the art (and science) of high-performance …...the art (and science) of high-performance...
TRANSCRIPT
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THEART(andscience)ofHIGH-PERFORMANCECOLLABORATION
MichelleHaner
ArtsEducator–UrbanEngagementCoordinatorFrench-AmericanInterna1onalSchool
-SanFrancisco
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JOTDOWNAFEWNOTES….
ONONESIDEOFCARD:- Aposi1vecollabora1veexperience
- Adifficultorchallengingone
ONTHEOTHER:- Astrengthyoubringtocollabora1vework
- Achallengeorsomethingtodevelop
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“COLLABORATION”
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Whydowecare?
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WORKPLACEOFTHEFUTURE-tech-integrated,flexible…collabora've
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COLLABORATIONAmongtopskillsUNESCO
saysourstudentwillneedin21stcenturyworkplaces
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COLLABORATIONOneofseven“survivalskills”
idenOfiedbyHarvard’sChangeLeadershipGroupasvitalinthe21st
centuryworkplace
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COLLABORATIONAmongfour-C’ssingledby
Partnershipfor21stCenturySkills
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COLLABORATIONINIBAPPROACHESTOLEARNING
• Research• Thinking• Social[**Collabora1onSkills]• Self-Management• CommunicaOon
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COLLABORATIONAMONGTHECOREVALUESofMANYSCHOOLS
• RESPECT• INTEGRITY• INCLUSION• COLLABORATION• CURIOSITY
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Tohelpourstudents(and
ourselves)bebe^erpreparedforcollabora1on,whatcanwe
learnfromtheworldofmanagerialscience?
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MANAGERIALSCIENCEThestudy&analysisoftop-performingteams–adapOve,effecOve&innovaOve.
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DEFINITION:TEAMASMALLGROUPofpeoplewithCOMPLEMENTARYSKILLSwho
acceptsharedresponsibility-andholdeachothermutuallyaccountable–astheyworktowardsaSHAREDGOAL.
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DEFINITION:ROLE
ROLE:apa_ernedwayofbehavingorinter-relaOngwith
others.
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FIVEVOLUNTEERS?
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COLLABORATIVEPROJECT
YourteamisworkingonafinalprojectforaUSHistoryclass.
Thegoalisto“bringtolife”keyhistoricaleventsandsharethesewith
youngerstudents.Theformat:ashortplay,performedin
puppettheaterformat.
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OBSERVERSWRITEBEHAVIORSYOUOBSERVE(think“verbs”)
WRITEONEBEHAVIORPERPOST-IT(youarecrea1ngali^lestackofpost-its!)
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OBSERVERS
PUTPOST-ITSONTHEWALL-UNDERTHEHEADINGWHEREYOU
THINKEACHBELONGS
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WhatdifferentACTIVITIESorBEHAVIORSdowesee?
HowcanthesebeGROUPED?
WhattypesofROLESarebeingfulfilled?
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ESSENTIALROLES(Honey)• LEADER• DOER• THINKER• CHALLENGER• CARER/SUPPORTER
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LEADERSetsobjecOves,ensuresallareinvolvedandcommi_ed
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DOERUrgesteamto“getonwithit”,
doespracOcaltasks
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THINKERComesupwithideas,evaluates&improvesonothers’ideas
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CHALLENGERAskshardquesOons,pressesfor
improvement,plays“Devil’sAdvocate”
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SUPPORTEREasestension&maintainsteamharmony
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LEADER
Whatac'onsandquali'es?• Ensuresallteam-membersinvolvedandcommi_ed
• IdenOfiestalentanddelegatestasks• SetsobjecOvesand/ordirecOon,purpose• Keepsmomentum&canhelpovercomeobstacles• Decisivewhenneeded• Challenging,dynamic,thrivesonpressure• Coordinator-Shaper-ResourceInvesOgator
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DOERWhatac'onsandquali'es?
• AcOonoriented• DoespracOcaltasks• Runswithteam’sideas• Urgesteamtogetonwiththejobinhand• Cantakeaworkablestrategyandcarryitout• PracOcal,reliable,efficientandposiOve• Completer/Finisher-Implementer
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THINKER
Whatac'onsandquali'es?• Ideagenerator• PotenOalproblemsolver• ConsiderspossibiliOesandopOons• Evaluatesandimprovesideasfromothers• OeenhighlycreaOveandfree-thinking• MakesimparOaljudgmentwhererequired• Canbesober,strategicanddiscerning• Evaluator
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CHALLENGER
Whatac'onsandquali'es?• SearchesouterrorsorpotenOalproblems• Polishes,scruOnizes,andperfectsthework• Pressesforimprovementandresults• MayplayDevil’sAdvocate• MayquesOoneffecOvenessorhoneinonissues• Hashighstandardsofquality–canbeveryconscienOous
• Evaluator-Completer/Finisher
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CARER/SUPPORTER
Whatac'onsandquali'es?• Createsteamcohesionandharmony• Helpseasetensionsandfacilitatesco-operaOon• PercepOveanddiplomaOc• Teamplayer• ListenswellandavertsfricOon• Subtle,lessobviousrole,butessenOal• Teamworker
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MOMENTTOREFLECT
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ThinkingbacktopastcollaboraOons(successfulorchallenging),wereall
rolespresentonthoseteams?
Wereanyabsentorlacking?Lessvalued?“Doubled-up”?
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FLEXIBLEROLEPLAYERS(BELBIN)
Rolesarenot“fixedthings”
AgivenROLEcanbeservedbyANYONEinaneffecOveteam.
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AneffecOveteamisagroupofpeoplethatcanidenOfythe
rolesneededbytheprojectinagivenmomentandcanbe
dynamic,fluidandadapQve.
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Greatteam-playersnoOceWHENcertainfuncOonsneedtobeserved+WHOcanbest
servethem.
