the 4ps of lidl - doing business in...
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The 4Ps of Lidl
Understanding Lidl’s US Entry and
Working with Walmart to Protect Your
Business
Mike Paglia, Director
Laura Kennedy, Director
April 20, 2017
Doing Business in Bentonville
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Copyright © 2017 Kantar Retail. All Rights Reserved.
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The printing of any copies for backup is also strictly prohibited.
Disclaimers
The analyses and conclusions presented in this seminar represent the opinions of Kantar Retail. The views expressed do not necessarily reflect the views of the
management of the retailer(s) under discussion.
This seminar is not endorsed or otherwise supported by the management of any of the companies covered during the course of the workshop or within
the following slides.
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Agenda
Source: Sample source runs here 3
Lidl’s Here: Why It Matters
The Walmart Impact
• What Suppliers Need to Do
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Lidl is a European Powerhouse
Source: Kantar Retail analysis 4
SALES CAGR
2011-2016E
4-7%
7-12%
13-19%
20%+
$95 BILLION
10,888 STORES $95,276 $102,731 $111,335 $119,777 $128,621 $137,390
10,888
11,124
11,491
11,847
12,194
12,540
10,000
11,000
12,000
13,000
$0
$20,000
$40,000
$60,000
$80,000
$100,000
$120,000
$140,000
$160,000
2016E 2017E 2018E 2019E 2020E 2021E
Sales Stores
Sale
s U
SD
Billi
on
s
No
. Sto
res
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It’s For Real: Lidl is Coming!
Source: Kantar Retail analysis, Washington Post 5
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Lidl’s Anticipated First Wave in the US
Source: Kantar Retail analysis; Google Maps; Supermarket News 6
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Overall Sales Forecast
(USD Billions)
Store Growth Forecast
Lidl Will Grow into a Formidable Retailer Within Five Years
Source: Kantar Retail analysis
$0.1 $0.7
$2.1
$3.8
$5.4
$7.1
$8.8
2017E 2018E 2019E 2020E 2021E 2022E 2023E
20
120
230
330
430
530
630
2017E 2018E 2019E 2020E 2021E 2022E 2023E
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Many People Have the Wrong Idea About Lidl
The Misconception:
Lidl operates down market discounters with a corresponding in-store
experience. Its shoppers are predominately low income, coming from poor
areas, who do most of their shopping there. Lidl competes primarily with
other discounters like Aldi.
The Reality:
Lidl operates a variety of no-frills, midmarket stores that are pleasant to
shop. Its shoppers, who come from a wide range of income brackets, are all
price-sensitive. They demand a fast, easy fill-in trip, but for different reasons.
Lidl attracts shoppers from larger-format supermarkets and supercenters.
Source: Kantar Retail analysis
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The Big Surprise is Who is Leaking Share to Lidl
Lidl £m switching gains of +£ 367m
Source: Kantar Worldpanel 9
Tesco £102
0 120 100 80 60 40 20
£102 Asda
£72 Sainsbury’s
£58 Morrisons
£12 Waitrose
£9 Co-op
£6 In deps &
Symbols
£5 Aldi
£1 Iceland
£m Switching Note: 52 weeks ending Jan. 1, 2017
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Lidl Will Surprise Many as a Mid Market Retailer
Source: Kantar Retail analysis 10
44% 42% 35% 34% 33% 31% 30%
24% 21% 19% 19% 18% 19% 17% 13% 13% 13%
14% 12%
15% 13% 13% 13% 15%
11% 13%
12% 11% 11% 10% 10%
9% 9% 7%
11% 17% 18%
19% 19% 17% 20%
18% 18%
15% 19% 19% 16% 18%
17% 17% 15%
18% 15% 19% 18% 18% 25% 22%
26% 26%
28% 27% 29% 30% 28%
30% 29% 28%
13% 14% 14% 16% 16% 15% 15% 21% 22%
26% 25% 23% 25% 27% 31% 32%
36%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Lid
l H
ere
?
