thailand digital technology foresightfrost-apac.com/slide/thailanddigital/pdf/depa phase 2 ppt_final...

Thailand Digital Technology Foresight 11th June 2019 | Public Announcement

Contents

Proposed Promotion

Strategy for depa

21 10

Identified

Technologies for

Thailand’s Future

03

Introduction

32 40

Conclusion Proposed 15-Year

Strategic Plan for

depa

Introduction

A Quick Recap on the Objectives of the Study

4

As a facilitator to promote digital technology and innovation, depa is required to conduct a

foresight exercise to look forward into the future on what technologies are emerging and

will impact Thailand in the next 5, 10 and 15 years. To accomplish this mission, this study

has been conducted to

Develop a Comprehensive Technology Roadmap outlining key technologies that

will be playing critical roles in terms of strategic impact, socio-economic impact, and

applicability/usage in both local and global settings by 2030

Chart out the current state with regards to Thailand’s Digital Transformation and

Adoption Readiness and identifying the key areas that can be supported by depa

Adopt a phased approach for Technology Foresight in alignment with socio-economic,

external and internal trends, market needs and other country efforts

Develop a 15-year technology promotion plan for depa to move forward the 7

selected digital technologies and innovations that have crucial roles in driving the

growth of Thailand’s digital economy

Overall engagement covered variety of mechanisms to unveil the

technologies and roadmap

5

The industry, government, and relevant stakeholders were consulted. The roadmap was prepared

and is today being presented to industry stakeholders

Workshops and Focus Group

Discussions

• Workshops/FGD with close to 150 participants

from the industry and government- suppliers

and customers ecosystem

• Inputs obtained on technology prioritization,

potential benefits and adoption challenges

• Discussion on Promotion Strategy blocks

Industry Discussions

• Industry discussions on key technologies,

future state for Thailand, Digital businesses

and challenges

• Obtained in-depth input on prioritization of

technologies for future state

Industry Survey

• Industry responses collected through wide

industry survey

• Obtain industry inputs on their status of

technology adoption, demand for technologies,

and investments

Expert/Specialist Consultation

• Consultation with experts, on technologies,

industry roadmaps

• Obtained insights on ongoing research &

development projects

Roadmap for Technology Foresight

Thailand is a country with stable population and growing economy,

which depends on agricultural products, automotive, and textiles.

Source: World Bank, Bank of Thailand, Frost & Sullivan

Economic Indicators

Thailand

Country Overview

Thailand’s economy has been growing continuously over the last few years. Going forward, there is a strong focus on the digital society with the push from Thailand 4.0 initiatives and policies supporting it.

More than 65% of the population in Thailand is below the age of 44 years.

Thailand is now building up its economic growth momentum and that is expected to continue over the next few years.

Tourism and manufacturing exports will remain as the two major drivers of growth for the country, sustained by digital and technological investments.

69.0 70.1

47.3 49.8

0

20

40

60

80

2017 2022E

Po

pu

lati

on

(M

n)

Middle and Affluent Class Population, 2018 and 2022E

Total Population

Middle and Affluent Population

455.2 617.5

6593.22

8902.35

0

2000

4000

6000

8000

10000

0

100

200

300

400

500

600

700

2017 2022E

GD

P p

er

Cap

ita

(USD

)

Po

pu

lati

on

(B

n U

SD)

Total GDP and GDP per Capita, Thailand 2017 and 2022E

GDP GDP per Capita

6

The rise of the digital economy, as well as improvements in network

infrastructure, have resulted in continuous increases in smartphone and

social media adoption.

48.0 54.2

60.1 65.1

70%

79%

87% 94%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

0

10

20

30

40

50

60

70

2017 2018 2019F 2020F

% o

f p

op

ula

tio

n

Soci

al m

ed

ia a

cco

un

ts (

mill

ion

)

Thailand Social Media Penetration, 2017 – 2020F

Social media accounts % penetration

Thailand continues to witness an increase in smartphone penetration rates, with many mobile subscribers each holding more than one subscription.

• In 2018, there are over 50 million smartphone users in Thailand, resulting to a 75% penetration rate. • The adoption of smartphones in Thailand has been explosive. The smartphone devices are getting friendlier

with more functions and prices have also reduced. At the same time, telecom providers have expanded their coverage further to rural areas, which also encourages people to own a smartphone.

Extent of social media adoption in Thailand is also phenomenal compared to other countries. The country is ranked 8th in largest active Facebook users with over 51 million users, 77% of the country’s population.

