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The 85% Solution: How Personal

at ent- entere are ympos um

September 28, 2009

Linda Galindo

Galindo Consulting, Inc.

. .

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Learner Objectives 

1. Examine the benefits of ersonal accountabilit in da -t -da

organizational life that may have not been considered before.

 . , - ,personal accountability and directly relate the definitions to

lower stress, increased productivity and job satisfaction.

3. Identify one area of improvement in day-to-day work life inwhich a personal commitment can be made to apply The 85%

ou on.

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Wh i r lif lik ri h n w?

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Keep going, and don't look over your shoulder...

Something may be gaining on you!!! 

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Some days all you can do is smile and wait for some kind soul to come pull your rear-end out 

Galindo Consulting, Inc.

of the bind you’ve gotten yourself into.

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Galindo Consulting, Inc.

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Objective 1

Examine the benefits of personal accountability

n a - o- ay organza ona e a may ave

not been considered before.

Individuals carry their success

 depend on outside conditions.

 

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-

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If you had 0-100% on a scale,

ow muc s up o you 

is outside conditions?

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85/15

60/40

70/30

100/055/45

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Your Mindset at Work 

• ___ 

•Define success

•Define outcomes

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Put Your Mindset To Work 

•What’s thinking got to do with it?

•Transcend “right/wrong” thinking to focus on outcomes

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-

care team is all about the“ ” – 

not the selfish “ me”or e unc ear we.

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Don’t hold me

,

 just hold me.

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85/15

60/40

70/30

100/055/45

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Objective 2 

Define personal responsibility, self-

 ,

directly relate the definitions to lower stress,

increased roductivit and ob satisfaction.

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THE CYCLE OF INDIVIDUAL TRANSFORMATION 

, -

understanding the role, the task, the final deliverable,and the due dates.

• It is up to me to be clear and successful in my role.

• ,

me to gain focus and create greater effectiveness.

It is a Mindset

No fault no blame no uilt

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Personal Responsibility 

A “before the fact” mindset of personalownershi and commitment to a result.

 

100/0 80/20 50/50 ?

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Self Empowerment 

To take action and risk in order to ensure the.

Action / Durin

Empowerment Requires Risk

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Personal Accountability 

A personal willingness “after the fact” toanswer for outcomes produced.

 

o au , no ame, no gu .

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THE CYCLE OF INDIVIDUAL TRANSFORMATION 

Clear

Agreementsg reements

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 “ The 85% Solution” 

 oug t ecsons ctons utcomes

I own it vs

I’ll try

Self-Empowerment

I will move through barriers to achieve my commitment vs

I will do what I can but I can’t hel some thin s

Personal Accountability

I answer for my outcomes vs

Galindo Consulting, Inc. Individual Transformation. Organizational Change.

I can only answer for things when I can control the conditions

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Thought Decisions Actions Outcomes

Thinkin ULTIMATELY and ALWAYS

determines the results

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 A current “ implementation” in my organization:

•Ownership

•Definition of success

 •  

•  

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•   ,  , 

growth‐producing accountability into my work 

Lower stress, pro uctivity,  jo   satis action

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’  

.   .

• For example: Vague or micromanaging boss

2. Identify your internal barriers.• For example: I feel fear around addressing 

some of  m   rofessional relationshi s that 

don’t work optimally

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e ng  e  arr er  ge  n  e way  g ves me more of  what  I don’t  want.

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CLEAR AGREEMENT FORM 

1. What is the TASK?

 .

3. What ACTIONS will I take to complete the task,

,

4. What are the BY WHENs?

 . task, project or deliverable?

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The Problem-Solving Worksheet 

1. What is the problem? 

doing?

3. What will I do differentl ?4. What support will I need?

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Objective 3 

Identify one area of improvement in day-to-day

be made to apply The 85% Solution.

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I i Sh M R l t

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Imaging Shows More Relevant 

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Assessment

O   No  

Did I  ass?

www.85percentsolution.com

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 What “WE” need to do: 

 

Other Agreements:

What:

Who:

 

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Galindo Consulting, Inc.