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The Ascom Healthcare PlatformFlexibility to meet COVID-19 challenges.

Healthcare providers are experiencing communication, throughput and capacity challenges driven by the spread of the novel COVID-19 virus. The urgency of the pandemic does not afford the usual time for system upgrades and expansions. Ascom solutions offer the flexibility and customization to help our customers with incremental improvements without disruptive, lengthy or expensive purchases.

Easy to Configure Workflows: The Telligence patient response (nurse call) system supports the reconfiguration of all buttons. With programming changes, immediate alerts can be sent to groups or teams. Example use cases: If a patient was to present with symptoms, a simple touch point can start workflows such as alerting teams, requesting resources and documenting with time stamps. Existing customers can adjust workflows and system use without making equipment investments.

Switch from single to multiple beds quickly: Telligence 6 patient stations can be changed from supporting a single patient/bed to a dual/semi-private room by simply adding a bed license and programming. This is an immediate, easy and economical way to double bed capacity in care areas with Telligence 6 installed.

Display the information and reminders you need most: Workflow (HC-VSTN or TelliConnect stations) can be customized to add reminders and status functions without the need to add any equipment or software.

Incorporate Dome lights into your workflows: Dome lights can be used with workflows to indicate patient and room status in addition to room alarms.

Integration to monitoring: Patient stations (via ¼” phono jack input or SafeConnect adapter connected to devices equipped with dry contact relay nurse call interface) can support the monitoring of output from medical devices, such as ventilators. Additionally, these inputs can be programmed with a delay to filter false alarms to reduce alarm fatigue.

Sanitization ready: Telligence devices are designed to allow effective sanitization, with sealed button membranes. Additionally, Telligence devices have a ‘clean mode’ to avoid generating false calls during sanitization.

Telligence

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Unite

A common request is to quickly alert teams of situations, request services and teams to respond. Unite software is effective, highly customizable and easy to deploy. This software solution serves as an option to reconfigure Telligence touchpoints, or for sites with non-Ascom nurse call. For existing Unite installations, any PC can be used to quickly create alerts and messages to defined teams and receive feedback on delivery and acceptance of the message.

Team Activation

Team Activation: Unite AlertTrac enhances care team communication by sending individual, group, or broadcast messages. Alert teams of patients presenting with potential infection or request testing, isolation, or equipment all in one simple click with visual feedback confirming delivery and acceptance of messages.

See the next page for application examples:

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Click “Building B” button to open Building B critical message options

Click “Building B evacuate ” button to send critical team alert

■ Customization of UI to meet changing needs

■ Predefined buttons for each incident type in top level view

■ Ability to preconfigure incident buttons in primary view that open option buttons for that incident type in a secondary view (lower layer)

■ Ability to go to a tertiary view or third layer

■ Button configuration choices include color, size, text, and in what view/layer the button is presented

Alert teams of patient presenting with potential infection.

Request testing, isolation, and equipment are all a simple click for user with visual feedback confirming delivery and acceptance of messages.

Team ActivationAlertTrac for Critical Incident Management Example

COVID-19 Impact

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Click on “Send” button to activate forward alert message to recipients

Click on arrow to view message detailsincluding delivery and acceptance

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Sends alerts to rapid response team members, quickly mobilizing

resources for a patient event

Helps provide operational effectiveness and consistent response

Efficiently delivers the right resources to the right place

at the right time

Provides event traceability through web-based alert status and activity

logging for follow-up

Getting the right staff and equip-ment to a specific location requires a precise approach

Unite AlertTrac is a web-based application that enables custom-izable, mobile alert messaging to staff to communicate execution of tasks or direct an emergency response to a specific event.

Patient to family calls: Enable patients to make calls to family and friends.

Staff to staff communication: Collaborative care team communication is more critical in the current environment. The simple process of adding handsets can improve existing processes.

Caregiver notification: Where non-traditional settings are converted to patient care areas and a nurse call system cannot be installed, a mobile handset and desktop charger can be provided to each patient. With push-to-talk functionality, patients can make simple one button calls to caregivers if they require attention. (Unite support required).