Source: Frost & Sullivan, Thailand’s National Broadcasting and Telecommunications Commission (NBTC), Bangkok Post

68.4% 75.0%

78.4% 82.0%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

0

10

20

30

40

50

60

2017 2018 2019E 2020E

Pe

ne

trat

ion

Rat

e

Nu

mb

er

of

Smar

tph

on

es

(Mill

ion

)

Year

Thailand Smartphone Penetration, 2017-2020F

7

Limited budgeting within

companies and agencies

resulting in slow progression of

investments in new technologies

and talent

8

Lack of talented workforce to help

drive new adoption and

innovations

Progress is only notable among

some private sector players, but

greatly lagging in public sector

and SMEs

Lack of clear digital

transformation strategy to guide

changes

The vision is there, but the

implementation is still far behind

Digital initiatives from various sectors

hindered by unfavorable laws and

lack of supporting ecosystem

There has been notable progress with regard to digital transformation

and adoption in Thailand. However, majority of stakeholders are still

expecting much faster progression.

We see 6 trends disrupting the Thai Market and driving technology players

to shift their operational models

9

Data-driven business

Operating model must adapt: Trends are impacting Thai Market:

Sales growth will be driven across new areas of businesses, traditional engines (e-commerce, digital and tech journeys blur the lines)

Customer demand is slowly shifting from product to service. Players must adapt their business models

Beyond services, customers are now buying an experience that resonates with an ecosystem of needs (e.g. smart-home)

Customers are looking for ‘alternates’ to improve their end customer experience or reduce cost

Leverage digital solutions to improve B2B relationships and enhance customer experience in partners’ channels (B2B2C)

Addressing users needs requires players to diversify products and customize vertical and use case specific models

1

2

3

4

5

6

Real-time-business

Open ecosystem

Digital Mindset

Partnerships

Source: World Bank, Bank of Thailand, Frost & Sullivan

Identified Technologies for

Thailand’s Future

To help drive successful digital transformation and adoption, depa must

only prioritise on few key technologies

11

• In phase 1 of the project, F&S conducted extensive market scanning activity on the upcoming technologies that will play

prominent roles in Thailand within the next 15 years. 13 technology groups were identified as a result.

• F&S then conducted the prioritization analysis with three factors; Use Cases/Application, Socio-Economic

Contribution, and Relative Market Size to help depa prioritise the technologies that should be promoted in the

upcoming years. 7 out of 13 technologies were selected as a result.

1. Use Case/Applications: number of predicted global use cases by 2030

2. Socio-Economic Contribution:

• Population Impact: how much impact will the technology have on Thai population by 2030 (impact

may include accessibility, adoption, and relevance)

• Job Creation: how much new jobs are expected to be created due to this technology by 2030

• Impact on Education: enablement of technologies on education, ease of access, delivery and reach

etc.

• Impact on Healthcare: include factors such as Disease Management, Prevention etc.

• Strategic Attractiveness: impact on overall economy

3. Relative Market Size: market size forecasted for 2030

4. Futuristic Support to Key Markets

5. Potential Opportunities

6. Differentiation to Thailand

Scoring Criteria

12

HIGH

So

cio

-Ec

on

om

ic S

co

re

Use Cases / Applications

Next Gen

Telecom

IoT AI

Data

Analytics

DLT

Quantum

Computing

Automation

Cloud Security

Nanotechnology

Networking

Realities of

the Future

3D Printing

The size of bubble denotes

the relative market size in

2030

HIGH

LOW Selected Technologies

Results of the Technology Prioritization is as follows

Details about Internet of Things (IoT) and Reasons

Internet of Things (IoT) is the connection of objects, sensors, and devices into an internet-like structure and organization – enabling the virtualization of everyday objects, providing physical and virtual objects with a digital identity, and allowing interconnecting objects to be monitored and interacted.

0

200

400

600

0 year 5 years 10 years 15 years

IoT

Use Cases:

Outlook for Thailand in 5, 10, 15 Yrs (Billion THB)

Trends in Thailand

How Technology Supports Thailand Progress

0

1

2

3

4

5Population Impact

Job Creation

Impact onEducation

Impact onHealthcare

Applications/UseCases

Market Size

StrategicAttractiveness

• IoT is the important technology that drives Thailand’s digital

transformation and helps bring the country towards the Digital

Thailand vision because it enables digitization of businesses.

• With the use of the IoT, connected devices can generate real-

time data from different data types.

IoT adoption in Thailand has been growing fast in both

consumer and business segments. Key important factors

driving the growth of IoT adoption are the supporting

initiatives and projects from Thailand’s government; as well

as the growing demand for IoT technologies in various

industries.

