the abm conversion blueprint · the abm conversion blueprint | ©2018 terminus software, inc. t m...
TRANSCRIPT
WEBINAR
The ABM Conversion Blueprint
INTRODUCTION
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Torrey DyeDirector of ABM, Terminus
Torrey is the Director of ABM at Terminus, focusing on scaling account-based programs to create more opportunities and increase pipeline velocity.
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
T MTARGET ENGAGE ACTIVATE MEASURE
Simple, Yet Powerful Framework For Unleashing Your ABM Strategy
Align and operationalize marketing and
sales efforts around a unified target account
strategy
Create and orchestrate
engagements with your ideal
customers
Work in lockstep with sales to create and win more
deals using account level engagement data and AI
Prove the success of your ABM program, see how ABM is driving pipeline,
revenue, velocity, and deal size for
all of your account lists
E A
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. torrey.dye@terminus | @torreydye
MarTechPeople Process
It's not Just About the MarTech
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Target
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Create your target account list at scale
1. Prioritize by fit
2. Segment by firmographics and intent
3. Take action on engagement
Target
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Segment by firmographics and intent
1. Industry
2. Employee size
3. Customers
4. Technology installed
5. Intent on technology being researched
Target
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Get Sales Buy-in
1. Give sales time to review the list
2. Set up meeting to review the list
3. Build in time for updating/negotiating the list
Target
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Refresh Contacts
1. EverString, Synthio, ZoomInfo, DiscoverOrg
2. Sales team
3. Freelance sites like Upwork
Target
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Engage
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Refresh ContactsEngage
torrey.dye@terminus | @torreydye
Target Account Segments General Program
6 Months
Highly Personalized Program for Most Engaged
Unengaged Program
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
General Program
1. Execute in monthly phases
2. Integrated campaigns
a. Mutlichannel ads
b. Marketo nurture emails
c. SDR Salesloft cadence
d. Uberflip sales streams
Engage
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Integrated CampaignsEngage
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Engagement Spike Program
1. Most engaged 20 accounts per SDR each week
a. 1-to-1 Ads
b. 1-to-1 Uberflip Sales Streams
c. Marketo nurture emails
d. Sendoso direct mail
Engage
torrey.dye@terminus | @torreydye
e. Personal videos
f. Executive touch points
g. Personalized webinar
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Engagement Spike ProgramEngage
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Engagement Spike ProgramEngage
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Unengaged Program
1. Segment accounts to spend and impressions
2. Test low cost direct mail
3. Test lower effort personalization
The Key is to Build a Predictable Pipeline
Engage
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Activate
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Deliver Sales a Prioritized List of Accounts
1. Each Sunday, review accounts
2. Prioritize by engagement
3. Deliver each SDR top 20 accounts
Activate
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
If it’s Not in Salesforce, it Doesn’t ExistActivate
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Less is More
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Sales Needs to Know 3 Things
1. To know the next account they need to take action on
2. What engagement signals that account is showing
3. What action to take
Activate
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Sync with Sales
1. Weekly meeting with SDR team
2. Stop by SDR check-in meetings
3. Daily talks with SDR managers
Activate
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Measure
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
If You Can’t Measure it, You Can’t Fund itActivate
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Results
torrey.dye@terminus | @torreydye
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Results
torrey.dye@terminus | @torreydye
125%
Conversions from Stage 1 to Closed-Won
Increase
20Reduction in sales cycle
Day
35%
In average contract value
Increase
CultureImproved marketing &
sales alignment
True #OneTeam Attitude
The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.
Thank You
torrey.dye@terminus | @torreydye