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AnewTASK
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Addi1onalProtocol
Calloutrole/funcOonasyougoalong,beforeyoudosomething
(feelfreetochangeasyougo!)
ex.“Leading”“Doing”“Thinking”“Challenging”“SupporOng”
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MOMENTTOREFLECT
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• Howdidthatgo?• DidyoufeelmoreawareofdifferentacOviOes–androles-atplayincollaboraOon?
• DidyounoOcekeymomentswhencertainrolesweremoreprominent?
• Werethererolesthatfelteasierormorechallenging?
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Whataboutme?
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WHEREDOYOUFITIN?
ThinkingtoyourownassetsandqualiOes,whatrole(s)doyoufeel
closestto?Furthestfrom?
Thinkingtoyourownexperiences,inwhatwayshaveyoufeltmostfulfilledormostchallengedincollaboraOon?
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ASSETS….CHALLENGES
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LEADERChallenges• Maybeover-opOmisOc• MayloseinterestoncetheiniOalenthusiasmhaspassed• Mightover-delegate,leavingnotenoughworkforthemselves• CanbeseenasmanipulaOveora_enOon-seekingWaystoGrowandBeMostEffec've• Don'tover-delegate,stayconnectedtoproject&team• Recognizestrengthsandchallengesofteam–berealisOc• Beawareoftheproperleadershipstyleforthegroup,momentand
purpose:DirecOve,Visionary,AffiliaOve,ParOcipaOve,Pacesekng,Coaching(From:PrimalLeadershipDanielGoleman)
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DOERChallenges• SomeOmesjustdoes“forthesakeofdoing”• Canbeabitinflexible(wantstokeep“going”–notstop/reflect)• SomeOmesslowtorespondtonewpossibiliOes• Mightbeslowtorelinquishplansorshiemomentuminfavorof
posiOvechangesWaystoGrowandBeMostEffec've• ConnectacOonstogoalsofteamandclearobjecOves• Paceyourself,counterbalancetendencytohaste• “Makehasteslowly”• Sharecredit–doersaretheobviousachievers• Askforhelpwhenneeded
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THINKERChallenges• Maybetoopreoccupiedordeepinthoughttocommunicate
effecOvely• Canbeabsentminded,forgemulordetached• SomeOmeslacksthedriveandabilitytoinspireothers• CouldbeslowtocometodecisionsWaystoGrowandbeMostEffec've• Bemindfulofover-thinkingorover-talking• Getoutofhead,shareideas• Bemindfulofbalancinga_enOontodetailand“bigpicture”• Atsomepoint,analysismustendandacOonbegin!
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CHALLENGERChallenges:• MaybeprovocaOve,overlycriOcalorinsensiOve–mayhurtfeelings
orrufflefeathers• CangettooworriedoranxiousaboutdetailsorcompleOon• SomeOmestoodemandingorperfecOonistWaystoGrowandbeMostEffec've• Welcomeothers’ideasandencouragedebate• Buildsupportandallies,withoutcreaOngfacOons• BeposiOve,evenwhenforecasOngpotenOalproblems• Strikebalancebetweensoundingwarningsandkillingenergy• Refine,don'tconfine!
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CARER/SUPPORTERChallenges• CanbeindecisiveincrunchsituaOons• TendencytoavoidconfrontaOon• MightbehesitanttomakeanunpopulardecisionWaystoGrowandBeMostEffec've• RecognizeimportanceofemoOonalglue• Welcomedisagreementwhenuseful• AtsameOme,don’tallowdisagreeableapproaches• Usenaturalskillstomediate,listenandquesOon
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NEXTSTEPS….
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STANDARDS
• KNOWLEDGE/UNDERSTANDING-ofdifferentrolesineffecOveteamwork(behaviors,assets,challenges)
• SKILL/ABILITYTOAPPLY–thisknowledgeanddevelopflexibilitytakingonarangeofroles
• SKILL/ABILITYTOEVALUATEANDREFLECToneffecOveteamwork,includingone’sowncontribuOons
• SKILL/ABILITYTOCREATEANDIMPLEMENTAPLANforimprovingteamworkandone’sownskills
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TOOLS
• DemonstraOons&CaseStudies• Roleplay&observaOon• ExperimentaOon(especiallywithroleswithin&beyondcomfortzone)
• ReflecOon:sharedde-briefing,groupevaluaOon&self-assessment
• Coaching&plansforpersonalgrowth
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SCOPE/SEQUENCEBUILDINGcollaboraOonintowiderschoolculture(requiresclarity&agreementonitsvalue,itsdefiniOon&itsbuildingblocks)DEVELOPED:• AspreparaOonforspecificprojects• Acrossdisciplinesforstudents• Acrossdepartmentsforfaculty• IntoProfessionalDevelopment/ProfessionalLearningCommunity/Coachingwork
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QUESTIONS
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KEYSOURCES&ACKNOWLEDGEMENTS
- Coreconcepts–fromPeterHoney’sTeamandTeamworkandMeredithBelbin’sTeamRolesatWork
- SynthesisofHoney-Belbinroles(includingassets/challenges)&connec1ngthesetocollabora1vetheaterprac1ce&role-play–MichaelBrown,DirecofMFAinEuropeanDevisedPerformancePrac1ce,ColumbiaCollegeChicago
- Discussionofcollabora1onin21stcenturyeduca1on:UNESCO,ChangeLeadershipGroup,Partnershipfor21stCenturySkills
- Supportwithfilm&video:Ma^hewPerifano- MycolleaguesatFrench-AmericanInterna1onalSchool
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THANKYOU!
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IwelcomeyourquesQons,feedback&otherideasoncollaboraQonat:
[email protected]@gmail.com
www.michellehaner.com