Manufacturing increasing automation efforts, adding sensors, software,

wireless connectivity and robots to the factory floors. Consumer an IoT device provides people’s daily use of water, a set-

top box to record shows from remote, automatic lighting

systems, advanced locking systems, and connected surveillance systems as smart home.

Transport and logistics to adopt IoT applications and extract insights improves safety, asset utilization, and increase on-time delivery.

13

Details about Artificial Intelligence and Reasons

Artificial intelligence (AI) empowers machines (computer systems, robots) with intelligence and the capability to learn from deducing patterns on raw data by perceiving a model consisting of example inputs. AI enables automated decision making with very high accuracy and speed based on data driven intelligence, coupled with self-learning abilities.

0

100

200


AI

Use cases Outlook for Thailand in 5, 10, 15 Yrs (Billion THB)

Trends in Thailand


0

1

2

3

4

5Population Impact

Creation of NewJob

Impact onEducation

Impact onHealthcare


Market Size


Cyber security Intelligent self-learning algorithms is enabling security

solution providers to develop proactive security solutions that can identify cyber-attack threats and prevent them.

Engineering & Manufacturing Watson uses AI image recognition algorithm to determine the cause of any fault.

Healthcare Potential for AI in healthcare has helped to review data massively to review data related to serious illness.

• AI is contributing to the agenda by creating a competitive

growth engine to provide expertise at a sustainable level.

• Digital economy in Thailand is already using AI for forecasting,

roiling data, recommendations and predicting churns.

• AI technology will have a disruptive impact on the

economy with the potential to automate around 55% of

the region’s work.

• The Thai economy is likely to grow more than 5% with

the advent of digital technology and AI.

14

Details about Data Analytics and Reasons

Data Analytics is defined as the process of analyzing data to explore patterns using computing algorithms, programming, and statistical modeling techniques to find valuable and timely correlations, resulting in actionable insights that drive business decisions inside an organization. data analytics methodologies include exploratory data analysis (EDA), which aims to find patterns and relationships in data, and confirmatory data analysis (CDA), which applies statistical techniques to determine whether hypotheses about a data set are true or false.

0

50

100

150


Data Analytics


Trends in Thailand


0

1

2

3

4

5

PopulationImpact

Creation of NewJob

Education

HealthcareApplications/Use

Cases

Market Size


• Data will serve as a backbone of Thailand’s economy that helps

entrepreneurs to better understand market scenario and

customers’ behavior.

• All government agencies will have access to the data, enabling

them to analyze and better implement policies and facilitate the

country’s digital transformation.

Retail retailers will use data analytics to understand more over supply chains and product distribution to reduce costs. Telecommunications Customer churn, networking usage, and network performance

will be analyzed to monitor, manage, and forecast network capacity and plan effectively for potential outages.

Financial services and banking The financial services firm will detect fraud accurately to

reduce costs and improve customer satisfaction via data analytics.

• The initiative of big data utilization will be in use in 3

main areas which are public health, tourism and

meteorological to protect natural resources

• Thailand will be expected to see 80% of private sector

using big data to gain business insight.

15

Details about Next Generation Telecom and Reasons

5G is the fifth generation of cellular mobile communications. It will support the change of data traffic. The capabilities including higher bandwidth, greater capacity, security, and lower latency will create new opportunities for people, businesses and society. Not only improving from 4G, but 5G also supports other new technology to work effectively such as Internet of Things (IoT) and driverless car. Moreover, there will be 6G and 7G coming in the future.

0

500

1000


5G

Use cases


Trends in Thailand


0

1

2

3

4

5

PopulationImpact

Creation of NewJob

Impact onEducation

Impact onHealthcare

Applications/Use Cases

Market Size


• Technologies such as 5G and artificial intelligence are key

battlegrounds, so the large operators in many countries are making

advanced bets.

• The combination of speed, responsiveness and reach could unlock

the full capabilities of other hot trends in technology, offering a

boost to self-driving cars, drones, virtual reality and the internet of

things.

• Thailand plans to be the first ASEAN country to adopt 5G. They have conducted a 5G demonstration in January 2017.

• NBTC targeted Thailand to have 5G used by October 2020.

• Many telecommunication companies focus on preparing the infrastructure for supporting 5G. Manufacturing

5G technology will allow for higher flexibility, lower cost, and shorter lead times leading to reduced system setup time, increase productivity and minimize machine downtime.

Consumer End users can enjoy a range of high-speed broadband services by simply switching on a plug and play modem.

Transport and logistics autonomous driving is the self-driving of a vehicle to a

specific target in real traffic without the intervention of a human driver.

