then assign the Configuration to each user D. Define a Type of Service (ToS), define a new group for the users and then assign the group to the new ToS E. Define a Class of Service (CoS), define a new group for the users and then assign the group to the new CoS Answer: B Question: 21 Your department employees all have the same NBX Business telephones on their desktop. As the NBX system administrator for your group, you have been asked to setup the programmable buttons on the phones so they all have the same function. What is the easiest way to configure the NBX phones for your department?



A. Create a new Telephone Group with the required settings. Assign the users in the department to the new group

B. Program your phone with the button settings. Have the users copy the button settings by entering your extension in the User Device Setup menu

C. Create a new Telephone Group with the required settings. Have the users in the department choose the new Telephone Group in the User Device Setup menu

D. Program your phone using the NBX user configuration software. E-mail the file to the users in your department. The users load the file using the TAPI software

E. Program your phone with the button settings. Forward your user configuration via the phone to all the users in your department. Have them apply the configuration to the phone

Answer: A Question: 22 Which three are features / uses of a Phantom Mailbox on an NBX system? (Choose three.) A. Can be used to create a greeting-only mailbox where a caller can only hear a message B. Allows a user to roam from phone to phone without having to create a new profile with each

move C. Can be used to save extension numbers, as Phantom Mailboxes do not use up the pool of

telephone extensions D. Is useful for telecommuters who do not have a desk and/or phone in the office to have a

mailbox for incoming calls E. Can be used to define a set of user permissions/restrictions which are then assigned to a

Class of Service (CoS) F. Can be used as a general mailbox for an Auto Attendant, where a caller can leave a

message without specifying a particular recipient Answer: ADF Question: 23 Which three are features of the NBX Offsite Notification? (Choose three.) A. Up to five different call numbers/options can be setup for a user's offsite notification B. Offsite notification privileges and options are defined in the User Configuration menu C. Only messages tagged as "urgent" will be forwarded by the offsite notification feature D. Offsite Notification must be enabled in the NBX Messaging, as well as, in the Class of

Service (CoS) E. Only the NBX system administrator or users with administrator privileges can use offsite

notification F. Users can be notified of voice messages to another internal extension, an external phone, a

pager or via email Answer: ADF Question: 24 Which four are characteristics of the NBX phone lock/unlock security feature? (Choose four.) A. The NBX phone default is "locked" B. After an NBX system reboot, all phones are unlocked C. Analog Terminal Adapters (ATA) devices can be locked by feature code D. Only the NBX Business phones can use the lock/unlock feature E. To lock/unlock a phone use the designated feature code and the mailbox password F. A locked phone can call any internal extension, emergency numbers and toll free numbers



G. The NBX phone default is unlocked and a mailbox password must be created before a phone can be locked

Answer: CEFG Question: 25 Which four are characteristics or requirements for NBX Bridge Station Appearance (BSA) is supported on a 3102 business phone? (Choose four.) A. Maps a primary phone to a secondary phone B. Only need to configure the primary phone settings C. Up to 16 extensions can be mapped to a common secondary phone D. To configure BSA settings select Device Configuration / Telephones then select Button

Mappings E. Either phone can answer a call, as incoming primary-phone calls appear on primary and

secondary phone F. Incoming calls to primary phone are automatically transferred to secondary phone based on

time-of-day settings Answer: ACDE Question: 26 Which three are features of the NBX Hunt Groups? (Choose three.) A. After four rings, a call is automatically sent to the next member in the group B. Up to 99 Hunt Groups can be assigned on an NBX 100 Communications System C. Any number of users and hunt groups can be created on the SuperStack 3 NBX Telephony

system D. A hunt group is a collection of telephones that ring in a pre-determined order until the call is

answered E. In a Circular Hunt group, the extension next in line to receive a call becomes first in line to

receive a new call F. A call will ring on the first open line in the Hunt Group. If the call is not answered it is

