TF-MSP AMSTERDAM - 18 MARCH 2015

Procurement process & benefits at SURFmarket

Jan Bakker

New SURF

SURF changed its structure from a foundation to a

cooperation (28th January) Members are now owners More futureproof structure, also from the perspective of

insourcing activities from the members to SURF Important role for the SURF subsidiaries SURFnet,

SURFsara and SURFmarket concerning the innovation

agenda (multi year plan 2015 – 2018)

SURFmarket: Mission

SURFmarket, as the ICT marketplace of SURF, wants to deliver software, content and cloud services to higher and vocational education at the best possible terms and conditions, in a legitimate and easy accessible way

How it works for software & cloud services

Demand inspired, based on wish lists of ICT-management of

institutionsSURFmarket responsible for legitimate procurement of

consortia agreements with big vendors, as part of the core

package of services (f.e. Microsoft, Adobe, IBM/SPSS,

Blackboard, Symantec)SURFmarket more and more involved in the process of

legitimate procurement of non-consortia agreements, as part

of the optional package of services

How it works for content

Demand driven, based on short list of university librarians

and their colleagues at universities of applied sciencesNo concerns about legitimacyMain challenge is how to embed Open Access in big deal

arrangements with scientific publishers

SURFmarket structure

Economies of scale (1)

Working with local partners to aggregate total Dutch

education buying volume for software & cloud services, from

primary to higher edBest example is nationwide framework agreement for

education with Microsoft, with more than 9.000 participantsJoining forces within GEANT especially for cloud services

(e.g. IaaS)

Economies of scale (2)

Total of 209 agreements with 127 ICT vendors and

44 publishersVolume of license fees in 2014= 61M EUR Estimated additional discount through joint procurement

(effect of economies of scale) = 15% Savings in license fees due to collective agreements = 9,1M EUR Minus: Cost of operation = 5.3M EUR Net savings = 3.8M EUR

(Figures 2014)

European tendering: approach

Bringing ICT and purchase departments togetherFocus on a joint calenderShare mutual knowledge to deliver better qualityCost sharing of the process itselfLess financial risk at the institutions side, “centralize” it at the

SURFmarket levelWork more and more with framework agreements combined

with a mini tender procedure

European tendering: examples & challenges

KUBUS: Six universities for applied sciences cooperate with SURF for an IaaS offering

Institutions demands will be clear at the end of this monthSURF to decide about the scenario/delivery model of “make” or “buy” (or combination) in line with the SURF Cloud Approach

Model must be scalable to all SURF-members

LMS: Blackboard agreement is expiringTender process will be started in short noticeFocus on framework agreements and mini tenders

SURF Cloud Approach

Phase-1:

1. Institutions initiate an “Early Adopters Group” for a new cloud service

2. Requirements are defined jointly by EAG & SURF

3. Delivery models are explored

4. Choice of deliverymodel is made

Phase-2:

5. Depending on the type of deliverymodel commitment will be confirmed

6. Start acquisition (‘buy’) or joint service development (‘make’)

Phase-3:

7. Service available for all SURF members

THANK YOU