16

Details about Distributed Ledger Technology and Reasons

0

1

2

3

4

5Population Impact

Creation of NewJob

Impact onEducation

Impact onhealthcare


Market Size


Manufacturing DLT offers low-cost, distributed and assured integrity for contracts, product histories, production processes etc.

Law regulation a company can provide regulators with an immutable,

trustworthy record on demand, with complete audit

capability built in.

Election The DLT will ensure proper voter registration, identification and streamlines the process of counting votes.

Distributed ledger technology is one of the models of networks which have the other two models are centralized and decentralized. Distributed ledger is only system which database is spread across several nodes on peer-to-peer network. There are 5 sub-classifications. Blockchain is the well-known sub classification currently but there are also other technologies having their own way to reach an agreement while storing the information on the ledger which are DAG, Hashgraph, Holochain, and Tempo(Radix).

0

50

100


DLT


Trends in Thailand

How Technology Supports Thailand Progress • Supporting the transparency of the transaction in Thailand 4.0

and enhancing the efficiency of the work process via Smart

contract

• R3’s Corda blockchain is being used by Thai Central Bank’s

(Bank of Thailand (BoT).

• As there is the regulation on the cryptocurrency in

Thailand, the investors are more confident to invest in

Bitcoin.

• Many businesses including government are interesting

in DLT which will be used in the organization process.

17

Details about Quantum Computing and Reasons

Quantum computing is a type of computing based on the principles of quantum theory. Quantum computers operate using subatomic particles known as quantum bits or ‘qubits’ which are capable of superposition and entanglement. The ability of quantum computing to solve problems that cannot be realistically solved by the most powerful classic computer is known as ‘Quantum Supremacy or Quantum Advantage

0

50

100


QC


Trends in Thailand


0

1

2

3

4

5Population Impact

Creation of NewJob

Impact onEducation

Impact onHealthcare


Market Size


• Quantum Computing will be supported society 5.0 in the future.

Society 5.0 will connect everything both human and things

through internet.

• It will enhance the level of processing with faster and also

create new solution for human, especially in science sector.

Chemicals and materials Simulate molecular structure, dramatically speeding up

processes and finding cures will be simulated by QC.

Financial Major use cases in quantum computing will be in trading

strategies, optimizing portfolio, asset pricing, analyzing

risk and detecting fraud.

High Tech industries Quantum computing would be seen in collaboration with

simulations, optimizations, machine learning and AI.

• Thailand holds great potential for Quantum to propel

forward and shape the technology landscape through the

next century.

• Thailand will see progress in Quantum supremacy or

Quantum superiority by 2028

• QuTe a Thai researcher studies on Quantum Computing

in order to disseminate this technology to Thai people.

18

Details about Automation and Reasons

Automation is the technology by which a process or procedure is performed with minimal human assistance and its application in order to control and monitor the production and delivery of various goods and services. The automation has mainly 3 sub-classifications, which are Robotics Process Automation, Smart Process Automation, and Collaborative Robots, driving adoption’s growth.

0

500

1000

1500


Automation

Use cases


Trends in Thailand

How Technology Supports Thailand Progress • Automation is a key technology as it will rise productivities and

reduce cost.

• The benefits of automation in term of effectiveness and

efficiency will drive digital economy in Thailand to achieve the

goal.

Manufacturing Automation will support in quality inspection, assembly,

machine tending, dispensing, pick and place, welding,

packaging, palletizing, or injection molding.

Healthcare Automation will support in surgical robots, nursing assistance,

elderly care, supporting to disabled, therapy, rehabilitation,

training, telepresence robot, and physiotherapy.

Agriculture Automation could be in autonomous tractors, crop seeding,

crop monitoring, fertilizing and irrigation, weed control,

thinning, pruning, picking and harvesting, and herding.

• Almost 85 percent of the manufacturing industry in

Thailand can benefit from adopting automation but today

less than 30 percent are ready to implement it.

• Automation and robotics have been set as one of the new

S-curve industries that will help accelerate Thailand to the

value-based, innovation-driven economy of Thailand 4.0.

19

0

1

2

3

4

5Population Impact

Job Creation

Impact onEducation

Impact onHealthcare


Market Size


Results from our market scanning and stakeholders focus group activity

suggest that depa should focus on promoting these 7 technologies in the

next 15 years

20

• To validate our recommended technology prioritization for depa, F&S surveyed some of the key technology

stakeholders within the country by asking these participants which of the 13 technologies will play an important part to

their company/agency in the next 5, 10, and 15 years

Security

Cloud Computing

Networking

Automation

Data Analytics

Internet of Things

Past Generation (2015-2019)

Short Term (2020-2024)

Mid Term (2025-2029)

Long Term (2030-2034)

Artificial Intelligence (AI)

Blockchain (DLT)

Next Generation Telecommunication

Realities of the Future

Quantum Computing

Nano Technology

3D Printing

Low Scoring Technologies Digital Foresight Technologies

Proposed Promotion Strategy for

depa

22

The Technology Foresight process is conducted by DEPA for 5-15 years of

foresightedness to identify key elements that DEPA needs to focus on to

build technology prowess in Thailand.