forwarded to voice mail or the Auto Attendant G. In a Linear Hunt group, the first member listed will always receive the call unless their line is

busy and then the call is forwarded to the next member in the group Answer: DEG Question: 27 Which three Login/Logout options are available for members of a Hunt Group? (Choose three.) A. Group members can login and logout as their schedule requires B. To login/logout a user only needs to pickup their phone and enter their password C. A forced login member is always logged in whether they are at their phone or not D. Use optional automatic logout to force a logout if an incoming call is not answered at a phone E. All members must login only once during the day. They are automatically logged out at the

end of the day based on the NBX System Business Time definition F. A dynamic login member must login at the start of day and will only need to login again if they

logout or more than 15 minutes pass between phone calls Answer: ACD Question: 28 Which two are features of an NBX Calling Group? (Choose two.)



A. Member phones ring simultaneously for incoming calls B. Calling Groups are the same as NBX Key Mode configuration C. Up to 100 Calling Groups can be configured on an NBX 100 system D. NBX administrator can define "ring progression" for a Calling Group E. Member login/logout password is defined by NBX administrator using NetSet Answer: AE Question: 29 Which four are features of the NBX Auto Attendant (AA)? (Choose four.) A. Supports up to 99 AA B. Can answer with or without a live attendant C. Only answers when no live attendant is available D. Any NBX user can create an AA for their extension E. Can configure different AA based on time of day and day of week F. Each AA can be configured when to time out and whether to hang up or forward the call G. AA message can be recorded via an NBX phone or be an imported .wav or an MPEG-2 file Answer: ABEF Question: 30 Which four are NBX Auto Attendant (AA) Level 1 pull-down menu actions, set by an NBX administrator, that establish the caller's AA options? (Choose four.) A. Name Directory B. Enter Main Menu C. Response Repeat D. Prompted Transfer E. Return to Operator F. System Disconnect G. Transfer to Voice Mail Answer: ADFG Question: 31 Which four are attributes of the second generation NBX T1 Digital Line Card (3C10116D) and the E1 Digital Line Card (3C10165D)? (Choose four.) A. Requires NBX software Release 4.3 or higher B. Provides both T1 and E1 support on the same card C. Supports embedded CSU and provides CSU statistics D. Can be configured with up to 17 different IP addresses for Fractional Channel support E. Has one POTS port that can be used to make an outbound call in case of a power failure F. Includes a 10/100/1000 Mbps LAN port for improved packet throughput and reduced latency G. Can be configured for G.729 audio compression and silence suppression for bandwidth

efficiency H. Has remote Layer 3 support for communicating with a Network Call Processor (NCP) across

a routed network Answer: ACGH Question: 32



What are the first steps the NBX administrator would take to configure a second generation NBX Digital Line Card (DLC)? A. Choose Device Configuration / Line Card Ports; select card type from Device Type list; select

the new card from the DLC list; click Modify B. Choose Device Configuration / Digital Line Cards; select the card to be configured from this

menu then click Modify C. Choose System Configuration / Device Configuration / TAPI settings; select card type from

Device Type list; select the new card from the DLC list; click Modify D. Choose System Configuration / Device Configuration / Digital Line Cards; select card type

from Device Type list; select the new card from the DLC list; click Modify Answer: B Question: 33 Which four are features of the NBX QSIG Basic Service support? (Choose four.) A. Recommended for use on a PSTN public network B. Passes Caller ID information across QSIG tie lines C. NBX system only functions in Slave Mode operation D. Used to nest traditional PBX systems behind an NBX E. Supports fractional QSIG on the NBX Digital Line Cards F. Optimized for inter-PBX signaling, useful for implementing tie trunks G. Connects 3rd party PBX systems with Master Mode support to an NBX system Answer: BCFG Question: 34 Which four are functions of the NBX Dial Plans? (Choose four.) A. Dictates how calls are handled B. Determines the route a call will take to its destination C. Translates dialed digits into a specific destination D. Forwards extension and Caller ID information for internal calls E. Defines a set of destinations that can be reached by the NBX system F. Verifies if a user has the authorization to make the call, for example, long distance or trunk-