WiFi or DECT: Ascom mobility can be deployed using existing Wi-Fi infrastructure, or optionally a DECT infrastructure can quickly be deployed to cover large areas.

Temporary Patient Care Areas: A DECT deployment is a suitable solution for sites deploying tents in parking areas, for testing and triaging, and allowing staff to stay connected.

Sanitization sturdy: Ascom mobile devices are designed to support the challenging disinfection requirements of healthcare. Information can be found at this Hyperlink.

Ascom Myco 3 A smartphone designed for

healthcare professionals

Enables faster availability of clinical information updates

Scan bar codes

Notifications

Reduces double documentation and risk of errors and omissions

Disinfection-ready

Text

Seamless collaboration across care teams

Clinicians can enter and share lab results

See colleagues status

Mobility

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Better information for better informed care decisions

An Ascom Myco 3 solution makes available a wide spectrum of up-to-date clinical information.

Supports fast response times

Easy to train

Email WiFi

See patient status

Secure

Facilitates more efficient care at the

bedside

Durable

Video & Pictures

Bedside care: single-entry vitals registration to EMRs/EHRs without leaving the patient.

Barcode scanning: secure verification of patient IDs when administering medications.

Lets clinicians access and share lab results, images, requests and alerts while on the go.

Communicate and coordinate effectively. Requests, messages and tasks go directly to assigned recipients.

True hot-swappable battery. Easy to change without powering down.

Professional charging racks available.

The COVID-19 pandemic has plunged our country and the world into a healthcare crisis. We are faced with the reality that there simply are not enough hospital beds, supplies or healthcare providers to serve the anticipated wave of patients that will be diagnosed and admitted to hospitals in the coming days, weeks and months. As a nation, we face the need to therefore prepare and find alternative facilities and delivery methods to care for and aid our citizens in their recovery.

Ascom, a global solutions provider focused on healthcare ICT and mobile workflow solutions, has partnered with Carousel Industries and RingCentral, industry leaders in technology and communications, in an effort to assist our local, state and federal agencies to accelerate care in these situations.

COVID-19 Triage Healthcare Rapid Response Communications Solution

Together, we developed the COVID-19 Triage Healthcare Rapid Response Communication Solution - to aid in the rapid deployment of critical communications systems in temporary medical facilities. This solution will enable healthcare systems to quickly triage patients and help optimize recovery outcome in alternative locations such as repurposed hotels, gymnasiums, schools, and field hospitals.

Our design includes installation of a cloud-based, HITRUST CSF certified unified communications system, which supports use within HIPAA-compliant environments and enables clinicians to securely communicate via video, voice, text, or chat - while staying mobile and at the patient’s bedside. In re-purposed facilities such as a hotel, the solution would utilize existing Wi-Fi infrastructure

to deploy the cloud voice communication solution. Ascom mobile handsets will be delivered with the RingCentral communications application pre-loaded so that physicians and clinicians working onsite can begin immediate communications.

As clinicians treat patients, all team members can view the presence of who is online and choose the type of communication. Bluetooth features also enable completely hands-free communications and the handsets are purpose-built for healthcare to withstand the strongest disinfection on the market. Unlike consumer-grade mobile handsets, Ascom healthcare devices are tested with cleaning and disinfection products that adhere to stringent cleaning protocols. Finally, managed services are included in the model for a proactive approach to

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RingCentral is a global provider of cloud-based business unified com-munications and collaboration solutions (UCC). Providing increased flexibility and cost effectiveness, RingCentral’s platform offers much more than traditional office phone systems, VoIP business phone service, or virtual PBX. It is a comprehensive platform of features that unify voice, SMS, team messaging and collaboration, conferencing, video meetings, webinars, contact center, and fax, empowering today’s mobile and distributed workforces to be connected anywhere and on any device.

