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Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails3jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=4Page 4button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=4 data-page=4 class=ts-thumb lazyload alt=Page 4: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails4jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=5Page 5button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=5 data-page=5 class=ts-thumb lazyload alt=Page 5: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails5jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=6Page 6button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=6 data-page=6 class=ts-thumb lazyload alt=Page 6: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails6jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=7Page 7button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=7 data-page=7 class=ts-thumb lazyload alt=Page 7: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails7jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=8Page 8button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=8 data-page=8 class=ts-thumb lazyload alt=Page 8: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails8jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=9Page 9button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=9 data-page=9 class=ts-thumb lazyload alt=Page 9: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails9jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=10Page 10button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=10 data-page=10 class=ts-thumb lazyload alt=Page 10: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails10jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=11Page 11button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=11 data-page=11 class=ts-thumb lazyload alt=Page 11: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails11jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=12Page 12button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=12 data-page=12 class=ts-thumb lazyload alt=Page 12: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails12jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=13Page 13button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=13 data-page=13 class=ts-thumb lazyload alt=Page 13: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails13jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=14Page 14button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=14 data-page=14 class=ts-thumb lazyload alt=Page 14: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails14jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=15Page 15button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=15 data-page=15 class=ts-thumb lazyload alt=Page 15: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails15jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=16Page 16button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=16 data-page=16 class=ts-thumb lazyload alt=Page 16: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails16jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=17Page 17button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=17 data-page=17 class=ts-thumb lazyload alt=Page 17: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails17jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=18Page 18button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=18 data-page=18 class=ts-thumb lazyload alt=Page 18: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails18jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=19Page 19button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=19 data-page=19 class=ts-thumb lazyload alt=Page 19: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails19jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=20Page 20button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=20 data-page=20 class=ts-thumb lazyload alt=Page 20: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails20jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=21Page 21button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=21 data-page=21 class=ts-thumb lazyload alt=Page 21: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails21jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=22Page 22button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=22 data-page=22 class=ts-thumb lazyload alt=Page 22: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails22jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=23Page 23button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=23 data-page=23 class=ts-thumb lazyload alt=Page 23: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails23jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=24Page 24button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=24 data-page=24 class=ts-thumb lazyload alt=Page 24: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails24jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=25Page 25button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=25 data-page=25 class=ts-thumb lazyload alt=Page 25: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails25jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=26Page 26button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=26 data-page=26 class=ts-thumb lazyload alt=Page 26: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails26jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=27Page 27button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=27 data-page=27 class=ts-thumb lazyload alt=Page 27: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails27jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=28Page 28button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=28 data-page=28 class=ts-thumb lazyload alt=Page 28: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails28jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=29Page 29button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=29 data-page=29 class=ts-thumb lazyload alt=Page 29: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails29jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=30Page 30button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=30 data-page=30 class=ts-thumb lazyload alt=Page 30: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails30jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=31Page 31button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=31 data-page=31 class=ts-thumb lazyload alt=Page 31: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails31jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=32Page 32button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=32 data-page=32 class=ts-thumb lazyload alt=Page 32: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails32jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=33Page 33button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=33 data-page=33 class=ts-thumb lazyload alt=Page 33: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails33jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=34Page 34button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=34 data-page=34 class=ts-thumb lazyload alt=Page 34: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails34jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=35Page 35button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=35 data-page=35 class=ts-thumb lazyload alt=Page 35: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails35jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=36Page 36button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=36 data-page=36 class=ts-thumb lazyload alt=Page 36: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails36jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=37Page 37button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=37 data-page=37 class=ts-thumb lazyload alt=Page 37: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails37jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=38Page 38button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=38 data-page=38 class=ts-thumb lazyload alt=Page 38: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails38jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=39Page 39button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=39 data-page=39 class=ts-thumb lazyload alt=Page 39: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails39jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=40Page 40button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=40 data-page=40 class=ts-thumb lazyload alt=Page 40: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails40jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=41Page 41button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=41 data-page=41 class=ts-thumb lazyload alt=Page 41: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails41jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=42Page 42button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=42 data-page=42 class=ts-thumb lazyload alt=Page 42: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails42jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=43Page 43button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=43 data-page=43 class=ts-thumb lazyload alt=Page 43: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails43jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=44Page 44button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=44 data-page=44 class=ts-thumb lazyload alt=Page 44: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails44jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=45Page 45button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=45 data-page=45 class=ts-thumb lazyload alt=Page 45: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails45jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=46Page 46button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=46 data-page=46 class=ts-thumb lazyload alt=Page 46: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails46jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=47Page 47button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=47 data-page=47 class=ts-thumb lazyload alt=Page 47: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails47jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=48Page 48button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=48 data-page=48 class=ts-thumb lazyload alt=Page 48: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails48jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=49Page 49button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=49 data-page=49 class=ts-thumb lazyload alt=Page 49: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails49jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=50Page 50button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=50 data-page=50 class=ts-thumb lazyload alt=Page 50: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails50jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=51Page 51button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=51 data-page=51 class=ts-thumb lazyload alt=Page 51: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails51jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=52Page 52button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=52 data-page=52 class=ts-thumb lazyload alt=Page 52: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails52jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=53Page 53button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=53 data-page=53 class=ts-thumb lazyload alt=Page 53: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails53jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=54Page 54button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=54 data-page=54 class=ts-thumb lazyload alt=Page 54: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails54jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=55Page 55button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=55 data-page=55 class=ts-thumb lazyload alt=Page 55: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails55jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=56Page 56button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=56 data-page=56 class=ts-thumb lazyload alt=Page 56: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails56jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=57Page 57button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=57 data-page=57 class=ts-thumb lazyload alt=Page 57: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails57jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=58Page 58button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=58 data-page=58 class=ts-thumb lazyload alt=Page 58: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails58jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=59Page 59button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=59 data-page=59 class=ts-thumb lazyload alt=Page 59: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails59jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=60Page 60button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=60 data-page=60 class=ts-thumb lazyload alt=Page 60: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails60jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=61Page 61button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=61 data-page=61 class=ts-thumb lazyload alt=Page 61: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails61jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=62Page 62button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=62 data-page=62 class=ts-thumb lazyload alt=Page 62: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails62jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=63Page 63button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=63 data-page=63 class=ts-thumb lazyload alt=Page 63: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails63jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=64Page 64button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=64 data-page=64 class=ts-thumb lazyload alt=Page 64: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails64jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=65Page 65button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=65 data-page=65 class=ts-thumb lazyload alt=Page 65: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails65jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=66Page 66button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=66 data-page=66 class=ts-thumb lazyload alt=Page 66: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader036vdocumentinreader036viewer202206290258f9acc9760da3da068b91bchtml5thumbnails66jpg width=140 height=200 divdivdiv class=ts-pagebutton class=gotoPage data-page=67Page 67button div class=ts-imageimg data-url=the-apple-experience-secrets-to-building-insanely-great-customer-loyalty-htmlpage=67 data-page=67 class=ts-thumb lazyload alt=Page 67: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - 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