to-trunk G. Translates single digit speed dial codes into full extension or outbound telephone numbers Answer: ABCE Question: 35 How does the NBX administrator load a local country Dial Plan, for example, Norway or Portugal? A. Dial Plan / Tables/ User-Defined File - select country and click Import B. Dial Plan / Operations/ User-Defined File - select country and click Import C. Dial Plan / Tables/ Default File - select country from drop-down menu and click Import D. Dial Plan / Operations/ Default File - select country from drop-down menu and click Import Answer: D Question: 36 Which three are features of the NBX Dial Plan Operation Test function? (Choose three.) A. Allows a user to verify the speed-dial button setup on their NBX phone



B. Allows the NBX administrator to test the inbound/outbound NBX Dial Plan C. Displays the line entry of the Dial Plan associated with the extension or number being tested D. Displays the actual digits that will be sent to the carrier when an extension or number is

dialed E. Displays the user name and privileges that are associated with a user or extension, for

example, long distance, trunk-to-trunk, etc. Answer: BCD Question: 37 The NBX Dial Plan can be configured to route calls to an alternate carrier or to replace an internal extension number with an external number, for example, a cell phone. A. True B. False Answer: A Question: 38 Which three are features of the NBX Dial Plan timed routes? (Choose three.) A. Can designate a specific destination route for each time period B. Can group time periods and point them to a specific route destination C. Can create route plans based on specific time-of-day or day-of-week D. Can disable specific routes for any time period, for example, holiday, night, etc. E. Can create route plans based on a specific date, for example, business, state or country

holiday F. Can create route plans based on pre-configured business hours - open, closed, lunch etc. Answer: ACF Question: 39 How does the NBX administrator get both internal and external calls to use Timed Routes? A. The Dial Plan does not support alternate routes for inbound calls B. Create the necessary entries in both the Internal and External Dial Plan tables C. Create the necessary entries in both the Internal and Incoming Dial Plan tables D. The Dial Plan has an inbound and outbound section where the specific Timed Routes are

coded E. Create the necessary entries in the Dial Plan using the keywords "inbound" and "outbound" to

specify call direction Answer: C Question: 40 Which three should the NBX administrator do when configuring an NBX Digital Line Card for ISDN PRI? (Choose three.) A. Create the incoming Pretranslators, as it is always required to map the DID numbers to the

NBX internal extensions B. Determine how many digits are forwarded to the NBX from the local exchange Direct Inward

Dialing (DID) service C. Have the local exchange assign a block of Direct Inward Dialing (DID) numbers that match

the NBX internal phone extensions



D. Determine if the local exchange block of Direct Inward Dialing (DID) assigned numbers matches the NBX internal phone extensions

E. Decide if an incoming Pretranslator is required to map the block of DID assigned numbers and/or the number of digits forwarded

F. Choose Dial Plan / DID / Reverse so the NBX system will strip off the correct number of digits to match the internal extensions starting with the last digit

Answer: BDE Question: 41 Which three are features of the NBX Pretranslator function? (Choose three.) A. Pretranslation is not available on Analog Line Cards B. Each Pretranslation is used for either incoming or outgoing traffic C. Each Pretranslation is used for both incoming and outgoing traffic D. Outbound Pretranslation is associated with the Dialed Number Identification Service (DNIS)

supported by the Digital Line Card E. A single outbound or inbound Pretranslation definition contains all the required translations

defined in order from lowest-to-highest extension F. Inbound Pretranslation is associated with the Dialed Number Identification Service (DNIS) or

