the art of cargo handling - kevin bekker
TRANSCRIPT
The art of cargo handling final presentation by Kevin
BekkerResearching the cargo handling of Garuda at CGK airport and
its possibilities
Table of contents
The research
The potentials of Garuda’s cargo handling Bottleneck analysis
The new cargo handling Improving the performance New air cargo supply chain
The research
The research Third year internship research with the involvement
of LLLI-NL How to improve the air cargo handling From external point of view
Main question “How can the cargo handling of Garuda be
optimised to increase the service towards their customers”
The potentials of Garuda’s cargo handling
Sources of the bottlenecks Lack of communication Performance of DPP The cargo delivery at the warehouse
The new cargo handling
Divided in three steps Improving the performance (within 1 year) Increasing the bond with agents (within 2-3 years) New air cargo supply chain (estimated on 5 – 10
years)
The new cargo handling
Improving the performance Improving the communication by letting DPP send
several messages to space control, sales and quality control to improve the communication service towards the agents Build up report Final load message Manifest Build up sheets (new layout to get a better overview) FFM
Managing DPP’s performance by making monthly reports
The new cargo handling
Build up report
The new cargo handling
The new cargo handling
The new cargo handling
Monthly report
The new cargo handling
Monthly report criteria1. Incorrect flight build up
2. Incorrect manifest
3. Not following build up instructions/flight booking list
4. Damages during warehouse storage
5. Missing shipments
6. Sending more than the maximum weight to the aircraft
The new cargo handling
New air cargo supply chain Based on the Dutch air cargo supply chain Gather competing airlines and agents to discuss new supply chain Suggest elimination of RA to the government makes the supply
chain shorter Agents responsible for cargo delivery to the warehouse Enables
Garuda to make agreements about the delivery time For example: Delivery before 6 hours prior to STD storage charge,
within 6 hours prior to STD no storage charge or reduced storage charge
Should reduce the cargo traffic in the warehouse Forwarding agents also become RA under strict regulations and
audits Old RA becomes screening agent, screens shipment at the
warehouse of the agents instead of having an own warehouse Making the supply chain shorter should improve the just-in-time
delivery
The new air cargo handling
The new air cargo supply chain
Questions?