VISION OF 15-YEAR STRATEGIC PLAN FOR

DEPA “Technology Foresight for DEPA

will enable a Transformative Growth of Thailand into Digital and Technology Inclusiveness to

build a Future Ready Digital Society”

Role of DEPA is to enable the Digital Thailand objectives to be supported by action around enablement of digital through ecosystem development, partnerships, promotions and digital growth.

Key Goals of Selected Technologies for depa

Building a Collaborative Society

Building Promotions Excellence

Building Ecosystem, Alliances and Partnerships

23

Building Collaborative

Environment

Increasing digital collaboration

with relevant stakeholders and

resources to assist in many of its

digital-promoting initiatives

Strategic Themes

Bringing focus into work by

tackling a few crucial

elements as opposed to

aiming to accomplish

everything at one time

Building Future Markets

Building digital awareness and

understanding, and becoming a

facilitator to help promote and

build market for new innovations

made by local players

….and will be enabled through these 6 key strategic initiatives

Building Ecosystem Alliances

and Partnerships

Partnering with key strategic

alliances to help build the digital

ecosystem whereby innovators,

developers, and talents can

flourish and receive relevant

supports

Promoting and Conducting

Digital Events

Sharing knowledge and

know-how through various

digital events with the aims to

increase awareness, trust,

and adoption

Enabling Skilled Labor

Up skilling and building

digital knowledge and

competencies for local

talents

A. 10 Strategic Themes for Digital Thailand Initiatives

24

• Introducing or building new innovative technologies and solutions into current workflow and processes

Innovation

• Increase world class talent availability in the country through talent development or international recruitment

Talent

• Building trust on new solutions and technologies, with high emphasis on security and effectiveness

Trust

• Building a cross-cultural and collaborative society for technology building and knowledge development

Collaboration

• Building home-built solutions using local talents and expertise Localized

• Improvement of current network and infrastructure to support higher degree of technology, system, and business requirements

Performance

• Building an ecosystem of developers, sellers, marketers, brand developers, integrators, and others

Ecosystem

• Building international and local markets for technology adoption Creation of New Market

• Provide agility to the overall business/economy and improve regional and global speed to market

Business Agility

• Provide economic value to the country by improving local and global consumption through home growth and development

Business Impact

A. Feedback from FGD indicate that proposed 15-year plan for depa should

focus on these strategic themes

25

Talent

Ecosystem

Innovation

Collaboration

Talent

Innovation

Trust

Creation of New

Markets

Talent

Innovation

Business Impact

Localised

5 years 10 years 15 years

• Talent is a key component across all three phases and involves building right talent infrastructure

• Innovation and building trust are key pillars that will drive new technology companies and adoption of new digital

technologies to build a powerful digital society

• Talents need to be able to build new innovations that are highly trusted by the market and its potential users in both

effectiveness and security

• Enabling collaboration, creation of markets and localisation of business will enable long term sustainability in years to

come

Key

Focus

Themes

B. Digital Adoption in Thailand can be built by enabling skilled labour

26

Physical AI

Cognitive AI

Sensory AI

General AI

Technology Understanding

Technology Adoption

Technology Building

Technology Problem Solving

“Thailand’s biggest

requirement right now is to

recruit talent internationally.

We need them to help build

new and attract fellow talents

to our country”

“depa should help push

startups in their technology

adoption. They don’t need to

focus on all sectors– just aim

for a few important ones”

Upskilling of People in

terms through

depa’s primary focus in promoting digital transformation and adoption should be in expanding

the knowledge, capabilities, and know-hows of local people, which is significantly lacking in

current state.

