the application of social cognitive theory in information science research on workplace learning and...

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The application of Social Cognitive Theory in Information Science research on workplace learning and innovative work behaviours Twitter: @LJenk2015 Email: [email protected] PhD blog: lyndseyjenkins.org Presented by Lyndsey Jenkins Information: interactions and impact (i3) 2017 Co authors: Professor Hazel Hall and Professor Robert Raeside Edinburgh Napier University 1

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The application of Social Cognitive

Theory in Information Science

research on workplace learning and

innovative work behaviours

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org

Presented by

Lyndsey Jenkins

Information: interactions and impact (i3) 2017

Co authors: Professor Hazel Hall and Professor Robert Raeside

Edinburgh Napier University

1

Structure of presentation

• Background to presentation

• Value of Information Science perspective

• Theoretical framework of doctoral study

• Application of Social Cognitive Theory

• Empirical work of doctoral study

• Preliminary secondary data findings

• Contributions to theory and practice

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 2

Background

• Doctoral research

• Funded by Economic and Social

Research Council (ESRC)

• Supported by Skills Development

Scotland (SDS)

• Focus on theoretical framework

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 3

Innovation as a concept

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 4

Recognise

Create

Champion

Implement

Innovative work behaviour

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 5

Battisteli, Montani & Odardi

(2013)

Influences on innovative

work behaviour

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 6

Information Science

Organisational

Studies

PsychologySupportive

leaders

Individual

abilities

Training

Digital tools

Appealing

workspace

?IWB

7

Information science…

Research Aim Gap

Information Behaviour

(e.g. Hauschildt, 1996)

How information

behaviours influence

innovation

Innovative work

behaviours

Information literacy

(e.g. Crawford & Irving,

2009)

How information literacy

builds skills in the

workplace

How people learn

Knowledge

management

(e.g Liau & Wu, 2010)

How knowledge sharing

influences organisations

Individual learning

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 8

So what now?

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 9

Social Cognitive

Theory

(Bandura, 1986)

A theoretical framework

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 10

Triadic reciprocal causation

Pálsdóttir, A. (2013). Social cognitive theory. In Wilson, T. D. (Ed.). Theory in information behaviour research. Sheffield, UK: Eiconics

Ltd. [E-book] ISBN 978-0-9574957-0-8.

Intra-personal factors (cognitive)

Environment

(social)

Behaviour

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 11

Concepts in SCT

Self efficacy

Learning

orientation

12

But why this theory?

• Model of Information

Behaviour

• Social learning theory

• Operant conditioning

• Classical conditioning https://lyndseyjenkins.org/2

016/08/02/developing-the-

theoretical-framework/

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 13

Theoretical framework

That awkward

moment when your

supervisors

welcome your idea

with

absolute silence…

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 14

Application to different domains

Educational learning

(e.g. Ellis-Ormrod, 2004)Career decision making

(e.g. Blanco, 2011)

Health promotion

(e.g. Bandura, 2004)

Leadership and management

(e.g. Wood & Bandura, 1989) 15

• Information systems (see

Carillo, 2010 for a review)

• Information seeking and

knowledge sharing (see

Back & Kim, 2002;

Pálasdóttir, 2013).

• Information Behaviour

(Case & Given, 2016, p.201;

Ren, 2000)

Application to information science

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 16

Model of Information

Behaviour

(Wilson, 1997)

Application to theory development

Model of Network

Competence

(Savolainen, 2002)

Self efficacy

Computers

Information

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 17

Information literacy scale

(Kurbanoglu et al., 2006)

Application to scale development

Information literacy Self-efficacy

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 18

So what now?

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 19

Empirical work

Initial stage

Secondary data

analysis of

European

and

UK

innovation data20

Data access

• Eurostat online database

Open access

Free

Lots of data

• Data used:

Community

Innovation Survey

Training, education

and development

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 21

Analysis procedure

• Hierarchical cluster analysis

• Comparison of group means

• Analysis of variance (ANOVA)

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 22

Preliminary results

0

10

20

30

40

50

60

70

80

Sh

are

of

inn

ova

tive

en

terp

ris

es

(%

)

Country

Share of innovative enterprises (all innovation types)

Figure 1: Share on innovative enterprises in European countries 23

Preliminary results

Groups of clustered countries differed in types of innovation they

presented

Organisational innovation

All types of innovation

combined

Product innovation

Process innovation

High level investment

Medium level investment

Low level investment

Marketing innovation

24

Preliminary results

Groups of clustered countries differed in factors that could

influence innovation

research and development

expenditure

external international

collaboration

vocational training

international markets

High level investment

Medium level investment

Low level investment

25

Empirical work

ApplicationCase study

• Determinants

• Measure learning success

• Information behaviours

26

ContributionsGAP IN KNOWLEDGE CONTRIBUTION

How individuals and collectives

develop capabilities to innovate

• Develop knowledge on specific requirements as to how

individuals develop the capability to innovate

Specifc role of culture and

strategy

• Develop knowledge on how culture and strategy

specifically contribute to the development of innovative

work behaviours

How different types of workplace

learning suit different workplace

contexts

• Highlight contextual differences of workplace learning

• Develop knowledge on sector differences of workplace

learning practices

Specific determinants of

successful workplace learning

from both organisational studies

and information science

perspectives (in combination)

• Develop knowledge on requirements of successful

workplace learning on individual (workplace learning) and

collective (organisational learning) levels

• Framework development

• Incorporate knowledge from multiple literature domains

(including theory)

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Conclusions

• Theories can be ‘borrowed’ from other disciplines if the decision is

justified

• Justification can be from previous studies and the theory application

• Social Cognitive Theory has been used in information science but…

Not in workplace learning and innovation

Not in a multidisciplinary study

• Incorporating multiple perspectives into one study

Adds value to the study (practical and theoretical)

Facilitates knowledge sharing between disciplines

• Data suggests that factors influence national innovation

Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 28

References• Anderson, N., Potočnik, K., & Zhou, J. (2014). Innovation and creativity in organizations: A state-of-the-science review, prospective commentary, and

guiding framework. Journal of Management, 40(5), 1297–1333.