< $25k
$25k –
$49.9k
$50k –
$74.9k
$75k –
$99.9k
$100k+
Household
Income
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Walmart Is at High Risk
Many will feel pressure, but not all equally
Source: Kantar Retail analysis 11
Low Risk
Wegmans
Target
Publix
Dollar Tree
Family Dollar
Dollar General
Medium Risk
Safeway
Stop & Shop
Harris Teeter
Kroger
Acme Markets
Aldi
High Risk
Winn Dixie
Giant Foods
Bi-Lo
Walmart
Food Lion
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How Does Lidl Approach the Four P’s?
Source: Kantar Retail aanalysis 12
Unconventional
Reconfigurable
Disruptive Innovative
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Lidl has a Rotational Assortment Strategy
Nothing lasts forever
Source: Kantar Retail analysis 13
Time
Sales
Assumes meet/exceed velocity hurdles
Time
Sales
Launch & investment
Rampup
Begin recoup investment
“Soft landing” exit
Traditional
Lidl
Item #1 Item #2 Item #3
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Private Label is Central to the Assortment
Source: Kantar Retail analysis 14
Private Label Architecture
PREMIUM
STANDARD
BUDGET
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Lidl Has Identified Critical Categories To Help Them Drive Traffic
Source: Kantar Retail analysis 15
Hero Categories
Wine
Produce
Meat & Fish
Bakery
HBC
F2G
Check-Out
Ethnic
Limited Offer
Core Offer
Total Offer
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Brands Have Five Distinct Roles in Lidl’s Stores
Source: Kantar Retail analysis 16
• Drive shopper/household penetration through helping to develop the discounters’ image as an acceptable place to shop.
1. Acceptance
• Leading brands help to convert discounter shoppers to purchase in the category. Drive penetration in existing categories or help launch new categories.
2. Conversion and Penetration
• Provide a basis for comparison to private label brands.
3. Comparison
• Using Brands to expanded categories help to build total basket size
4. Build Basket
• Time sensitive in and out promotions
5. Drive Frequency
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Lidl’s Disruptive Approach to Branded Pricing
Source: Kantar Retail analysis, mysupermarket.co.uk 17
Retailer Subtotal
Lidl Index
to
Retailer
Subtotal
Lidl Index
to
Retailer
Subtotal
Lidl Index
to
Retailer
SubtotalLidl Index
to RetailerAmount
Lidl Index
to Retailer
Lidl 6.38£ - 40.55£ - 25.55£ 18.31£ - 90.79£ -
Tesco 6.35£ 100 46.56£ 87 28.00£ 91 23.40£ 78 104.31£ 87
Asda 6.60£ 97 46.56£ 87 32.00£ 80 22.00£ 83 107.16£ 85
Baby Care Edible Household Personal Care TOTAL BASKET
Double digit
discounts at the
basket level….
…reinforced by deeper
more punctuated
discounts on KVIs
Index: Lidl to Asda – Personal Care Sub-basket
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Lidl’s Private Label Pricing is No Less Disruptive
Source: Kantar Retail analysis, mysupermarket.co.uk 18
Retailer SubtotalLidl Index
to RetailerSubtotal
Lidl Index
to RetailerSubtotal
Lidl Index
to RetailerAmount
Lidl Index
to Retailer
Lidl 3.27£ - 4.68£ - 8.92£ - 16.87£ -
Tesco 4.55£ 72 5.49£ 91 11.75£ 85 21.79£ 89
Asda 4.45£ 73 5.01£ 93 10.02£ 89 19.48£ 87
HBA NonedibleEdible TOTAL BASKET
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Lidl Leverages Brands to Make its Initial Price Impression
Source: Kantar Retail analysis 19
Branded Prices
Private Label Prices
Private Label Quality
Fresh Category Offering
TR
IP F
RE
QU
EN
CY
TIME (3-4 Years)
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Themes are Central to Lidl’s Promotional Efforts
Source: Kantar Retail analysis, company materials 20
Week 5
Week 10
Week 1
Week 6
Week 2
Week 7
Week 3
Week 8
Week 4
Week 9
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There’s More to Lidl’s Promotions Than Selling Ad Blocks
Source: Kantar Retail analysis, company materials 21
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This is a Small Supermarket
Source: Kantar Retail analysis; Kantar Retail Virtual Reality 22
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Stores Will be Modular and Reconfigurable
Source: Kantar Retail analysis; Kantar Retail Virtual Reality 23
Phase 1 Phase 1
Phase 2 Phase 2
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Lidl Is a Multi Dimensional Disruptor
Source: Kantar Retail analysis 24
Unconventional
Reconfigurable
Disruptive Innovative
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The Walmart Impact
2.