C. Thailand is still lacking the necessary digital ecosystem for local

innovators developers, and talents

27

1

2

3

Outbound programme through

Technology Alliance between local and

international companies

Center for Excellence to

collaborate ideas and sessions by

participating companies

Outbound programme to meet

new clients outside local

country

“depa should involve top

international companies with

high technological readiness with

this outbound program”

“Support received from these

companies must be continuous

and must extend to go-to-market

stage, not simply just marketing”

“It is better for depa to

collaborate with companies and

help build the right ecosystem by

leveraging on experts– don’t

start from zero”

“depa should arrange business

matching events with global

companies to facilitate exchange

of ideas and knowledge sharing”

depa should aim to help bring local and international companies together to strengthen

technological knowledge, competencies, readiness, and provide relevant support for local

companies and resources

D. Building digital collaboration from within country will enable a more

supportive and sustainable digital ecosystem in the long run

28

Collaboration with Local

Enterprises

Collaboration with

Universities and Higher

Educational Institutions

Business Collaboration

with Global Enterprises

Creation of a Digital

Collaboration Hub with Other

Global Countries

Creation of a Digital

Collaboration Hub

with Other South-

East Asian

Countries

“depa should support local enterprises in technological understanding to help increase adoption, investments, and new opportunities

“depa should focus on collaborating with local enterprises and universities first. The aim should be to help build the know-how, practical knowledge for people”

“To collaborate with local enterprises, depa should set up a discussion table to understand each industry’s requirements. Find it and address those needs.”

Many of depa’s digital initiatives will require for resources such as digital knowledge, use

cases, and know-hows– all of which are in possessions of local enterprises and educational

institutions.

Data represents findings from Focus Group discussion with Thai corporates and

government agencies

E: Building Markets for Future Technologies and Innovations will ensure

that digital adoption remains high in the long run

29

Peer-to-Peer Learning Sessions

“depa should set SME Talks

and Presentation to assist

businesses with small funds

in creating a market”

“depa should develop awards

and recognition system for

outstanding SME businesses”

“depa should sponsor SME-

related events that serve as

grounds for SMEs and

developer to meet and share

ideas”

“depa should do workshops

instead of simple

forums/conferences. Building

awareness alone is not

sufficient to build a market”

depa can achieve this by doing SME talks and presentations and peer-to-peer learning

sessions. For the former, this will provide rooms for local talents and innovations to grow. For

the latter, this will help stakeholders learn from each other’s use cases and experiences

Round-table Conference with Key Players

SME Talks and Presentations

Building Regulatory Frameworks and

Developing Reference Material

Building Awareness of Technologies through

Industry Forums

F. Various events should be conducted over the years to help promote

digital awareness, innovation, and skillsets

30

Startup Events

Tech-Development Events

Industry-Specific

Events

Technology Skilling and Talent Events

Digital Roadshows

C

A

B

D

E

F

Technology-Based Events

“depa should conduct

Technology Skilling and Talent

Events and make it accessible

on-demand through the internet

like an online training course”

“depa may collaborate with

educational institutions to set

Technology Skilling and Talent

Events. This will help facilitate

creation of new startups.”

“The objective of these events

should not only be to showcase

new innovations, but to also

serve as technical training

courses with real used cases.”

depa should aim to conduct Technology Skilling, Tech-Development, Startup, and

Technology-Based events– all of which are critical to depa’s objective to promote digital

transformation and adoption

Proposed 15-Year Strategic Plan

for depa

Bringing Everything Together

32

10 years 2

15 years 3

5 years 1

Recruit International Talents

Building Ecosystem of

Players

1

2

Proposed 15-year plan for depa should focus on specific strategic imperatives to ensure

success of each phase’s objectives

Building talent and

ecosystem within the country

Stimulating market readiness

and adoption for new

technologies

Uplifting local talents and

innovations for more sustainable

and independent growth

Industry-Specific Focus 3

Collaboration with Local

Enterprise and Universities

4

Events such as

Technology skilling and

Technology-Specific

events and SME Talks

and Presentations

1

Encourage partnerships

and collaborations among

stakeholders

2

Digital Intelligence Center

3

Events including Tech

Development, and Technology-

Skilling Events

Uplift local SMEs and Startups

1

2

Support locals to incorporate

advanced technologies to

innovate new use cases

3

Center of Technological

Excellence

4

Support local companies

to innovate new solutions

4

33

Industry-

Specific

Focus

Collaborate with

local universities

and enterprises

Building an

ecosystem

of players

Bringing in

international

talents

• Many industries in Thailand are more digitally adept and resourceful

than others– Banks, Telecommunications, etc. in contrary to sectors

like Agriculture, Tourism, Manufacturing, and SMEs.

• depa should develop focus on the latter, which are not only

Thailand’s core sectors, but also the major contributors of GDP

Recommended Strategic Initiatives for depa for First 5 Years

• Given the current insufficiency of talented resources in Thailand,

depa should recruit and leverage talents from regional and

global grounds to help build and support new talent creations

• Setting up events/conferences where all players and

stakeholders within the ecosystem can meet, interact,

and do business match-making

• Universities possess research and knowledge, enterprises possess

the know-hows and experience

• depa should bring these elements into the ecosystem to help

strengthen the knowledge and skillsets of locals.