A legion of 1,300, the Carousel team has been committed to the art of customer success for its more than 6,000 highly satisfied customers since 1992. The company has been recognized by multiple publica-tions and industry consortiums as a top technology integrator and managed services and cloud solution provider—including the Inc. 500/5000, Healthcare Informatics 100, and CRN MSP Elite 150. Head-quartered in Exeter, RI, the company has offices across the United States and internationally—with three Network Operations Centers.

With deep expertise across a vast portfolio of technologies, includ-ing security, unified communications and collaboration, data center, networking, managed services, and cloud solutions, Carousel can design, implement, and support solutions tailored to meet the unique needs of each customer. By offering professional and managed ser-vices with flexible deployments in the cloud, Carousel ensures cus-tomers achieve agility and use technologies in the way most effective for their business.

insure that your communications platform will run without the need for an IT team.

The COVID-19 Rapid Response model can be deployed rapidly – in days versus weeks. Training is minimal, as the mobile handsets resemble consumer smartphones and are intuitive and simple to use. Together with Carousel Industries and RingCentral, Ascom is working to bridge communication gaps and help deliver great value to aid in the valiant, lifesaving efforts of our nation’s healthcare providers.

We are ready to support your fight against COVID-19. To get started, contact a Carousel representative 24/7 at:

Email: PandemicPreparedness@carouselindustries.com

Phone: 800-285-2502

Web: https://www.carouselindustries.com/coronavirus/

For more information regarding Ascom solutions, contact us 24/7 at:

Cindy Wiezorek Director, National Mobility - West

Phone: 919-535-6116

Email: cindy.wiezorek@ascom.com

Jim Hutton Director, National Mobility - East

Phone: 919-234-2447

Email: james.hutton@ascom.com

Ascom is collaborating with Carousel Industries and RingCentral, to bridge communication gaps and help deliver great value to aid in the valiant, lifesaving efforts of our nation’s healthcare providers.

Rapid Response DECT Communication Solution

Pre-configured and easy setup to support clinical emergency scenarios.

The COVID-19 pandemic has plunged our region and the world into a healthcare crisis. We are faced with the reality that there are simply not enough hospital beds, supplies or healthcare providers to serve the anticipated wave of patients that will be diagnosed and admitted to hospitals in the coming days, weeks and months. In these situations, Ascom can deploy quick and dependable DECT wireless communication solutions.

To aid in the rapid creation of temporary medical facilities; we can provide critical communication solutions that create a robust and flexible system to support clinicians and help them better respond in an emergency situation. Ascom’s all-inclusive solution is easy & quick to deploy.

Fast deployment to support clinical emergencies

■ Rapid deployment kit with all included components pre-built and configured

■ Delivers robust technology with a proven deployment history in North America and globally

■ Provides critical communications platform with Voice, Messaging, and Alerts

■ Creates a stable and scalable communication solution to suit facility needs

■ IP65-rated handsets and withstand dirt, fluids, and hospital-grade disinfectants

The Rapid Response solution will enable healthcare providers to quickly triage patients and help optimize recovery outcomes in alternative locations such as repurposed hotels, gymnasiums, schools, and field hospitals.

■ Messaging system: a reliable onsite communication system that combines 2-way messaging, personal alarm with positioning capabilities to keep your critical communications channels open at all times to ensure the delivery of every message and alert even if your telephony system goes down

■ DECT Communication: offers secure wireless transmissions over dedicated frequency bands, making it less prone to interference. Simplicity in its architecture maximizes flexibility and scalability to fit your requirements.

■ Ascom d63 handset: a rugged IP65-rated DECT handset intended for the most demanding environments with proven telephony and advanced messaging capabilities.

What’s included in the solution?

Duress

MessagingVoice

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ASCOM DECT Kit – IPBS2IPBS2s are IP-based, powered via PoE, subject to standard LAN cabling distance limitations (~330’) and must use CAT5/6 cabling. IPBS2s can also act as DECT masters (or other DECT functions) without the need for an IP-DECT gateway. As they must be synchronized over the air, be sure to deploy them more densely than a DB1.

