thank you for joining us today. please ensure you also call into the conference call number at...

Thank you for joining us today. Please ensure you also call into the conference call number at 888-455-0638. The pass code is 3511685.

We will begin shortly. Thank you.

NATIONAL BENEFITS CENTER

I-600/I-600A Processing at the NBC

June 28, 2010

3National Benefits Center June 2010

Overview Introductions

What is an extension?

What is a grandfathered case?

Centralization Process Overview

Mailing Instructions for Extensions/Significant Changes

Process Metrics

NBC Outreach

Contact Information


Adoption Centralization at the NBC

On April 1, 2010, USCIS began the first phase to centralize processing at the NBC. This first phase included centralizing the adjudication of all newly domestic filed I-600A/I-600 cases in the US.

On July 1, 2010, USCIS will begin the second and final phase of centralization. This phase will include centralized processing of all grandfathered and extension cases.


What is an Extension case?

An approved I-600A may be extended for an additional 18 months of approval if the request to extend is received prior to the I-600A expiration date.

An approved case that was grandfathered under Orphan regulations and process can be extended. Requesting an extension allows:

Continuance under the orphan process without loosing place in queue under grandfathered policies. Letting the approval expire will require you to file under Hague requirements, with fee.


What is a Grandfathered Case?

A case is grandfathered under Orphan process and regulations for Hague countries if:

An I-600A/I-600 was filed with USCIS prior to Hague implementation in the US on April 1, 2008.

The approval remains valid.


What is a Transition Case?

A case is transitioned under Orphan process and regulations for Hague countries if:

An order of adoption or legal custody was issued in a Hague country prior to April 1, 2008.


Centralization of I-600A/I-600 Cases at the NBC

Date Process Step

April 1, 2010 All new cases filed in the US began processing at the National Benefits Center (NBC) – this step has been completed.

June 25, 2010 All USCIS Field Offices will initiate an inventory of all cases to be transferred to the NBC and begin the coordination for transfer.

July 1, 2010 a) Field Offices will ship all cases to the NBC.

b) Impacted families will receive a letter from USCIS explaining the change.

c) NBC will begin processing of all international adoption cases for USCIS filed within the United States.

Adoption Centralization Steps and Timeframes:


NBC Process Overview I-600 / I-600 A filed at the lockbox facility (Day 1)

Lockbox accepts fee and forwards the case to the NBC (Day 1 – 5)

NBC receives cases from lockbox (Day 6-10)

NBC enters the case into tracking systems – acknowledgement notice is sent (Day 11 -13)

Case reviewed for all supporting materials (Day 13 -19) If home study is present at the time of filing the case will be schedule to

capture biometrics

If all materials present and fingerprints cleared, case will be adjudicated (Day 30)

If additional information is needed, a request for evidence will be issued

Once all materials needed are received and fingerprints cleared, the case will be adjudicated


NBC Processing Overview, cont Points at which the process will generate interaction with the

customer:

NBC receives the case from the lockbox facility – Day 11-13 NBC will generate a receipt notice and mail it to the customer

NBC reviews the case for all needing supporting documentation – Day 13-19 If materials are missing, the NBC will generate a request for evidence and mail

it to the customer

This time will not be counted in the processing time. Once the requested information is received, processing will resume on the case

NBC Adjudicates the case (Day 30) The NBC will mail the decision letter to the customer


NBC Processing of Extension Cases

Written request for extension from PAP must be submitted

No application is filed with USCIS for the request to extend approval

Proof of initial approval should be submitted along with an amended/updated home study

NBC will process extension requests based on the date they are received

Request should be sent to:

National Benefits Center

Attention: Adoptions

PO Box 8025

Lee’s Summit, MO 64002


NBC Processing Times The NBC has set a goal to process in the following timeframes

I-600 A – 30 Days

I-600 – 15 Days

Please note that if cases are received without all of the needed materials, a request for evidence (RFE) will be issued. The time associated with the RFE is not counted in this timeframe

These timeframes are consistent with Hague Adoption timeframes


Instructions for filing Request for Extension and Significant Change

Anticipated web posting July 1, 2010


NBC Adoption Metrics • Data Quality

• Decisional Quality

• Customer Service

• Surveys

• QA of Response


Feedback from You

As we transition, what are issues that we should be aware of? How can we best address these issues?

Outreach What are the best methods?

Frequency


How to Contact NBC

Toll Free Number: 877-424-8374

Local Number : 816-251-2770

Fax: 816-251-2799

Email: [email protected]

Correspondence (including Home Studies and RFE responses): USCIS/NBC

Attention: Adoptions

P.O. Box 8025

Lee’s Summit, MO 64002


How to Contact NBC

Bruce Paulin Supervisory Immigration Services Officer 816-251-2225

Amy Bourn Supervisory Immigration Services Officer 816-251- 2435

Donna Campagnolo Assistant Center Director 816-251-2425


National Benefits Center

Thank you for your time.

Any Questions?

thank you for joining us today. please ensure you also call into the conference call number at...

Documents