the 11 rules of sales pitch
Post on 18-Oct-2014
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DESCRIPTION
Sales Pitch is evolutionary topic. Customers are changing. Their Need & Taste is changing. Need of an hour is alliance marketing.TRANSCRIPT
RULES SALES PITCH
In today’s scenario
SALES =MARKETING Globally…
As both goes
HAND in HAND
Ultimate objective of any organization is sales…
Sales is output of strategies… Marketing is input of strategies…
Marketing creates ENVIRONMENT. Environment delights CUSTOMER. Customer fulfil your Aspirations, SALES.
So, it is only
CUSTOMER
Who makes your brand
BIG
To be
BIG you need to
delight your customer…
by adding VALUE to him…
by creating ENVIRONMENT around him…
by keeping STRATEGY for him…
STRATEGY,
VALUE,
ENVIRONMENT
CUSTOMER
DELIGHT
MARKETING SALES
& it all starts with the right
SALES PITCH…
“A SALES PITCH
is nothing, but the weapon to beat
COMPETITION”
before the
11 Rules of
SALES PITCH
One should Identify
• The problems they solve,
• The opportunities they capture, and
• The wants or needs that can be addressed by the
solution
Do a proper
HOME WORK about your
Customer
then, only go to him!!!
Different customers have different
Taste
Preferences
Needs
Categorical uses.
RULE #1
don’t begin your
Sales Pitch until
Customer
agrees to listen !!!
First SELL yourself
Smile
Elegance
Language (Body & Verbal)
Listening
RULE #2
Always look into
CUSTOMER’S EYES
he should feel your
ASPIRATIONS with him
Must ask first, if he is having some
Need
Gap
Space
Interest
In your product or service…
RULE #3
All customers are normal
HUMAN BEING…
they give
SIGNALS what they can relate in your words…
If he is listening to you…He will
Nod Only…if listening properly
Nod & Smile… If agreeing upon
Smile Only… if ignoring or listening selectively
RULE #4
It is the time to
CREATE your own
SPACE
Brand Switch (Instant Space) Customer switch brands for switching the ally
Upgrading existing one (Evolutionary Space) Customer upgrade either for status quo or timely need.
A Complete New Category (Revolutionary Space) Customer need concrete rational to adopt NEW
RULE #5
CUSTOMER IS
KING
That’s too old proverb…
&
That’s exactly competitor’s behavior too…
RULE #6
He should feel that
allying
with you, Will make
CINDRELLA(s)
chasing him…
Or Whatever he wish too…
Always remember that
100% CONSENT need
200% CONVICTION
RULE #7
Conviction comes from
• Communication- Use selected, easy to understand and non redundant words.
• Confidence- Get verse in Product knowledge, Organization capability & expected
next query with its answer.
• Credibility- If your product, service, organization and/or you are familiar to him,
you can develop credibility easily.
RULE #8 There is a difference in
COMMUNICATION
&
PROMISE
COMMUNICATION tells “WHAT WE DO” PROMISE tells “WHAT WE ASPIRE TO DO WITH YOU” COMMUNICATION projects our PRACTICE & CAPABILITY PROMISE projects our COMMITMENT & ASPIRATION. COMMUNICATION is a sales pitch PROMISE is an investment pitch.
It’s
5 Dimensional approach to be
Different
DEVELOPMENT
DETAILS DIFFERENTIATION DECISION DELIVERY
RULE #9
DEVELOPMENT Develop a story which can weave your customer
DETAILS Pay specific attention to DETAILS.
Pitch their pain area, anticipate problems & share benefits with your alliance.
DIFFERENTIATION Message should be clear, concise & makes you stand out from competition.
If your prospects don’t see the value proposition with your alliance, your pitch is over. Go Home. Game is Over.
DECISION MAKERS
Know your audience and what their respective roles are.
If your product is great, your sales pitch was excellent, but you haven’t made contact with the top decision makers, you’re wasting your time. Go Home.
DELIVERY If you practiced delivering the pitch you’ll be prepared for adjustments. You’ll anticipate objections.
Delivery is ultimate objective of Being Different.
Your
SALES PITCH Should not
ITCH Your
CUSTOMERS
RULE #10
If you go in with the idea that you are just going to talk,
talk, talk, and make the sale, it’s going to be a struggle.
But if you go in with the idea that you are going to have a
conversation and build a relationship with the prospect,
you’ll have a much better success rate
But Sales Men Has Only One Personality-
Pleasant Personality
But if you have pitched properly your
PLEASANT Personality…
He will keep it in card folders
post
sales pitch customer may not remember your
Company Name . Brand Name. USP.
RULE #11
Whoever the customer is…
Whatever his experience with your product or Company is…
Wherever he is interested in…
• Always wear best possible formals & a
smile, EVERY SMILE IS
BEAUTIFUL.
• Use the language, HE SPEAKS.
• If your product is generic, You need to
be Innovator in your SALES PITCH.
• CONSISTENCE & PERSISTENCE
speaks 10 times louder than you.
If you have
Pleasant Personality with
Demanding
Attitude,
He Will Remember You…
By
AKHIL AGARWAL
A Complete Brand Enthusiast
By