Ascom HardwareUniteCM – FE3-C1ABABIP3011 – A0103011001IPBS2 – IPBS2-A3A (x6)d63 Protector – DH7-ADAA (x50)d63 Batteries (Black) – 660497 (x48) d63 Program Cradle – DP1-UAAAd63 Battery Chargers – AWS1447 (x6) PoE Switch – AWS1285

Additional LicensingSARI Certificate – IPB-LSARI SIP Starter Kit – IPGW-SP001

Unite Licensing RequirementsUniteAM Base – UAM-LAHAAAAAAxess for Handsets – UAM-LAECAAAA (x50) Basic Alarm Manager – FE3-C1ALEBAM

Additional HardwarePower Strips – requires (10) total outlets 50’ CAT6 Patch Cables (x5)5’ CAT6 Patch Cables (x4)

Windows 10 Laptop Unite Admin Desktop

Netpage URL

d63 Protectors x50

LAN

LAN

LAN

PoE Switch

IPBS2

LAN

LAN

LAN

LAN

IPBS2 IPBS2 IPBS2 IPBS2

UniteCMIP3011

LAN

Battery Pack Chargers x6 Spare Batteries x48

Power Strip x2 LaptopUniteCM

PoE Switch Battery Chargers x6

d63 Programming Cradle

LAN

IPBS2

ASCOM DECT Kit – DB1DB1s are radios and require an IPBL for power and connectivity. The IPBL serves as the DECT master and other DECT functionality. DB1s can also run much further than an IPBS2 (~1500m) from the IBL and can also be cabled using standard telecom house cabling (typically CAT3 or terminated using old punch down blocks), as they only require 2 pairs of wire.

Ascom HardwareUniteCM – FE3-C1ABABIP3011 – A0103011001DB1 – DB1-A3A (x6)IPBL – IPBL1-AAd63 Protector – DH7-ADAA (x50)d63 Batteries (Black) – 660497 (x48) d63 Program Cradle – DP1-UAAAd63 Battery Chargers – AWS1447 (x6) PoE Switch – AWS1285

Additional LicensingSARI Certificate – IPB-LSARI SIP Starter Kit – IPGW-SP001

Unite Licensing RequirementsUniteAM Base – UAM-LAHAAAAAAxess for Handsets – UAM-LAECAAAA (x50) Basic Alarm Manager – FE3-C1ALEBAM

Additional HardwarePower Strips – requires (10) total outlets 50’ CAT6 Patch Cables (x5)5’ CAT6 Patch Cables (x4)

Windows 10 Laptop Unite Admin Desktop

Netpage URL

d63 Protectors x50

LAN

CAT5/6

LAN

PoE Switch

DB1

CAT5/6

CAT5/6

CAT5/6

DB1 DB1 DB1 DB1

UniteCMIP3011

LAN

Battery Pack Chargers x6 Spare Batteries x48

Power Strip x2 LaptopUniteCM

PoE Switch Battery Chargers x6

d63 Programming Cradle

CAT5/6

DB1

LAN

CAT5/6

IP-DECT Gateway (IPBL)

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ASCOM DECT Kit – Coverage (estimate)~300’

*Assumes (2) base stations in center of area and (4) base stations 50’ in each direction from the center*Other configurations are possible, but may require longer patch cables

About AscomAscom is a global solutions provider focused on healthcare ICT and mobile workflow solutions. The vision of Ascom is to close digital information gaps allowing for the best possible decisions – anytime and anywhere. Ascom’s mission is to provide mission-critical, real-time solutions for highly mobile, ad hoc, and time-sensitive environments. Ascom uses its unique product and solutions portfolio and software architecture capabilities to devise integration and mobilization solutions that provide truly smooth, complete, and efficient workflows for healthcare as well as for industry and retail sectors.

Ascom is headquartered in Baar (Switzerland), has operating businesses in 18 countries and employs around 1,300 people worldwide. Ascom registered shares (ASCN) are listed on the SIX Swiss Exchange in Zurich. 02

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Ascom Americas 300 Perimeter Park DriveMorrisville, NC 27560877-71ASCOM AscomMarketing@ascom.comwww.ascom.us

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