• Bandura, A. (1986). Social Foundations of Thought and Action: A Social Cognitive Theory. Prentice Hall: Englewood Cliffs, NJ.

• Bandura, A. (2004). Health Promotion by Social Cognitive Means. Health Education & Behaviour, 31(2), 143-164.

• Battistelli, A., Montani, F., & Odoardi, C. (2013). The impact of feedback from job and task autonomy in the relationship between dispositional resistance to

change and innovative work behaviour. European Journal of Work and Organizational Psychology, 22(1), 26–41.

http://doi.org/10.1080/1359432X.2011.616653

• Blanco, A. (2011). Applying Social Cognitive Career Theory to predict interests and choice goals in statistics in Spanish psychology students. Journal of

Vocational Behaviour, 78(1), 49-58.

• Carillo, K.D. (2010). Social Cognitive Theory in IS Research – Literature Review, Criticism, and Research Agenda. In S.K. Prasad., H.M. Vin., S. Shani.,

M.P. Jaiswal., & B. Thipakon. (Eds). Proceedings of the 4th International Conference, ICISTM 2010: Information Systems, Technology and Management

(pp.20-31). Germany: Springer.

• Case, D.O., & Given, L.M. (2016). Looking for Information: A survey of research on information seeking, needs and behaviour (4th ed.). Bingley, UK:

Emerald Group Publishing Ltd.

• Crawford, J., & Irving, C. (2009). Information literacy in the workplace: a qualitative exploratory study. Journal of Librarianship and Information Science,

41(1), 29-38.

• Ellinger, A.D., & Cseh, M. (2007). Contextual factors influencing the facilitation of others' learning through everyday work experiences. Journal of Workplace

Learning, 19(7), 435-452.

• Ellis-Ormrod, J. (2004). Human learning. Upper Saddle River, N.J: Prentice Hall.

• Ferincz, A., Hortoványi, L. (2014). Beyond Human-Computer Collaboration: Supporting and HinderingFactors of On-the-Job Learning. An Enterprise

Oddysey, 847–868.

• Hauschildt, J. (1996). Innovation, Creativity and Information Behaviour. Creativity and Innovation Management, 5(3), 169-178.

• Kurbanoglu, S. S., Akkoyunlu, B. & Umay, A. (2006). Developing the information literacy self-efficacy scale. Journal of Documentation, 62(6), 730-743

• Liao, S., & Wu, C. (2010). System perspective of knowledge management, organizational learning, and organizational innovation. Expert Systems with

Applications 37(2), 1096-1103.

• Mamaqi, X. (2015). The efficiency of different ways of informal learning on firm performance: A comparison between, classroom, web 2 and workplace

training. Computers in Human Behavior, 51, 812–820. http://doi.org/10.1016/j.chb.2014.11.080

• Oksanen, K., & Ståhle, P. (2013). Physical environment as a source for innovation: investigating the attributes of innovative space. Journal of Knowledge

Management, 17(6), 815–827. http://doi.org/10.1108/JKM-04-2013-0136

• Pálsdóttir, A. (2013). Social cognitive theory. In Wilson, T. D. (Ed.). Theory in information behaviour research. Sheffield, UK: Eiconics Ltd. [E-book] ISBN

978-0-9574957-0-8.

• Savolainen, R. (2002). Network competence and information seeking on the Internet: From definitions towards a social cognitive model. Journal of

Documentation, 58(2), 211-226, doi: 10.1108/00220410210425467

• Ren, W-H. (2000). Library instruction and college student self-efficacy in electronic information searching. Journal of Academic Librarianship, 26(5), 323–

328.

• Wilson, T. D. (1997). Information behaviour: An interdisciplinary perspective. Information Processing and Management, 33(4), 551-572.

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• Slide 4 – human head - http://productinnovationnow.com/innovation-definition/

• Slide 9 – group - http://blog.crisp.se/2016/04/04/mattiasskarin/12-seemingly-normal-things-agile-people-

do/agile-behaviours-now-b

• Slide 10 – social system - https://worldviewintelligence.com/worldview-programs-and-

consulting/applying-worldview-intelligence-to-social-systems/

• Slide 12 – self efficacy - https://communicatehealth.com/2014/01/i-think-i-can-i-think-i-can-a-tribute-to-

self-efficacy/

• Slide 12 – learning orientation - http://www.histproject.no/node/389

• Slide 12 – happy learners - http://www.lumesselearning.com/tag/ots-learning/

• Slide 15 – educational learning - http://www.freepik.com/free-photos-vectors/classroom

• Slide 15 – career decision making -https://smartbcamp.com/making-wrong-career-decisions/

• Slide 15 – healthcase - http://ihpe.org.uk/

• Slide 15 – learning management - http://www.atc-training.org/leadership-management

• Slide 16 – social cognitive theory - https://www.pinterest.com/explore/social-cognitive-theory/

• Slide 18 – information literacy - https://www.lynda.com/Higher-Education-tutorials/Information-

Literacy/368046-2.html

• Slide 18 – self efficacy - https://success-mohawk.com/2017/02/24/academic-self-efficacy-upgrading-

your-nexttop-computer/

• Slide 21 – data - http://ec.europa.eu/eurostat/data/database

• Slide 26 – networking - http://www.hotel-industry.co.uk/2015/05/hotel-industry-a-changing-business-

landscape/

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