Direct Inward Dial (DID) supported by the Digital Line Card Answer: ABF Question: 42 How does the NBX administrator turn off/on Caller Line ID Restriction (CLIR) for the entire NBX system? A. Turn CLIR off/on in the NBX User Configuration menu B. Restrict or allow CLIR through the Dial Plan route codes C. Turn CLIR off/on in the NBX User Configuration Class of Service menu D. Turn CLIR off/on with the System-wide CLIR settings in the NBX System Configuration /

System Settings / System Wide menu Answer: D Question: 43 Which NBX operation must be used to support a multi-user, remote-site connection through a single NBX system at the central office? A. Use Layer 2 operation over an IP WAN B. Use Layer 3 operation over an IP WAN C. Use Layer 4 operation over an TCP/IP WAN D. Use Layer 3 operation over an IP WAN with Network Address Translation (NAT) Answer: B Question: 44 Which three are important considerations when creating an NBX solution where the main site has an NBX system with a Network Call Processor (NCP) and the remote sites has an NBX V5000 Chassis but no NCP? (Choose three.) A. The PSTN connection at the remote site must be a digital connection via a router B. Calls made to the main site cannot be internally transferred to a remote site phone C. Phones at the remote site will not work if the WAN connection between the two sites is lost



D. The WAN link should employ Network Address Translation (NAT) to minimize any security exposure

E. Multicast-dependent features, for example, conference or music-on-hold, may not be available at the remote site

F. Supports "Hop Off" where the remote phones may access all PSTN lines from remote locations

Answer: CEF Question: 45 What does the term "Hop On" refer to concerning an NBX system? A. Ability of a user to switch between calls using the flash key B. Ability of multiple users to join a conference call between NBX users C. Ability to transfer incoming callers from one NBX site to another NBX site, as long as a WAN

link exists between the two locations D. Ability to use existing PSTN lines attached to one NBX from a remote NBX user, as long as a

WAN link exists between the two locations Answer: C Question: 46 The NBX T1 Digital Line Card (3C10116D) and the E1 Digital Line Card (3C10165D) can be pre-configured at a central NBX site and then sent to a remote location for simplified installation. A. True B. False Answer: A Question: 47 Which three are important considerations when configuring/calling a remote NBX phone connected via a cable modem or DSL link? (Choose three.) A. Enable silence suppression and low bandwidth options in the NBX B. Fixed or DHCP IP address can be assigned to remote NBX phones C. An NBX gateway is required to support remote users without an NBX D. All phone calls between the central and remote sites use Layer 2 IP packets E. Network Address Translation (NAT) should be configured for the central site but NAT should

not be used at the remote site F. The Network Call Processor (NCP) can provide the remote phone an IP address for the

duration of a call to a remote user G. The Network Call Processor (NCP) can be configured to provide the local phone an IP

address for the duration of a call to a remote user Answer: ABG Question: 48 Which three are NBX IP licensing features or requirements? (Choose three.) A. Every NBX device requires a fixed IP address B. A DHCP server is required to use IP On-the-Fly C. IP On-the-Fly is included with all new NBX base systems D. Companies can upgrade their license from IP On-the-Fly to Standard IP E. IP addresses can be supplied via static or DCHP addressing when using Standard IP