In the first 5 years, proposed initiatives for depa should focus on laying

foundation to Digital Thailand by increasing digital talents and building the

ecosystem

34

Recommended Strategic Initiatives for depa in 5-10 Years

• depa should set forums/event to raise awareness, upskill, and

showcase technological innovations, trends, and best practices

through their collaboration with various knowledge parties

• The aim is to familiarize industry players with relevant new

technologies , as well as upskilling local talents, to build

understanding, trust, and readiness to adopt,

• depa should facilitate collaborations and partnerships among

stakeholders through channels and strategic partnership

program

• The aim is to help create a strong ecosystem that enables for

knowledge-transfer

• depa should support local companies through training sessions

and incentives to encourage them to develop and adopt new

technologies

• The goal is to ensure that there is a market for new innovations and

there is high readiness to adopt new technologies

• depa should set up a knowledge-sharing center, made

available via its own website/platform to share knowledge,

use-cases, and showcase new innovation development

• The goal is to keep the stakeholders updated on the progress of

technologies and increase trust and readiness

Various Events

Support

Local

Companies

Digital Intelligence

Center

The next 5 years will see depa taking the role of a facilitator in ensuring

Thailand’s readiness to adopt and accept new technologies and

innovations

Collaboration among

Stakeholders

35

1

Center of Technological

Excellence

• depa should build the Center of

Technological Excellence to help

support locals in accomplishing various

objectives such as creating or adopting

new innovations

• The aim of this initiative is to help

provide a supportive environment to

help facilitate local adoption, local

innovations, and local talents

2 Various Events

• In continuance with the previous years

plan, depa should re-focus their

strategy on setting events to help

strengthen the skillsets and capabilities

of local talents. This is to encourage

knowledge transfer between locals.

3 Uplift Local SMEs and Startups

• depa should provide relevant support

to local SMEs and startups to increase

their capabilities in developing new

advanced solutions and go-to-market

approaches

• This is to strengthen local businesses

and ensure sustainable business

growth

4 Support Usage of More

AdvancedTechnologies

• Depa should provide incentives

and support to encourage adoption

advanced technologies among

local enterprises

• This is to build new use cases and

adoption tendencies of new

solutions

Recommended Strategic Initiatives for depa in 10-15 Years

The last strategic phase sees depa as the overall nurturer to Digital

Thailand’s sustained and long-lasting growth and success

15-year Strategic Roadmap- Technologies and Initiatives

36

10 years 2

15 years 3

5 years 1

Te

ch

no

log

y F

ocu

s

Str

ate

gic

In

itia

tive

s

Automation

Data Analytics

Internet of Things

Artificial Intelligence (AI)

Blockchain (DLT)

Next Generation Telecommunication

Quantum Computing

Develop Industry-Specific Focus

Building talent and ecosystem

within the country

Stimulating market readiness and

adoption for new technologies

Uplifting local talents and innovations for

more sustainable and independent growth

Ob

jec

tive

s

Recruit and Leverage on International Talents

Collaborate with Local Enterprises and Universities

Various Events

Encourage Collaboration among

Stakeholders

Support Local Companies

Digital Intelligence Center

Center of Technological Excellence

IoT Ecosystem

Encourage active collaborations

and partnerships among

stakeholders within the technology

ecosystems

Talent

Set technology skilling events for

startups. Specific skills of focus are

solution development, business

intelligence, UI/UX, and using IoT

data effectively

Innovation

Incorporate other advanced

technologies such as AI and machine

learning to innovate new use cases of

IoT

Collaboration

with local startups and sponsor

them to develop their own

solutions and devices

Innovation

Promote R&D of new various IoT

solutions to address needs and

demands of different industries e.g.

agriculture

Talent

Upskilling IoT related skills and

innovation through strategic partnership

programmes with higher educational

institutions

AI Talent

Recruit international AI knowledge

experts to help build local talent

competencies in machine learning,

programming languages such as

Python and Java, and data science

Innovation

Promote development of new

solutions that can be applied in

various industries such as tourism

Localized

Drive local manpower to be able to

make and market AI products/features

Innovation

Focus on development of simple

solutions such as AI-embedded

chatbots

Trust

Set industry forums to showcase

AI use cases, benefits and

innovation

Innovation

Incorporate other advanced

technologies such as AR/VR to

innovate new use cases of AI

37

10 years 2

15 years 3

5 years 1

Key Implementation elements (1/3)

