the a, b, c’s of leadership steve goepfert, cia, cpa, qial retired vp – internal audit, united...
TRANSCRIPT
The A, B, C’s of Leadership
Steve Goepfert, CIA, CPA, QIALRetired VP – Internal Audit, United Airlines
IIA Fort Worth, November 4, 2014
Agenda
• Leadership Quotes
• Attributes
• Chapter Leadership – Observations
• Q&A
Leadership
Leadership
• If you take care of Good people…
they will take Good care of you!• Steve Goepfert
Attributes
• Attitude (Positive)
• Brave (Stand-up against opposition for the right, even if you stand alone)
• Consistent/Fair
• Decisions (make them)
Attributes, cont.
• It is hard to Soar with the Eagles…When You are Surrounded by Turkeys!
-Robert Stevenson
Attributes
• Hire the Best; Promote the Best• Develop Leaders for the Future – of your
department and the Company• Lead by Example• You Don’t have to be the Smartest Person in
the Room … but You Need to Know who Is
Attributes
• Don’t Throw Your People Under the Bus; Leaders Need Broad Shoulders
• Don’t be afraid to Admit Errors or Mistakes; Do Correct the Course
• Be Enthusiastic; Show Passion for the Mission – No One Wants to Follow a Marshmallow
• It isn’t about the Money or the Fame - Leaders lead no matter what
Attributes
• Be humble (humble-servant); but be proud of what you and your team has accomplished
• Stand up for your team; demand your team leaders do the same
• Have a sense of humor (no matter the circumstances)
• Be ethical (and expect the same of your leaders)
• Never get even … but have a long memory.
Some Examples
• “Everyone needs to take a pay cut!”
• 9-11
• “I will tell the Audit Committee”
Chapter Leadership - Observations
• From the Heart• Passion for profession• Contribute to Future• Help your peers• Teamwork• Give Your staff opportunities to lead in volunteer
roles• Skin in the Game• Don’t Say No (when asked to volunteer)
Chapter Leadership
• A person who leads in a volunteer capacity (when they are not paid), is a True LEADER! They do it for their peers; for the pride in their profession; for the pride in themselves!
• Steve Goepfert