F. An NBX phone can operate as a Layer 3 "IP Phone" on a per-call basis when using IP-on-the-Fly

Answer: CEF Question: 49 Which three bandwidth reduction methods are supported by the NBX system? (Choose three.) A. Pulse Code Modulation (PCM) B. Adaptive Transform Encoding (ATE) C. ITU-T G.723 bandwidth compression D. ITU-T G.729 bandwidth compression E. Silence suppression on a per-device basis only F. Adaptive Differential Pulse Code Modulation (ADPCM) G. Silence suppression on a system-wide or per-device basis Answer: DFG Question: 50 Which four are requirements for using Virtual Tie Lines (VTL) with an NBX system? (Choose four.) A. VTL license is required for each participating NCP B. Each VTL counts as one NBX device for device limit C. Each NBX must have its own Network Call Processor (NCP) D. VTLs require a T1 or E1 Digital Line Card in each NBX system E. A maximum of 96 VTLs are supported on any one NBX system F. VTL requires either IP On-the-Fly or Standard IP license for each NBX system G. VTLs maintain Quality of Service (QoS) and provide end-to-end IP-ToS tagging Answer: ACFG Question: 51 Which three are requirements for conference call support across Virtual Tie Lines (VTL)? (Choose three.) A. Requires Standard IP license for each participating NBX system B. Must use same range of multicast addresses on all NBX systems C. Internet Gateway Multicast Protocol (IGMP) addresses must be defined D. WAN routers must support Internet Gateway Multicast Protocol (IGMP) E. Supports functions such as: Music on Hold (MOH) and internal page initiation F. Requires Network Address Translation (NAT) configuration on Virtual Tie Lines Answer: BCD Question: 52 Inbound NBX Computer Telephony Integration (CTI) calls support directory dialing and on-screen dialing and call processing. A. True B. False Answer: B Question: 53



Which four are features/requirements of the NBX Desktop Call Assistant (DCA) application? (Choose four.) A. Requires Microsoft Windows 2000 or Windows XP B. Requires one 3Com SKU and license per NBX system C. Supports point and click dialing to any phone in the user's directory D. Provides personal inbound/outbound call logs with caller ID information E. Uses Microsoft's Telephone Applications Program Interface (TAPI) to manage calls F. Computer with NBXTSP software must have a physical connection to an NBX phone G. Users can manage all their calls from a single on-screen computer interface, for example, call

transfer, conferencing, call park Answer: CDEG Question: 54 What is Telephone Applications Program Interface (TAPI) Route Point? A. An NBX feature enabled in the System / TAPI Setup menu that provides intelligent Layer 3 IP

routing for TAPI messages on a multi-system, company-wide bases B. Virtual Network Call Processor (NCP) device or third party application that monitors and

maps incoming calls, allowing the NCP to make intelligent routing decisions for the call C. Virtual device within the Network Call Processor (NCP) to which outbound calls can be

mapped, allowing 3rd party applications to make intelligent routing decisions for the call D. Virtual device within the Network Call Processor (NCP) to which inbound calls can be

mapped for a 3rd party application that monitors the route point and makes intelligent call route decisions

Answer: D Question: 55 Which four steps should be performed when installing the NBX pcXset application? (Choose four.) A. Select country and language B. Check that the pcXset licenses are installed using NetSet C. Check and install Standard IP or IP On-the-Fly on the NBX system D. Do an audio and microphone test from the pcXset Configuration Wizard E. Create or update the Dial Plan to insure calls are properly routed to remote sites F. Configure the IP and MAC address of the NCP associated with the pcXset application Answer: ABDF Question: 56 Which three are features/requirements for using Unified Messaging for an NBX system? (Choose three.) A. Requires NBX pcXset client software B. Can use the computer's default media player to listen to a message C. APX messaging service functionality is provided by IMAP client on the NBX NCP D. IMAP4 enabled clients Notes E. Users can use an IMAP4 compliant application to access and manage voice messages on a

computer F. Requires a Windows-based PC with a minimum of 64MB RAM, full-duplex sound card, a