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How Will Walmart Compete with Lidl’s Proposition?
Putting supplier implications into focus
Source: Kantar Retail aanalysis 26
Broad assortment,
services
One-stop shop
Asymmetric
EDLP Solutions
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Product: Emphasizing the Consistent, Broad Assortment, and Quality
Source: Kantar Retail research and analysis 27
Supplier to-do:
• Highlight innovative and new products, and especially exclusive or unique
items that are not easily comparable
• Understand private label’s role in your merchandising ladder
• Link to differentiating services—especially pharmacy—whenever possible
‒ Broad cross-box assortment
‒ Highlighting quality, differentiated products,
exclusives (including private label)
‒ Elevating unique offers around fresh,
services
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Price: Selective, Careful Price Cuts, and a Focus on Private Label
Source: Kantar Retail research and analysis 28
Supplier to-do:
• Understand your items’ elasticity using analytics: how deep do price cuts need to go? How much (or
little) can your item sustain?
• Prioritize your items and what they offer: is there another item that would be better to price match?
• Determine how price gaps affect the full pricing ladder, including Walmart’s private labels.
‒ Selective cuts on key SKUs
‒ Elevation of private label value:
deep price cuts as well as
emphasis on quality
‒ Emphasis on elasticities across
merchandise ladders
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Promotion: Driving Solutions Across the Box
Source: Kantar Retail research and analysis 29
Supplier to-do:
• Continue emphasis on basket-building
• Look for new and unique occasions around which to craft solutions
and messaging—beyond the traditional seasons
‒ Point to benefits of broad
assortment
‒ Elevate the “Walmart Calendar” to
hone seasonal cross-
merchandising and theming
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Place: Elevating the One-Stop Shop and Convenience
Source: Kantar Retail research and analysis 30
Supplier to-do:
• Emphasize Walmart’s “hero” departments—baby, toy, entertainment,
pharmacy and health—and link them with consumables
• Drive conversion on Pickup and Online Grocery
• Keep close track of performance of stores in the new Lidl stores’ trading area
‒ Store enablement of flexibility and
convenience: Pickup, Online Grocery
Pickup
‒ Availability of extended aisle online
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Capitalize on Walmart’s Asymmetric Advantages vs. Lidl
Source: Kantar Retail aanalysis 31
Broad assortment,
services
One-stop shop
Asymmetric
EDLP Solutions
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32
Walmart & Sam’s Club
Workshop Nov 8-9, 2017, Bentonville, AR
Join Kantar Retail’s experts on Walmart, Sam’s
Club, and the Walmart shopper to learn how to
best align your plans.
Don’t Miss Out!
Mass/Club/Discounter
Retail Webinar Series
Enterprise wide with access to recordings
Next up:
Driving a Differentiated
Multichannel Experience at
Walmart
May 11, 2017
To register visit https://KRevents.cvent.com/ or email [email protected].
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For further information please refer to
www.kantarretailiq.com
Contact:
Laura Kennedy
T: +1 617 912 2851
@LauraWK_KR
www.kantarretail.com
33
Contact:
Mike Paglia
T: +1 617 912 2855
@KanRetMP
www.kantarretail.com