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Page 1: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

WEBINAR

The ABM Conversion Blueprint

Page 2: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

INTRODUCTION

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Torrey DyeDirector of ABM, Terminus

Torrey is the Director of ABM at Terminus, focusing on scaling account-based programs to create more opportunities and increase pipeline velocity.

torrey.dye@terminus | @torreydye

Page 3: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

T MTARGET ENGAGE ACTIVATE MEASURE

Simple, Yet Powerful Framework For Unleashing Your ABM Strategy

Align and operationalize marketing and

sales efforts around a unified target account

strategy

Create and orchestrate

engagements with your ideal

customers

Work in lockstep with sales to create and win more

deals using account level engagement data and AI

Prove the success of your ABM program, see how ABM is driving pipeline,

revenue, velocity, and deal size for

all of your account lists

E A

torrey.dye@terminus | @torreydye

Page 4: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. torrey.dye@terminus | @torreydye

MarTechPeople Process

It's not Just About the MarTech

Page 5: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Target

torrey.dye@terminus | @torreydye

Page 6: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Create your target account list at scale

1. Prioritize by fit

2. Segment by firmographics and intent

3. Take action on engagement

Target

torrey.dye@terminus | @torreydye

Page 7: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Segment by firmographics and intent

1. Industry

2. Employee size

3. Customers

4. Technology installed

5. Intent on technology being researched

Target

torrey.dye@terminus | @torreydye

Page 8: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Get Sales Buy-in

1. Give sales time to review the list

2. Set up meeting to review the list

3. Build in time for updating/negotiating the list

Target

torrey.dye@terminus | @torreydye

Page 9: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Refresh Contacts

1. EverString, Synthio, ZoomInfo, DiscoverOrg

2. Sales team

3. Freelance sites like Upwork

Target

torrey.dye@terminus | @torreydye

Page 10: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Engage

torrey.dye@terminus | @torreydye

Page 11: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Refresh ContactsEngage

torrey.dye@terminus | @torreydye

Target Account Segments General Program

6 Months

Highly Personalized Program for Most Engaged

Unengaged Program

Page 12: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

General Program

1. Execute in monthly phases

2. Integrated campaigns

a. Mutlichannel ads

b. Marketo nurture emails

c. SDR Salesloft cadence

d. Uberflip sales streams

Engage

torrey.dye@terminus | @torreydye

Page 13: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Integrated CampaignsEngage

torrey.dye@terminus | @torreydye

Page 14: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Engagement Spike Program

1. Most engaged 20 accounts per SDR each week

a. 1-to-1 Ads

b. 1-to-1 Uberflip Sales Streams

c. Marketo nurture emails

d. Sendoso direct mail

Engage

torrey.dye@terminus | @torreydye

e. Personal videos

f. Executive touch points

g. Personalized webinar

Page 15: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Engagement Spike ProgramEngage

torrey.dye@terminus | @torreydye

Page 16: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Engagement Spike ProgramEngage

torrey.dye@terminus | @torreydye

Page 17: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Unengaged Program

1. Segment accounts to spend and impressions

2. Test low cost direct mail

3. Test lower effort personalization

The Key is to Build a Predictable Pipeline

Engage

torrey.dye@terminus | @torreydye

Page 18: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Activate

torrey.dye@terminus | @torreydye

Page 19: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Deliver Sales a Prioritized List of Accounts

1. Each Sunday, review accounts

2. Prioritize by engagement

3. Deliver each SDR top 20 accounts

Activate

torrey.dye@terminus | @torreydye

Page 20: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

If it’s Not in Salesforce, it Doesn’t ExistActivate

torrey.dye@terminus | @torreydye

Page 21: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Less is More

torrey.dye@terminus | @torreydye

Page 22: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Sales Needs to Know 3 Things

1. To know the next account they need to take action on

2. What engagement signals that account is showing

3. What action to take

Activate

torrey.dye@terminus | @torreydye

Page 23: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Sync with Sales

1. Weekly meeting with SDR team

2. Stop by SDR check-in meetings

3. Daily talks with SDR managers

Activate

torrey.dye@terminus | @torreydye

Page 24: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Measure

torrey.dye@terminus | @torreydye

Page 25: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

If You Can’t Measure it, You Can’t Fund itActivate

torrey.dye@terminus | @torreydye

Page 26: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Results

torrey.dye@terminus | @torreydye

Page 27: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Results

torrey.dye@terminus | @torreydye

125%

Conversions from Stage 1 to Closed-Won

Increase

20Reduction in sales cycle

Day

35%

In average contract value

Increase

CultureImproved marketing &

sales alignment

True #OneTeam Attitude

Page 28: The ABM Conversion Blueprint · The ABM Conversion Blueprint | ©2018 Terminus Software, Inc. T M TARGET ENGAGE ACTIVATE MEASURE Simple, Yet Powerful Framework For Unleashing Your

The ABM Conversion Blueprint | ©2018 Terminus Software, Inc.

Thank You

torrey.dye@terminus | @torreydye