microphone and headset



Answer: BDE Question: 57 Which three does the Call Report (CDR) software provide for calls made on an NBX system? (Choose three.) A. Track all call information B. Track all incoming and outgoing PSTN calls C. Track all internal calls within NBX system D. Provides customer and department chargeback accounting E. Track all incoming and outgoing attempted and/or abandoned calls F. Collects telephone usage information on a per user / per call basis G. Supports "Snap-in" modules for Microsoft Excel and Lotus 123 for integrated account reporting Answer: BEF Question: 58 Which four are Call Report (CDR) configuration options for an NBX system? (Choose four.) A. Default setting is Disabled B. Scramble the last digits for security C. Determine if trunk-to-trunk calls are recorded D. Choose how often a new tracking file will be created E. Select what data fields will be tracked, for example, time of call, length, etc. F. Compatibility format option, for example, Microsoft Excel or Lotus 123 formatting G. Determine how long the tracking information will be retained before it is purged by the system Answer: ABCG Question: 59 How does the NBX administrator download the Event Log file for viewing? A. Reports / Event Log - Download Log button B. Downloads / Event Log - choose file name and Download Logs button C. Click on Download Logs button D. Reports / System Data / Event Log - choose file name and Download Logs button Answer: C Question: 60 Which three changes require an NBX system reboot? (Choose three.) A. New software version B. Removing an interface card from an NBX chassis C. Change to NCP information, for example, IP address, default gateway D. Change to network protocol, for example, Standard IP or IP On-the-Fly E. Change to Digital Line Card protocol, for example, Standard IP or IP On-the-Fly F. Adding any new interface card to the NBX chassis, for example, Digital Line Card, Hub card,

etc. Answer: ACD Question: 61 A NBX Software license upgrade provides access to the specific license purchased and every prior software release.



A. True B. False Answer: A Question: 62 Which four are NBX configuration backup/restore attributes? (Choose four.) A. By default, NBX voice mail messages are backed up B. A Backup should be done after each major configuration change C. By default, the backup is stored to the NBX hard disk D. To run a backup choose: System Configuration / Manage Data and click Backup Database

button E. Data included in a backup: configuration database, Auto Attendant prompts, user voice mail

greetings, and optionally, all voice mail messages F. To restore the configuration information choose: Operations/ Manage Data then select

Browse to locate the configuration file and Click Restore G. To restore an individual user's voice messages choose: Operations/ Manage Data input the

users extension and click Restore Voice Mail Messages Answer: BCEF Question: 63 Which four components are included with the NBX V3000 IP Telephony system? (Choose four.) A. One Analog FXS port B. 32 MB memory module C. Four Analog FXO ports D. 20 GB system disk drive E. Two T1/E1 Digital Line ports F. Network Call Processor (NCP) G. Two 10/100 Mbps Ethernet LAN ports Answer: ACDF Question: 64 What Power Status state indicates the NBX V3000 is currently booting? A. Solid red B. Solid green C. Blinking red D. Blinking green E. Blinking yellow Answer: D Question: 65 What software version(s) is currently supported by the NBX V3000? A. NBX R4.3 B. NBX R4.4 C. NBX R4.x D. Same software versions as the NBX 100 E. Same software versions as the SuperStack 3 NBX



F. Same software versions as both the NBX 100 and SuperStack 3 NBX Answer: B Question: 66 What port on the NBX V3000 Call Processor system is used to connect Central Office (CO) lines? A. USB port B. RJ-11 PFT port C. Analog FXS port D. Analog FXO port E. T1/E1 Digital Line port F. 10/100 Mbps Ethernet port Answer: D Question: 67 You have a fully-loaded, top-end, NBX V3000 with full licensing. You discover the NBX V3000 internal disk drive is nearly full. Which three are ways the NBX administrator can manage the available disk space on an NBX V3000 system? (Choose three.) A. Limit the number of NBX users B. Limit the maximum length of any message C. Use a network server to supplement the NBX V3000 internal disk drive D. Limit the number of messages an individual user can have at any one time E. Replace the NBX V3000 20Gb internal disk drive with a larger capacity disk F. Have the system remove messages more quickly by reducing the message retention period G. Increase the NBX V3000 disk drive "Free Space" setting which automatically removes the

oldest voice messages when the Free Space threshold is exceeded Answer: BDF Question: 68 Which NBX system(s) supports software version R4.4? A. NBX 100 B. NBX V3000 C. SuperStack 3 NBX D. All NBX Systems Answer: B Question: 69 Which two NBX V3000 system components are field upgradeable or field replaceable? (Choose two.) A. Disk drive B. Power supply C. Memory module D. Analog port module E. Analog Terminal Card F. T1/E1 Digital Line module Answer: AC



