GlendaMontejo

[NewPost]The10CharacteristicsofaRockstarExecutiveAssistantMichaelHyatt 12dejuniode2015,6:09Respondera:MichaelHyattPara:glenda.montejo@gmail.com

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THE10CHARACTERISTICSOFAROCKSTAREXECUTIVEASSISTANTWhat Every Leader Needs to Know about theMost Important Member of the Team

Youcantmakeitonyourown,andthatsnotaputdown.Itsreality.Andthebiggeryourgoals,themorehelpyouregoingtoneedinreachingthem.

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Inthecorporateworld,Ireliedheavilyonmyexecutiveassistants.WhenIstruckoutonmyown,IthoughtIcouldmanagewithoutone.Crazy.Ijustcouldntkeepup.

ItdidnttakelongbeforeIenrolledavirtualassistant.NowIhavetwoandcouldntrunmybusinesswithoutthem.Butwhatmakesagreatassistant,whethervirtualorintheoffice?Ifyourealeader,youdbetterknowtheanswertothatquestion.

Agoodexecutiveassistantislikeanairtrafficcontrollerforyourlife.Notjustyourbusinessyourwholelife.Theyhelpmanagenotonlytheintricaciesoftheoffice,butallthetreacherousintersectionsbetweenwork,family,socialobligations,andmore.

A good executive assistant is likean air-traffic controller for your life.MICHAELHYATTAnexecutiveassistantisanextensionoftheexecutiveheorsheworksfor.Inmycase,SuzieandDaniellearethinkingandactingonmybehalfalldaylongthingsIwouldnteventhinkofordobecauseIjustdonthavethebandwidth.Andtheyhelpcoordinatealltheneedsanddemandsofmylifesothereareveryfewifanycollisionsbetweenthepersonalandprofessional.

Theyresogoodtheirreputationproceedsthem.OneofthemenImentorrecentlyhiredanexecutiveassistantandaskedmeifhecouldgethelponboardinghisnewteammember.

IaskedSuziewhatshethought,andshe(characteristically)outdidherself.Partofhertraininginvolvedwalkingmymenteesnewhirethroughthetencharacteristicsofarockstarexecutiveassistant.Ifyourelookingtohireorbearockstarexecutiveassistant,Suzieslististheclosestthingtoaformaljobdescriptionyoullneed.

Thesearethetencharacteristicstowatchfor:

1. They have a servants heart. This is the foundation foreverything else. A rockstar executive assistant wants to

serveand not just your company or organization. Arockstar EA wants to serve you. Whether the task is big orlittle, he achieves his goals by helping you achieve yours.If potential EAs dont have this quality, no problem. Butthey probably should look for a different opportunity.

2. Theyhavepersonalizedexpertise.ArockstarEAislikeasecondbrain.Sheknowswhatyoulikeanddontlike.Sheknowswhereyouareandwhereyouneedtogo.Sheknowswhentoschedulemeetingsandwhennotto.ArockstarEAwillgatherasmuchofthisinformationaspossibleasearlyaspossibleandproactivelykeeplearning.

3. Theymasterthecalendar.Inbusinessweliveanddiebythecalendar.Deadlines,appointments,meetings,presentations,callsthecalendaristheflightplanthatkeepsallofthesemovingpartsfromcrashingintoeachother.Anddontforgetscheduledcommitmentsathome.IfyourEAdoesnthavemasteryofthecalendar,werenottalkingaboutarockstarEA.

4. Theyanticipateneeds.ArockstarEAseesinadvancewhatanexecutiveneedsandplansaccordingly.Ifitslunchbeforeameeting,reportsemailedtoaclient,whatever,shesalreadyseentheneedandaddressedit.Anyonecantakeadirection.Butarockstarisalreadymovingthewayyouwanttogo.

5. Theyprioritizethepersonal.WhenIsaidanairtraffic

controllerforyourwholelife,thisiswhatImeant.IfyourEAdefaultstoprioritizingtheprofessionalattheexpenseofthepersonal,hesnotarockstaratleastnotyet.Protectingmypersonaltimeletsmemaximizemyprofessionaltime.ArockstarEAknowsthatandhelpsmeguardthattime.

6. Theyarewillingtopushback.AgoodEAwillkeepyoufromburyingyourself.IcallSuziemycalendarczar,andthatsexactlywhatIneed.AtanygivenmomentIdontknowthefullrangeofourcommitments,obligations,andinitiatives.BecauseitsherjobandshesarockstarSuziedoesknowandwillpushbackwhenIstartgettingovercommitted.

7. Theycreateandmastersystems.Whateverlineofworkyourein,effectiveperformancedependsonacertainnumberofsetpreferencesandprocedures.Whatworksbestforyouandyourteam?ArockstarEAwilldocumentandsystematizethesethingssoyourenotalwaysreinventingthewheel.

8. Theyknowwhatsonyourplate.Weallhavetoomuchonourplates.YourEAshouldknowallthatyouredealingwithandwhatscriticaltoyoursuccess.Ifheknowsthat,hecankeepyoufocusedonthehighleverageactivitiesanddeclineordelegatetherest.

9. Theyrespectyourconfidentiality.ArockstarEAwillhaveallsortsofpersonalinformationandaccess.Its

criticalshehasintegrityandasenseofdiscretion.Itsalsoimportantsheseeswhenpeoplearetryingtogetinsideraccessorinfluence.

10. Theyhavegreatcommunicationskills.AndbythisIdontjustmeanhecancarryonaconversation.ArockstarEAwillhelpfacilitatecommunicationinyourorganizationespeciallyifyourebottleneckingthings.Whetheritsemail,calls,orothercommunication,arockstarEAwillaccelerateresponsetimesandkeepthemessagesmoving.

Iveworkedwithpeoplewhoseassistantsweremoreliabilitythanasset.Ifyourealeader,youcantaffordtogetthiswrong.Why?Theyrehinderingyourgoalsandeveryonearoundyouknowsitevenifyoudont.

Few people are more responsiblefor your success than yourassistant. Find a rockstar.MICHAELHYATT

Ivehadgreatassistantsandnotsogreat.Allofthemhavetaughtmeonething:Fewpeoplearemoreresponsibleforyoursuccessthanyourassistant.Itscriticalthatyoufindarockstar.