DLT Talent

Recruit international DLT talent to

help build skills in coding

languages and architecture,

required for DLT implementation

Trust

Set forums to raise interest and

showcase technological

innovations, trends, and best

practices

Innovation

Uplift SMEs and startups to be able to

produce more advanced solutions to

highlight demand of different industries

Collaboration

Work with relevant stakeholders

especially in BFSI to promote DLT

adoption

Creation of New Markets

Set up platform or channel for

SMEs and startups to showcase

their innovation to markets

Localized

Set up Center of Excellence to help

support locals in upskilling IoT related

skills and innovation

Next Gen

Telecom

Innovation

Showcase simplified 5G use cases

to promote higher adoption among

locals

Talent

Foster 5G local talents for full

utilization and applications


Set technology events to showcase 5G

use cases, benefits and innovation

Collaboration

Work with Telco and IT

infrastructure companies to build

5G infrastructural readiness for

Thailand

Ecosystem

Involve various stakeholders from

different industries through

establishment of innovation

ecosystem, creating synergy

between digital industries and

businesses, academia and

relevant communities

Innovation

Innovate new use cases that can be

applied to both 5G and 6G technologies

38

10 years 2

15 years 3

5 years 1


Data

Analytics

Talent

Recruit international talents to help

build competencies related to data

analytics including data storage, data

cleansing, data gathering, making

use of data, and data analytic tools

Ecosystem

Setting up business-matching events

and peer-to-peer sharing sessions for

stakeholders and potential users.

Promote ecosystem through

collaboration with key stakeholders

Business Impact

Present the results on ongoing

technologies, use cases and dedicates to

issues with regards to promoting

digitalization in business and society.

Collaboration

Strategic partner programmes, higher

education institutions and the private

sector can join forces to build

courses, practices and develop

curriculum to help prepare students

for future careers

Talent

Push for next-level data scientists and

engineers to able to work for private

and public sectors

Localized

Support local startups and businesses to

develop their own solutions through

knowledge-sharing sessions and incentives

Quantum

Computing

Collaboration

Partner with global large companies

for knowledge transfer

Talent

Prepare industries for adopting

quantum computing use cases through

training courses

Innovation

Set up Center of Excellence to promote new

innovation development

Innovation

Increase awareness on quantum

computing use cases and

innovations among locals


Establish knowledge-sharing center to

enable the public with available

solutions and services

Business Impact

Encourage businesses to apply quantum

computing to solve a range of complex

issues

Automation Ecosystem

Creating campaigns and awareness,

such as through arranging

technology conferences, industry

symposiums, and innovation summits

to build higher interest and adoption

Innovation

Innovate new solutions for industries

beyond manufacturing and industrial

sectors

Innovation

Incorporate digital technologies such as AI

and ML to develop new services and

solutions

Collaboration

Work with international firms to

enable technology and expertise

transfer to local businesses


Promote adoption in service such as

tourism and consumer segments

Localized

Support local companies to develop

automation and robotics competitively

39

10 years 2

15 years 3

5 years 1


In conclusion…

40

5 Years

• Focus primarily on Digital Analytics, 5G, Virtual Agents, IoT, Blockchain, Machine Learning, NLP and RPA

• Develop Industry specific capabilities

• Focus on building Talent

• Conduct Matchmaking sessions and meetings.

• Build collaborations with universities and academia to build talent.

• Enable and support foreign talent

• Build capabilities in the identified technologies.

5-10 Years

• Focus primarily on 5G, 6G, Video and Emotional Analytics, Quantum Computing, Blockchain, Deep Learning, 6th Sense and Collaborative Robots

• Build P2P Learning Sessions

• Design and conduct technology specific forums and build enablement through cross country collaborations.

• Build partnerships at global level

• Develop Industry expertise into technologies and investments.

• Build Trust on Thai technologies

• Create new consumption market

10-15 Years

• Focus primarily on Quantum Computing, Neural Networks, 6G, Smart Process Automation

• Build and enable local pool of resources and companies

• Build international collaborations

• Build innovation excellence programms

• Conduct SME talks and events.

• Conduct Technology development and support events.

https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&ved=2ahUKEwip_pWmg9TiAhXC4HMBHd1zDnEQjRx6BAgBEAU&url=https://www.cpacanada.ca/en/career-and-professional-development/conferences/2019/may/national-technology-forum-2019&psig=AOvVaw06DKxfIL8CP5MKqvYPeOwc&ust=1559881944958785

Appendix

thailand digital technology foresightfrost-apac.com/slide/thailanddigital/pdf/depa phase 2 ppt_final...

Documents