Question: 70 Which four are NBX V3000 system R4.4 paging capabilities? (Choose four.) A. Up to nine (9) paging zones can be created B. Users can disable paging on their individual phones C. Any device within a paging group can initiate a page D. There is no limit on the number of users in a page zone E. A device or extension can belong to only one paging zone F. Must page all internal devices, all external devices or both G. Page users through telephone speakers and/or external Public Address system Answer: ACDG Question: 71 Which two are NBX system R4.3 paging capabilities? (Choose two.) A. Up to nine (9) paging zones can be created B. Users can disable paging on their individual phones C. There is no limit on the number of users in a page zone D. Must page all internal devices, all external devices or both E. Page users through telephone speakers and/or external Public Address system Answer: DE Question: 72 All NBX Basic and Business Telephones can initiate and/or receive a page. A. True B. False Answer: A Question: 73 Which three devices can initiate an NBX page but cannot receive a page? (Choose three.) A. WAV device B. NBX Basic telephone C. NBX Digital Line Card D. Polycom Speakerphone E. NBX Analog Terminal Card F. NBX Analog Terminal Adapter (ATA) Answer: AEF Question: 74 How does an NBX telephone or pcXset user send a page? A. Pick up handset and dial the Page Zone extension; caller speaks sending page to receivers;

terminate call B. Pick up handset; press Feature button; dial the Page Zone extension; caller speaks sending

page to receivers; terminate call C. Pick up handset and dial the Page Zone extension; caller waits until LCD displays - "Paging

Ready"; caller speaks sending page to receivers; terminate call D. Pick up handset; press Feature button and dial the Page Zone extension; caller waits until

LCD displays - "Paging Ready"; caller speaks sending page to receivers; terminate call



Answer: A Question: 75 Which four steps should the NBX administrator perform to set up a new Page Zone that includes an external broadcast over a public address (PA) system? (Choose four.) A. Specify the MAC or IP address of PA system B. Checkbox "Add External Page" to include PA system C. Specify the Page Zone name and associated zone extension D. Add new members by clicking on members in the "Member" list E. Add new members to the page zone by typing in their extension or name F. Select User Configuration / Page Zones / Add to create a new page zone G. Select Device Configuration / Telephone Groups / Page Zones to create a new page zone. Answer: BCDF Question: 76 Which three steps should the NBX administrator perform to add new members to an existing Page Zone? (Choose three.) A. Select user Configuration / Page Zones B. Select the new members from the "Non-Members" list and click the "<<" button C. Select User Configuration / Page Zones and add users D. Select the existing Page Zone to be updated from the list of zones and choose "Modify" E. Select User Configuration / Page Zones; enter the Page Zone name and extension; and click

"Modify" Answer: ABD Question: 77 What is the function of the NBX Configurable Operator? A. Allows the NBX administrator to setup system operators available to inbound callers who

reach voice mail B. Allows an NBX user to setup multiple Auto Attendant destinations so inbound callers can

direct their call to a specific person in their department C. Allows the NBX administrator and NBX users to setup a System and/or Personal Operator

available to inbound callers who reach a user's voice mail D. Allows the NBX administrator to setup multiple Auto Attendant destinations so inbound callers

can direct their call to a specific department in the company Answer: C Question: 78 What should the NBX administrator do to allow users to create their own Personal Operator? A. Ensure that 3rd-party messaging is enabled B. Using NetSet, select User Configuration / Class of Service and enable Personal Operator C. Using NetSet, select NBX Messaging / Personal Operator and enable the Operator functions D. Using NetSet, select User Configuration / Class of Service and enable System and Personal

Operators Answer: B End of Document

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